Geriatric Resources

What Geriatric Resources does

Geriatric Resources, LLC is a privately-held Aging Life Care Management firm founded in 2009 by Crystal Littlejohn and headquartered in Peoria, Arizona, serving seniors and their families in the northwest Phoenix metropolitan area (Litchfield Park, Peoria, Surprise, Sun City, Sun City West). The company delivers a suite of professional care management services — comprehensive assessments, ongoing care coordination, medical advocacy, caregiver coaching, and a 24/7 emergency "Peace of Mind" program — alongside a differentiated, trademarked offering called Thoughtful Engagement®, which provides one-to-one enrichment activities for older adults, particularly those with cognitive impairment. It also offers specialized modules for dementia care, long-distance caregiving, solo agers, aging-in-place consulting, and long-term care insurance claims assistance.

The 9-person team comprises certified professionals (CMC, CALFM, CSA, LPN, BSW credentials) supported by membership in the Aging Life Care Association and NACCM, and is organized around a direct-to-consumer, concierge delivery model. Services are delivered in client homes, at medical appointments, and via remote communication (phone, video, text), with onboarding through a free initial consultation. Revenue is generated through professional service fees, with pricing individualized and not publicly disclosed. The firm's value proposition emphasizes independence from hospital, insurance, and referral-agent intermediaries, allowing client-focused advocacy across the full senior care continuum.

Name

Geriatric Resources

Legal name

Geriatric Resources, LLC

Website

https://geriatricresourcesaz.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

Geriatric Resources is a privately-held Aging Life Care Management firm in Peoria, Arizona, delivering concierge care coordination, dementia support, and enrichment services to seniors and their families across the northwest Phoenix metro area.

Ownership category

akta.pro rank

Product category

Geriatric Care Management

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082)

akta.pro industry

PRIMARYHSABAIAD

Chronic Care & Complex Care Management

Home & Personal Services/Elder Care & In-Home Care Services/Care Coordination & Geriatric Care Management

SECONDARYHSABAIAF

Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD)

Home & Personal Services/Elder Care & In-Home Care Services/Care Coordination & Geriatric Care Management

SECONDARYHSABAIAG

Benefits, Insurance & Entitlement Navigation (Medicare/Medicaid/VA/LTC)

Home & Personal Services/Elder Care & In-Home Care Services/Care Coordination & Geriatric Care Management

SECONDARYHSABAEAB

Dementia Personal Care (ADLs) Support

Home & Personal Services/Elder Care & In-Home Care Services/Dementia & Alzheimer’s In-Home Care

SECONDARYHSABAEAD

Memory Care Respite (Short-Term)

Home & Personal Services/Elder Care & In-Home Care Services/Dementia & Alzheimer’s In-Home Care

Keywords

• Aging life care management
• Geriatric care management
• Dementia care services
• Elder care coordination
• Caregiver coaching

Headquarters

HQ city

Peoria

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Aging Life Care Management Services: Professional care management services billed through ongoing relationships with clients. Services include comprehensive assessments, care plan development, ongoing care coordination, medical advocacy, caregiver coaching, and family meeting facilitation. Revenue is generated through professional service fees for consulting and care coordination work.
2. Thoughtful Engagement Program: Specialized enrichment activities delivered by trained specialists providing customized social experiences for seniors, particularly those with cognitive impairment. Provides respite care for family caregivers.
3. Long-term Care Insurance Claims Assistance: Expert assistance with filing long-term care insurance claims and appealing denied claims. Services include policy review, claim preparation, documentation, and expert testimony for appeals.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Geriatric Resources provides Aging Life Care Management services to seniors and families in the northwest Phoenix metro area. The offering centers on comprehensive multi-domain assessment, personalized care plan development, ongoing care coordination, medical advocacy, caregiver coaching, and the proprietary Thoughtful Engagement® social enrichment program. Specialized modules address dementia care, long-distance caregiving, solo aging, aging in place, and long-term care insurance claims assistance.

Product overview

Geriatric Resources provides Aging Life Care Management™ services through a unified suite of interconnected offerings. The core service begins with an Assessment and Plan that establishes a comprehensive baseline of the client's capabilities and needs, followed by Ongoing Care Management for continued implementation and oversight. Supporting services include Caregiver Coaching for remote family caregiver support, the 24/7 Peace of Mind Program for emergency situations, and the proprietary Thoughtful Engagement® enrichment program for social connection. Specialized add-on modules address specific needs including Aging in Place Consult for home safety, Dementia Care Services, Long-Distance Caregiving Support, Solo Aging Services, and Long-Term Care Insurance Claims Assistance. Together, these services provide comprehensive elder care coordination across all settings.

Differentiator

Problem solved

Functional benefit

Products and services

• Assessment and Plan Comprehensive evaluation of a senior's cognitive abilities, physical safety, medical needs, living situation, and family dynamics, used to create a personalized care roadmap for the client and family.
• Ongoing Care Management Continued implementation and oversight of the care plan following the initial assessment, including medical advocacy, medication management, in-home caregiver coordination, and transportation arrangement for senior clients in northwest Phoenix.
• Caregiver Coaching Remote support and education for family caregivers delivered via phone or video conferencing, addressing dementia strategies, work-life balance, and stress management.
• Peace of Mind Program 24/7 emergency on-call service providing patient advocacy during crises, hospital visits, and care coordination for enrolled clients in the Phoenix area.
• Thoughtful Engagement® Personalized one-to-one activity-based enrichment program designed to bring joy, connection, and social enrichment to isolated or lonely seniors through activities tailored to their individual interests, strengths, and preferences, facilitated by specially trained Thoughtful Engagement® Specialists.
• Long-Term Care Insurance Claims Assistance Expert review of long-term care insurance policies and assistance with filing claims, including preparation, documentation, and expert testimony for appeals of denied claims.
• Aging in Place Consult Expert consultation to help seniors remain safely in their homes, addressing fall prevention, home modifications, transportation, nutrition, social isolation, and cost planning.
• Dementia Care Services Specialized care management for clients with Alzheimer's, Lewy body dementia, vascular dementia, or other cognitive impairments, including assessments, safety planning, and caregiver support.
• Long-Distance Caregiving Support Coordination and advocacy services for adult children caring for aging parents from afar, including medical advocacy, family meetings, and relocation assistance.
• Solo Aging Services Specialized support for older adults without children, including decision-maker selection, paperwork assistance, pre-planned surgery support, and end-of-life care planning.

Quantifiable outcome

• Over 50% of clients have dementia or cognitive impairment, demonstrating specialized expertise in this challenging care segment
• +1 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Aging Life Care™ Association (ALCA)coreStrategic or Co-development PartnerProfessional membership organization for Aging Life Care Managers. Geriatric Resources staff are members and hold the Aging Life Care Manager credential. ALCA provides professional standards, continuing education, and industry recognition.
• NACCM (National Association of Certified Care Managers)minorStrategic or Co-development PartnerProfessional certification and membership organization for care managers. Team member Luann Arvonen holds CMC certification through this body.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Right at Home: International franchised in-home care and assistance provider for seniors and adults with disabilities. Comparable in serving aging-in-place clients and families, with specialty dementia care programs.
• Comfort Keepers: Franchised in-home care provider offering personal care, companionship, and specialized dementia/Alzheimer's support. Serves the same seniors and family caregivers but executes care rather than managing it.
• Caring Senior Service: National non-medical senior home care franchise offering personal care, companionship, and care coordination. Comparable target market (seniors aging in place) but broader service portfolio.
• Senior Helpers: Franchised senior home care company with dedicated Alzheimer's, dementia, and Parkinson's care programs. Targets the same demographic as Geriatric Resources, with national scale the subject company lacks.
• BrightStar Care: Franchised home health and medical staffing provider serving seniors and medically complex clients. Comparable in serving dementia patients and aging-in-place families, with both skilled and non-skilled offerings.
• Home Instead Senior Care: Largest franchised provider of personal care, companionship, and home helper services for older adults. Overlaps with Geriatric Resources on dementia care and aging-in-place support, but delivers hands-on care rather than management.

Direct peers

• Arosa: National aging care management company providing in-home care management, advocacy, and care coordination for seniors. Closest scaled analog to Geriatric Resources' Aging Life Care Management model.

Others

• Papa: Tech-enabled platform pairing older adults with 'Papa Pals' for companionship and assistance, increasingly partnered with Medicare Advantage plans. A potential disruptor to traditional care management models, especially for the long-distance caregiver segment.
• A Place for Mom: Largest senior care referral platform connecting families with assisted living, memory care, and home care providers. Not a direct care management competitor but a key demand-generation channel and ecosystem participant.

Emerging players

• CarePatrol: Franchised senior care advisory and placement service helping families find assisted living, memory care, and in-home care. Adjacent to Geriatric Resources' care coordination function but focused on placement rather than ongoing management.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/GeriatricResourcesAZ
• LinkedInlinkedin.com/in/crystallittlejohn

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Geriatric Resources