Phoenix
Phoenix LTC designs and manufactures medication carts and the StatSafe automated dispensing platform for long-term care facilities, closed-door pharmacies, drug rehab centers, and hospice providers across the US and Canada, operating as a subsidiary of Bergmann Group.
- Company typePrivate
- Founded2010
- HeadquartersPhoenix, United States
- Headcount101–250
- GTM typeB2B
- OfferingHardware or Manufacturing
What Phoenix does
Phoenix LTC is a Phoenix, Arizona-based designer and manufacturer of medication management hardware and software for the long-term care market, operating as a wholly-owned subsidiary of the Bergmann Group. The company offers two integrated product lines: the Phoenix Series of physical medication carts — available in punch card, strip pack, multi-dose, treatment, and eLOCK configurations — built around a proprietary drawer divider system that adapts to any medication packaging format, and the StatSafe automated medication management platform, which combines automated dispensing cabinets and tabletop kiosks with biometric authentication, an exchangeable StatCube/StatBin module system, a large touchscreen interface, and a web-based portal for remote inventory, audit, and dispensing control. All carts and accessories ship with a 5-year bumper-to-bumper warranty, and the company maintains 24/7/365 urgent support for StatSafe equipment.
Phoenix serves four vertical end-markets: skilled nursing and assisted living/memory care facilities (the primary segment), closed-door and long-term care pharmacies, drug rehabilitation and psychiatric centers, and hospice and palliative care providers, with go-to-market executed through dedicated US and Canadian field sales teams, industry trade shows (ASCP, GeriMed), and a QuickTurn bulk-order fulfillment program for chains ordering 20+ carts. Revenue is generated primarily through one-time hardware sales of carts and StatSafe cabinets (with disclosed StatSafe base pricing starting under $6,000 and the 330 StatCube configuration above $6,000), supplemented by subscription-based StatSafe software, a cart restore program, and customer financing/lease options. The company expanded into Canada in Q1 2023 with in-country warehousing and Canadian-specific cart configurations, and achieved SOC 2 Type 2 compliance in June 2025, positioning the platform for enterprise-grade procurement.
Phoenix firmographics
Firmographics- Name
- Phoenix
- Legal name
- Phoenix LTC
- Website
- https://phoenixltc.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Phoenix LTC designs and manufactures medication carts and the StatSafe automated dispensing platform for long-term care facilities, closed-door pharmacies, drug rehab centers, and hospice providers across the US and Canada, operating as a subsidiary of Bergmann Group.
- Ownership category
- akta.pro rank
Phoenix industry classification
Industry- Product category
- Medical Equipment / Medication Management Hardware
- NAICS
- Medical Equipment and Supplies Manufacturing (3391)
- SIC
- Surgical & Medical Instruments & Apparatus (3841), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Medication Setup & Organization (Pill Boxes/Dispill/Packaging) (HSABALAB)
- akta.pro secondary industry
- Connected Therapeutics & Smart Drug Delivery Monitoring (HLACAFAL)
Keywords
Where Phoenix is headquartered
LocationHeadquarters
- HQ city
- Phoenix
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Phoenix business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Medication Cart Hardware Sales: Phoenix LTC designs, manufactures, and sells physical medication management carts (Phoenix Series) including punch card carts, strip pack carts, multi-dose carts, treatment carts, and eLOCK carts. These are sold as one-time purchases with a 5-year warranty. The company also offers a cart restore and restoration program.
- StatSafe Automated Medication Management Systems: StatSafe automated dispensing cabinets and kiosks are sold as hardware with integrated software. The platform includes subscription-based software with biometric authentication, real-time inventory management, web-based portal access, and remote monitoring capabilities. Pricing ranges from under $6,000 for base open-matrix configuration to over $6,000 for the 330 exchangeable StatCube system with auxiliary storage.
- Financing Programs: Phoenix LTC offers financing programs for customers to purchase medication carts and StatSafe systems through lease or installment options, enabling customers to acquire equipment without large upfront capital expenditure.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | StatSafe Open Matrix Base Configuration |
| One time/ perpetual license | Pay-as-you-go | StatSafe 330 Exchangeable StatCube with Auxiliary Storage |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels6 records
Phoenix product offering
Product offeringCore offering
Phoenix LTC designs, manufactures, and sells medication management hardware and automated dispensing solutions for long-term care facilities, pharmacies, and related healthcare settings. The core offerings are the Phoenix Series medication carts (configured for punch card, strip pack, multi-dose, and treatment packaging) and the StatSafe automated medication management platform, which combines biometric-secured cabinets, exchangeable cube/bin modules, and a web-based portal for remote dispensing control.
Product overview
Phoenix LTC offers a unified medication management platform combining Phoenix Series medication carts with StatSafe automated medication management technology. The product portfolio centers on two core offerings: Phoenix Series medication carts (available in Punch Card, Strip Pack, Multi-Dose, and Treatment configurations) designed for simplicity, configurability, and greater capacity in smaller footprints; and StatSafe automated medication management systems featuring cabinets, kiosks, and the exchangeable StatCube system for secure controlled substance dispensing. The StatSafe platform provides secure inventory control, biometric authentication, large touchscreen interface, and an intuitive web-based portal for remote medication dispensing management. All products share a common platform with virtually unlimited options and configurations, supported by a 5-year warranty. The company serves long-term care facilities, drug rehab & psych centers, hospice & palliative care, and has expanded into the Canadian market.
Differentiator
Problem solved
Functional benefit
Brands
- Phoenix Series: Long-term care medication carts built for simplicity, configurability, and functionality featuring greater capacity in smaller, lighter carts.
- StatSafe
- StatBin
- StatCube
- Phoenix Canada
Products and services
- Phoenix Series Medication Carts Long-term care medication carts built for simplicity, configurability, and functionality, featuring greater capacity in smaller lighter carts, a clever drawer divider system adaptable to any packaging format, and a 5-year bumper-to-bumper warranty. Designed for skilled nursing, assisted living, memory care, drug rehab, hospice, and pharmacy customers.
- Phoenix Series Punch Card Carts Medication carts configured for facilities using punch card medication packaging format, with adjustable divider system optimized for this packaging.
- Phoenix Series Strip Pack Carts Medication carts configured for strip pack medication packaging, with drawer dividers adaptable to strip pack dimensions.
- Phoenix Series Multi-Dose Carts Medication carts designed for multi-dose medication packaging and distribution, supporting complex medication regimens in long-term care.
- Phoenix Series Treatment Carts Treatment carts for clinical procedures and medical supply storage in long-term care and clinical settings.
- eLOCK Carts Phoenix Series carts equipped with electronic locking systems for enhanced security and keyless access control of medications.
- StatSafe Automated Medication Management System Automated medication management platform providing immediate access to stat and first dose medications with biometric security, traceability, large touchscreen interface, and web-based portal for remote management. Includes subscription-based software and supports integration with eMAR and EHR systems.
- StatSafe Cabinets & Kiosks Automated dispensing cabinets and tabletop kiosks featuring large touchscreen, biometric login, and exchangeable StatCube system for secure controlled substance management. Base open-matrix configuration priced under $6,000; 330 StatCube configuration priced over $6,000.
- Phoenix Canada Medication Carts Full line of Phoenix Series medication carts available directly for Canadian market, including punch card, Dispill, and pouch packaging carts with various capacities and finishes (painted or woodgrain furniture finish).
Quantifiable outcome
- Dramatic reduction in medication errors reported by facilities implementing automated dispensing systems vs. manual practices
- +2 more outcomes
Companies that use Phoenix
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles3 records
Phoenix technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature8 records
Phoenix partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and minor.
- StatSafe Customers (Long-Term Care Facilities, Pharmacies)corePhoenix LTC provides its StatSafe automated medication management system to long-term care facilities and pharmacies. The company processes customer data solely for providing products and services in accordance with customer instructions. Customers control collection, use, retention, and deletion of data under their own privacy policies.
- Waterloo HealthcareminorPhoenix Canada links to Waterloo Healthcare products including Emergency Carts, Bedside Carts, Anesthesia Carts, Isolation Carts, and Treatment/Specialty Carts through the Phoenix Canada website, indicating a product resale or referral partnership for medical cart products in the Canadian market.
- Bergmann GroupcorePhoenix LTC is a Bergmann Group company. Bergmann Group is the parent company of Phoenix LTC, providing corporate backing and shared resources. Bergmann Group contributed 100,000 meals to Feed My Starving Children in 2023. The company also operates Waterloo Healthcare as part of its portfolio.
Scale indicators4 records
Recent moves7 records
Expansion highlights6 records
Phoenix competitors and assessment
Company assessmentBroad incumbents
- InterMetro Industries: Metro/InterMetro manufactures storage and material-handling solutions including healthcare and medication carts, providing a broader healthcare storage category competitor with overlapping product lines to Phoenix Series carts.
- McKesson: McKesson is one of the largest LTC pharmacy operators and wholesalers in North America through its McKesson Medical-Surgical and US Oncology lines, representing a broad incumbent channel partner and competitor for closed-door LTC pharmacy customers Phoenix serves.
- Omnicell: Omnicell is a leading provider of automated medication dispensing cabinets (ADCs) and pharmacy analytics serving hospitals, IDNs, and post-acute care — a broad incumbent offering overlapping automated dispensing and medication management technology to Phoenix's target segments.
- Swisslog Healthcare: Swisslog Healthcare (a KUKA subsidiary) provides pharmacy automation, transport, and hospital pharmacy solutions including automated unit-dose dispensing for healthcare systems, representing an adjacent broad incumbent in medication management infrastructure.
- BD (Becton Dickinson): BD's Pyxis medication dispensing and HealthSight analytics portfolio competes with StatSafe at the automated dispensing and medication management level, particularly in mid-to-large hospitals and integrated health systems adjacent to Phoenix's LTC end markets.
Direct peers
- TouchPoint Medical: TouchPoint Medical manufactures medical carts, medication carts, and point-of-care workstations for hospitals and LTC facilities, competing head-to-head with Phoenix Series carts and StatSafe-style automated solutions.
- Waterloo Healthcare: Waterloo Healthcare manufactures medical carts (emergency, bedside, anesthesia, isolation, treatment) and is a sibling Bergmann Group company offering adjacent medical cart categories referenced through Phoenix Canada's website — a directly comparable manufacturer.
- Medi-Dose / EPS: Medi-Dose/EPS manufactures pharmacy packaging, unit-dose repackaging, and medication management products for LTC and hospital pharmacies — directly comparable to Phoenix's punch card, strip pack, and Dispill-compatible cart configurations.
- Capsa Healthcare: Capsa Healthcare is a direct competitor designing and manufacturing medication carts, automated dispensing cabinets, and point-of-care solutions for long-term care, skilled nursing, and hospital pharmacies — closely aligned with Phoenix LTC's core product set.
Emerging players
- Innovation Associates (iA): iA provides pharmacy automation and central-fill/robotics solutions for LTC and retail pharmacies, intersecting with Phoenix StatSafe on automated dispensing and inventory management workflows in the LTC pharmacy segment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Phoenix social profiles
Digital presencePhoenix compliance and trust
Trust signalCompliance1 record
Phoenix financial estimates
Financial estimateRevenue estimate
Valuation estimate
Phoenix leadership team
Management profileNumber of profiles
Profiles3 records
Phoenix funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Phoenix M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Phoenix
What does Phoenix do?
Phoenix LTC designs, manufactures, and sells medication management hardware and automated dispensing solutions for long-term care facilities, pharmacies, and related healthcare settings. The core offerings are the Phoenix Series medication carts (configured for punch card, strip pack, multi-dose, and treatment packaging) and the StatSafe automated medication management platform, which combines biometric-secured cabinets, exchangeable cube/bin modules, and a web-based portal for remote dispensing control.
Is Phoenix a public or private company?
Phoenix is a private company. It is classified as corporate owned and is currently operating.
When was Phoenix founded?
Phoenix was founded in 2010. It employs 101 to 250 people.
Where is Phoenix based?
Phoenix is headquartered in Phoenix, United States, in the North America region.
How does Phoenix make money?
Three revenue lines are on record. Medication Cart Hardware Sales are the primary driver. The others are statSafe Automated Medication Management Systems and financing Programs.
Who are Phoenix's main competitors?
Broad incumbents on record are InterMetro Industries, McKesson, Omnicell, Swisslog Healthcare and BD (Becton Dickinson). Direct peers are TouchPoint Medical, Waterloo Healthcare, Medi-Dose / EPS and Capsa Healthcare. Innovation Associates (iA) is listed as an emerging player.
Does Phoenix have an API?
No public API is recorded for Phoenix.
What industry is Phoenix in?
Phoenix's product category is Medical Equipment / Medication Management Hardware. Its primary akta.pro industry code is HSABALAB, Medication Setup & Organization (Pill Boxes/Dispill/Packaging), with a secondary code of HLACAFAL, Connected Therapeutics & Smart Drug Delivery Monitoring. Its NAICS code is 3391 and its SIC code is 3841.