mSupply Foundation

What mSupply Foundation does

mSupply Foundation is a New Zealand-registered nonprofit organisation that develops open-source software for health supply chain management in Low and Middle Income Countries. Its core product, Open mSupply, is built on a GraphQL API with a plugin framework and PostgreSQL database, and is described by the Foundation as the most widely used health supply chain management system in LMICs, with a 20-year track record across more than 40 countries. The product suite extends beyond inventory management to cover the full medicine lifecycle: Conforma handles regulatory submission and approval workflows for medicines regulatory authorities; Health Supply Hub supports digital procurement and tendering; Universal Codes Server links country-specific medicine codes to international standards such as WHO EML, NZULM, and RxNav; mSupply Cold Chain uses WHO PQS-approved Bluetooth sensors for temperature monitoring; mSupply Notify delivers email and Telegram alerts; mSupply Dashboards provides Grafana-based visualisation; and Patient Modules support HIV, TB, and immunisation programs. The Foundation operates in-country support teams across New Zealand, Australia, Nepal, Côte d'Ivoire, the UK and Europe, and Canada, providing 24/7 multilingual coverage.

Name

mSupply Foundation

Legal name

mSupply Foundation

Website

https://msupply.foundation

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

11–50 employees

Short description

mSupply Foundation is a New Zealand nonprofit that builds open-source health supply chain management software — led by Open mSupply — for government health ministries and regulators in more than 40 Low and Middle Income Countries.

Ownership category

akta.pro rank

Product category

Health Supply Chain Management Software

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Grantmaking and Giving Services (81321)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Global Health Supply Chain & Procurement Organizations (HLAJAKAL)

akta.pro secondary industries

Health Supply Chain, Procurement & Access to Medicines (BPADAIAI), Health Systems Strengthening & Global Health Technical Assistance (BPADAEAH), Government & Public-Sector Pharmaceutical Supply (Tender/Prime Vendor) (HLAIAJAF), Public Health Financing, Budgeting & Grants Management (HLAJAMAC)

Keywords

• Health supply chain software
• Open-source logistics
• Medicines regulatory workflow
• Cold chain temperature monitoring
• Pharmaceutical procurement platform

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices6 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. Support Services: The primary revenue stream. Conforma and mSupply software is free to download and use without license fees, but support services are charged. Support teams based globally (Nepal, Côte d'Ivoire, Nigeria, Colombia & New Zealand) provide 24/7 coverage for urgent queries in English, French, Spanish & Portuguese.
2. Grants and Development Funding: Funding from government and institutional donors for specific projects and implementations. Funders include New Zealand Ministry of Foreign Affairs and Trade (MFAT) for DTAC, Australian Department of Foreign Affairs and Trade (DFAT) for Conforma, and The Global Fund for patient modules.
3. Temperature Monitoring Hardware: Sale of WHO PQS approved Bluetooth temperature sensors for cold chain monitoring.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

mSupply Foundation builds and distributes open-source health supply chain management software for government health ministries in low and middle-income countries. Its core product, Open mSupply, manages inventory across national warehouses to last-mile health facilities, with add-on modules covering regulatory workflows, cold chain temperature monitoring, procurement, dashboards, and patient-level treatment records. Software is provided free of charge, with revenue generated from paid support services, project grants, and compatible hardware sales.

Product overview

mSupply Foundation offers a comprehensive health supply chain and regulatory affairs management ecosystem. The core product is Open mSupply, an open source health supply chain management software widely used in Low & Middle Income Countries. The ecosystem includes: Conforma (regulatory workflow management), Health Supply Hub (procurement portal), Universal Codes Server (medicine coding), DTAC (regional health system development), mSupply Cold Chain (temperature monitoring Android app), mSupply Notify (notifications), mSupply Dashboards (data visualization), Patient Modules (HIV treatment clinics), and specialized hardware (Bluetooth temperature sensors). The products work together, with Open mSupply as the central inventory management platform and the other products extending functionality for specific use cases across the medicine lifecycle from regulation to patient level.

Differentiator

Problem solved

Functional benefit

Brands

• Open mSupply: Open-source health supply chain management software for Low & Middle Income Countries
• Conforma
• Health Supply Hub
• DTAC
• Universal Codes Server
• mSupply Cold Chain
• mSupply Notify

Products and services

• Open mSupply Open-source health supply chain management software application for managing inventory in stores and across facilities. The most widely used such system in Low and Middle Income Countries, focused on cost-effective availability of essential medicines and end-to-end supply chain visibility from national warehouses to last-mile facilities. Target users are government health ministries and national health supply chains.
• Conforma Open-source, web-based regulatory workflow tool for medicines regulatory authorities in low and middle income countries. Provides a flexible Integrated Regulatory and Workflow Management System (IRIMS) that enables digital submission, review, and approval workflows for medicine registration with multi-level reviews, customisable workflows, and granular permission management. Target users are national medicines regulatory authorities.
• Health Supply Hub Digital procurement platform enabling countries to liaise with pharmaceutical suppliers for tender management, RFPs, and quote comparisons. Integrates with the mSupply Tender Module for seamless procurement workflow with built-in currency and pack size adjustments. Target users are government procurement agencies and national medical stores.
• Universal Codes Server System for linking country-specific codes for medicines and consumables in mSupply to standard 'universal' codes such as the WHO Model Essential Medicines List, NZULM, RxNav, and UNSPC. Enables regional reporting, cross-country supply chain activities, and reference pricing for procurement activities. Target users are health ministries and procurement agencies.
• DTAC (Indo-Pacific Health & Supply Chain Data & Technical Assistance Centre) Programme offering mSupply accreditation, scholarships for capacity building, and health supply chain resources to six Polynesian countries (Cook Islands, Niue, Samoa, Tokelau, Tonga, and Tuvalu) to improve access to essential medicines and support long-term health system development. Target users are Indo-Pacific government health ministries.
• mSupply Cold Chain Open-source Android application using low-cost Bluetooth temperature sensors to monitor fridges and freezers in warehouses, hospitals and health centres. Integrates with mSupply Desktop and Dashboard for comprehensive temperature breach alerts and identification of affected stock. Supports WHO PQS approved sensors including Berlinger Fridge-tags and Q-tags. Target users are health facility supply chain staff.
• mSupply Notify Notification application that works with Open mSupply, Conforma and Health Supply Hub to send users notifications about important events via email or Telegram. Supports threshold-based alerts (e.g., temperature monitoring), scheduled reports, and notifications for stock availability, temperature breaches, user activity, stock on order, and prescription dispensing. Target users are health supply chain managers.
• mSupply Dashboards Data visualization dashboards using Grafana to display data collected from every facility via synchronization. Includes large library of different dashboards for monitoring supply chain performance, with optional support for Superset or Power BI if the customer has a license. Target users are health supply chain programme managers.
• Patient Modules Patient module for running HIV treatment clinics, allowing entry of patient and encounter details. Highly flexible technology that can be quickly modified to collect different HIV data fields or repurposed for TB, Immunisation, or other treatment records. Target users are health facilities running HIV, TB, or immunisation treatment programmes.
• mSupply Remote Temperature Sensor WHO PQS approved Bluetooth temperature monitoring hardware that collects temperature data and synchronises to Open mSupply. No separate SIM card required; all data is routed via the main Open mSupply network. Target users are health facilities and warehouses requiring cold chain monitoring.
• mSupply Master Data Server Cloud-hosted server managing master data such as item and facility lists, and collecting data from every site during synchronization. Handles routing data to the right site for orders, requisitions, and shipments. Target users are national health supply chain implementations running Open mSupply.
• Paid Support Services Professional support services for mSupply and Conforma software, delivered by global support teams in Nepal, Côte d'Ivoire, Nigeria, Colombia, and New Zealand. Provided via in-country staff, support portal, email, messaging apps, Zoom/Teams, and remote access. Multilingual 24/7 coverage in English, French, Spanish, and Portuguese. The primary revenue stream for mSupply Foundation.

Quantifiable outcome

• Software typically represents less than 10% of total project costs - enabling focus on training, deployment, and change management which drive real outcomes
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability6 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core.

• University of OslocoreStrategic or Co-development Partner · 29 September 2025Collaboration for Training Academy in Kigali, Rwanda (November 2025). Jointly running training program covering end-to-end supply chain management with DHIS2 & mSupply integration. Training helps countries make good decisions about LMIS architecture and implementation.
• DHIS2coreStrategic or Co-development PartnerPartner in Training Academy collaboration. DHIS2's real-time stock management system used in combination with mSupply to provide simple stock management for last mile facilities.
• Indo-Pacific Health & Supply Chain Data & Technical Assistance Centre (DTAC)coreStrategic or Co-development PartnerDTAC is both a partner and project. Developed Health Supply Hub in partnership with DTAC. DTAC aims to streamline procurement processes for countries to ensure timely access to essential medicines.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Sproxil: Sproxil provides mobile-based product authentication and supply chain transparency solutions for pharmaceuticals in emerging markets (particularly Nigeria and West Africa). It is an emerging player in the LMIC pharmaceutical supply chain technology ecosystem with partial overlap and similar donor/customer base to mSupply.
• Rx IT (formerly SAP/John Snow Inc.): John Snow, Inc. (JSI) is a global public health consulting organization that has historically implemented and supported mSupply deployments and competing logistics management platforms. It is an adjacent ecosystem player in LMIC health supply chain implementations that often makes platform selection decisions.

Others

• Global Health Corps: Global Health Corps is a leadership development organization placing young professionals in global health organizations across East Africa, Southern Africa, and the US. It is an adjacent ecosystem organization that supplies capacity-building talent often deployed within mSupply's NGO partner network.
• VillageReach: VillageReach is a global health NGO that builds, scales, and advocates for solutions strengthening health supply chains in low-resource settings. It is a peer ecosystem organization often partnering with or competing against mSupply on donor-funded health supply chain strengthening initiatives.

Direct peers

• OpenLMIS: OpenLMIS is an open-source, web-based electronic logistics management information system (eLMIS) purpose-built for health supply chains in low- and middle-income countries. It directly competes with Open mSupply for donor-funded country implementations, serving the same global health vertical with overlapping customer base (USAID, Global Fund, country ministries).
• Logistimo: Logistimo provides cloud-hosted supply chain solutions for healthcare and adjacent sectors in emerging markets, including medicines and consumables. It directly competes with mSupply in digitalizing health supply chains for underserved geographies with similar target customers (ministries of health, NGOs).
• DHIS2: DHIS2 is the world's largest health management information system platform, used by 60+ low- and middle-income countries for aggregate and individual-level health data. While focused on HMIS rather than supply chain specifically, it directly competes for donor mindshare and is positioned as both a partner (Kigali Training Academy) and a substitute option for last-mile stock management.

Broad incumbents

• Chemonics International: Chemonics is one of the largest implementers of USAID- and donor-funded global health supply chain programs, often subcontracting or selecting software platforms (including mSupply). It is broadly comparable as a major player shaping health supply chain technology adoption in LMICs.
• Epic Systems (Health Supply Chain): Epic is a dominant health IT vendor used primarily by large hospitals and integrated delivery networks in high-income markets, with limited LMIC penetration. It is a broad incumbent that occasionally competes in larger emerging-market hospital systems seeking integrated EHR+supply chain functionality.

Regional players

• Tobias Center for Innovation: Tobias Center (a supply chain innovation arm of the Coca-Cola system) operates in East Africa and leverages logistics expertise to support health product distribution in LMICs. Comparable as a peer ecosystem player providing supply chain solutions targeting similar end beneficiaries, though not direct software competition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• GitHubgithub.com/msupply-foundation
• YouTubeyoutube.com/channel/UCGTwjqdcnbpwO7s4TVeQBBw
• Facebookfacebook.com/mSupplyFoundation
• LinkedInlinkedin.com/company/the-msupply-foundation
• Xx.com/mSupply

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about mSupply Foundation