What Asheville Veterinary Associates does

Asheville Veterinary Associates is a two-location small-animal veterinary practice serving pet owners in Asheville, North Carolina and the surrounding community. Founded in 1972 through the merger of Patton Avenue Animal Hospital and South Asheville Veterinary Hospital, the practice operates a West Office on New Leicester Highway and a South Office on Hendersonville Road, delivering comprehensive veterinary services including wellness and preventive care, dentistry, vaccinations, parasite control, microchipping, diagnostic imaging (radiography, ultrasound, EKG), in-house laboratory services, allergy testing, soft tissue and orthopedic surgery, spay/neuter, end-of-life services (hospice, euthanasia, cremation), and domestic and international health certificates. The practice is owned by National Veterinary Associates (NVA), a veterinary service organization headquartered in Westlake Village, California, with Dr. Brad Goff serving as Managing DVM at the South Office.

The business model combines professional services income from consultations, diagnostics, surgical and dental procedures with retail revenue from an on-site pharmacy and online pet food and medication ordering portals. Customers are individual pet owners (primarily dogs and cats) who book appointments online or by phone, with walk-in emergency services available during business hours; after-hours emergencies are referred to MedVet Asheville, Western Carolina Regional Animal Hospital, or Veterinary Emergency Group. The practice advertises promotional offers (NexGard Plus rebates up to $105 for 12 months, 10% off dental services scheduled within 72 hours, $25 client referral credits, 25% off wellness exams in April/May 2025 for qualifying returning clients) and offers CareCredit financing to manage client costs. Marketing is primarily local: a content-rich website, client referral program, and seasonal promotional campaigns. No mobile app, no AI/ML capabilities, and no disclosed API or third-party technology integrations are present; the underlying technology stack is standard veterinary practice tooling plus diagnostic medical equipment.

Name

Asheville Veterinary Associates

Legal name

National Veterinary Associates (NVA)

Website

https://ashevillevetassociates.com

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

11–50 employees

Short description

Asheville Veterinary Associates is a two-location, small-animal veterinary practice in Asheville, NC, founded in 1972 and owned by NVA, serving individual pet owners with comprehensive wellness, surgical, diagnostic, and end-of-life veterinary services.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (54194)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industry

Preventive Care & Vaccination Clinics (HLAMAAAB)

Keywords

• Veterinary medical services
• Pet wellness exams
• Veterinary surgery
• Pet dental care
• Veterinary diagnostics

Headquarters

HQ city

Asheville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Veterinary Medical Services: Professional veterinary medical, surgical, and dental services provided to pet owners during office visits. Revenue generated through consultation fees, surgical procedures, and diagnostic services.
2. Pharmaceuticals and Products: Sale of pharmaceuticals, vaccines, and pet health products directly from the clinic. Includes parasite prevention products, medications, and specialty items stocked for client convenience.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Asheville Veterinary Associates is a dual-location small animal veterinary practice that delivers comprehensive medical, surgical, dental, diagnostic, and preventive care to dogs and cats at its two clinics in Asheville, NC. Core services include wellness and preventive exams, vaccinations, parasite control, dentistry, soft tissue and orthopedic surgery, in-house laboratory diagnostics, radiography, ultrasound, EKG, allergy testing, microchipping, travel health certificates, emergency care during business hours, hospice, euthanasia, and cremation, supplemented by an on-site and online pharmacy.

Product overview

Asheville Veterinary Associates is a dual-location veterinary practice in Asheville, NC offering comprehensive pet healthcare services organized across four main categories: General Wellness (Dentistry, Diet & Nutrition, Parasite Control, Wellness & Preventive Care, Vaccinations, Microchipping), Diagnostic Services (Diagnostic Ultrasounds, EKG, Radiography, Laboratory Services, Allergies Testing & Treatment), Surgical Services (Spay & Neuter, Soft Tissue Surgery, Orthopedic Surgery), and End of Life Care (Hospice Care, Euthanasia, Cremation). Additional offerings include Travel Certificate Services (Domestic and International Health Certificates), Emergency Care, an On-site Pharmacy, and Online Pet Food & Medicine Ordering. The practice also holds AVMA accreditation. Services are delivered at two locations (West Office and South Office) with a shared commitment to preventive medicine and state-of-the-art veterinary care since 1972.

Differentiator

Problem solved

Functional benefit

Products and services

• Wellness & Preventive Care
• Dentistry Annual dental exams, cleanings, full mouth radiographs, tooth extractions, and minor oral surgery for dogs and cats under general anesthesia.
• Diet & Nutrition Consultations on specific diets, nutritional counseling, and recommendations for dietary changes based on life stage, breed, activity level, and health conditions.
• Parasite Control (Fleas, Ticks & Heartworms) Prevention and treatment for internal parasites (heartworms, roundworms, hookworms, whipworms, tapeworms) and external parasites (fleas and ticks) with year-round preventive measures.
• Vaccinations Preventive vaccinations against Parvovirus, Parainfluenza, Distemper, Lyme Disease, Panleukopenia, Feline Leukemia Virus, and Rabies, administered by injection, orally, or intra-nasally.
• Microchipping Permanent identification via microchip injection between the shoulder blades, enabling lost pets to be reunited with owners through universal microchip readers and lookup services.
• Diagnostic Ultrasounds Non-invasive ultrasound imaging using high-frequency sound waves to evaluate heart conditions, abdominal organs, cysts, tumors, and pregnancy monitoring.
• EKG (Electrocardiography) Electrocardiography measuring electrical activity of the heart, combined with echocardiograms using ultrasound, to diagnose heart conditions in dogs and cats.
• Radiography (X-rays) Routine radiography to identify illness, injury, arthritis, tumors, bladder and kidney stones, lung abnormalities, bone damage, and dental health issues.
• Laboratory Services Diagnostic blood and urine tests to evaluate kidneys, liver, pancreas, and endocrine system, plus wellness screening tests for heartworm, kidney, liver, and blood disorders.
• Allergies Testing & Treatment Allergy diagnosis and treatment for bacterial, contact, inhalant (atopy), and food allergies, including hypoallergenic diet testing.
• Spay & Neuter Surgical spaying (ovariohysterectomy) for females and castration for males under general anesthesia, with IV catheter, fluids, and advanced pain management.
• Soft Tissue Surgery Non-joint or bone related surgeries including hernia repairs, mass removals, cystotomy, abdominal exploratory surgery, and splenectomy.
• Orthopedic Surgery Surgical treatment for bones, joints, ligaments, and muscles including TPLO, TTA, luxating patella surgery, and fracture repairs using metal plates.
• Hospice Care Quality of life maintenance for pets with terminal conditions, including nutritional support, hydration, symptom management, and assisted mobility.
• Euthanasia Compassionate end-of-life care with drug administration for deep sedation followed by peaceful passing, with family presence allowed throughout.
• Cremation Memorial cremation services offering flexible options for burial, urns, or commemorative keepsake items.
• Domestic Health Certificates Federally accredited issuance of Certificate of Veterinary Inspection for domestic travel by plane, boat, or car, required within 10 days of travel.
• International Health Certificates Issuance of international travel health certificates (Certificate of Veterinary Inspection) for cats, dogs, and other animals traveling internationally.
• Emergency Care Emergency veterinary care during business hours, including ABCs of basic life support (Airway, Breathing, Circulation) with diagnostic and medical resources; after-hours cases are referred to partner emergency hospitals.
• On-site Pharmacy In-house dispensing of pharmaceuticals, vaccines, and pet products with prescription refill services (48 hours for legend drugs, 72 hours for controlled drugs).
• Online Pet Food & Medicine Ordering Online ordering system for pet food and medication with separate portals for the West and South office locations, allowing clients to order from home.

Quantifiable outcome

• Prevention-focused care minimizes lifetime cost of treatment
• +1 more outcomes

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• NVA (National Veterinary Associates)coreOthersNVA is the parent company of Asheville Veterinary Associates. The privacy statement indicates that data collected through the Asheville Veterinary Associates website is governed by NVA's privacy practices. NVA is headquartered at 1 Baxter Way, Ste. 200, Westlake Village, CA 91362.
• CareCreditminorGTM or Marketing PartnerThird-party financing option offered to clients to help manage the cost of veterinary care through payment plans.
• MedVet AshevilleminorOthersAfter-hours emergency veterinary facility at 677 Brevard Rd, Asheville NC 28803. Referred for emergency care outside regular business hours.
• Western Carolina Regional Animal HospitalminorOthersAfter-hours emergency veterinary facility at 205 N. Highland Lake Rd., Flat Rock, NC 28731. Referred for emergency care outside regular business hours.
• Veterinary Emergency GroupminorOthersAfter-hours emergency veterinary facility at 1856 Hendersonville Rd, Suite F, Asheville. Referred for emergency care outside regular business hours.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Emerging players

• Veterinary Emergency Group (VEG): VEG is an emergency and urgent-care focused veterinary chain expanding rapidly in metro markets. Comparable as an Asheville-area competitor for higher-acuity and walk-in visits, and currently a referral partner for AVA's after-hours cases.

Regional players

• MedVet: MedVet is a specialty and emergency veterinary hospital network with a presence in Asheville (referenced explicitly as an after-hours referral partner for AVA). Comparable as a regional specialty/ER provider competing for the higher-acuity caseload.

Direct peers

• AmeriVet Veterinary Partners: AmeriVet partners with general practice and emergency veterinary hospitals across the US, retaining local branding. Comparable as a consolidator with a similar GP-first operating model and emphasis on preventive and surgical services.
• PetVet Care Centers: PetVet Care Centers is a veterinary consolidator that owns and operates general practice and specialty hospitals across multiple US regions. Directly comparable as a multi-site companion animal GP operator with a similar full-service clinical offering.
• Southern Veterinary Partners: SVP is a regional veterinary consolidator owning and operating general practice and specialty animal hospitals across the Southeastern US. Closely comparable as a PE-backed consolidator of GP clinics in the same Southeastern geography as AVA.
• WellHaven Pet Health: WellHaven is a veterinary group that partners with general practice clinics, providing operational support while preserving local brand identity. Comparable as a consolidator-owned multi-site GP operator with similar preventive-care focus.

Others

• National Veterinary Associates (NVA): NVA is the parent company of Asheville Veterinary Associates and operates a large portfolio of companion animal hospitals across the US. Included as the parent/ecosystem entity governing AVA's strategy, infrastructure, and recruitment.

Broad incumbents

• BluePearl Pet Hospital: BluePearl operates a nationwide network of specialty and emergency veterinary hospitals. Comparable as a competing provider for surgical, diagnostic, and emergency cases that AVA would otherwise need to refer out.
• Banfield Pet Hospital: Banfield is the largest general practice veterinary chain in the US, offering wellness exams, vaccinations, surgery, and pharmacy services, often co-located inside PetSmart. Comparable as a scaled multi-location GP operator serving individual pet owners with a similar preventive care-led offering.
• VCA Animal Hospitals: VCA operates a nationwide network of general practice and specialty veterinary hospitals under Mars Petcare. Highly comparable as a multi-site companion animal GP/specialty chain with overlapping service lines (wellness, surgery, diagnostics, pharmacy) and similar consolidator-style operating model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/avlveterinary

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Asheville Veterinary Associates