RDC Informatics

What RDC Informatics does

RDC Informatics is a privately held Greek digital agency and IT solutions provider headquartered in Athens, founded in 1997 and operating with 51-100 employees. The company delivers four interconnected service lines: business software (centered on the Soft1 ERP/CRM ecosystem, of which RDC is a major authorized SoftOne partner, with hundreds of deployments across Greek enterprises), web and mobile application development (including NopCommerce-based e-commerce and cross-platform iOS/Android/Windows apps), digital marketing services (SEO, Google Ads, Facebook, video advertising, social media management), and a proprietary education-focused software suite called MELO. The MELO suite integrates a Digital School LMS, School Dashboard, Assessment Manager, Content Optimizer e-shop, Learning On Demand module, and HR Sensor into a packaged ecosystem for educational organizations, supplemented by Soft1 EDU for student records and EduCertWare for examination management. RDC also distributes Freshworks customer service products and operates BI/analytics, cloud ERP/CRM, FinTech (payment) integrations, mobile sales/warehouse apps, and VR/360° educational content.

The core technology stack centers on the Soft1 ERP/CRM backbone, with the proprietary MELO suite layered on top for the education vertical and connector modules (SoftOne ERP Connector, CTI for Soft1, e-invoicing) bridging to peripheral systems. International operating footprint is claimed across Greece, the UK, Russia, Cyprus, Germany, Italy, and Japan, with named enterprise customers including the World Bank Group, AXA Insurance, Hellenic Petroleum, Athens International Airport, Metro Supermarkets, Express Publishing, the Hellenic Open University, and the Greek Ministry of Labor.

Revenue is generated through a mix of subscription recurring streams (Soft1 ERP/CRM licensing, MELO/Digital School subscriptions), one-time custom development projects, ongoing technical support and help-desk contracts, and professional services for digital marketing and training. Pricing is quote-based and not publicly disclosed. GTM is sales-led with an enterprise field-sales motion for ERP/digital transformation projects, augmented by a nationwide partner network in Greece and strategic alliances with Microsoft, Google, SoftOne, nopCommerce, Freshworks, and multiple Greek and international universities for research collaboration. Holdings of ISO 9001, 27001, 27701, and 22301 certifications support public-sector and regulated-industry RFP qualification, while a steady cadence of regional innovation awards (2014-2026) provides third-party validation.

Name

RDC Informatics

Legal name

RDC Informatics

Website

https://rdc.gr

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

51–100 employees

Short description

RDC Informatics is a privately held Athens-based digital agency (founded 1997, 51-100 employees) that delivers SoftOne ERP/CRM implementations, the proprietary MELO education software suite, custom web/mobile development, and digital marketing services to 1,500+ Greek and international clients.

Ownership category

akta.pro rank

Headquarters

HQ city

Athens

HQ country

Greece

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Others

Revenue model

1. Business Software Sales & Implementation: Sale and implementation of Soft1 ERP/CRM systems, accounting software, payroll, retail solutions, and cloud-based business software. Includes customization, installation, and ongoing technical support.
2. Web & Mobile Development Services: Custom web application development, mobile app development, e-commerce platform implementation using NopCommerce, and interactive educational software.
3. Digital Marketing Services: SEO services, web analytics, digital advertising (Google Ads, Facebook), video advertising, and social media management.
4. E-Learning Platform Subscriptions: Subscription-based access to Digital School platform and MELO Software Suite for educational organizations.
5. Technical Support & Training: Help desk services, technical assistance, and education/training services for software implementations.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

RDC Informatics is a Greek digital agency that distributes and implements Soft1 ERP/CRM business software, develops custom web and mobile applications, builds e-commerce platforms via nopCommerce, and provides digital marketing and cloud services. It also sells its proprietary MELO Software Suite, an integrated digital ecosystem for educational organizations that includes the Digital School LMS, School Dashboard, Assessment Manager, Content Optimizer, and Learning On Demand modules.

Product overview

RDC Informatics offers a multi-product portfolio organized into distinct divisions: Business Software (centered on Soft1 ERP/CRM suite with cloud, mobile, and specialized modules), Web & Mobile Applications (including NopCommerce e-commerce, Freshworks customer service products, and custom development), Digital Marketing (SEO, advertising, analytics), and the MELO Software Suite (an integrated educational ecosystem comprising Digital School LMS, School Dashboard, Assessment Manager, Content Optimizer, Learning On Demand, HR Sensor, and SoftOne ERP Connector). The company also provides AI/ML capabilities through Business Intelligence solutions, AI-based e-commerce search and recommendation engines, and process automation tools. Their cloud services span ERP, CRM, and commercial management with mobile accessibility. The products work together through SoftOne ERP as the core business system, with MELO Suite addressing the educational sector, Freshworks products handling customer service, and various integration connectors linking these platforms.

Differentiator

Problem solved

Functional benefit

Brands

• MELO® Software Suite: Integrated digital ecosystem for educational organizations, including Digital School platform for e-learning, School Dashboard for digital information and collaboration, Content Optimizer for content management and e-shop, Assessment Manager for digital testing and certification, and Learning On Demand for on-demand educational support.

Products and services

• Soft1 ERP Complete ERP system for enterprise resource planning covering financial management, sales, supply chain, and production management modules; sold to Greek companies and organizations as an authorized SoftOne partner offering.
• Soft1 CRM Customer Relationship Management system for managing client interactions, sales pipelines, and customer service operations; sold to Greek businesses as part of the SoftOne partnership.
• Digital School Comprehensive e-learning platform (LMS) for synchronous and asynchronous distance learning, featuring digital content delivery and student management; targeted at schools, tutoring centers, universities, and professional training institutes.
• Soft1 EDU Management Information System specifically designed for educational organizations, handling student records, enrollment, and administrative functions; sold to schools and training institutes.
• NopCommerce E-Commerce Platform Open-source e-commerce platform for building B2C retail shops and B2B systems with ERP/CRM integration capabilities; implemented by RDC Informatics as an official nopCommerce partner for Greek businesses.
• Freshworks Customer Service Suite Integrated customer service suite combining Freshdesk and Freshchat for omnichannel support; sold to Greek businesses as an authorized Freshworks partner.
• Business Intelligence (BI) Solutions Business Intelligence solutions for data analytics, dashboard creation, and business reporting; offered to organizations needing data-driven decision support and visualization.
• MELO Software Suite Integrated digital ecosystem for educational organizations that combines Digital School LMS, School Dashboard, Assessment Manager, Content Optimizer, and Learning On Demand modules; proprietary offering sold to schools, universities, and training institutes.
• SoftOne ERP Connector

Quantifiable outcome

• Hundreds of SoftOne ERP installations in companies and organizations
• +2 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered minor, core and strategic.

• EduTech Summit & Expo 2026minorOthers · 16 June 2026Major sponsor and participant in EduTech Summit & Expo 2026, the major two-day event for technology, innovation, and modern infrastructure in education.
• SoftOnecoreChannel Partner/ Reseller/ DistributorMajor SoftOne partner with hundreds of SoftOne ERP installations in Greek companies and organizations. Distributes and implements Soft1 ERP, CRM, accounting, payroll, and cloud solutions.
• MicrosoftstrategicTechnology or IntegrationCertified Microsoft partner providing solutions based on Microsoft technologies. Development using Microsoft .NET technologies referenced in job postings.
• GooglestrategicTechnology or IntegrationAuthorized Google partner for digital advertising services (Google Ads, YouTube advertising) and technology integrations.
• nopCommercecoreTechnology or IntegrationOfficial nopCommerce partner for e-commerce platform implementation. Develops e-shop and B2B solutions using the nopCommerce framework.
• FreshworksstrategicChannel Partner/ Reseller/ DistributorFreshworks partner offering FreshDesk, FreshChat, and Freshworks Customer Service Suite solutions. Ranked 3rd in European Growth Grand Prix 2023.
• University of Piraeus Research CenterstrategicStrategic or Co-development PartnerAcademic partnership for research and development activities in digital education and software innovation.
• University of Thessaly Research CommitteestrategicStrategic or Co-development PartnerAcademic research collaboration in R&D projects and innovation initiatives.
• University of the AegeanstrategicStrategic or Co-development PartnerAcademic partnership for research and development in digital education technologies.
• University of East LondonminorStrategic or Co-development PartnerInternational academic collaboration for research and development projects.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Endava: Endava is a global digital engineering and IT services firm. Comparable to RDC as a digital agency and IT services peer at the broader category level — both deliver custom software, digital transformation and managed services to enterprise and SMB clients, though Endava operates at significantly greater scale and geographic reach.
• SAP (Business One): SAP is a global ERP/CRM vendor with SAP Business One targeting small and mid-sized businesses worldwide including Greece. Comparable to RDC because SAP Business One's regional partner ecosystem competes with SoftOne/RDC for Greek mid-market ERP implementation, with broader incumbency at the global scale.
• Sage: Sage is a global accounting and ERP software vendor with strong presence in SMB markets across Europe. Comparable to RDC because Sage's regional partner ecosystem competes for Greek SMB accounting and ERP implementations similar to RDC's Soft1 practice, with broader incumbency at global scale.
• Globant: Globant is a global IT services and digital transformation company. Comparable to RDC because both provide custom software development and digital services to enterprise customers across multiple verticals, though Globant operates at much greater scale with global delivery capabilities.
• SoftOne: SoftOne is a Greek ERP and CRM software vendor and RDC's principal partner for Soft1 ERP/CRM. Comparable as a broader incumbent because SoftOne sells the underlying platform while RDC implements it; SoftOne also operates its own implementation and direct customer relationships that overlap with RDC's market.
• Microsoft (Dynamics 365): Microsoft is a global enterprise software and cloud platform vendor with Dynamics 365 Business Central competing directly with SoftOne in the SMB ERP space. Comparable to RDC because Microsoft's SMB ERP go-to-market relies on regional implementation partners — the same channel role RDC plays for SoftOne — making Microsoft a broader category incumbent.

Emerging players

• Moodle: Moodle is an open-source learning management system widely adopted in education and enterprise training. Comparable to RDC's MELO/Digital School platform because Moodle targets the same education LMS buyer, representing a free or low-cost alternative that RDC's MELO customers either complement or displace depending on feature fit.

Direct peers

• Singular Logic: Singular Logic is one of the largest Greek IT solutions and digital transformation providers with a comparable SMB-and-enterprise ERP, CRM and digital services portfolio. Directly comparable to RDC because both serve Greek SMB and mid-market customers with ERP-led digital transformation engagements under similar partner-channel go-to-market models.
• Epsilon Net: Epsilon Net is a Greek accounting and ERP software provider with a broad SMB customer base across Greece and Southeast Europe. Directly comparable to RDC because both target Greek SMBs with accounting and ERP solutions while offering adjacent digital transformation services to a similar buyer.
• Entersoft: Entersoft is a Greek enterprise software vendor offering ERP, CRM and mobile commerce solutions to SMBs and large enterprises. Directly comparable to RDC because both focus on Greek business software markets with overlapping ERP/CRM solutions and overlapping customer segments across Greek SMB and enterprise.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/rdcinformatics
• Facebookfacebook.com/rdcinformatics

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RDC Informatics