St Andrew's Village

What St Andrew's Village does

St Andrew's Village Trust (Inc) is a New Zealand charitable trust incorporated under the Charitable Trusts Act 1957 (CC27739) that operates a single integrated senior living and aged care campus at 207 Riddell Road, Glendowie, Auckland, overlooking the Tamaki Estuary. Founded in 1957 through a 50,000-pound bequest from Sir George Elliot, the trust has evolved from a small care facility and rental cottages into a full continuum-of-care operator running 164 independent villas/townhouses/apartments, 57 hybrid Care Suites, a 147-bed Care Centre (57 Rest Home, 28 Dementia, 59 Hospital, 3 palliative beds), and a public-access hospitality precinct including the Terraces Restaurant, Salon, Cinema and Irwin Miller Centre. It serves active seniors seeking independent living, residents requiring rest home through hospital-level care, dementia and memory-care patients, palliative care via the Dove Hospice partnership, and respite care clients; the Care Suites model is designed to allow residents to age in place without relocating as clinical needs escalate.

The platform is differentiated by proprietary passive-monitoring technology, specifically the Elsi Smart Floor system (embedded copper tiles that detect falls via weight-distribution analysis) and the Elma room sensor (presence and movement detection without cameras, generating long-term activity diagrams used to surface behavioural changes linked to medication adjustments). A 24-hour emergency call system, CCTV security, night patrol and on-site Night Manager complete the safety stack. The hybrid Care Suites integrate these technologies with hotel-style apartments of 39-43 square metres featuring kitchenettes, balconies and ensuites, and Glen Firth—a 20-villa HomeStar 8-rated development under construction since June 2024 for end-2026 completion—extends the sustainability and design credentials. International recognition includes 2025 Ageing Asia Operator of the Year – Residential Aged Care and 2024 Best Ageing in Place.

The business model combines one-time Occupation Right Agreement (ORA) licence receipts for retirement units (with a Deferred Management Fee of up to 30% of original purchase price deducted on termination to fund capital expenditure), fixed monthly village levies for operations and amenities, government-set daily care fees for standard rooms with private premium top-ups of NZD $50-$130 per day for enhanced rooms, and ancillary revenue from the public-facing restaurant, salon, cinema, function venue hire and physiotherapy services. Distribution is direct-to-consumer via a dedicated Head of Sales and Customer Experience (also handling resales and rentals) and an Admissions Manager for care referrals, with Te Whatu Ora needs assessments and Dove Hospice partnership serving as the principal referral channels. The trust is governed by an 8-9 member board of trustees that includes former KPMG partners, the CEO of Argosy Property, Accenture New Zealand's Health Lead, and the Chair of the AI Forum NZ Generative AI Working Group, with all surplus reinvested into resident care rather than distributed to shareholders.

Name

St Andrew's Village

Legal name

St Andrew's Village Trust (Inc)

Website

https://standrewsvillage.co.nz

Company type

Private

Founded year

1957

Operating status

Operating

Headcount range

11–50 employees

Short description

St Andrew's Village Trust is a New Zealand charitable trust operating a single integrated retirement living and aged care campus in Glendowie, Auckland, serving ~240 independent living units and 147 care beds across the full continuum from independent living to palliative care.

Ownership category

akta.pro rank

Product category

Retirement Living and Aged Care

NAICS

Continuing Care Retirement Communities (623311), Assisted Living Facilities for the Elderly (623312), Nursing and Residential Care Facilities (623)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051), Operators Of Apartment Buildings (6513)

akta.pro primary industry

Large Campus / Multi-Building Assisted Living Communities (HLADABAG)

akta.pro secondary industries

Market-Rate Independent Living (Private Pay) Communities (HLADAAAA), Luxury / High-End Assisted Living Communities (HLADABAD), Independent Living Real Estate Owners/Operators (REITs & Management Companies) (HLADAAAG)

Keywords

• Retirement village services
• Aged residential care
• Dementia memory care
• Palliative care services
• Senior independent living

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Occupation Right Agreement (ORA) - Retirement Living: Residents pay a licence fee for exclusive right to live in their villa or apartment. Title to land and building remains with St Andrew's Village. ORA does not carry entitlement to capital gain on termination. Monthly village levies contribute to operating costs, maintenance, rates, insurance, and amenities.
2. Deferred Management Fee (DMF): Deducted on termination as a percentage of original purchase price, calculated on daily basis up to maximum of 30%. Finances village capital expenditure and costs not covered by village levy.
3. Residential Care Fees: Government-set prices annually by region for Rest Home, Dementia and Hospital care levels. Private pay options available with premium room charges ranging from $50 to $130 per day additional. Ministry of Health subsidies for eligible residents through means testing.
4. Hospitality Services: Revenue from Terraces Restaurant and Salon open to public, function venue hire for events including weddings and corporate functions, cinema access, and ancillary services like hairdressing and podiatry.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

St Andrew's Village operates a retirement village and aged care centre in Glendowie, Auckland, offering independent living through villas, apartments and the new Glen Firth development, alongside a full continuum of residential care including Rest Home, Dementia/Memory Care, Hospital, and Palliative care. Residents acquire the right to live in their unit via an Occupation Right Agreement and pay a fixed monthly village levy, with care services delivered on a single integrated site.

Product overview

St Andrew's Village operates as a charitable trust providing a comprehensive senior living and care ecosystem. The portfolio spans independent living (Villas and Terraces Apartments including the new Glen Firth development) and residential care (Care Centre with Rest Home, Dementia, Hospital, and Palliative services). The Care Suites represent an innovative hybrid model allowing residents to purchase apartments under Occupation Right Agreements while accessing on-site aged care. Supporting amenities include The Terraces Restaurant, Salon, Cinema, Irwin Miller Centre, and Kids Zone. The village utilizes technology including the Elsi Smart Floor System for fall detection and Elma™ sensors for health monitoring, all supported by 24-hour emergency response capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Care Suites A hybrid care model combining independent apartment living with on-site aged care services, allowing residents to age in place from Rest Home to Hospital level care without relocating. 57 purpose-designed apartments with kitchenettes, balconies, and ensuites.
• Villas Architect-designed retirement villas in two- and three-bedroom configurations, with some units including dedicated studies and lifts, providing privacy and independence in a secure, supportive environment.
• The Terraces Apartments Upmarket one- or two-bedroom apartments with designer kitchens, en-suite bathrooms, and balconies with views of the Tamaki Estuary and Hauraki Gulf, linked to a 24-hour emergency call system.
• Glen Firth A new development of 20 boutique retirement villas built to HomeStar 8 sustainability rating across five architecturally distinct blocks, scheduled for completion by end of 2026.
• Care Centre Full continuum of residential aged care with 147 beds: 57 Rest Home, 28 Dementia, 59 Hospital, and 3 palliative beds.
• Memory Care Units Specialized dementia care units (Bruce House and Henry Campbell) with 20+ years of experience, featuring external gardens, open-plan dining, and staff trained in dementia care with above industry-standard staffing ratios.
• Dove Wing Palliative Care Specialist palliative care wing operated in partnership with Dove Hospice, providing three dedicated palliative care beds with clinical and emotional support and complementary therapies for residents and families.
• Respite Care Short-term care services allowing caregivers to take a break or holiday, and for those recovering after hospital treatment before returning to their communities.
• The Terraces Restaurant Dining establishment open to the public, offering seasonal dishes with views of the Auckland Waitamata harbour, serving both residents and the Glendowie community.
• The Terraces Salon Professional hair salon located in the Terraces Building, open to the community, offering cuts, perms, foils, tints, and treatments.
• Cinema 53-seat, theatre-style cinema with state-of-the-art screen and sound system offering movies, series, health presentations, and musical recitals for residents.
• Irwin Miller Centre Multi-purpose community hub with panoramic views, featuring a spacious lounge, gym, library, media room, outdoor deck with BBQ area, and pétanque courts, available for public hire.
• Kids Zone Family entertainment space with foosball table, air hockey, and PlayStation gaming for visiting grandchildren and family members.
• Physiotherapy Services Well-equipped physiotherapy department with registered physiotherapist assessments and trained assistants delivering treatment plans.
• Pastoral Care Team Two-member team providing spiritual support for residents, staff, and families of any denomination, with weekly interdenominational chapel services held.

Quantifiable outcome

• Finalist in 6 categories at Ageing Asia Eldercare Innovation Awards 2025, competing against 350+ organisations from Asia Pacific
• +3 more outcomes

Named customers4 records

Segments8 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Partnerships

One partnership is on record.

• Dove HospicecoreStrategic or Co-development PartnerDedicated partnership for specialist palliative care services through the Dove Wing - a 3-bed palliative care unit located at St Andrew's Village. Services include complementary therapies, counselling, clinical and emotional support for residents, families, carers and the bereaved. Dove Hospice provides specialist palliative care expertise while St Andrew's provides the facility and on-site care staff.

Scale indicators7 records

Recent moves15 records

Expansion highlights5 records

Direct peers

• Radius Care: NZ aged care provider operating rest home, dementia and hospital facilities. Directly comparable on care services and government-regulated pricing model, though smaller on independent living.
• Selwyn Foundation: Charitable NZ provider of retirement villages, rest home, dementia and hospital care in Auckland. Closest structural peer — charitable trust running a multi-service campus with similar resident demographics.
• Heritage Lifecare: NZ aged care and retirement operator with continuum-of-care villages and hospital-level services. Comparable operating model and resident profile to St Andrew's Care Centre offering.

Regional players

• The Masonic Villages Trust: Charitable NZ operator of retirement villages and aged care in the upper North Island. Comparable charitable trust governance and continuum-of-care services in adjacent geographies.

Broad incumbents

• Summerset Group Holdings: NZX-listed operator of integrated retirement villages with rest home, hospital and dementia care across NZ. Direct competitor in the continuum-of-care and ORA licence model that St Andrew's uses.
• Metlifecare: NZX-listed NZ retirement village operator offering independent and assisted living with care services. Direct peer in ORA licence model and continuum-of-care positioning in Auckland and upper North Island.
• Oceania Healthcare: NZX-listed NZ aged care and retirement village operator with rest home, dementia and hospital services. Competes for the same Auckland premium resident pool and offers comparable ORA structures.
• Bupa New Zealand: International healthcare group with significant NZ aged care footprint offering rest home, dementia and hospital services. Comparable in care-level offerings and government-funded resident mix.
• Ryman Healthcare: Largest NZ retirement village and aged care operator with multi-site national portfolio. Direct overlap with St Andrew's continuum-of-care model; St Andrew's CEO Cheyne Chalmers was previously Ryman NZ CEO.
• Arvida Group: NZX-listed NZ retirement and aged care operator with continuum-of-care villages. Operates in similar premium segment with care services and lifestyle amenities comparable to St Andrew's Terraces amenities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/standrewsvillagenz
• Instagraminstagram.com/standrewsvillagenz
• LinkedInlinkedin.com/company/st-andrew-s-village-trust-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles19 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St Andrew's Village