What Mazzitti & Sullivan Counseling Services does

Mazzitti & Sullivan Counseling Services, operating commercially as M&S EAP, is a private, for-profit Employee Assistance Program (EAP) provider headquartered in Harrisburg, Pennsylvania. Founded in 1983, the company delivers outpatient behavioral health and wellness services to employer clients across the United States under the corporate umbrella of Pyramid Healthcare, a diversified behavioral healthcare conglomerate. Its core offering is a 100% free, confidential EAP that provides employees, spouses, children, and household members access to master's-level therapists 24/7 via face-to-face, telephonic, or virtual channels, alongside a suite of add-on modules including Corporate Wellness, Counseling, Elder Care, Financial Services, Legal Services, Peer Support, and HR/Benefit Leader services.

The underlying technology consists of a multi-channel service delivery platform with a Work/Life client portal for online resource access and benefit management, complemented by phone-based intake (800-543-5080) and direct sales/proposal request flows for employer prospects. The platform is positioned around tailored, organization-specific program configurations rather than a self-serve SaaS product, with clinical services delivered by credentialed human counselors rather than automated systems. There is no disclosed use of artificial intelligence, predictive analytics, or third-party AI integrations.

M&S EAP generates revenue through subscription-based contracts with employers and HR departments, who pay for the EAP benefit package on behalf of their workforce; services are then provided at no cost to eligible employees and household members. The go-to-market motion is sales-led, reaching HR professionals and benefits leaders through the corporate website, content/blog resources, phone-based direct sales, and online proposal request forms. The company reports serving hundreds of thousands of lives nationwide, although no named enterprise logos, contract values, or revenue figures are publicly disclosed.

Name

Mazzitti & Sullivan Counseling Services

Legal name

M&S EAP

Website

https://mazzittiandsullivan.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

Mazzitti & Sullivan Counseling Services (M&S EAP) is a private, Pennsylvania-based Employee Assistance Program provider founded in 1983 and operating under Pyramid Healthcare. It delivers 24/7 counseling, wellness, financial, legal, and elder care services to employers and their employees across the United States.

Ownership category

akta.pro rank

Product category

Employee Assistance Program Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)

akta.pro primary industry

Employee Assistance Programs (EAP) Management (HLAEAHAB)

akta.pro secondary industries

Wellbeing, Mental Health & Employee Assistance (EAP) (BPACAPAO), Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB)

Keywords

• Employee assistance program
• Outpatient counseling services
• Behavioral health services
• Workforce wellness solutions
• Substance abuse treatment

Headquarters

HQ city

Harrisburg

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Employer EAP Contracts: M&S EAP generates revenue by contracting with employers and HR departments to provide employee assistance program services. Employers pay for the benefit package which is then provided at no cost to their employees and household members.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Mazzitti & Sullivan Counseling Services (operating as M&S EAP) delivers a 100% free, confidential Employee Assistance Program to employees and household members of employer clients. Services include counseling with master's-level therapists (face-to-face, telephone, and virtual), financial counseling, legal consultation, elder care resources, peer support, and corporate wellness programs, delivered 24/7 via employer-sponsored EAP contracts.

Product overview

M&S EAP is a comprehensive Employee Assistance Program that operates as an integrated platform providing multiple wellness and support services. The core offering is the Employee Assistance Program (EAP) supplemented by Empower Workforce Solutions, with specialized add-on modules including Corporate Wellness Specialists, Counseling Services, Elder Care Services, Financial Services, Legal Services, Peer Support Solution, and Benefit Leaders services for HR professionals. These services are designed to work together to address various employee wellness needs, from day-to-day stress management to specialized counseling and support services, all delivered through a 100% free, confidential, 24/7 accessible model.

Differentiator

Problem solved

Functional benefit

Products and services

• Employee Assistance Program (EAP) A confidential employee assistance program tailored to meet the unique work-related and personal needs of employers and their employees, spouses, children and household members, available 24/7.
• Empower Workforce Solutions A comprehensive workforce solution that equips employees with tools and resources to manage day-to-day stressors and life-altering events, helping organizations decrease absenteeism, reduce turnover, and improve work performance.
• Counseling Services Free counseling and coaching sessions with master's-level therapists available face-to-face, via telephone, or virtual platforms covering substance abuse, work stress, grief and loss, parenting support, teen counseling, and codependency therapy.
• Financial Services Financial counseling and resources to help employees manage financial stress and make informed financial decisions.
• Legal Services Legal counsel and resources connecting employees with legal professionals for various legal matters.
• Elder Care Services Support services connecting employees with resources for caring for elderly family members, including community resources and counseling.
• Peer Support Solution A peer support program enabling employees to receive guidance and support from trained colleagues.
• Corporate Wellness Specialists Specialized wellness services for corporate clients focused on improving employee health and productivity through tailored wellness programs.
• Benefit Leaders (HR Services) HR-focused services for benefit leaders and professionals to help manage and optimize employee benefit programs.

Quantifiable outcome

• Decreased absenteeism
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Pyramid Healthcareparent_companyOthersM&S EAP is part of the Pyramid Healthcare Family, operating under Pyramid Healthcare's umbrella of behavioral healthcare and employee assistance services. This parent relationship provides organizational backing and brand association with a comprehensive behavioral health provider.

Scale indicators1 record

Recent moves1 record

Expansion highlights4 records

Direct peers

• Spring Health: Spring Health provides employer-sponsored mental health benefits including therapy, coaching, and EAP-style services. Directly comparable to M&S EAP on employer B2B motion, mental health/substance abuse coverage, and digital-first delivery model.
• All One Health: All One Health provides EAP, behavioral health, wellness, and HR-related services to employers across the U.S. Comparable to M&S EAP on EAP core service, employer-channel sales, and integrated wellness offerings.
• Lyra Health: Lyra Health is a leading mental health benefits platform for employers, providing therapy, coaching, and EAP-adjacent services via in-person and virtual delivery. Compares directly to M&S EAP on customer segment (employers/HR), mental health focus, and multi-channel delivery model.
• New Directions Behavioral Health: New Directions provides managed behavioral health care and EAP services to employers, health plans, and public-sector clients. Comparable to M&S EAP on EAP core offering, employer customer segment, and multi-channel counseling delivery.
• Behavioral Health Systems (BHS): BHS is a national EAP provider offering employee assistance, behavioral health, and corporate wellness services to employer clients. Directly comparable to M&S EAP on service lines, customer segment, and sales-led GTM motion.
• Modern Health: Modern Health is a global mental health platform serving employers with therapy, coaching, and EAP components. Comparable to M&S EAP on employer target customer, virtual-first delivery, and integrated wellness offering.

Broad incumbents

• ComPsych Corporation: ComPsych is the world's largest independent Employee Assistance Program provider, offering integrated EAP, behavioral health, wellness, and work-life services to employers worldwide. Directly comparable to M&S EAP in core service category and employer-channel GTM, but operates at substantially greater scale.
• Magellan Health: Magellan Health is a large managed behavioral health organization offering EAP, behavioral health management, and specialty health services to employers and health plans. Compares to M&S EAP as a broad incumbent in managed behavioral health and EAP delivery.

Emerging players

• E4 Health: E4 Health offers EAP, mental health, and integrated wellbeing solutions to employers and health plans. Comparable to M&S EAP on EAP service model and employer customer base, though smaller in scale.
• Headspace Health (formerly Ginger): Headspace (incorporating Ginger) delivers mental health, coaching, and EAP-adjacent services to employers and consumers. Overlaps with M&S EAP on mental health delivery and employer benefits positioning, with a stronger digital consumer app footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/MSEAP

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mazzitti & Sullivan Counseling Services