Mail Communications Group
Mail Communications Group, LLC is a privately held Des Moines, Iowa-based direct mail services provider operating a private internal call center system under the MCG Call Center brand for authorized users.
- Company typePrivate
- Founded2007
- HeadquartersDes Moines, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
Mail Communications Group firmographics
Firmographics- Name
- Mail Communications Group
- Legal name
- Mail Communications Group, LLC
- Website
- https://mailcommunicationsgroup.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Mail Communications Group, LLC is a privately held Des Moines, Iowa-based direct mail services provider operating a private internal call center system under the MCG Call Center brand for authorized users.
- Ownership category
- akta.pro rank
Mail Communications Group industry classification
Industry- Product category
- Direct Marketing Services
- NAICS
- Direct Mail Advertising (54186), Telemarketing Bureaus and Other Contact Centers (561422)
- SIC
- Services-Direct Mail Advertising Services (7331)
- akta.pro primary industry
- Direct Mail Marketing Services (Print, Postcard, Dimensional Mail) (BPAFAKAH)
- akta.pro secondary industry
- General Customer Service & Contact Center Operations (BPAAAAAA)
Keywords
Where Mail Communications Group is headquartered
LocationHeadquarters
- HQ city
- Des Moines
- HQ country
- United States
- HQ region
- North America
Markets served
Mail Communications Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D
Mail Communications Group product offering
Product offeringCore offering
Mail Communications Group provides professional direct mail marketing services to client organizations and operates a proprietary call center platform (MCG Call Center) accessible to authorized users. The company delivers physical mail campaign execution and inbound/outbound call handling under a private, owned infrastructure to support client outreach programs.
Differentiator
Problem solved
Functional benefit
Products and services
- MCG Call Center A private, proprietary call center system operated by Mail Communications Group, LLC for authorized user access; supports the company's direct mail client outreach operations under the MCG Call Center brand.
- Direct Mail Services Professional direct mail marketing services delivered to client organizations seeking physical mail-based customer outreach and campaign execution.
Companies that use Mail Communications Group
Customer profileIdeal customer profiles1 record
Mail Communications Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Mail Communications Group competitors and assessment
Company assessmentDirect peers
- Compu-Mail: Compu-Mail is a direct mail printing, fulfillment, and production company. It is a direct peer offering analogous direct mail services to clients, though typically at slightly larger scale.
- Marketing Workshop: Marketing Workshop is a direct mail marketing services firm providing campaign planning, list services, printing, and mailing. It is comparable because it offers similar direct mail services to regional and national clients from a similarly sized operation.
- American List Counsel: American List Counsel is a direct mail list brokerage and management firm serving advertisers and agencies. It is a direct peer in the direct mail execution workflow that MCG operates in.
- Harte Hanks: Harte Hanks is a marketing services company that delivers direct mail, data, and customer engagement solutions. It is the closest functional peer: a direct/digital marketing firm using mail-plus-contact-center workflows to drive measurable response for clients.
Others
- LiveRamp: LiveRamp (formerly Acxiom) provides identity resolution and audience data used in direct mail targeting. It is an enabling data infrastructure peer rather than a direct competitor, but is highly relevant to direct mail campaign execution.
- Melissa Data: Melissa is a data quality and contact data provider whose address verification, list hygiene, and enrichment services are commonly used in direct mail campaigns. It is an enabling peer that supplies infrastructure to direct mail service providers like MCG.
Broad incumbents
- Quad: Quad (formerly Quad/Graphics) provides end-to-end marketing solutions including direct mail production, printing, and data services. It is a broad incumbent that competes for the same mid-to-large client direct mail programs that a small direct mail services firm would target.
- TTEC: TTEC is a large incumbent contact center / BPO operator. It overlaps with the MCG Call Center product on the inbound/outbound customer contact capability, though at much larger scale and with broader digital channel offerings.
- Valassis: Valassis is a large incumbent in direct mail marketing and promotional media, including shared mail and print-based advertising. It overlaps with MCG in direct mail execution but operates at much larger national scale with a broader product portfolio.
- Concentrix: Concentrix is a large global customer experience / call center operator. It is broadly comparable to MCG's call center operations but at vastly larger scale and with a much broader service portfolio.
Market position
Customer concentration
Mail Communications Group social profiles
Digital presenceMail Communications Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mail Communications Group leadership team
Management profileNumber of profiles
Mail Communications Group funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mail Communications Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mail Communications Group
What does Mail Communications Group do?
Mail Communications Group provides professional direct mail marketing services to client organizations and operates a proprietary call center platform (MCG Call Center) accessible to authorized users. The company delivers physical mail campaign execution and inbound/outbound call handling under a private, owned infrastructure to support client outreach programs.
Is Mail Communications Group a public or private company?
Mail Communications Group is a private company. It is classified as unknown and is currently operating.
When was Mail Communications Group founded?
Mail Communications Group was founded in 2007. It employs 1 to 10 people.
Where is Mail Communications Group based?
Mail Communications Group is headquartered in Des Moines, United States, in the North America region.
Who are Mail Communications Group's main competitors?
Direct peers on record are Compu-Mail, Marketing Workshop, American List Counsel and Harte Hanks. Others are LiveRamp and Melissa Data. Broad incumbents are Quad, TTEC, Valassis and Concentrix.
Does Mail Communications Group have an API?
No public API is recorded for Mail Communications Group.
What industry is Mail Communications Group in?
Mail Communications Group's product category is Direct Marketing Services. Its primary akta.pro industry code is BPAFAKAH, Direct Mail Marketing Services (Print, Postcard, Dimensional Mail), with a secondary code of BPAAAAAA, General Customer Service & Contact Center Operations. Its NAICS code is 54186 and its SIC code is 7331.