eZone
eZone is a Miami-based international package forwarding and shipping company operating a hub-and-spoke network across Miami, London, Amsterdam, and Canada, primarily serving Caribbean consumers who want to purchase goods from US and international online retailers that do not ship directly to their location.
- Company typePrivate
- Founded2002
- HeadquartersMiami, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What eZone does
eZone (legally Ezone 2.0 llc) operates an international package forwarding and shipping service using a hub-and-spoke logistics model with physical hubs in Miami (US), London (UK), Amsterdam (Netherlands), and St. Laurent (Canada). The company primarily serves Caribbean consumers and individuals in the US, Canada, and Europe who want to purchase goods from US, UK, Netherlands, and Canadian online retailers that do not ship directly to their location. Customers ship purchases to an eZone hub address, and eZone consolidates, processes customs clearance, and forwards packages to the customer's final destination. Founded in 2002 and headquartered in Miami, the company employs 101-250 people and operates as a privately held LLC with no disclosed external funding, parent company, or M&A activity.
The core product portfolio includes eZshopper (shopping assistant service), eZrates (shipping calculator), a real-time package tracking system with email notifications, and mobile applications on iOS and Android. Supplementary offerings include eZrewards (loyalty program), eZCare shipping insurance with up to $5,000 coverage for HAZMAT items, and downloadable customs and shipping forms. A notable technical and regulatory differentiator is eZone's HAZMAT shipping capability for restricted commodities such as perfumes and paints, supported by in-house regulatory specialists and FAA/ICAO compliance expertise — a service most logistics providers refuse to handle. Packages are processed Monday through Friday, with same-day turnaround for Miami-bound cargo received before 2pm.
Revenue is generated primarily through transaction-based package shipping fees using dimensional weight pricing, supplemented by eZCare insurance premiums and customs clearance service fees for dutiable items. The company uses a hub-and-spoke direct-to-consumer distribution model, with local agents coordinating shipments in the UK, Netherlands, and Canada. Marketing and customer acquisition rely on the company website, mobile app, blog content, and FAQ resources. No public revenue figures, funding history, customer logos, or strategic transactions have been disclosed in the available data.
eZone firmographics
Firmographics- Name
- eZone
- Legal name
- Ezone 2.0 llc
- Website
- https://getezone.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- eZone is a Miami-based international package forwarding and shipping company operating a hub-and-spoke network across Miami, London, Amsterdam, and Canada, primarily serving Caribbean consumers who want to purchase goods from US and international online retailers that do not ship directly to their location.
- Ownership category
- akta.pro rank
eZone industry classification
Industry- Product category
- International Package Forwarding & Logistics Services
- NAICS
- Freight Transportation Arrangement (488510)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Parcel Shipping, Labeling & Rate Shopping Platforms (CRAFAMAF)
- akta.pro secondary industry
- Cross-Border Freight Marketplaces (Customs-Aware Matching) (TLAEAJAJ)
Keywords
Where eZone is headquartered
LocationHeadquarters
- HQ city
- Miami
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
eZone business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Operations, Infrastructure, Personnel, Technology or R&D, Marketing or Sales
Revenue model
- Package Shipping Fees: Revenue generated from shipping packages through the hub network, with costs varying based on destination hub chosen and package dimensions. Dimensional weight or actual weight (whichever is greater) may be charged.
- eZCare Insurance: Insurance coverage for new commercial merchandise against physical loss or damage, with special coverage up to $5,000 per shipment for hazmat/flammable cargo with valid invoice.
- Customs Clearance Services: Service fees charged for clearance of dutiable items that incur Duties, Consumption Tax, and/or Customs Service Charges. Also assists with preparation and lodging of Formal Entries for trade shipments.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Variable shipping costs based on hub selection and package dimensions |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
eZone product offering
Product offeringCore offering
eZone is an international package forwarding and shipping company that enables consumers in the Caribbean, USA, Canada, and Europe to shop from US and international online retailers. Customers ship purchases to eZone's hub addresses in Miami, Amsterdam, London, or Canada, and eZone consolidates, processes customs clearance, and forwards packages to the final destination. The company specializes in shipping restricted commodities such as HAZMAT items, perfumes, and paints that most logistics providers refuse to handle.
Product overview
eZone is an international online shopping and shipping company serving the Caribbean, USA, Canada, and Europe. The company operates a hub-and-spoke logistics model with physical locations in Miami, Amsterdam, Canada, and London. The core product portfolio consists of eZshopper (shopping assistant), eZrates (shipping calculator), Package Tracking, and the Mobile Application for real-time shipment management. These are supplemented by eZrewards (loyalty program) and eZCare Insurance (shipment protection). Customers can also access downloadable forms for various shipping and customs documentation needs. The company specializes in handling restricted commodities and hazmat items that many logistics providers refuse to ship.
Differentiator
Problem solved
Functional benefit
Brands
- eZshopper: Online shopping service
- eZrewards
- eZrates
- eZ Hub
- eZCare
- eZone Internet Shopping Delivery
Products and services
- eZshopper Online shopping assistant service that enables individual consumers in regions with limited international shipping options to purchase items from US and international online retailers and have them forwarded through eZone's hub network to their final destination.
- eZrates Shipping Calculator Shipping rates calculator that allows customers to estimate shipping costs and applicable duties for international package deliveries via the website or mobile app.
- eZHub Shipping Hubs Physical package receiving and processing hub locations in Miami (USA), Amsterdam (Netherlands), London (UK), and St. Laurent (Canada) where packages from online retailers are received, screened, consolidated, and prepared for international forwarding. Miami hub processes cargo received before 2pm for same-day dispatch.
- eZCare Insurance Shipping insurance service that protects new commercial merchandise against physical loss or damage from external causes during transit. Coverage extends 15 days after aircraft discharge or delivery, with special coverage up to $5,000 per shipment for HAZMAT/flammable cargo accompanied by a valid invoice.
- eZrewards Loyalty Program Loyalty and rewards program offering benefits and incentives to frequent shippers who use eZone's package forwarding services.
- eZone Mobile Application Mobile application available on iOS and Android that provides real-time tracking alerts, push notifications at each shipment checkpoint, eZ Elite Shipment creation, pickup scheduling, and access to the eZrates shipping calculator.
- Customs Clearance Services Service assisting customers with preparation and lodging of Formal Entries for trade/dutiable shipments and processing of Duties, Consumption Tax, and Customs Service Charges for shipments imported to Caribbean and other destination regions.
Companies that use eZone
Customer profileSegments1 record
Ideal customer profiles1 record
eZone technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
eZone partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights3 records
eZone competitors and assessment
Company assessmentRegional players
- Jet Worldwide: Jet Worldwide is a Canada-based package forwarding and international shipping specialist that is also eZone's Canada hub partner (c/o Jet Worldwide). Direct regional peer serving Canadian and Caribbean forwarding markets with comparable cross-border parcel services.
Direct peers
- Skypax: Skypax is a UK-based parcel forwarding service offering UK and US addresses for international shoppers. Comparable peer to eZone in the consumer parcel forwarding category with similar consolidation and customs handling.
- Viabox: Viabox provides US address parcel forwarding to European and international consumers with package consolidation. Direct competitor to eZone in the cross-border consumer parcel forwarding space.
- MyUS: MyUS is a leading US-based package forwarding service that provides US shipping addresses for international consumers to shop US retailers. Direct competitor to eZone for cross-border consumer parcel forwarding, with comparable hub, consolidation, and customs services.
- Shipito: Shipito provides package forwarding from the US to international destinations with consolidation and customs handling services. Direct peer to eZone serving the same international consumer parcel forwarding use case.
- USendbox: USendbox is a US-based package forwarding service targeting Caribbean and Latin American consumers. Direct competitor to eZone for Caribbean parcel forwarding with similar hub-and-spoke model.
- Stackry: Stackry is a package forwarding and consolidation service for international shoppers, offering US shipping addresses with forwarding to global destinations. Direct peer in the cross-border consumer parcel forwarding category.
Emerging players
- comGateway: comGateway provides package forwarding from the US to Asia-Pacific markets. Overlaps with eZone in the cross-border parcel forwarding category but with a regional focus rather than Caribbean specialization.
Broad incumbents
- DHL Express: DHL is a global logistics incumbent offering international parcel and express shipping. While much broader than eZone, DHL competes for cross-border consumer parcel volume and could disintermediate eZone's Caribbean forwarding flow as direct retailer shipping expands.
- Aramex: Aramex is a global logistics and parcel delivery company with operations across the Middle East, Asia, and Africa. While broader than eZone, it competes in international parcel forwarding and last-mile delivery for cross-border e-commerce.
Market position
Strengths1 record
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
eZone social profiles
Digital presenceeZone financial estimates
Financial estimateRevenue estimate
Valuation estimate
eZone leadership team
Management profileNumber of profiles
eZone funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
eZone M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about eZone
What does eZone do?
eZone is an international package forwarding and shipping company that enables consumers in the Caribbean, USA, Canada, and Europe to shop from US and international online retailers. Customers ship purchases to eZone's hub addresses in Miami, Amsterdam, London, or Canada, and eZone consolidates, processes customs clearance, and forwards packages to the final destination. The company specializes in shipping restricted commodities such as HAZMAT items, perfumes, and paints that most logistics providers refuse to handle.
Is eZone a public or private company?
eZone is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was eZone founded?
eZone was founded in 2002. It employs 101 to 250 people.
Where is eZone based?
eZone is headquartered in Miami, United States, in the North America region.
How does eZone make money?
Three revenue lines are on record. Package Shipping Fees are the primary driver. The others are eZCare Insurance and customs Clearance Services.
Who are eZone's main competitors?
Jet Worldwide is listed as a regional player. Direct peers are Skypax, Viabox, MyUS, Shipito, USendbox and Stackry. comGateway is listed as an emerging player. Broad incumbents are DHL Express and Aramex.
Does eZone have an API?
No public API is recorded for eZone.
What industry is eZone in?
eZone's product category is International Package Forwarding & Logistics Services. Its primary akta.pro industry code is CRAFAMAF, Parcel Shipping, Labeling & Rate Shopping Platforms, with a secondary code of TLAEAJAJ, Cross-Border Freight Marketplaces (Customs-Aware Matching). Its NAICS code is 488510 and its SIC code is 4731.