BDH Technology

What BDH Technology does

BDH Technology is a privately held, founder-owned managed IT services provider headquartered in Marshalltown, Iowa, with a second office in Cedar Rapids. Founded in 2003 by Chad Berg and Martin Downs, the company delivers a comprehensive suite of IT services to small and medium-sized businesses across eastern Iowa, including Cedar Rapids, Marshalltown, Iowa City, and Coralville. Its core offerings span managed services (24/7 remote monitoring and management via RMM agents, Trend Micro anti-virus, web and mail filtering, email encryption), cloud services (hosted Exchange across distributed data centers in Chicago, Dallas, and Cedar Rapids; Office 365 licensing; cloud backup), server solutions, networking and wireless (Fortinet firewalls, Ubiquiti UniFi), virtualization (VMware ESXi/vSphere and Microsoft Hyper-V), web and email hosting in three subscription tiers, business VoIP (via Vonage Business), data recovery, onsite repair, and electronic recycling.

The business model combines recurring subscription revenue (managed services contracts, hosting packages at $10/$20/$30 per month, cloud backup subscriptions, Office 365 licensing) with project-based professional services (on-site support, installations, virus removal, data recovery) and hardware/software resale. Distribution is primarily direct, with field technicians delivering on-site support across eastern Iowa and an inside-sales motion for remote managed services. Self-service web hosting signup is available with extensive configuration documentation. The company maintains vendor partnerships with Fortinet, Ubiquiti, Vonage Business, Microsoft, and Trend Micro, and has earned 20 consecutive VBSpam Platinum awards for its email security platform. With 1-10 employees and no external funding, BDH operates as a focused regional MSP that has sustained continuous operation for over 23 years.

Name

BDH Technology

Legal name

BDH Technology

Website

https://bdhtechnology.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Short description

BDH Technology is a privately held managed IT services provider in eastern Iowa offering managed services, cloud, networking, hosted Exchange, web/email hosting, VoIP, virtualization, data recovery, and electronic recycling to small and medium-sized businesses across the Cedar Rapids and Marshalltown region.

Ownership category

akta.pro rank

Headquarters

HQ city

Marshalltown

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed Services: Ongoing monitoring and management of customer computing needs. Includes remote monitoring and management (RMM), anti-virus protection, web filtering, mail filtering, and email encryption. BDH technicians monitor customer systems 24/7 from their offices.
2. Web Site & Email Hosting Packages: Three-tier hosting service (Basic $10/mo, Enhanced $20/mo, Enterprise $30/mo) with email accounts, spam/virus protection, and various features. Additional email accounts available for $5/month per 15 accounts. No setup fees. Hosted Exchange add-on available.
3. IT Services and Onsite Support: Technical support services including computer repair, upgrades, networking, VoIP, server solutions. Includes diagnostic testing, virus/spyware removal, data transfers, operating system installation, software training.
4. Server Solutions and Dedicated Servers: Server setup, configuration, maintenance, monitoring, and dedicated server hosting. Services include firewall setup, remote access, VPN/WAN setup, backup and recovery, performance tune-ups.
5. Hardware and Software Sales: Sale of computers and other electronic devices for various budgets. Technicians analyze customer needs and recommend appropriate equipment.
6. Microsoft Office 365 Licensing: Registered Microsoft partner providing licensing for Microsoft Office 365 products. Includes e-mail migrations and installation services.
7. Electronic Recycling: Recycling services for computers and electronic devices. Free for many items (desktop computers, laptops, cell phones, servers, etc.) with nominal fees for monitors, televisions, printers, copiers.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels10 records

Core offering

BDH Technology is a full-service IT company that delivers managed IT services, cloud and hosting, networking, server solutions, virtualization, VoIP, backup, data recovery, and electronic recycling to small and medium businesses in eastern Iowa. It operates two physical offices (Marshalltown and Cedar Rapids) for onsite support, and runs its own distributed hosting infrastructure (Exchange, web/email hosting, cloud backup) with 24/7 remote monitoring and management.

Product overview

BDH Technology is a full-service IT services company offering a comprehensive portfolio of managed IT, cloud, and technology services through two Iowa locations (Cedar Rapids and Marshalltown). The core offering is Managed Services with 24/7 remote monitoring and management, supplemented by Cloud Services (hosted Exchange, backup solutions, dedicated servers, Office 365), Server Solutions, and Networking & Wireless services. The product suite is organized as a unified service delivery model rather than a modular software platform. Key service modules include Hosted Exchange/Active Sync (with distributed data centers in Chicago, Dallas, and Cedar Rapids), Advanced SPAM/Virus Filtering (VBSpam Platinum award-winning), Secure E-mail Encryption, Web Site Design, Virtualization (VMware and Hyper-V), VoIP Phone Service (via Vonage Business), Backup Solutions, Data Recovery, Service & Repair, and Electronic Recycling. Additional supporting services include Web Site & Email Hosting in three tiers (Basic, Enhanced, Enterprise), Onsite Business Support, and Web Tools for network administration.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services Comprehensive managed IT services providing 24/7 remote monitoring and management of networks, servers, firewalls, and workstations for SMBs in eastern Iowa. Includes managed anti-virus (Trend Micro), web filtering, mail filtering, and email encryption services.
• Cloud Services Cloud-based services including hosted Microsoft Exchange, off-site/cloud server backup, file-based backup, dedicated server hosting, and Microsoft Office 365 licensing, migrations, and installation support for SMBs.
• Server Solutions Server setup, configuration, maintenance, monitoring, and repair services, plus dedicated server hosting with full administrative management, regular updates, firewall/VPN setup, and uptime-focused operations.
• Web & Email Hosting Web site and email hosting in three monthly tiers (Basic $10, Enhanced $20, Enterprise $30) with FTP/SFTP access, PHP support, graphical visitor stats, spam/virus protection options, and Exchange/Active Sync add-on. Guarantees 99.999% uptime with email backed up every 5 minutes and websites every hour.
• Networking Network design, diagnosis, and optimization services including enterprise firewalls, routers, and Unified Threat Management (UTM) via Fortinet, plus enterprise wireless via Ubiquiti. Includes preventive maintenance, wired/wireless networking, VPN solutions, and bandwidth management.
• Virtualization Server virtualization services using VMware ESXi/vSphere and Microsoft Hyper-V to partition physical servers into virtual machines, reducing equipment investment, operating costs, and physical space while ensuring business continuity.
• Business VoIP Phone Service Voice over IP phone service provided through Vonage Business partnership, including 40+ calling features such as multi-user conferencing, call recording, call routing/queuing, voicemail-to-email, virtual receptionist, fax via email, unified inbox, and mobile device integration.
• Data Recovery Data recovery services for lost or compromised data on Apple/Mac, Unix, and Windows systems, covering logical recovery (virus, corruption, deletion, reformatting), physical recovery (head crash, motor failure, PCB damage), and natural disaster recovery.
• Backup Solutions Three backup modalities: off-site remote storage (automatic encrypted cloud backup), on-site servers (RAID array configuration), and external drives (USB/external HDD). Includes full server off-site backup with local copy and encrypted push to secure facility.
• Service & Repair Computer maintenance, repair, and upgrade services including diagnostic testing, virus/spyware removal, upgrades, data transfers, operating system installation, and software training. Supports HP/Compaq, Dell, Apple, Lenovo, Toshiba, Acer, IBM, Intel, AMD, Panasonic, Samsung, Sony, Gateway and Windows, Mac OS, Linux/Unix.
• Electronic Recycling Responsible electronic recycling for commercial and residential customers; free recycling for desktops, laptops, cell phones, servers, tablets, and IT/networking devices; fee-based for monitors, TVs, printers, copiers, and medical equipment. Includes secure data destruction.
• Onsite Business Support On-site computer services for businesses in eastern Iowa including repair, upgrades, technical operations, virus/spyware removal, wireless networking, backup solutions, equipment sales, and assistance with software, HDDs/SSDs, memory, network/video cards, operating systems, and optical drives.
• Web Site Design Custom website design services to build websites that accurately and attractively convey business messages to the online world.
• IT Services Wide range of IT services for businesses and individuals including installation, maintenance, and use of the latest software and hardware, with up-to-date staff training on best practices and techniques in the IT field.

Quantifiable outcome

• 99.999% uptime guarantee for hosted services
• +4 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature7 records

Partnerships

Five partnerships are on record, tiered core.

• FortinetcoreTechnology or IntegrationBDH Technology has partnered with Fortinet to provide the most advanced and reliable network security. Fortinet is an industry leader in advanced threat protection. Through this partnership, BDH provides customers with next generation firewalls, Unified Threat Management (UTM), data center firewalls, and internal segmentation firewalls. Fortinet is known for continual innovation in hardware, network software and security research and is used by the majority of the Global Fortune 100.
• UbiquiticoreTechnology or IntegrationBDH Technology has partnered with Ubiquiti, an industry leader in Enterprise wireless devices, to bring enterprise level wireless devices at an affordable price point. Ubiquiti is the maker of the UniFi line of wireless access points, which is scalable and cost-effective. BDH helps customers implement and bring their networks to full wireless potential using Ubiquiti's scalable, dependable equipment with central controller management and PoE+ support.
• Vonage BusinesscoreChannel Partner/ Reseller/ DistributorBDH Technology has teamed up with Vonage Business for VoIP phone service. Through this partnership, BDH provides over 40 built-in calling features including multi-user conferencing, call recording, call routing, voicemail to email, virtual receptionist, and more. BDH technicians help customers make the most of the latest VoIP technology and apps.
• MicrosoftcoreTechnology or IntegrationBDH Technology is a registered Microsoft partner providing licensing for all Microsoft Office 365 products. Services include e-mail migrations and installation services. BDH also provides HyperV virtualization and Microsoft Exchange hosting with automatic updates to the latest Microsoft Exchange versions.
• Trend MicrocoreTechnology or IntegrationBDH Technology uses Trend Micro Anti-Virus software, specifically Worry Free Services, to protect customer computer systems. Trend Micro defends against ransomware and other rapidly evolving dangers, protects from malware attacks, blocks websites that steal data, and protects privacy. The software enables central management of anti-virus components ensuring users are updating, scanning and not infected.

Scale indicators7 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• CMIT Solutions: CMIT Solutions is a franchise managed IT services provider serving SMBs with managed services, cybersecurity, cloud, backup, and compliance. Closely comparable business model and customer profile to BDH Technology, with the same managed-services-plus-hosting product mix.
• NerdsToGo: NerdsToGo is a franchise-based IT services network providing onsite computer repair, managed services, networking, and data recovery for small businesses and consumers. Same SMB/onsite service model, recurring managed services revenue, and local-market GTM as BDH Technology.

Broad incumbents

• GoDaddy: GoDaddy is a major web hosting, domain, and email provider offering shared hosting tiers, Microsoft 365 reselling, and basic security add-ons. Direct overlap with BDH Technology's web/email hosting and Hosted Exchange/Advanced Spam Filtering offerings, though at massive national scale.
• Rackspace Technology: Rackspace is a global managed cloud services provider offering hosted Exchange equivalents, managed hosting, cloud backup, and multi-cloud management. Competes with BDH Technology in hosted Exchange, cloud backup, and managed server offerings, but at enterprise scale across multiple geographies.
• Geek Squad (Best Buy): Geek Squad is Best Buy's nationwide IT services and computer repair arm, offering onsite and remote support, virus removal, data recovery, networking, and device setup. Directly comparable to BDH Technology across the consumer/SMB repair, install, and support categories, though it operates at much larger national scale.

Others

• Kaseya: Kaseya provides RMM, PSA, and security tools for MSPs and IT departments, including Datto backup and VSA remote management. Ecosystem participant comparable to BDH Technology in that Kaseya-powered MSPs compete for the same SMB managed services customers in Iowa and beyond.
• Vonage (for Business Communications): Vonage is BDH Technology's core VoIP partner and also a direct-to-market business communications provider. Comparable in the unified communications space where BDH Technology resells Vonage Business; relevant as both partner and adjacent competitor.
• ConnectWise (IT Nation): ConnectWise provides PSA, RMM, and cybersecurity software platforms purpose-built for managed services providers like BDH Technology. Comparable as the underlying technology/vendor that powers many MSP operations of this type.

Regional players

• Accudata Systems: Accudata Systems is a Midwest-based IT services firm offering managed services, networking, cloud, and server solutions for SMB and mid-market clients. Closest geographic and product peer to BDH Technology in the broader Iowa/upper-Midwest region.
• Heartland Technology Solutions: Heartland Technology Solutions is a Midwest IT services provider focused on managed IT, cloud hosting, backup, and VoIP for SMBs. Comparable to BDH Technology in customer segment (regional SMBs), service portfolio (managed IT + hosting + VoIP), and mid-market scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key highlights7 records

Customer concentration

• Xx.com/bdhtechnology
• Facebookfacebook.com/bdhtechnology
• LinkedInlinkedin.com/company/bdh-technology

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about BDH Technology