What Connaught Converged Solutions does

Connaught Converged Solutions is a privately held UK telecoms and security integrator founded in 1985 and headquartered in Sutton Coldfield, with a stated 11-50 employee base. The company delivers converged telephony, broadband, CCTV surveillance and physical-access-control solutions, with a primary go-to-market focus on the UK education sector (schools and multi-academy trusts) alongside a secondary commercial segment covering offices and industrial sites. All installations, call-outs and on-site engineering work are performed by in-house engineers holding manufacturer accreditations and DBS-enhanced checks; no subcontractors are used.

The product portfolio is anchored on five core service lines: cloud-based telephone services delivered via the Xelion platform with all features included as standard; connectivity and broadband across ADSL, FTTC, FTTP, SOGEA and leased lines; high-definition CCTV systems with remote mobile access using Dahua/Hikvision cameras; Paxton-powered door access control with the Paxton Connect app; and an integrated safeguarding suite for schools that combines CCTV, access control, HALO vape detection, tannoy public-address and lockdown systems with real-time SMS/email alerting. Connaught positions as a Paxton Gold Installer, integrates Xelion with Microsoft 365 and Teams, and supports Yealink IP handsets and biometric readers as part of the access stack. No proprietary AI/ML models, APIs, patents or developer platforms are disclosed in source materials.

Commercially, Connaught operates a direct, field-led enterprise sales motion with no resellers or channel partners, supported by free site audits, a web-based quote builder, case studies and a YouTube/LinkedIn/blog content presence. The revenue model combines recurring Xelion telephony subscriptions and broadband contracts (typically 1-7 years, most often 5 years), equipment sales plus installation fees for CCTV and access-control projects, and pre-paid or pay-as-you-go support and maintenance contracts (including a 5-year warranty on Paxton Net2 products). Revenue, ARR and other financial disclosures are not publicly available.

Name

Connaught Converged Solutions

Legal name

Connaught

Website

https://connaughtltd.co.uk

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

UK-based telecoms and security integrator founded in 1985, delivering converged cloud telephony (Xelion), broadband, CCTV and Paxton access-control solutions to schools, multi-academy trusts and commercial clients via a direct in-house engineering team.

Ownership category

akta.pro rank

Headquarters

HQ city

Sutton

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Telecommunications Services: Provides cloud-based telephone systems (Xelion), VoIP solutions, and business broadband including ADSL, FTTC, FTTP, SOGEA, and leased lines. Revenue is generated through subscription licences with contracts ranging from 1-7 years.
2. Security Systems: Installation and maintenance of CCTV systems, door access control (Paxton Gold Installer), and safeguarding systems including vape detection. Revenue includes equipment sales, installation fees, and ongoing support/maintenance contracts.
3. Support and Maintenance Contracts: Pre-paid support contracts and pay-as-you-go technical support for all installed systems. 5-year warranty offered on Paxton Net2 products.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Connaught Converged Solutions delivers integrated telecommunications and physical security solutions to UK organisations, primarily schools, multi-academy trusts, and commercial businesses. Core offerings include cloud-based VoIP telephony (delivered via the Xelion platform), business broadband (ADSL, FTTC, FTTP, SOGEA, leased lines), HD CCTV surveillance, electronic door access control (powered by Paxton Net2), and integrated safeguarding systems combining access control, vape detection, and lockdown capability. All installation and support is performed by an in-house team of manufacturer-accredited engineers with no subcontracting.

Product overview

Connaught Converged Solutions offers an integrated portfolio of telecoms and security solutions for the education, commercial, and multi-academy trust sectors. The product portfolio centers on five core offerings: Telephone Services (cloud-based VoIP delivered via the Xelion platform), Connectivity & Broadband (ADSL, FTTC, FTTP, SOGEA, and leased lines), CCTV Systems (high-definition IP surveillance with remote access), Door Access Control (Paxton-powered electronic access management), and Safeguarding Systems (integrated CCTV, access control, PA/tannoy, vape detection, and lockdown systems for schools). The Xelion platform serves as the primary telecommunications product, while the safeguarding suite includes specialized add-ons such as the HALO vape detector and dedicated lockdown systems. All solutions are delivered and supported by in-house engineers with Paxton Gold Installer certification.

Differentiator

Problem solved

Functional benefit

Products and services

• Telephone Services Cloud-based VoIP telephony services delivered via the Xelion platform, replacing legacy ISDN/PSTN systems. All features (call handling, recording, reporting, voicemail-to-email, presence, call queuing) are included as standard within a single licence, with Microsoft 365 and Teams integration and support for unlimited handsets, softphones, and mobile apps. Targeted at schools and commercial organisations seeking modern, location-independent telephony.
• Connectivity & Broadband Business broadband services offering multiple connection types (ADSL, FTTC, FTTP, SOGEA, leased lines) with unlimited usage options, VoIP integration, and data/voice network consolidation. Available on rolling monthly or 12-, 24-, 36-month contracts; serves schools and commercial sites requiring reliable, premises-tailored connectivity.
• CCTV Systems High-definition IP CCTV surveillance solutions with remote mobile access to live and archived footage, ONVIF-compliant camera support, and wireless bridge connectivity for multi-site deployments. Managed through platforms such as Dahua Smart PSS Lite and DMSS app. Designed for schools, multi-academy trusts, and commercial premises needing 24/7 property and people monitoring.
• Door Access Control Scalable electronic door access control powered by Paxton Net2, supporting keycard, fob, biometric and QR-code access, time-based permissions, visitor validation, emergency lockdown, and integration with CCTV, fire and intruder alarms. Managed remotely via the Paxton Connect app. Connaught is a Paxton Gold Installer offering a five-year warranty on Net2 products.
• Safeguarding Systems Integrated safeguarding solution for schools combining CCTV, electronic access control, public address/tannoy systems, HALO vape detection sensors, and emergency lockdown systems. Designed for Ofsted compliance and pupil/staff safety with real-time SMS and email notifications. Delivered as a unified school-wide safety platform by in-house engineers.

Quantifiable outcome

• Most schools fully operational within four weeks
• +1 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• PaxtoncoreTechnology or IntegrationPaxton Gold Installer status - authorised partner for door access control systems. Provides Net2 and Paxton Connect platforms for scalable access management.
• XelioncoreTechnology or IntegrationCloud-based phone system platform used as the primary telephony solution. Connaught delivers and supports Xelion solutions to their customers.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Chess ICT: UK telecoms, connectivity, and IT services provider serving SMB and public sector customers. Direct peer in product mix (business broadband, VoIP, cloud services) and go-to-market motion.
• TMC (Telecoms Mobile Computing): UK business telecoms and IT support provider serving SME and mid-market customers. Comparable to Connaught in customer profile, product mix (VoIP, broadband, IT services), and UK regional scale.
• Spitfire Network Services: UK independent business telecoms and internet service provider serving SMEs and enterprise. Comparable to Connaught as a UK-focused, value-added telecoms reseller with managed services and similar customer profile.
• Focus Group: UK-based provider of business telecoms, broadband, cloud, and IT services to SMB and education customers. Closely comparable to Connaught in customer segment, product mix (VoIP, connectivity, managed IT), and UK SME scale.
• Pennine Telecom: UK independent business telecoms and hosted telephony provider serving SMEs. Closely comparable to Connaught in scale, target customer (UK SMB), and core offering of VoIP and business communications.

Broad incumbents

• Daisy Communications: One of the UK's largest business telecoms and IT managed services providers, serving enterprise and public sector including education. Comparable in offering breadth (voice, connectivity, security, cloud) but operating at significantly larger scale than Connaught.
• M247: UK-headquartered connectivity, hosting, and cloud services provider with national infrastructure. Comparable to Connaught's connectivity/broadband arm but operates at significantly larger scale and with its own network footprint.
• Gamma Communications: UK-headquartered provider of UCaaS, CCaaS, and connectivity services, primarily through a channel of resellers. A platform-level incumbent whose partner network includes companies like Connaught; directly comparable in underlying technology stack.
• Mitie Security: UK facilities management and security services provider including electronic security systems integration (CCTV, access control). Comparable to Connaught's security systems arm but at significantly larger scale and as part of a broad facilities portfolio.
• Wavenet: UK provider of unified communications, connectivity, and cybersecurity services to mid-market and enterprise. Overlaps with Connaught across UCaaS, connectivity, and security but at much greater scale and broader geographic reach.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@ConnaughtCommunications
• LinkedInlinkedin.com/company/connaught-converged-solutions
• Xx.com/connaughtcs
• Facebookfacebook.com/profile.php

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connaught Converged Solutions