Byon

What Byon does

Byon gmbh is a Frankfurt am Main-based provider of integrated IT and Unified Communications (UC) solutions for mid-market to large enterprises, founded in 2006 and operating as an independent subsidiary of the 360 ITC corporate group since early 2023. The company's product portfolio spans four core categories: (1) IT Security, including SASE 2.0, SIEM, EDR/XDR, ZTNA, Managed Firewall, Managed SD-WAN, Managed SBC, Managed WLAN, and KRITIS/NIS2 compliance solutions; (2) Unified Communications, comprising cloud telephony (PBX), smart call routing (vACD), Microsoft Teams integration, SIP trunks, and a multichannel Contact Center Hub; (3) Connectivity and Network Services (Dedicated Internet/Cloud/Ethernet Access, Dark Fibre, MPLS, Ethernet VPN, Managed Fibre/DWDM); and (4) the Microsoft Modern Workplace stack (Microsoft 365, Intune, Purview). Supporting applications are delivered through byon Apps and proprietary in-house-developed cloud systems.

The company operates a sales-led go-to-market model targeted at German mid-market and large enterprises, supported by a 100+ person team covering development, sales, consulting, IT, technical support and customer service, plus distribution through Microsoft and Fortinet technology partnerships and a broader reseller/Vertriebspartner network. Revenue is generated through recurring subscriptions (UC, connectivity), managed services (security, network), and professional/custom development engagements; pricing is quote-based and not publicly disclosed. Reference customers span non-profit/social services (Caritas, Paritätische), mobility (Book n Drive), data center infrastructure (maincubes), and retail/vending (Selecta).

Distinct from a pure reseller, Byon maintains an internal development capability that has produced proprietary software including SNAKE Analytics, an AI-based predictive analytics tool for IT infrastructure optimization built on the LeiSER research project (completed July 2025, awarded the Distr@l Quality Seal SILBER by LIDIA Hesse). SNAKE 2.0, co-financed by EFRE, is in development to extend this capability to whole-data-center optimization including energy supply. The company has 30+ years of combined experience in IT, UCC and Managed Services (as of 2026) and is actively pursuing the German KRITIS/NIS2 regulatory compliance market as a growth vertical.

Name

Byon

Legal name

byon gmbh

Website

https://byon.de

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Byon gmbh is a Frankfurt am Main-based provider of IT security, Unified Communications, connectivity, and Microsoft Modern Workplace solutions for German mid-market and large enterprises, operating as a subsidiary of the 360 ITC group with proprietary SNAKE Analytics AI-based IT infrastructure optimization.

Ownership category

akta.pro rank

Product category

Managed IT and Unified Communications Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Network Operations Outsourcing (NOC Services) (BPAEAMAD)

akta.pro secondary industries

Data Center Operations & Managed Services (Remote Hands, NOC/SOC) (HDABANAA), Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF), IT Risk Management (ITRM) (HDADAIAD)

Keywords

• Managed IT services
• Unified communications
• Cloud telephony
• Enterprise network security
• IT infrastructure management

Headquarters

HQ city

Frankfurt

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Managed Services: Ongoing managed services including managed firewall, managed SD-WAN, managed WLAN, managed SBC for security and network infrastructure management.
2. Unified Communications: Cloud telephony (PBX), SIP trunks, Microsoft Teams integration, smart call routing, contact center solutions as recurring subscription services.
3. Connectivity Services: Dedicated Internet Access, Dedicated Cloud Access, Dedicated Ethernet Access (P2P), Dedicated Dark Fibre for enterprise connectivity.
4. Network Services: SD-WAN, MPLS, Ethernet VPN, Managed Fibre (DWDM) for enterprise network infrastructure.
5. Software Development: Custom development services for individual and industry solutions in telecommunications, multimedia and information technology.
6. byon Apps: Proprietary applications for cloud telephony and Microsoft Teams integration.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Byon provides enterprise IT and Unified Communications (UC) solutions, including managed IT security (SASE, SIEM, EDR/XDR, ZTNA, managed firewall/SD-WAN/SBC/WLAN), cloud telephony (PBX), SIP trunks, Microsoft Teams integration, contact center solutions, dedicated connectivity (Internet, Cloud, Ethernet, Dark Fibre), network services (SD-WAN, MPLS, Ethernet VPN), and Microsoft Modern Workplace offerings. They operate their own cloud systems with proprietary AI-based predictive analytics (SNAKE Analytics) and serve mid-market to large enterprises in Germany.

Product overview

Byon is an IT and Unified Communications (UC) solutions provider offering a comprehensive portfolio of integrated enterprise solutions. The product architecture consists of four core categories: (1) IT-Security including SASE 2.0, SIEM, EDR/XDR, ZTNA, Managed Firewall, Managed SD-WAN, Managed SBC, Managed WLAN, and KRITIS compliance solutions; (2) Unified Communications comprising Cloud Telephony (PBX), Smart Call Routing (ACD), Microsoft Teams integration, SIP Trunks, and Contact Center Hub; (3) Connectivity and Network Services including Dedicated Internet Access, Dedicated Cloud Access, Dedicated Ethernet Access, Dark Fibre, SD-WAN, MPLS, Ethernet VPN, and Managed Fibre (DWDM); (4) Microsoft Modern Workplace covering Microsoft 365, Intune, and Purview. Additionally, byon Apps provides applications for cloud telephony and Teams. The company is also developing proprietary AI capabilities including SNAKE Analytics for predictive infrastructure optimization, built on the LeiSER R&D project foundation.

Differentiator

Problem solved

Functional benefit

Products and services

• IT-Security Portfolio Comprehensive IT security portfolio including SASE, SIEM, EDR/XDR, ZTNA, Managed Firewall, Managed SD-WAN, Managed SBC, Managed WLAN, and KRITIS compliance solutions for protecting enterprise networks and endpoints.
• SASE 2.0 Secure Access Service Edge solution combining network and security functions with WAN capabilities to support dynamic, secure access requirements of modern organizations.
• SIEM Security Information and Event Management solution offering real-time security analytics, threat intelligence, and self-learning inventory capabilities as part of Byon's security fabric.
• EDR / XDR Endpoint Detection and Response combining continuous monitoring, advanced analytics of endpoints, networks, and cloud, with extended real-time correlation to detect and respond to suspicious activities.
• ZTNA (Zero Trust Network Access) Zero Trust security solution ensuring users and endpoints must certify compliance with company access policies before each application session, extending security protection throughout the enterprise.
• Managed Firewall Managed firewall service providing enterprise-grade network security with professional management and monitoring by byon.
• Managed SD-WAN Managed SD-WAN solution providing flexible WAN connections including required endpoints and WAN management by byon.
• Managed SBC (Session Border Controller) Managed Session Border Controller providing additional security for Voice over IP solutions by controlling data streams during VoIP usage, functioning as a small firewall for telephony.
• Managed WLAN Managed LAN/WLAN service providing monitoring of enterprise networks and components to prevent IT network disruptions from impacting core business operations.
• KRITIS Solutions Security solutions for Critical Infrastructure organizations subject to BSI regulations and NIS2 directive, including cyber attack protection for KRITIS-classified companies.
• Unified Communications Cloud-based telephony and multichannel contact center solutions enabling enterprise communications across multiple channels.
• Cloud Telephony (PBX) IP-based cloud telephone system (vTK) offering comprehensive PBX features at attractive conditions, providing enterprise-grade telephony functionality as a cloud-hosted solution.
• Smart Call Routing (ACD) Intelligent automatic call distribution (vACD) enabling comfortable distribution and management of call handling for enterprise customers.
• Microsoft Teams Integration Integration of external Microsoft Teams telephony via byon SIP for Teams solution, enabling Teams users to make external calls.
• SIP Trunks SIP trunk services providing external telephony connectivity for PBX systems and Microsoft Teams integration.
• Contact Center Hub Multichannel solution for unified customer communication, available as add-on to cloud telephone system byon vTK and Microsoft Teams.
• byon Apps Applications for cloud telephony and Microsoft Teams, enabling mobile and desktop access to unified communications services.
• Connectivity Solutions Enterprise connectivity services including Dedicated Internet Access, Dedicated Cloud Access, Dedicated Ethernet Access (P2P), and Dedicated Dark Fibre for high-bandwidth, private network connections.
• Network Services Network infrastructure services including SD-WAN, MPLS, Ethernet VPN, and Managed Fibre (DWDM) for enterprise-wide connectivity and traffic management.
• Microsoft Modern Workplace Microsoft-based workplace solutions including Microsoft 365, Microsoft Intune, and Microsoft Purview for productivity and security management.
• Microsoft 365 Team collaboration platform enabling team-based work from any location with numerous collaboration tools, enhanced with byon SIP-Trunk for external Teams telephony.
• Microsoft Intune Mobile device management and enterprise mobility management solution for securing and managing mobile devices and applications.
• Microsoft Purview Data governance and compliance solution for managing organizational data policies, security, and regulatory compliance.
• SNAKE Analytics Proprietary AI-based predictive analytics software for analysis and optimization of productive IT infrastructure, performing real-time analysis of high-dimensional operational data, predicting critical system states, and automatically identifying optimization potentials.

Quantifiable outcome

• Distr@l-Quality Seal SILBER achieved for LeiSER project (2025)
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and strategic.

• 360 ITCcoreStrategic or Co-development Partner · 1 January 2023Parent company group. Byon has been a subsidiary of the 360 ITC group since early 2023. The group embodies the 360-degree approach to holistic customer consulting and support, providing services as needed. As of 2026, byon is proud to be a member of 360 ITC celebrating 30 years of experience.
• MicrosoftcoreTechnology or IntegrationTechnology partnership for Microsoft solutions including Microsoft 365, Microsoft Intune, Microsoft Purview, Microsoft Teams integration, and SIP trunk connectivity for Teams.
• FortinetstrategicTechnology or IntegrationSecurity technology partner featured at DIGITAL X 2025 event, providing security solutions within byon's security fabric portfolio.
• OmnissastrategicTechnology or IntegrationTechnology partner featured at DIGITAL X 2025 event for end-user computing and security solutions.
• Treaves GmbHstrategicStrategic or Co-development PartnerDevelopment partner for the LeiSER project, providing expertise in model-predictive control approaches and data analytics for IT infrastructure monitoring.
• esp groupcoreStrategic or Co-development PartnerSister company within 360 ITC group. Collaborating on events (TechRiders Summit 2026, DIGITAL X 2025) and joint customer solutions, particularly in managed services and device security.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• 8x8: Cloud UCaaS and CCaaS provider with strong European mid-market presence. Comparable to Byon's cloud PBX and contact center solutions, often competing for the same Microsoft Teams-telephony-adjacent deals.
• NFON:
• RingCentral: Global cloud UCaaS/CCaaS provider offering cloud PBX, contact center, and Teams integrations. Directly comparable to Byon's cloud telephony, vACD, and Contact Center Hub offerings and a likely displacement competitor in German enterprise deals.

Broad incumbents

• Avaya: Long-standing UC and contact center vendor with significant installed base in German enterprises. Competes with Byon on cloud PBX, ACD/contact center, and large enterprise UC migrations.
• Vodafone Business Germany: Major German business carrier providing fixed-line connectivity, SD-WAN, UC, IoT, and managed security to mid-market and enterprise. Overlaps with Byon's connectivity, network services, and SIP/UC pillars and competes for similar German enterprise IT budgets.
• Deutsche Telekom / T-Systems: Germany's incumbent telecom and ICT provider offering connectivity (Dedicated Internet, MPLS), cloud, UC, and managed security services at national scale. Directly competes with Byon in connectivity, SIP trunks, and managed IT for German enterprises, but with vastly broader portfolio and own infrastructure.
• Zoom Communications: Global UC/contact-center vendor competing for cloud telephony and collaboration spend, including Zoom Phone (PSTN) and Zoom Contact Center. Overlaps with Byon's UC pillar and competes for the same Microsoft Teams-adjacent telephony budget.

Regional players

• 1&1 Versatel: German B2B carrier specializing in dedicated fiber, Ethernet, MPLS, and SIP/UC services for enterprise and mid-market customers. A direct German competitor to Byon's connectivity and UC offerings with similar geographic focus but larger owned-network footprint.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/byon-gmbh
• Instagraminstagram.com/byon.gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Byon