What Pafex - FedEx Express Services (India) Pvt. Ltd. does

Pafex - FedEx Express Services (India) Pvt. Ltd. (legally Prakash Air Freight India Pvt. Ltd.) is an Indian B2B logistics provider offering integrated express distribution and supply chain solutions to Indian businesses requiring document and parcel delivery, air cargo, road freight, full truckload, import, temperature-controlled, and D2C e-commerce shipping. The company operates through 13 named service lines (PAFEX Document Express, Document Time-Critical, AM Delivery, AirCargo Express, AirCargo TimeCritical, Road Express, Road TimeCritical, FTL, Import, Temperature Control, D2C, ATA, and Value) and claims coverage of 19,000+ Indian pin codes including ODA locations, supported by an office footprint spanning New Delhi (headquarters), Mumbai, Bangalore, Chennai, Hyderabad, Indore, and Faridabad.

The platform is built on an in-house ERP system that handles logistics operations, daily MIS reporting, and customer visibility, paired with a customer-facing booking and tracking portal at ship.pafex.in and an admin system at admin.pafex.in. International service is delivered through authorized representative relationships with FedEx Express, TNT Express, Aramex, and UPS, which allow Pafex to offer cross-border courier and freight services without operating its own international fleet. The technology stack includes PCI-DSS-compliant Razorpay payment integration and is built in collaboration with ITD Services; no public API or developer documentation is offered, although API integration is referenced for D2C merchants.

Revenue is generated transactionally through shipment fees across service tiers, with usage-based and quote-based pricing depending on weight, origin-destination pair, service level, and a separately applied fuel surcharge. Domestic shipping transit times range from 1-7 working days and international from 1-15 working days. Go-to-market is hybrid: field sales targeting enterprise B2B accounts paired with self-serve online account onboarding for mid-market and SMB customers, with an explicit push into D2C e-commerce shipping. No funding rounds, investor disclosures, or revenue figures are publicly available, and the company is privately held by founder-CEO Tajveer Singh and co-founder Pradeep Srivastava.

Name

Pafex - FedEx Express Services (India) Pvt. Ltd.

Legal name

Prakash Air Freight India Pvt. Ltd.

Website

https://pafex.in

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Pafex is an Indian B2B logistics provider offering 13 express, air cargo, road, FTL, temperature-controlled, and D2C shipping services across 19,000+ pin codes, serving enterprise and SMB shippers through direct sales and a self-serve portal under Prakash Air Freight India Pvt. Ltd.

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Couriers and Express Delivery Services (4921), Freight Transportation Arrangement (488510), Couriers and Express Delivery Services (492110)

SIC

Trucking & Courier Services (No Air) (4210), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Premium B2B Express & Scheduled Time-Window Delivery (TLAAABAE)

akta.pro secondary industries

Industrial & Manufacturing Parts Run / Line-Run Courier (TLAAAEAA), Print, Mail & Publishing Distribution Routes (TLAAAEAE)

Keywords

• Express courier services
• Air cargo logistics
• Supply chain solutions
• Road freight services
• B2B distribution services

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices8 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Express Courier Services: Door-to-door delivery services for documents and parcels with various service levels including standard, time-critical, and AM delivery options
2. Air Cargo Services: Express air cargo and time-critical air freight services for heavy shipments above 10kgs with regulatory clearances
3. Road Logistics: Road express and time-critical road freight services for pan-India B2B shipments
4. FTL (Full Truck Load): Dedicated truckload services for bulky shipments requiring entire vehicle contract
5. Specialized Services: Import services, temperature-controlled logistics, D2C/B2C e-commerce shipping with COD, and ATA airport-to-airport services

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

PAFEX operates as an integrated B2B logistics provider offering Express Distribution and Supply Chain Solutions across India. The company delivers door-to-door courier services, air cargo, road logistics, full truck load (FTL), temperature-controlled transport, and D2C e-commerce shipping across 19,000+ pin codes, complemented by logistics consultancy for cost optimization.

Product overview

PAFEX operates as an integrated B2B logistics platform offering a comprehensive suite of courier, cargo, and supply chain solutions across India. The portfolio consists of 13 core service products organized around document express delivery (Document Express, Document Time-Critical, AM Delivery), air cargo services (AirCargo Express, AirCargo TimeCritical), road freight (Road Express, Road TimeCritical), specialized offerings (FTL, Import, Temperature Control, D2C, ATA), and value-added services (PAFEX Value). Services span from economical document delivery to premium time-critical guaranteed shipments, supporting over 19,000 pin codes nationwide. The platform is complemented by logistics consultancy services for cost optimization and multivendor logistics decision support. Founded in 2013, the company is operated by Prakash Air Freight India Pvt. Ltd.

Differentiator

Problem solved

Functional benefit

Brands

• PAFEX DOCUMENT EXPRESS: Door to door definite delivery of shipments by air for documents, product samples, and low value parcels to more than 19000 pin codes in India.
• PAFEX DOCUMENT TIME-CRITICAL
• PAFEX AM DELIVERY
• PAFEX AIRCARGO EXPRESS
• PAFEX AIRCARGO TIMECRITICAL
• PAFEX ROAD EXPRESS
• PAFEX ROAD TIMECRITICAL
• PAFEX FTL
• PAFEX IMPORT
• PAFEX TEMPERATURE CONTROL
• PAFEX D2C
• PAFEX ATA
• PAFEX VALUE

Products and services

• PAFEX Document Express Door-to-door definite delivery of shipments by air (multimodal) for documents, product samples, and small low-value parcels (up to 50,000 value). Ships to more than 19,000 pin codes across India with economical pricing. Targeted at B2B businesses needing regular document and small parcel distribution.
• PAFEX Document Time-Critical Guaranteed door-to-door delivery of extremely critical shipments by air covering more than 19,000 pin codes. Premium guaranteed service ensuring faster delivery for time-critical business needs such as urgent legal or business documents.
• PAFEX AM Delivery Delivery of sensitive documents such as legal agreements, passports, and tender documents by or before 12 AM the next business day on select pin codes. Commits to delivering urgent critical requirements to ensure business needs are not hampered.
• PAFEX AirCargo Express Express Air Cargo services for B2B shipping in part loads for heavy shipments above 10 kg. Cost-effective logistics option for less time-sensitive bulk shipments, connected through commercial airlines.
• PAFEX AirCargo TimeCritical Guaranteed door-to-door day-definite delivery of B2B commercial shipments in part loads by air with required regulatory clearances and specialized handling. Premium service with assured fastest delivery connected by prime and cargo flights.
• PAFEX Road Express Road Express services across India for B2B commercial shipments in part loads. Day-definite deliveries with cost-effective logistics option for less time-sensitive bulk shipments.
• PAFEX Road TimeCritical Guaranteed door-to-door day-definite delivery of B2B commercial shipments in part loads by road with required regulatory clearances and specialized handling. Service with assured fastest delivery targeted at time-critical business needs.
• PAFEX FTL (Full Truck Load) Full Truck Load solutions where entire truck is contracted to a single customer from origin to destination. Arranged in the least possible time for bulky shipments or when a dedicated vehicle is needed for urgent and safe delivery.
• PAFEX Import Import service for urgent samples and business goods from various countries to India. Supports imports of goods and parcels under this special international service.
• PAFEX Temperature Control Temperature-controlled logistics solution ensuring safe and compliant transport in frozen, chilled, and ambient conditions. Supports temperature ranges including -20°C, 2-8°C, and 15-25°C for varying distribution times. Includes biological sample retrieval and delivery.
• PAFEX D2C Shipping solutions for D2C and B2C customers with competitive cost and services. Includes COD (Cash on Delivery) services for e-commerce movements, API integration, and easy remittances.
• PAFEX ATA (Airport to Airport) Airport to Airport service for critical requirements where customer needs to handover shipments at origin airport and collect from destination airport. Provides late cut-offs and early morning deliveries.
• Logistics Consultancy Services Consultancy services including cost control and software to help customers decide the best logistics company when having multivendor panels. Offers logistics cost reduction, aggregation, and process efficiency improvement services.

Quantifiable outcome

• Services to 19000+ pin codes across India including ODA locations
• +1 more outcomes

Named customers6 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Partnerships

Four partnerships are on record, tiered core and minor.

• FedEx ExpresscoreChannel Partner/ Reseller/ DistributorPafex operates as FedEx Express Services (India) Pvt. Ltd., providing FedEx-authorized international shipping services. Company has authorization letters for FedEx exports and operates under FedEx brand for express international courier services.
• TNT ExpresscoreChannel Partner/ Reseller/ DistributorAuthorized TNT representative for international shipments. Company has TNT authorization letters for exports and provides TNT SLI (Shipper's Letter of Instructions) documentation for international shipments.
• AramexminorChannel Partner/ Reseller/ DistributorAuthorized Aramex representative with authorization letters available for international shipments through Aramex network.
• UPSminorChannel Partner/ Reseller/ DistributorAuthorized UPS partner with UPS authority letters available for international freight forwarding services.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Delhivery: Asset-heavy Indian logistics platform serving B2B and D2C with PTL, express parcel, trucking, and warehousing. Competes with Pafex on enterprise B2B freight and the D2C/API vertical.
• DTDC Courier & Cargo: Indian express courier network with strong domestic B2B and franchise-led reach. Direct competition in document express, road-express, and pan-India pin-code coverage.
• Blue Dart Express: India's largest B2B express courier, owned by DHL Group. Directly comparable on premium B2B express, time-definite, and air-cargo services across India — Pafex's core market.
• Allcargo Gati (Gati-KWE): Indian express distribution and supply-chain company under Allcargo, covering air and road surface cargo across India. Direct overlap with Pafex Road Express, FTL, and surface B2B services.
• Ecom Express: Indian logistics specialist serving e-commerce with COD, API integration, and pan-India delivery. Competes head-on with Pafex's D2C service and SMB B2B segment.

Broad incumbents

• TNT Express (FedEx-owned legacy brand): TNT was acquired by FedEx; Pafex holds TNT authorization for international Indian shipments. Reflects the strategic legacy network Pafex still leverages for cross-border B2B.
• DHL Express India: Global express leader with India presence, parent of Blue Dart. Sets the benchmark for cross-border B2B express that Pafex accesses indirectly through partner authorizations.
• FedEx (India direct operations): FedEx operates its own international express network in India. Pafex is a FedEx authorized partner, so FedEx's India-direct ambitions and channel-pricing decisions directly shape Pafex's economics.
• Aramex (India operations): Global courier with India presence — Pafex is an authorized Aramex representative. Comparable on international B2B shipments out of India and acts as both partner and competitive benchmark.

Emerging players

• Xpressbees: D2C-focused Indian logistics and parcel-delivery platform. Comparable to Pafex on D2C vertical, COD, and API-led integrations serving emerging e-commerce brands.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/pafex

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pafex - FedEx Express Services (India) Pvt. Ltd.