What Ecom Express does

Ecom Express is a B2C e-commerce logistics provider headquartered in New Delhi, India, founded in 2012. The company operates a vertically integrated logistics platform spanning first-mile pickup, transportation, warehousing, and last-mile delivery across India, with cross-border shipping capability to 220+ countries. Its product portfolio includes Express Parcel (D2C-focused), Part Truckload, Full Truckload, Warehousing, Cross Border, Intercity Courier, Local Deliveries, and the Delhivery Direct hyperlocal delivery service. Core technology is an AI-powered Transport Management Software (TMS) that processes structured logistics data for optimized routing, capacity management, and congestion rerouting, paired with real-time tracking systems for shipment visibility.

The company serves three primary customer segments: D2C brands and small businesses (express parcel delivery, last-mile service), enterprise e-commerce and quick commerce platforms (high-volume fulfillment and dark store operations), and B2B shippers (part truckload, full truckload, and integrated warehousing). Revenue is generated primarily through transaction-fee (per-parcel/per-shipment) pricing across the parcel, PTL, FTL, and cross-border streams, supplemented by managed-services revenue from the warehousing line. Go-to-market combines sales-led direct outreach to D2C brands and SMBs with enterprise field sales to large e-commerce and quick commerce platforms.

In April 2025, Delhivery acquired a controlling stake in Ecom Express for approximately $170 million (Rs 1,407 crore), creating India's largest express delivery network with an estimated 20-25% combined market share in the express parcel segment. The acquisition was completed in December 2025, making Ecom Express a wholly-owned subsidiary operating under the retained brand 'Delhivery X Ecom Express.' The company had been preparing for a Rs 2,600 crore IPO prior to the acquisition and has since undergone workforce restructuring alongside broader 2025 industry consolidation, with headcount at approximately 9,500.

Name

Ecom Express

Legal name

Ecom Express Limited

Website

https://ecomexpress.in

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Ecom Express is an India-based B2C e-commerce logistics provider offering express parcel, part truckload, full truckload, warehousing, and cross-border delivery, serving D2C brands, small businesses, and quick commerce players. Now a wholly-owned Delhivery subsidiary operating as 'Delhivery X Ecom Express.'

Ownership category

akta.pro rank

Product category

Logistics Services

NAICS

Couriers and Express Delivery Services (492110), General Freight Trucking (4841), Warehousing and Storage (493)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

International Express (Time-Definite Cross-Border) (TLAAABAB)

akta.pro secondary industry

Shipping Management, Labeling & Carrier Integration (Multi-Carrier) (TLAEACAE)

Keywords

• Express parcel delivery
• Logistics services
• Supply chain management
• Warehousing services
• Freight transportation

Headquarters

HQ city

Haryana

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

1. Express Parcel Delivery: Express parcel delivery service for D2C brands and small businesses, providing most preferred logistics for direct-to-consumer shipping across India
2. Part Truckload (PTL): B2B shipping network for part truckload shipments across India
3. Warehousing: Pan-India network of warehousing integrated with transportation, designed for speed and cost saving
4. Full Truckload: End-to-end trucking solutions to move large volumes efficiently across India
5. Cross Border: International shipping to 220+ countries and territories – express and LCL
6. Intercity Courier: Free doorstep pickup and nationwide parcel delivery for consumers or businesses
7. Local Deliveries: Quick, reliable local delivery for business, forgotten items, or anything else, with real-time tracking

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Ecom Express is an end-to-end logistics and supply chain company that provides pickup, processing, network operation, and last-mile delivery services across India. It offers express parcel delivery, part truckload, full truckload, warehousing, cross-border shipping, intercity courier, and local delivery services, primarily serving D2C brands, small businesses, e-commerce platforms, and quick commerce players. The company is now integrated with Delhivery as a wholly-owned subsidiary.

Product overview

Ecom Express (now united with Delhivery) offers a full suite of integrated logistics services across India. The product portfolio includes Express Parcel (D2C and small business delivery), Part Truckload (B2B freight), Full Truckload, Warehousing, Cross Border (220+ countries), Software Solutions (AI-powered TMS), Delhivery Direct (hyperlocal/on-demand), Intercity Courier, and Local Deliveries. These services work together as an integrated logistics platform—from first-mile pickup through warehousing, transportation, and last-mile delivery—with AI-powered optimization software connecting the network.

Differentiator

Problem solved

Functional benefit

Products and services

• Express Parcel Express parcel delivery service positioned as the most preferred logistics provider for D2C brands and small businesses, offering nationwide coverage across India.
• Part Truckload (PTL) India's fastest growing network for B2B shipping, handling part truckload freight to every corner of India.
• Warehousing Pan-India network of warehousing integrated with transportation, designed for speed and cost saving.
• Full Truckload End-to-end trucking solutions to move large volumes efficiently across India.
• Cross Border Seamless international shipping to 220+ countries and territories via express and LCL (Less than Container Load) services.
• Software Solutions (TMS) AI-powered Transport Management Software (TMS) providing optimised decisions on logistics operations.
• Intercity Courier Free doorstep pickup and nationwide parcel delivery for consumers or businesses.
• Local Deliveries Quick, reliable local delivery for businesses, forgotten items, or other needs with real-time tracking.

Named customers3 records

Segments3 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature2 records

Partnerships

One partnership is on record.

• DelhiverycoreStrategic or Co-development Partner · 1 April 2025Delhivery acquired Ecom Express for approximately $170 million (₹1,407 crore) in April 2025, creating India's largest express delivery network. The acquisition strengthened Delhivery's last-mile capabilities and expanded geographic reach in India's e-commerce logistics sector. Ecom Express became a wholly-owned subsidiary of Delhivery as of December 10, 2025.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Delhivery: India's largest fully-integrated logistics company and now Ecom Express's parent company. Directly comparable across express parcel, PTL/FTL, warehousing, and cross-border services with overlapping customer bases in e-commerce and D2C segments.
• Shadowfax: Indian last-mile delivery and logistics startup serving e-commerce, D2C, and quick commerce clients. Directly competes with Ecom Express in last-mile and hyperlocal delivery segments, particularly for tier 1 and tier 2 city coverage.
• Xpressbees: Major Indian e-commerce logistics provider offering express parcel delivery, fulfillment, and cross-border services. Competes directly with Ecom Express for D2C, SME, and enterprise e-commerce customers across India.
• BlueDart Express: India's leading express logistics company and a DHL Group subsidiary, offering domestic and international parcel, freight, and supply chain solutions. Direct competitor in express parcel and B2B freight services across India.
• DTDC Courier & Cargo: One of India's largest courier and logistics networks with domestic and international parcel delivery. Comparable in intercity courier, express parcel, and B2B services targeting SMEs and e-commerce sellers.
• Ekart Logistics: Flipkart's captive logistics arm providing end-to-end supply chain solutions including express parcel, fulfillment, and freight. Competes for e-commerce volumes in India, particularly Flipkart-related shipments.

Broad incumbents

• DHL Express India: Indian operations of global logistics giant DHL, providing international express, freight, and supply chain solutions. Direct overlap with Ecom Express's cross-border express and LCL services for global shipping.
• FedEx India: Indian arm of global express carrier FedEx, offering international and domestic express parcel services. Overlaps with Ecom Express's cross-border offering to 220+ countries and competes for enterprise international shipping customers.
• Amazon Shipping: Amazon's logistics arm extending delivery services to third-party e-commerce sellers in India. Competes with Ecom Express for D2C and SME shipping volumes, leveraging Amazon's scale and infrastructure.

Emerging players

• Shiprocket: Indian shipping aggregator platform connecting SMB and D2C sellers with multiple courier partners for domestic and international deliveries. Competes with Ecom Express in the D2C and small business shipping segment through an aggregated model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/EcomExpress_Ofc
• Facebookfacebook.com/EcomExpressLimited
• LinkedInlinkedin.com/company/ecom-express-pvt-ltd-

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds8 records

Investors5 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ecom Express