What Creative Choice Group does

Creative Choice Group (CCG) is a privately held US-based real estate investment and development company founded in 1984 by Dilip Barot and headquartered in Palm Beach Gardens, Florida. The company develops multifaceted commercial and residential properties including townships, office buildings, clubs, hotels, high-end condominiums, workforce housing, corporate headquarters, landmark properties, multi-use urban complexes, suburban IT and business parks, and lifestyle properties. Over four decades, CCG has acquired or developed more than 40 properties totaling over 20 million square feet and approximately 7,000 residential units, with a geographic footprint spanning the USA, China, India, and the Caribbean.

CCG operates a diversified holding structure with two core operating subsidiaries. Etech Global Services is a customer engagement and contact center business providing inbound and outbound voice, live chat, and software development services, employing 2,700-3,000 team members across the US, Jamaica, and India, and holding Tier One preferred provider status with Fortune 50 companies. InfoCity is a 150-acre mixed-use technology development in Gandhinagar, Gujarat, India, providing infrastructure to IT, BPO, KPO, and ITeS companies and supporting approximately 25,000 on-site jobs. The company also operates the Amrit Ocean Resort & Residence wellness hospitality brand on Singer Island, Florida.

CCG's business model combines project-based real estate development (one-time property sales and development fees), recurring technology services revenue from Etech's managed service contracts, and long-term hospitality operations. Go-to-market is sales-led and relationship-driven, targeting enterprise corporate clients for commercial developments, high-net-worth individuals for residential units, and Fortune 500 enterprises for contact center outsourcing. The company employs approximately 3,500 people across all divisions. The company has not disclosed funding rounds, is not listed on any exchange, and remains founder-controlled with no disclosed institutional investors or parent entity.

Name

Creative Choice Group

Legal name

Creative Choice Group

Website

https://creativechoicegroup.com

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

Creative Choice Group is a privately held US-based real estate investment and development firm founded in 1984, developing residential, commercial, IT park, and hospitality properties across the USA, China, India, and the Caribbean, with subsidiaries in contact center services (Etech) and a 150-acre Indian IT park (InfoCity).

Ownership category

akta.pro rank

Headquarters

HQ city

Palm Beach Gardens

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Real Estate Investment and Development: Develops multifaceted commercial and residential properties including townships, office buildings, clubs, hotels, high-end condominiums, workforce housing, corporate headquarters, landmark properties, multi-use urban complexes, suburban IT and business parks, and lifestyle properties. Revenue from property sales, development fees, and asset management.
2. Technology Services (Etech): Etech provides sales, customer service, chat, software development services, and contact center solutions. Tier One preferred provider to Fortune 50 companies. Revenue from service contracts with enterprise clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Creative Choice Group is a US-based private real estate investment and development company founded in 1984 that develops multifaceted commercial and residential properties including townships, office buildings, hotels, high-end condominiums, workforce housing, corporate headquarters, mixed-use complexes, and IT/business parks. The company also operates a technology subsidiary, Etech Global Services, providing intelligent sales, customer service, contact center, voice, and live chat solutions to enterprise clients.

Product overview

Creative Choice Group operates a diversified portfolio of real estate investment, development, and management services organized across four main business segments: Residential real estate development (approximately 7,000 units across Florida and Georgia), Hospitality (Amrit Ocean Resort & Residence wellness resort on Singer Island, Florida), Technology/Etech (Etech Global Services providing customer engagement and contact center solutions), and International development (InfoCity IT park in Gandhinagar, India employing approximately 25,000 people). The company was founded in 1984 and has developed over 20 million square feet of residential and commercial space across 40+ properties.

Differentiator

Problem solved

Functional benefit

Brands

• Etech: Etech Global Services - leading provider of intelligent sales, service and technology solutions specializing in inbound and outbound voice and live chat. Founded by CCG.
• Infocity
• Amrit Ocean Resort & Residence

Products and services

• Amrit Ocean Resort & Residence

Quantifiable outcome

• 40+ properties acquired and developed
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Governments (Local and International)coreStrategic or Co-development PartnerCreative Choice Group has partnered with governments in planning and implementing land and real estate development, including infrastructure in projects such as the Douglass Square Development in Downtown Key West. These partnerships focus on community investment and socio-economic upliftment.

Scale indicators7 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Lennar Corporation: One of the largest US homebuilders with deep Florida and Sun Belt exposure across residential, active-adult and mixed-use developments. Comparable to CCG in single-family and condominium development scale and Florida-centric operations.
• Related Group: Miami-based, family-controlled developer of luxury Florida high-rise condominiums, workforce housing and mixed-use properties. Closely comparable to CCG in Florida luxury and workforce residential, founder-led ownership and mixed-use orientation.
• CIM Group: Urban real estate and infrastructure investor/developer focused on mixed-use and lifestyle projects in US markets. Comparable to CCG in mixed-use development approach and project-by-project deployment of capital.
• Six Senses Hotels Resorts Spas: Operator and developer of wellness-led luxury resorts and branded residences globally. Most directly comparable peer for CCG's Amrit Ocean Resort & Residence segment given shared emphasis on wellness lifestyle and high-end residences.
• Trammell Crow Company: Major commercial and mixed-use real estate developer with deep office, industrial and lifestyle project work. Closely comparable to CCG's commercial, IT park, and mixed-use development portfolio and build-to-suit model.
• Toll Brothers: National luxury homebuilder with high-end condominium and master-planned community expertise. Comparable to CCG's high-end condo segment and brand-led residential positioning.
• TTEC Holdings: Global customer engagement, BPO and digital CX provider serving enterprise clients including Fortune 500. Direct comparable to Etech Global Services given shared inbound/outbound voice, live chat and CX focus.

Broad incumbents

• PulteGroup: One of the largest US homebuilders spanning entry-level, move-up, active-adult and worked-related housing. Comparable to CCG's residential breadth and scale, although CCG is more concentrated in Florida and internationally.
• D.R. Horton: Largest US homebuilder by volume across entry-level through luxury segments. Comparable to CCG on developer scale and homebuilder unit economics, though CCG is more developer-led and geographically narrower.
• Concentrix Corporation: Large global customer experience and BPO operator with significant Fortune 100 relationships. Comparable to Etech in Tier One customer base and scale, though substantially larger and more diversified geographically.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/CCGroupFL

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Creative Choice Group