CityWest

Name

CityWest

Legal name

CityWest Cable and Telephone Corp.

Website

https://citywest.ca

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

CityWest Cable and Telephone Corp. is a privately held Canadian regional telecommunications provider delivering fibre internet, TV, and phone services to residential and business customers across northern and coastal British Columbia and Yukon.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired and Wireless Telecommunications (except Satellite) (5171)

SIC

Telephone Communications (No Radiotelephone) (4813), Cable & Other Pay Television Services (4841)

akta.pro primary industry

Fiber-to-the-Premises/Building (FTTP/FTTB) Operators (HDAIACAC)

akta.pro secondary industries

Rural Broadband & Cooperative Fiber Operators (HDAIACAG), Rural & Universal Service Fixed Broadband Providers (HDAIABAJ), Network Backbone & Core IP Transport (Long-Haul/Metro IP) (HDAIAFAG), Neutral-Host Fiber & Shared Access Network Operators (HDAIACAJ)

Keywords

• Fibre internet services
• Cable television packages
• Business telecommunications
• Rural broadband connectivity
• Hosted phone systems

Headquarters

HQ city

Prince Rupert

HQ country

Canada

HQ region

North America

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Internet Services: Recurring monthly subscription revenue from residential and business internet services including fibre, copper, wireless, and rural internet plans.
2. Television Services: Revenue from TV packages including Stream TV, Digital TV, Optical TV, Cloud DVR, and TV Everywhere services, often bundled with internet.
3. Phone Services: Revenue from residential and business phone services including local, long distance, calling features, and hosted PBX solutions.
4. Equipment Rentals: Revenue from set-top box rentals for TV services, with discounted rentals available for customers on two-year commitments.
5. Bundle Packages: Discounted bundle packages combining internet, TV, and phone services for both residential and business customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

CityWest delivers subscription-based residential and business telecommunications services across northern and coastal British Columbia and Yukon, including high-speed fibre, copper and wireless internet, digital and streaming television with cloud DVR, and residential and business phone services. Its portfolio includes premium symmetrical Quantum Internet tiers, Enterprise Solutions, Dedicated Internet, Hosted PBX, Multi-Dwelling and Restaurant solutions, and the Connected Coast subsea fibre backbone project extending high-speed connectivity to 159 coastal BC communities.

Product overview

CityWest is a telecommunications cooperative providing internet, television, and phone services across northern and coastal British Columbia, plus Yukon. The company operates a unified service portfolio combining three core product lines: high-speed internet connectivity (via fibre, copper, wireless, and rural technologies), digital television (through Stream TV streaming platform, traditional digital/optical TV packages, and cloud-based features like Cloud DVR and TV Everywhere), and voice services (landline phone with various calling features and Hosted PBX for businesses). Premium offerings include Quantum Internet (symmetrical gigabit-speed plans) and the Connected Coast infrastructure project expanding subsea fibre to 159 coastal communities. Add-on services include HomeNet network management with ProtectIQ security, Mesh WiFi, and bundled package discounts. The company serves residential customers, businesses, and specific vertical markets including multi-dwelling units and restaurants.

Differentiator

Problem solved

Functional benefit

Brands

• Connected Coast: A subsea fibre-optic cable project extending from Prince Rupert south to Vancouver and around Vancouver Island, connecting coastal communities to high-speed internet.
• SmartHub
• Quantum Internet
• CityWest Fibre

Products and services

• Fibre Internet

Quantifiable outcome

• Internet connectivity for 13,000+ rural BC households through government-funded projects
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Capital Regional District (CRD)minorStrategic or Co-development Partner · 25 June 2026Partnership to bring high-speed internet to Galiano and Saturna islands as part of the Connected Coast last-mile services expansion announced June 25, 2026.
• Strathcona Regional District (SRD)coreStrategic or Co-development Partner · 1 January 2023CityWest and SRD form the Connected Coast Partnership to jointly manage the $45.4 million Connected Coast project. The partnership connects subsea fibre infrastructure from Northern BC around Vancouver Island to Vancouver. SRD receives $32.5 million while CityWest receives $12.9 million for construction.
• Government of Canada (Connect to Innovate Program)coreOthers · 1 January 2019Federal government funding program providing infrastructure investment for rural high-speed internet expansion. Part of the Connected Coast project funding.
• Indigenous Services CanadaminorOthersFederal department providing funding support for the Connected Coast project infrastructure serving Indigenous communities.
• Province of BC / Connecting British Columbia ProgramcoreOthersProvincial government program administered by Northern Development Initiative Trust providing funding for broadband expansion in BC communities through the Connected Coast project.
• CRTC Broadband FundcoreOthersFederal regulatory fund that committed over $730 million to improve high-speed Internet and cellphone services across Canadian communities. Allocated over $14 million to CityWest in January 2025 for 250 km of fibre infrastructure in BC and Yukon.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Eastlink: Eastlink is a privately held Canadian regional cable/telecom operator providing internet, TV, phone, and mobile services, primarily in Atlantic Canada but with western expansion. Its business model of competing against national incumbents as a regional cable/ fibre operator closely mirrors CityWest's structure and product portfolio.
• Vianet: Vianet is a Northern Ontario rural fibre and wireless internet provider serving small and remote communities, with a similar model of deploying fibre-to-the-home in underserved geographies. Vianet's product mix (internet, TV, phone) and rural-focused business model are highly comparable to CityWest's rural/coastal BC positioning.
• Cogeco Communications: Cogeco is a Canadian cable operator delivering internet, TV, and phone services to residential and business customers, primarily in Quebec and Ontario, with US operations via Cogeco Connexion. Its model of regional cable/fibre serving mid-density markets and competing against Bell/Rogers parallels CityWest's positioning in BC.
• Novus Entertainment: Novus is a Vancouver-based independent fibre ISP offering gigabit internet, TV, and phone services in Metro Vancouver and select BC markets. It is a direct same-province fibre competitor to CityWest in overlapping business customer segments and represents the type of local fibre challenger CityWest faces in BC's urban-adjacent markets.
• Execulink Telecom: Execulink Telecom is an Ontario-based independent telecom cooperative offering fibre internet, TV, phone, and business solutions to rural and small-town communities. Its cooperative structure and rural fibre focus closely mirror CityWest's organization and Connected Coast deployment model.

Broad incumbents

• Bell Canada: Bell Canada is a national incumbent offering internet, TV, phone, and mobile services across Canada including BC. While less concentrated in CityWest's specific rural/coastal markets, Bell's PureFibre program and government-funded rural expansion efforts overlap directly with CityWest's growth strategy and target customers.
• Rogers Communications: Rogers (post-Shaw acquisition) is a major Canadian cable/telecom operator with significant Western Canada cable and wireline presence. Rogers competes on internet, TV, and phone bundles similar to CityWest, with the cable/ fibre heritage aligning most directly with CityWest's product stack.
• Shaw Communications: Shaw was Western Canada's largest independent cable operator offering internet, TV, phone, and (via Freedom Mobile) wireless services, and is now part of Rogers but historically competed directly with CityWest in BC. Its pre-acquisition scale and product mix (cable + fibre + wireless) represent the kind of integrated bundle incumbent that CityWest must compete against.
• TELUS Communications: TELUS is British Columbia's dominant incumbent telecom, offering wireline internet, TV, phone, mobile, and business solutions across the same province where CityWest operates. It is the most direct competitive threat on fibre broadband in Prince Rupert, Terrace, and other CityWest service areas, but operates nationally with mobile and broader enterprise portfolios that CityWest cannot match.

Regional players

• SaskTel: SaskTel is Saskatchewan’s provincial crown corporation offering internet, TV, phone, and mobile services across a rural-heavy geography. While geographically distinct, SaskTel's model of delivering fibre to underserved rural communities under government mandate is structurally similar to CityWest's rural FTTH expansion under the federal 100%-by-2030 mandate.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCJ2epHwnlzYVk060WMkDs6w
• Facebookfacebook.com/CityWest.BC
• LinkedInlinkedin.com/company/citywest
• Instagraminstagram.com/citywest.bc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CityWest