Novus Entertainment
Novus Entertainment Inc. is a private Canadian telecommunications company founded in 1996, operating a fibre optic network that delivers internet, television (Beam TV), and phone services to residential customers in exclusive Metro Vancouver high-rise buildings, with secondary business services.
- Company typePrivate
- Founded1996
- HeadquartersVancouver, Canada
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Novus Entertainment does
Novus Entertainment Inc. is a private Canadian telecommunications provider founded in 1996 and headquartered at 300-112 E 3rd Avenue in Vancouver, British Columbia. The company operates a fibre optic network across the Metro Vancouver region, delivering Internet, digital television (Beam TV), and Phone services to residential customers located in exclusive multi-dwelling unit (MDU) high-rise buildings, with a secondary offering to commercial customers in the same footprint. Its service territory encompasses downtown Vancouver and surrounding municipalities including Burnaby, Richmond, Surrey, Coquitlam, New Westminster, Port Moody, and North Vancouver, accessed via exclusive access agreements with MDU building owners under the framework of the Canadian Radio-television and Telecommunications Commission's Telecom Decision CRTC 2003-45.
The technology stack centres on a proprietary fibre optic backbone feeding an IPTV-based Beam TV platform paired with customer-premises equipment, plus a cloud-based remote DVR (rDVR) that lets subscribers schedule and manage recordings from a web browser. Supporting products include Beam TV+, a mobile and TV-everywhere extension with authenticated apps for Global, CTV, TSN, Crave, Sportsnet, A&E, Hollywood Suite, and Stingray Music; MyNovus, an online self-service portal for billing, data usage, channel additions, and pay-per-view; Calix 844 customer-premises routers for in-home networking; and patch-panel systems that allow residents to direct connectivity within their suites. Voice service includes a Basic Phone plan with call forwarding, optional long-distance plans, an Away Number feature, and EnterPhone Plus for building entry access, plus TTY/teletypewriter support.
Novus runs a direct-to-consumer go-to-market, acquiring customers through its website, a 7am-11pm daily call centre (604-642-6688), two physical storefront locations in Vancouver, and a Refer A Friend referral programme, with a bilingual English/Chinese interface at novusnow.ca/sales_zh targeting Metro Vancouver's Chinese-speaking demographic. Customer relationships are gated by access agreements with MDU building owners under CRTC Telecom Decision 2003-45. Revenue is primarily subscription-based across Internet, TV, and Phone tiers, supplemented by recurring equipment rental on digital terminals and PVRs, usage-based add-on data blocks (e.g., 250 GB for $5), and Aeroplan Miles partnership incentives. Pricing is not publicly disclosed and is set by building availability and selected service bundles.
Novus Entertainment firmographics
Firmographics- Name
- Novus Entertainment
- Legal name
- Novus Entertainment Inc.
- Website
- https://novusnow.ca
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Novus Entertainment Inc. is a private Canadian telecommunications company founded in 1996, operating a fibre optic network that delivers internet, television (Beam TV), and phone services to residential customers in exclusive Metro Vancouver high-rise buildings, with secondary business services.
- Ownership category
- akta.pro rank
Novus Entertainment industry classification
Industry- Product category
- Telecommunications Services
- NAICS
- Wired Telecommunications Carriers (517111), Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (516210)
- SIC
- Cable & Other Pay Television Services (4841), Telephone Communications (No Radiotelephone) (4813)
- akta.pro primary industry
- Municipal & Community Broadband Networks (HDAIACAE)
- akta.pro secondary industries
- Cable MSOs (Hybrid Fiber-Coax) (MPABAGAA), General Entertainment Cable Networks (MPABAFAA)
Keywords
Where Novus Entertainment is headquartered
LocationHeadquarters
- HQ city
- Vancouver
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Novus Entertainment business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Infrastructure, Operations, Technology or R&D, Personnel, Marketing or Sales
Revenue model
- Internet Service Subscription: Monthly recurring subscription fees for internet service at various speed tiers, with data usage tracking and optional data add-ons
- Television Service Subscription: Monthly subscription for TV packages including basic channels, add-on channel packages, and pay-per-view purchases. Includes equipment rental for digital terminals and PVRs
- Phone Service Subscription: Monthly subscription for phone service with Basic Phone plan including call forwarding feature, plus optional long-distance calling plans
- Data Usage Add-ons: Additional data bandwidth available for purchase (250 GB for $5) for customers exceeding their included data allowance. Also offers free 50 GB bonus for Novus Updates newsletter subscribers
- Equipment Rental: Rental fees for digital terminals, PVRs, and other customer premise equipment
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Customized service bundles based on building and customer needs |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
Novus Entertainment product offering
Product offeringCore offering
Novus Entertainment operates a state-of-the-art fibre optic network across Metro Vancouver, delivering high-speed Internet, digital television (Beam TV), and digital Phone services bundled primarily to residents of exclusive high-rise multi-dwelling unit (MDU) buildings. The company also offers a parallel set of business telecommunications services to commercial customers in its service footprint.
Product overview
Novus Entertainment is a Metro Vancouver telecommunications provider operating a state-of-the-art fibre optic network since 1996. The company offers a unified triple-play service portfolio comprising Internet (high-speed fibre connectivity), Beam TV (digital television with Beam TV+ mobile app and rDVR remote recording), and Phone (digital phone with accessibility features). Customers manage services through the MyNovus online account portal, while infrastructure includes patch panel systems for in-suite networking and Calix routers for home connectivity. Services are delivered primarily to exclusive high-rise buildings in downtown Vancouver and surrounding Metro Vancouver municipalities, with dedicated business services available for commercial customers.
Differentiator
Problem solved
Functional benefit
Products and services
- Internet High-speed fibre optic Internet service for residential subscribers in downtown Vancouver and Metro Vancouver (Burnaby, Richmond, Surrey, Coquitlam, New Westminster, Port Moody, North Vancouver). Sold as a monthly subscription with speed tiers and optional data usage add-ons.
- Beam TV Digital television service delivered over the Novus fibre optic network to residential customers in Metro Vancouver, providing digital TV channels with add-on channel packages and equipment rental for digital terminals and PVRs.
- Video on Demand Pay-per-view movie and content service available to TV subscribers, with bonus credit offers tied to eBilling or newsletter sign-ups.
- Phone Digital phone service with Basic Phone plan including call forwarding, TTY/Teletypewriter support, optional long-distance calling plans, and EnterPhone Plus for building entry access in dialed buildings.
- Business Services Dedicated telecommunications services for business customers at commercial locations within Novus service areas, providing Internet, TV, and phone solutions for commercial properties via a separate business website (novusnow.biz).
Companies that use Novus Entertainment
Customer profileSegments2 records
Ideal customer profiles2 records
Novus Entertainment technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Novus Entertainment partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Building Owners / MDU Property ManagerscoreNovus Entertainment operates under access agreements with owners of multi-dwelling unit buildings for the installation of telecommunications facilities, pursuant to Telecom Decision CRTC 2003-45. These agreements allow Novus to provide services exclusively to residents in participating buildings.
Scale indicators4 records
Recent moves5 records
Expansion highlights5 records
Novus Entertainment competitors and assessment
Company assessmentRegional players
- Ziply Fiber: US regional fibre operator focused on building FTTH networks in underserved and mid-density markets in the Pacific Northwest. Operates a similar strategy of fibre-only MDU and residential expansion against larger national incumbents.
- Astound Broadband: US regional cable operator (formerly Atlantic Broadband and Wave) delivering internet, TV, and phone via fibre and coax infrastructure in specific metro markets. Comparable regional footprint and triple-play product set.
Direct peers
- TELUS: Major Canadian telecommunications incumbent with an extensive PureFibre network in Metro Vancouver, directly competing with Novus for MDU access agreements and residential fibre subscribers in the same footprint.
- Distributel Communications: Canadian independent ISP and IPTV provider delivering internet, TV, and home phone services to residential customers, including MDU buildings. Operates a similar triple-play model on third-party fibre access.
- Rogers Communications: National Canadian cable and wireless operator (now including Shaw's cable assets in Metro Vancouver). Competes head-to-head with Novus on internet, TV, and phone bundles to MDU residents in the same service geography.
- TekSavvy Solutions: Canadian independent ISP offering internet, TV, and phone services via wholesale access to incumbent fibre and cable networks. Comparable business model of competing against incumbents with a regional, value-oriented positioning.
- VMedia: Canadian internet and IPTV provider offering fibre and cable internet plus proprietary TV packages including cloud DVR. Competes in the same niche as Novus: independent alternative to national telco/cable bundles for residential customers.
Broad incumbents
- Bell Canada: Canada's largest incumbent telecom offering internet, TV, and phone bundles nationally. While broader than Novus, Bell is a direct competitor in MDU fibre across major Canadian metros including Vancouver-adjacent markets.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Novus Entertainment social profiles
Digital presenceNovus Entertainment financial estimates
Financial estimateRevenue estimate
Valuation estimate
Novus Entertainment leadership team
Management profileNumber of profiles
Novus Entertainment funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Novus Entertainment M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Novus Entertainment
What does Novus Entertainment do?
Novus Entertainment operates a state-of-the-art fibre optic network across Metro Vancouver, delivering high-speed Internet, digital television (Beam TV), and digital Phone services bundled primarily to residents of exclusive high-rise multi-dwelling unit (MDU) buildings. The company also offers a parallel set of business telecommunications services to commercial customers in its service footprint.
Is Novus Entertainment a public or private company?
Novus Entertainment is a private company. It is classified as unknown and is currently operating.
When was Novus Entertainment founded?
Novus Entertainment was founded in 1996. It employs 101 to 250 people.
Where is Novus Entertainment based?
Novus Entertainment is headquartered in Vancouver, Canada, in the North America region.
How does Novus Entertainment make money?
Five revenue lines are on record. Internet Service Subscription is the primary driver. The others are television Service Subscription, phone Service Subscription, data Usage Add-ons and equipment Rental.
Who are Novus Entertainment's main competitors?
Regional players on record are Ziply Fiber and Astound Broadband. Direct peers are TELUS, Distributel Communications, Rogers Communications, TekSavvy Solutions and VMedia. Bell Canada is listed as a broad incumbent.
Does Novus Entertainment have an API?
No public API is recorded for Novus Entertainment.
What industry is Novus Entertainment in?
Novus Entertainment's product category is Telecommunications Services. Its primary akta.pro industry code is HDAIACAE, Municipal & Community Broadband Networks, with a secondary code of MPABAGAA, Cable MSOs (Hybrid Fiber-Coax). Its NAICS code is 517111 and its SIC code is 4841.