CrescentCare

What CrescentCare does

CrescentCare (legally NO/AIDS Task Force, d.b.a. CrescentCare) is a Federally Qualified Health Center (FQHC) and 501(c)(3) non-profit founded in 1983 in New Orleans, Louisiana. Originally established as a single volunteer-staffed phone line responding to the HIV/AIDS epidemic, the organization converted to FQHC status in 2013 and rebranded as CrescentCare. It operates seven locations across Greater New Orleans, Baton Rouge, and Houma, employs 275+ staff, and serves 14,322 patients generating 64,609 total visits annually. Primary clinical locations are the St. Roch flagship at 1631 Elysian Fields Ave. and the MidCity facility at 2515 Canal St. (33,000 sq. ft., 40% capacity increase).

CrescentCare delivers comprehensive whole-person healthcare spanning primary medical care, pediatrics, dental, mental health, sexual health, nutrition, women's health, and addiction recovery. The technology stack is built on eClinicalWorks EHR with the healow patient portal for self-service scheduling and records access, complemented by the CDC-developed Every Dose Every Day (E2D2) mobile app for HIV medication adherence. Specialized programs include the LSU-CrescentCare Sexual Health Center (same-day STI testing via partnership with LSU Health), the New Orleans Musicians' Clinic, the RecoveryWorks addiction program, the New Orleans Syringe Access Program (NOSAP) for harm reduction, Food for Friends (pantry and home-delivered meals), HOPWA-funded short-term rent/mortgage/utility assistance, and on-site legal services. Governance requires 51% of board members to be active patients.

Revenue flows from six streams: (1) FQHC federal reimbursement under 42 U.S.C. 254b (Health Center Program), (2) Ryan White Program funding for HIV-positive patients, (3) HOPWA housing assistance, (4) Medicaid/Medicare/federal marketplace insurance reimbursement, (5) patient sliding-fee payments with discounts at or below 200% of Federal Poverty Guidelines (extending to 500% FPL under Ryan White), and (6) tax-deductible donations and corporate sponsorships. Primary customer segments are people living with HIV, the LGBTQ+ community, and the general Greater New Orleans population; secondary segments include youth/adolescents, people experiencing housing instability, and New Orleans musicians. The organization is recognized as an LGBTQ+ Healthcare Equality Leader (Human Rights Campaign, 2026), holds a Charity Navigator 4-star rating, and received the $20 million Gulf Futures Challenge Award from the National Academies in April 2026.

Name

CrescentCare

Legal name

NO/AIDS Task Force

Website

https://crescentcare.org

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

251–500 employees

Short description

CrescentCare is a New Orleans-based Federally Qualified Health Center providing comprehensive whole-person healthcare—primary care, dental, mental health, HIV care, sexual health, and supportive services—to 14,322 patients across seven locations in Greater New Orleans, Baton Rouge, and Houma.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Ambulatory Health Care Services (621), Health Care and Social Assistance (62), Individual and Family Services (6241), Family Planning Centers (621410)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industries

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI), Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB), Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

Keywords

• Community health center
• HIV care services
• Primary medical care
• Behavioral health services
• LGBTQ healthcare

Headquarters

HQ city

New Orleans

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Federally Qualified Health Center (FQHC) Reimbursement: Health Center Program grantee under 42 U.S.C. 254b, receiving federal funding as a community health center providing comprehensive healthcare services to underserved populations
2. Patient Fees and Sliding Scale: Sliding fee discount program for patients at or below 200% of Federal Poverty Guidelines, with separate sliding scale for Ryan White services up to 500%
3. Insurance Reimbursement: Accepts Medicaid, Medicare, and federal marketplace insurance through partnerships with insurance brokers
4. Donations and Fundraising: Tax-deductible donations supporting vital HIV programs and services, including corporate sponsorships, planned gifts, and capital campaign contributions
5. Ryan White Program: Federal HIV/AIDS program providing additional assistance for HIV positive patients through case management and support services
6. HOPWA Program: Housing Opportunities for People with AIDS program providing short-term rent, mortgage, and utility assistance

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

CrescentCare is a non-profit Federally Qualified Health Center (FQHC) in New Orleans providing comprehensive whole-person healthcare including primary medical care, dental, pediatrics, behavioral health, sexual health, and HIV support services (case management, food assistance, housing support, legal services) to underserved and vulnerable populations.

Product overview

CrescentCare is a Federally Qualified Health Center (FQHC) providing comprehensive whole-person healthcare and supportive services through multiple integrated programs. The organization operates a unified service model combining primary medical care, behavioral health (mental health and addiction recovery through RecoveryWorks), dental care, pediatrics, sexual health services (including the LSU-CrescentCare Sexual Health Center for STI testing), and HIV support services (case management, Food for Friends pantry and meals, housing assistance through STRMU). The portfolio includes direct patient care services such as Primary Medical Care, Women's Health, LGBTQ Health and Wellness, Pediatrics, Mental Health Services, and Dental Care, alongside specialized community programs like the New Orleans Musicians' Clinic and Healthy Bodies Workshops. Patients access care through a healow/eClinicalWorks-powered Patient Portal and may qualify for sliding fee discounts or Ryan White Program assistance. Services are delivered at two main clinic locations (St. Roch at 1631 Elysian Fields Ave and MidCity at 2515 Canal St), with additional support services in Houma and Baton Rouge.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Medical Care Comprehensive primary healthcare services for adults, including routine checkups, chronic disease management, preventive care, and acute illness treatment.
• Women's Health Services Gynecological care, reproductive health services, prenatal care, and wellness services tailored to women's health needs.
• LGBTQ Health and Wellness Specialized healthcare services addressing the unique needs of LGBTQ+ patients, including hormone therapy, PrEP access, and culturally competent care.
• Pediatrics Medical care services for children and adolescents, including well-child visits, immunizations, and pediatric behavioral health services for ages 5-17.
• Dental Care Oral health services including preventive care, cleanings, restorative dentistry, and emergency dental services.
• Mental Health Services Behavioral health services including outpatient therapy, psychiatric evaluation, medication management, and specialized treatment programs for youth and adults.
• RecoveryWorks Program Addiction recovery program combining therapy, medication-assisted treatment, and peer support groups to help individuals overcome substance use disorders.
• New Orleans Musicians' Clinic Specialized healthcare program providing medical care, mental health services, and support tailored to professional and amateur musicians in the New Orleans area.
• Prevention Services HIV prevention education, outreach, and community-based programs to reduce transmission rates in the Greater New Orleans area.
• PrEP and PEP for HIV Prevention Pre-exposure prophylaxis (PrEP) and post-exposure prophylaxis (PEP) medication programs to prevent HIV infection.
• STI Testing and Treatment Comprehensive sexually transmitted infection testing, diagnosis, and treatment services, including rapid HIV and syphilis testing with same-day results.
• LSU-CrescentCare Sexual Health Center Partnership with LSU Health providing same-day STI testing and treatment, rapid HIV/syphilis testing, and walk-in sexual health services at the MidCity location.
• Hepatitis C Services Testing, treatment, and management services for Hepatitis C infection, including medication access assistance.
• New Orleans Syringe Access Program (NOSAP) Harm reduction program offering free sterile syringes, Narcan for overdose prevention, fentanyl/xylazine test strips, wound care, and recovery service referrals.
• HIV Support Services Comprehensive services for people living with HIV including case management, peer support, legal services, housing assistance (STRMU), and food assistance through Food for Friends.
• HIV Case Management Ryan White-funded case management services helping HIV-positive individuals access medical care, medications, insurance, and supportive services.
• Legal Services Legal assistance for HIV-positive patients including benefits enrollment, estate planning, medical power of attorney, and housing-related legal matters.
• Food for Friends Food pantry and home-delivered meals program providing groceries, household items, and nutritious meals to clients and families affected by HIV.
• Short-Term Rent, Mortgage, and Utility Assistance (STRMU) HOPWA-funded housing assistance helping HIV-positive individuals pay rent, mortgage, or utility bills during financial hardship.
• Houma Support Services Case management and support services for HIV-positive individuals in the Houma/Thibodaux area covering multiple parishes.
• Nutrition Services Dietitian-guided nutrition counseling and dietary support services to promote healthy eating and manage nutrition-related health conditions.
• Overdose Prevention Harm reduction services including Narcan distribution, overdose education, and connection to recovery resources for substance use prevention.
• Patient Portal Online platform powered by healow/eClinicalWorks allowing patients to schedule appointments, view test results, pay bills, and access medical records.
• Sliding Fee Scale Program Discount program for patients with household income at or below 200% of Federal Poverty Guidelines, providing reduced-cost medical, dental, and behavioral health services.
• Ryan White Program Additional assistance program for HIV-positive patients providing discounted services up to 500% of Federal Poverty Guidelines through Ryan White federal funding.
• Insurance Enrollment Services Assistance enrolling in Medicaid, Medicare, or federal marketplace insurance, with certified Medicaid Application Assistance and partnership with Pride Life insurance broker.
• Healthy Bodies Workshops Free age-appropriate workshops for youth (ages 8-18) on healthy relationships, puberty, reproductive health, consent, and emotional wellness, presented with NOARHP.

Quantifiable outcome

• 14,322 patients served with 64,609 total visits including 15,629 behavioral health visits and 7,670 case management visits
• +3 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature2 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• LSU HealthcoreStrategic or Co-development PartnerPartnership with LSU Health to create the LSU-CrescentCare Sexual Health Center providing same-day testing and treatment for sexually transmitted infections. Located at CrescentCare's MidCity location.
• Pride LifeminorChannel Partner/ Reseller/ DistributorInsurance broker partnership assisting patients with federal marketplace health insurance enrollment. Patients can call 844-527-6771 or visit pridelife.net.
• NOARHP (New Orleans Adolescent Reproductive Health Project)minorStrategic or Co-development PartnerPartnership presenting Healthy Bodies Workshops - free, age-appropriate sessions for youth covering healthy relationships, anatomy, puberty, consent, and emotional wellness.
• Avita PharmacyminorOthersSilver Spoon Sponsor for Dining Out For Life annual fundraising event supporting CrescentCare's HIV programs and services.
• Gulf South LGBTQ+ Chamber of CommerceminorGTM or Marketing PartnerAppetizer Sponsor for Dining Out For Life annual fundraising event supporting CrescentCare's HIV programs and services.
• HOPWA (Housing Opportunities for People with AIDS)coreOthersFederal program through HUD providing short-term rent, mortgage, and utility assistance for people living with HIV in the Greater New Orleans HOPWA service area.
• New Orleans Syringe Access Program (NOSAP)minorOthersCrescentCare-operated program offering free sterile syringes, Narcan for overdose prevention, wound care, fentanyl and xylazine test strips, and referral to recovery services.

Scale indicators12 records

Recent moves10 records

Expansion highlights6 records

Direct peers

• Chase Brexton Health Care: Maryland-based FQHC providing comprehensive healthcare to LGBTQ+ patients, people living with HIV, and underserved populations. Operates multiple locations with integrated medical, dental, and behavioral health services comparable to CrescentCare.
• Callen-Lorde Community Health Center: New York City-based FQHC specializing in LGBTQ+ primary care, HIV services, and affirming healthcare for underserved populations. Direct competitor in the LGBTQ+ healthcare equality space with comparable service breadth and target demographics.
• Whitman-Walker Health: Washington D.C.-based FQHC with origins in the HIV/AIDS epidemic, now providing comprehensive primary care, behavioral health, and HIV specialty care to LGBTQ+ and underserved populations. Highly comparable service portfolio and community health center model.
• Legacy Community Health: Houston-based FQHC serving similar patient demographics including LGBTQ+ individuals, people living with HIV, and underserved populations across the Texas Gulf Coast. Operates comparable whole-person healthcare model with primary care, behavioral health, dental, and HIV specialty services.
• Apicha Community Health Center: New York City-based FQHC serving Asian, Pacific Islander, and LGBTQ+ populations with primary care, HIV services, and behavioral health. Comparable niche FQHC serving marginalized communities with multi-service integration.
• Equitas Health: Ohio-based FQHC serving LGBTQ+ patients and people living with HIV across multiple cities. Comparable mission, service mix (medical, behavioral, dental, pharmacy), and community health center structure.
• Howard Brown Health: Chicago-based FQHC serving LGBTQ+ patients and underserved communities with primary care, behavioral health, and HIV services. Similar multi-site community health center structure and mission alignment.
• Fenway Health: Boston-based FQHC and research affiliate providing primary care, behavioral health, and HIV services to the LGBTQ+ community. Closely comparable mission, patient mix, and integrated services model; operates with similar scope to CrescentCare.

Regional players

• NOELA Community Health Center: New Orleans-based FQHC providing primary care and behavioral health services in the same geographic market as CrescentCare. Operates as a regional community health center peer serving comparable patient populations.
• Jefferson Parish Human Services Authority: Public behavioral health and primary care provider in the Greater New Orleans/Jefferson Parish region. Overlaps with CrescentCare's behavioral health and case management services in the same Louisiana geography.

Market position

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CrescentCare
• Xx.com/CrescentCare504
• LinkedInlinkedin.com/company/crescentcare

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CrescentCare