Netsafe
Netsafe AG is a Swiss IT services provider (St. Gallen, founded 2004) that delivers managed services, cloud, security, datacenter, and AI-Engineering solutions from a certified Swiss datacenter to KMU, schools, municipalities, and healthcare organizations in Eastern Switzerland.
- Company typePrivate
- Founded2004
- HeadquartersGallen, Germany
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Netsafe does
Netsafe AG is a privately-held, founder-managed Swiss IT services provider headquartered in St. Gallen, founded in 2004, operating from a single market in Eastern Switzerland with a headcount in the 11-50 range. The company delivers integrated IT solutions organized across two complementary layers: horizontal service lines (Consulting, Security, Datacenter, Cloud Services, Managed Services, and the newer AI-Engineering offering) and vertical industry solution packages targeted at four segments - schools (Schulen), small and medium enterprises / KMU, public administrations (Verwaltungen), and healthcare organizations. A certified, Swiss-located datacenter underpins the delivery stack and is the basis of the company's Swiss Hosting data-residency claims (data remains in Switzerland, accessible only via Swiss authorities), complemented by ISO/IEC 27001 (since 2016) and ISO/IEC 9001 (since 2014) certifications, a Swiss made software +AI label (2024), and a partnership roster spanning NetApp (Prestige partner since 2022), Microsoft, VMware, Sophos, Fortinet, Veeam, Huawei (Silver partner since 2024), Proxmox, Cloudian, and others.
The technology stack combines resold and managed third-party infrastructure with proprietary service delivery. The certified Swiss datacenter provides server hosting and infrastructure outsourcing; Microsoft 365, Azure, Teams, VMware vSphere/vSAN, NetApp storage, Veeam backup, and Sophos/Fortinet security form the reference architecture underlying customer environments. The only named proprietary digital product is the netsafeAI Chatbot, delivered under the AI-Engineering service line and branded for conversational AI deployment. AI capability appears to be delivered via integration over third-party foundation models rather than through in-house model development, and is offered to clients primarily as a wrapped, certified Swiss service rather than as a standalone AI platform.
Commercially, Netsafe runs a sales-led, consultative go-to-market targeting enterprises, mid-market, schools, and municipalities, with both field and inside-sales motions primarily in Eastern Switzerland. Revenue is generated through four streams: recurring managed services (subscription), time-and-materials or fixed-price professional services, cloud/XaaS subscriptions, and AI-as-a-Service. Pricing is not publicly disclosed; engagements are quoted per customer on monthly or project basis. Customer acquisition is supplemented by an annual Netsafe Symposium, Solution Morning events (covering cyber, compliance, AI topics), industry trade fairs (Olma), and an active LinkedIn presence. The company is owner-operated with Mathias Ebneter as CEO and Chairman, Marcel Hauser as CTO/board member, and a leadership team covering IT services, security, professional services, sales, finance, and HR.
Netsafe firmographics
Firmographics- Name
- Netsafe
- Legal name
- Netsafe AG
- Website
- https://netsafe.ch
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Netsafe AG is a Swiss IT services provider (St. Gallen, founded 2004) that delivers managed services, cloud, security, datacenter, and AI-Engineering solutions from a certified Swiss datacenter to KMU, schools, municipalities, and healthcare organizations in Eastern Switzerland.
- Ownership category
- akta.pro rank
Netsafe industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Systems Design Services (541512), Computer Facilities Management Services (541513), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Network, Infrastructure & Data Center Integration (BPAEAAAK)
- akta.pro secondary industries
- Strategy & IT Advisory (BPAEAAAA), Infrastructure Automation & Configuration Management (IaC) (HDABABAF)
Keywords
Where Netsafe is headquartered
LocationHeadquarters
- HQ city
- Gallen
- HQ country
- Germany
- HQ region
- Europe
Offices2 records
Markets served
Netsafe business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales, Others
Revenue model
- Managed Services: Ongoing IT infrastructure management, monitoring, and support services delivered continuously
- Professional Services: IT consulting, system integration, security assessments, and project-based services billed by time and materials or fixed price
- Cloud Services: Cloud infrastructure and services including XaaS (Everything as a Service) offerings such as SaaS
- AI Services (AIaaS): AI-as-a-Service providing KI-gestützte Funktionen und Dienste according to their AGB section 13
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom managed services packages tailored to customer requirements |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Netsafe product offering
Product offeringCore offering
Netsafe AG delivers integrated IT solutions and services spanning IT business consulting, IT security, datacenter, cloud services, managed services, and AI engineering — including its netsafeAI Chatbot — primarily to schools, SMEs (KMU), public administrations, and healthcare organizations across Switzerland from its certified Swiss datacenter.
Product overview
Netsafe AG is an IT full-solutions provider based in St. Gallen, Switzerland, founded in 2004. The company operates a portfolio of integrated IT services organized across service lines (Consulting, Security, Datacenter, Cloud Services, Managed Services, AI-Engineering) and vertical industry solutions (Schools/K-12, SMEs/KMU, Public Administration, Healthcare). The product portfolio also includes a named AI product — the netsafeAI Chatbot — which is delivered under the AI-Engineering service umbrella. Services are delivered through a certified Swiss datacenter, leveraging long-term technology partnerships with vendors including NetApp, VMware, Microsoft, Sophos, Huawei, Fortinet, Proxmox, and others. The company also offers risk analysis as a distinct service module for government and healthcare clients. Netsafe positions itself as a one-stop IT partner handling everything from strategy and infrastructure to ongoing operations and AI adoption.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Business Consulting (Beratung) IT business consulting including IT strategy development and network infrastructure planning (LAN/WLAN) advisory for schools, SMEs, public administrations, and healthcare organizations.
- IT Security Services IT security solutions and services including threat protection, security strategy development, and data protection tailored for schools, SMEs, public administrations, and healthcare.
- Datacenter Services Certified Swiss datacenter services providing complete server infrastructure outsourcing with high availability and secure data management under Swiss jurisdiction.
- Cloud Services Cloud infrastructure and services including XaaS (Everything as a Service) offerings such as SaaS, enabling customers to gain efficiency and performance through cloud infrastructure.
- Managed Services Full-service IT operations, system management, and ongoing support for SMEs (KMU), allowing clients to focus on core competencies while Netsafe handles infrastructure, maintenance, and helpdesk operations.
- AI-Engineering Custom artificial intelligence development and integration services for businesses, including the netsafeAI Chatbot offering, provided as AI-as-a-Service.
- netsafeAI Chatbot A conversational AI chatbot product offered by Netsafe, enabling businesses to deploy AI-powered customer-facing or internal chat solutions as part of the AI-Engineering service line.
- IT Services for Schools (Schulen) A comprehensive IT solution package targeting school administrations, encompassing consulting, security, infrastructure, and cloud services to protect teacher and student privacy and support educational operations.
- IT Solutions for Enterprises (KMU) IT solutions tailored for small and medium enterprises, including managed services, risk analysis, and cloud services designed to protect core business operations and enable digital transformation.
- IT Solutions for Public Administrations (Verwaltungen) IT solutions for public administrations featuring risk analysis and secure, compliant IT infrastructure aligned with legal requirements for government entities.
- IT Solutions for Healthcare IT solutions with specialized risk analysis capabilities designed for the healthcare sector, addressing the unique security and compliance needs of medical organizations.
- Risk Analysis (Risikoanalyse) Risk management and analysis services developed specifically for critical sectors such as public administration and healthcare, providing systematic assessment of IT-related risks.
Quantifiable outcome
- Certified datacenter ensures data security and compliance with Swiss regulations
Companies that use Netsafe
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles4 records
Netsafe technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability1 record
Feature3 records
Netsafe partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- NetAppcorePrestige partner of NetApp with multiple awards including Most Significant Project of the Year, Best Commercial Partner, and Fastest Growing Partner. Achieved Gold partner status in 2010, Platinum in 2013, and Prestige partner in 2022.
- HuaweicoreSilver partner (Silberpartner) of Huawei since 2024. Received Huawei Breakthrough Partner of the Year award in 2024.
- SophoscorePlatform Partner of Sophos for cybersecurity solutions including firewall, endpoint protection, and managed threat response.
- MicrosoftcoreSolution Partner of Microsoft providing M365 and other Microsoft cloud solutions including Teams, Azure, and related Microsoft technologies.
- VMwarecorePartner for virtualization solutions including VMware vSphere, vSAN, and related enterprise virtualization products.
- ProxmoxcoreAuthorized Reseller and Proxmox Partner for open-source server virtualization, Hyper-Converged Infrastructure (HCI), and backup solutions. Supports planning, migration, and operation of modern virtualization environments.
- VeeamcoreVeeam partner awarded The Best SMB Partner of the Year in 2023. Provides backup and disaster recovery solutions.
- FortinetcorePartner for Fortinet security solutions including next-generation firewalls and unified threat management.
- Allianz für Cyber-SicherheitcorePartner of the Swiss Cyber Security Alliance for cybersecurity collaboration and best practices.
- Helvetia VersicherungenminorStrategic partnership with Helvetia insurance company for combined IT and insurance solutions.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Netsafe competitors and assessment
Company assessmentDirect peers
- Noser Engineering: Swiss IT services firm providing engineering, cloud, and managed services across industries. Comparable in mid-sized Swiss integrator profile and multi-vendor technology approach.
- Elca Informatique: Geneva-headquartered Swiss IT services company offering consulting, cloud, managed services, and software development. Comparable in being a Swiss-rooted multi-vertical MSP/integrator.
- Ti&m: Swiss digital transformation and IT services firm offering consulting, cloud, security, and managed services to financial services and public-sector clients. Closely comparable in service mix and customer-segment focus.
- Adnovum: Swiss IT services and software firm with a strong security and identity-management practice serving banks, insurance, and government. Comparable as a Swiss mid-sized integrator with security specialization.
- UMB AG: Swiss-headquartered IT services and solutions provider offering cloud, datacenter, security, and managed services to enterprise and public-sector clients. Direct comparable as a multi-vendor Swiss MSP/integrator.
- Ergon Informatik: Swiss IT services and software company headquartered in Zurich with a comparable portfolio of consulting, cloud, security, and managed services. Directly competes for Swiss enterprise and public-sector custom software/integration work.
- Avectris: Swiss IT services firm (formerly VRSG) providing managed services, cloud, and IT security to healthcare and public-sector organizations. Direct overlap with Netsafe's regulated-vertical managed-services motion.
- Inventx: Swiss IT services provider specializing in financial-services and public-sector infrastructure, cloud, and managed services. Comparable in regulated-vertical focus and datacenter/managed-services delivery model.
Emerging players
- Ispin AG: Smaller Swiss IT services and managed-services provider with similar multi-vertical SMB/public-sector exposure. Comparable in scale and target customer profile, but with a less developed datacenter/AI offering.
Broad incumbents
- Swisscom: Switzerland's dominant telecom and large enterprise IT services provider. Overlaps with Netsafe in managed services, cloud (M365/Azure), datacenter, and security, but at significantly greater scale and with a national footprint across all cantons.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Netsafe social profiles
Digital presenceNetsafe compliance and trust
Trust signalCompliance4 records
Netsafe financial estimates
Financial estimateRevenue estimate
Valuation estimate
Netsafe leadership team
Management profileNumber of profiles
Profiles10 records
Netsafe funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Netsafe M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Netsafe
What does Netsafe do?
Netsafe AG delivers integrated IT solutions and services spanning IT business consulting, IT security, datacenter, cloud services, managed services, and AI engineering — including its netsafeAI Chatbot — primarily to schools, SMEs (KMU), public administrations, and healthcare organizations across Switzerland from its certified Swiss datacenter.
Is Netsafe a public or private company?
Netsafe is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Netsafe founded?
Netsafe was founded in 2004. It employs 11 to 50 people.
Where is Netsafe based?
Netsafe is headquartered in Gallen, Germany, in the Europe region.
How does Netsafe make money?
Four revenue lines are on record. Managed Services are the primary driver. The others are professional Services, cloud Services and AI Services (AIaaS).
Who are Netsafe's main competitors?
Direct peers on record are Noser Engineering, Elca Informatique, Ti&m, Adnovum, UMB AG, Ergon Informatik, Avectris and Inventx. Ispin AG is listed as an emerging player. Swisscom is listed as a broad incumbent.
Does Netsafe have an API?
No public API is recorded for Netsafe.
What industry is Netsafe in?
Netsafe's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAAAK, Network, Infrastructure & Data Center Integration, with a secondary code of BPAEAAAA, Strategy & IT Advisory. Its NAICS code is 541512 and its SIC code is 7373.