Next Door Solutions to Domestic Violence

What Next Door Solutions to Domestic Violence does

Next Door Solutions to Domestic Violence (NDS) is a 501(c)(3) nonprofit organization founded in 1971 in San Jose, California, that delivers a continuum of crisis, housing, legal, therapeutic, and prevention services to survivors of domestic violence across Santa Clara County. NDS operates a 24/7 bilingual crisis hotline, walk-in crisis counseling at its Gish Road community office, a 19-bed emergency shelter (The Shelter Next Door), the Housing First homelessness-prevention program, and a 48-unit permanent housing portfolio (HomeSafe San Jose and HomeSafe Santa Clara) managed with Charities Housing. Its service portfolio also includes legal advocacy for restraining orders, virtual and in-person support groups (General, LGBTQIA+, Men, Teen), a Self-Sufficiency Program, LMFT-led Therapy Services, Kids Club for children, and prevention initiatives such as Coaching Boys Into Men, El Comité de Mujeres Fuertes (Promotores model), and the DV and Healthcare Partnership Initiative. Survivors access services through the hotline, walk-in counseling, virtual clinics, and referral partnerships with Stanford University School of Medicine, Kaiser Permanente, Valley Medical Center, and other healthcare and community partners, with services delivered free of charge in multiple languages.

The underlying technology stack is modest and operational rather than differentiated: a WordPress-based website, Bloomerang CRM for donor management and online donations, PayPal payment processing, Zoom for virtual support groups, legal clinics and workshops, and SafeChatSV for online crisis chat. There are no proprietary AI/ML systems, APIs, or developer platforms disclosed. Programs are managed by an estimated ~25 staff members serving roughly 3,000 survivors and answering approximately 15,000 crisis calls per year.

NDS is funded through a diversified mix of foundation and corporate grants (Google, Kaiser Permanente, The David and Lucile Packard Foundation, Sobrato Family Foundation, Wilson Sonsini Goodrich & Rosati Foundation, Silicon Valley Community Foundation), government grants (County of Santa Clara Office of Women's Policy, First 5 Santa Clara County), individual donations processed via Bloomerang/PayPal, and in-kind contributions. FY 2020-2021 reported total income was $5,141,301. The organization is governed by an independent Board of Directors, led since August 31, 2022 by Executive Director Colsaria Henderson (MSW), with no parent company, private equity, or venture capital ownership; it markets through social channels, annual fundraising events, community outreach, and healthcare-system referral partnerships.

Name

Next Door Solutions to Domestic Violence

Legal name

Next Door Solutions to Domestic Violence

Website

https://nextdoorsolutions.org

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

11–50 employees

Short description

Next Door Solutions to Domestic Violence is a 501(c)(3) nonprofit founded in 1971 in San Jose, California, providing 24/7 crisis intervention, emergency shelter, permanent housing, legal advocacy, therapy, and prevention services free of charge to ~3,000 domestic violence survivors annually across Santa Clara County.

Ownership category

akta.pro rank

Product category

Domestic Violence Social Services

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Emergency and Other Relief Services (624230), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Mental Health & Crisis Support Services (BPAGAEAH), Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM), Protection Services (GBV, Child Protection, Legal Aid) (BPADADAH)

Keywords

• Domestic violence services
• Crisis intervention
• Emergency shelter
• Survivor support services
• Legal advocacy

Headquarters

HQ city

San Jose

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Foundation and Corporate Grants: Major funding from foundations and corporations including Google, Kaiser Permanente, The David and Lucile Packard Foundation, Sobrato Family Foundation, and Wilson Sonsini Goodrich & Rosati Foundation. Also receives support from local organizations such as Silicon Valley Community Foundation and numerous corporate and community partners.
2. Individual Donations: Direct donations from individuals through the website, recurring donations, stock donations, legacy society bequests, and vehicle donations. Tax-deductible contributions through PayPal, credit card, and check.
3. Government Grants: County of Santa Clara Office of Women's Policy, First 5 Santa Clara County, and other government funding sources supporting DV services and prevention programs.
4. In-Kind Donations: Gift cards, hygiene items, food, clothing, and other in-kind donations from supporters to stock emergency supplies and support shelter residents.

Go-to-market motion1 record

Distribution channels8 records

Marketing channels10 records

Core offering

Next Door Solutions to Domestic Violence provides a comprehensive continuum of free, bilingual crisis intervention, emergency shelter, transitional and permanent housing, legal advocacy, therapy, support groups, self-sufficiency, and prevention services to domestic violence survivors in Santa Clara County, California. The organization serves an average of 3,000 survivors annually through a 24/7 hotline, walk-in counseling, an emergency shelter accommodating approximately 19 people nightly, 48 units of permanent housing, and extensive community-based prevention programming.

Product overview

Next Door Solutions to Domestic Violence is a non-profit social services organization offering a comprehensive suite of crisis intervention, shelter, housing, legal advocacy, and support programs for domestic violence survivors. The organization operates a 24/7 bilingual crisis hotline and walk-in crisis counseling as immediate response services. Its housing continuum includes emergency shelter (The Shelter Next Door), the Housing First prevention program, and long-term permanent housing through HomeSafe San Jose and Santa Clara. Legal advocacy services assist with restraining orders and family court matters. The support services portfolio includes virtual support groups (General, LGBTQIAP, Men's, Teen), the Self-Sufficiency Program for financial and employment independence, Therapy Services provided by LMFTs, and Kids Club for children's development. Prevention programs include Coaching Boys Into Men, the DV and Healthcare Partnership Initiative, El Comité de Mujeres Fuertes (Promotores Model), and Families for Peace. All services are provided free of charge to survivors in Santa Clara County.

Differentiator

Problem solved

Functional benefit

Products and services

• 24/7 Crisis Hotline Round-the-clock crisis counseling hotline at (408) 279-2962 providing crisis intervention, emergency shelter coordination, information, and referrals, with bilingual services and language interpretation available for domestic violence survivors.
• Walk-In Crisis Counseling In-person crisis advocacy at the community office (234 E. Gish Rd., Suite 200, San Jose) Monday-Friday 9am-5pm, providing safety plans, risk assessments, resources, legal advocacy, referrals, and emergency services coordination to domestic violence survivors.
• The Shelter Next Door 24/7 confidential emergency shelter providing safe housing, crisis counseling, safety planning, and supportive services for women and their children, accommodating approximately 19 people per night with two pet-friendly rooms.
• HomeSafe San Jose and Santa Clara Long-term housing program providing 48 shared affordable permanent housing units for domestic violence victims and their children at two locations in San Jose and Santa Clara, with on-site case management and Kids Club services, managed by Charities Housing.
• Housing First Program Homelessness prevention program focused on helping survivors stay housed or obtain safe affordable permanent housing through short-term flexible financial assistance and mobile advocacy.
• Legal Advocacy Services Assistance with Domestic Violence Restraining Orders, family court navigation, free confidential legal consultations, referrals to attorneys, virtual legal clinic appointments, and court accompaniment services.
• Domestic Violence Support Groups Virtual support groups for women and men in English and Spanish including General Support Groups, LGBTQIAP Support Group, Men's Support Group, and Teen Support Group focused on self-resilience, self-care, and personal growth.
• Self-Sufficiency Program Comprehensive program addressing life-generated risks through financial literacy workshops, individual peer counseling, mobile and in-house case management, and employment assistance for survivors.
• Kids Club Child development program providing a safe, activity-enriching environment for children ages 3-17 during support groups and at HomeSafe sites, with developmentally appropriate curriculum including art, reading, and homework help.
• Therapy Services Mental health services provided by Licensed Marriage and Family Therapists addressing trauma and impacts of domestic violence exposure for clients and their children.
• Coaching Boys Into Men Prevention initiative curriculum for high school athletes promoting healthy relationship behaviors, implemented through training coaches to deliver content to student-athletes.
• DV and Healthcare Partnership Initiative Partnership program providing training and technical assistance to healthcare systems for trauma-informed domestic violence screenings and patient referrals, with partners including Valley Medical Center OBGYN, IHC/Stanford Health Center, and Kaiser Permanente.
• El Comité de Mujeres Fuertes (Promotores Model) Survivor-led committee of Community Health Workers (Promotorx) providing education and outreach on domestic violence effects in Latinx and multicultural communities, serving as an advisory committee and trusted community leaders.
• Families for Peace Counseling services based on whole-family framework providing support for survivors, children, and persons who harm simultaneously.

Quantifiable outcome

• 93% of Housing First Program clients remain housed
• +7 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Partnerships

15 partnerships are on record, tiered core and minor.

• Charities HousingcoreStrategic or Co-development Partner · 1 January 1998Charities Housing is a Community Housing Development Organization that manages the HomeSafe program, providing 48 shared affordable permanent housing units for domestic violence victims and their children at two sites in San Jose and Santa Clara. Next Door Solutions provides transitional self-sufficiency services and Kids Club to residents.
• Humane Society of Silicon ValleyminorStrategic or Co-development PartnerPartnership to provide temporary housing for pets when shelter's pet-friendly rooms are not available. Survivors fleeing domestic violence often cannot bring pets to the shelter, so this partnership ensures pets are cared for while survivors access services.
• Sacred Heart Community ServicecoreStrategic or Co-development PartnerPartner in the Santa Clara County Homelessness Prevention System (HPS) program providing assistance to low-income families at risk of losing housing. Part of a consortium with 19 community organization partners.
• Destination: HomecoreStrategic or Co-development PartnerPartner in the Santa Clara County Homelessness Prevention System (HPS) program working to prevent homelessness for domestic violence survivors and other at-risk populations.
• Santa Clara County Office of Supportive HousingcoreStrategic or Co-development PartnerGovernment partner in the Homelessness Prevention System (HPS) program providing housing support and resources for domestic violence survivors at risk of homelessness.
• Stanford University School of MedicinecoreStrategic or Co-development PartnerPartnership begun a decade ago with Stanford pediatrics residents providing health education presentations to NDS clients including nutrition, healthy eating, reproductive health, stress management, and domestic violence awareness. Partnership enabled medical students to participate in community-engaged teaching and resulted in a five-year NIH grant for community mental health surveys.
• Valley Medical Center OBGYNcoreStrategic or Co-development PartnerPart of the DV and Healthcare Partnership Initiative, providing training for health care systems to enable effective, trauma-informed screenings and referrals for domestic violence patients.
• IHC/Stanford Health CentercoreStrategic or Co-development PartnerPart of the DV and Healthcare Partnership Initiative providing training for trauma-informed domestic violence screening and referrals.
• Kaiser PermanentecoreStrategic or Co-development PartnerHealthcare partner in the DV and Healthcare Partnership Initiative providing training and technical assistance for effective trauma-informed screenings and referrals.
• El Comité de Mujeres FuertescoreStrategic or Co-development PartnerSurvivor-led committee of Community Health Workers (Promotorx) providing education, outreach, and training on domestic violence effects. Serves as advisory committee and trusted community leaders bridging service providers and the Latinx community.
• San Jose Museum of Quilts & TextilesminorStrategic or Co-development PartnerJoint project 'Quilts as Women's Shelter' begun in 2009 empowering DV victims to create quilts serving as portable shelters. Promotes self-worth, stress management, and builds new skills.
• East San Jose PEACE PartnershipcoreStrategic or Co-development PartnerPartnership providing community-wide symposiums for health care providers on improving screening for domestic and intimate partner violence and advancing universal education.
• Athletics IncorporatedminorStrategic or Co-development PartnerPartner in the Coaching Boys Into Men prevention program, leveraging sports to promote healthy relationship behaviors among high school athletes.
• YWCA Golden Gate Silicon ValleycoreStrategic or Co-development PartnerJoint statement partner on Truth, Accountability, and Standing with Survivors regarding gender-based violence. Collaborative advocacy for survivor rights and community accountability.
• Sí Se Puede CollectivecoreStrategic or Co-development PartnerCoalition partner on joint statement regarding accountability and standing with survivors. Community organization in East San Jose focused on social and economic justice.

Scale indicators8 records

Recent moves13 records

Expansion highlights6 records

Emerging players

• National Domestic Violence Hotline: National 24/7 crisis hotline and referral service for DV survivors; operates the largest DV crisis-contact infrastructure in the U.S. Comparable crisis-channel model though NDS focuses on local wraparound services.
• Maitri: Bay Area DV nonprofit serving South Asian, immigrant, and other underserved communities with culturally specific services. Comparable culturally-competent DV service delivery though on a smaller, ethnically-targeted scale.

Broad incumbents

• LifeMoves: Large Bay Area homeless services and supportive housing provider operating shelters and housing programs. Comparable in housing and case management but at much larger scale and DV is not the primary focus.
• Catholic Charities of Santa Clara County: Larger regional social services umbrella organization providing housing, immigration, and family support including DV-related services. Broader portfolio but overlapping client needs and funding pools.
• Destination: Home: Santa Clara County public-private partnership addressing homelessness, including via the HPS program in which NDS is a partner. Comparable housing-stability mission for overlapping client populations.

Direct peers

• Asian Americans for Community Involvement (AACI): Santa Clara County nonprofit providing DV services, mental health counseling, and multilingual support across multiple Asian American communities. Comparable service mix and bilingual/multicultural delivery model.
• YWCA Golden Gate Silicon Valley: Regional DV and gender-based violence services provider serving Silicon Valley, including domestic violence shelter and advocacy. Already a partner of NDS, making it the most directly comparable peer in the same service area.
• Center for Domestic Peace: Marin County-based DV agency offering shelter, counseling, and intervention programs. Operationally comparable to NDS with a similar crisis-to-housing continuum and prevention focus.
• Stand! For Families Free of Violence: Contra Costa County DV agency with emergency shelter, housing, counseling, and prevention services. Same mission, comparable program breadth and continuum-of-care structure.
• Community Solutions: Santa Clara County-based nonprofit providing DV crisis services, counseling, and shelter in neighboring cities (e.g., Sunnyvale, Gilroy). Most direct geographic peer serving overlapping client populations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC8ld3e33IFuqwIEsG2Q6rew
• Facebookfacebook.com/NextDoorSolutions
• LinkedInlinkedin.com/company/nextdoorsolutions
• Instagraminstagram.com/next_door_solutions
• Xx.com/NDSolutions

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Next Door Solutions to Domestic Violence