Pine Harbour

What Pine Harbour does

Pine Harbour, Inc. is a 501(c)(3) not-for-profit assisted living and memory care community located at 15 New Hampshire Street in Plattsburgh, New York, overlooking Lake Champlain. Founded in 2006 and governed by a local board of directors, the organization serves seniors requiring assistance with activities of daily living as well as those with progressed forms of memory loss, dementia, and Alzheimer's disease. Core offerings are organized into two product lines — Assisted Living and Memory Care — supported by five apartment configurations (Traditional Studio, Deluxe Studio, Enhanced Suite, One Bedroom Suite, and Memory Care Traditional Studio) ranging from approximately 220 to 481 square feet, all-inclusive pricing, and a roster of complementary services including 24-hour personal care, medication management, dietitian-approved culinary programming (in partnership with Grove Menus), transportation, activities programming, a pet therapy program, and veterans benefits assistance.

The business model is a direct-to-consumer monthly subscription. Residents pay all-inclusive monthly fees ranging from $5,475 to $7,675 depending on apartment type and care level, billed month-to-month with a separate second-occupancy fee for couples. As a 501(c)(3), Pine Harbour supplements operating revenue with donations collected through multiple designated funds (Resident Memorial, Resident Activity, Pet Therapy, Employee Appreciation, Peace of Mind Subsidy) facilitated via the Crowdrise online fundraising platform. Go-to-market is community-driven: a marketing website, an active Facebook presence, a monthly Pine Notes newsletter, in-person tours, family referrals, and a volunteer program are the primary acquisition and engagement channels. The operation is single-site, served by a dedicated management team (Executive Director, Wellness Director, Resident Care Director, Case Management Director, Dining Services Director, Resident Services Director, Employee Relations Director, and Director of Business and Maintenance Operations) plus specialized Memory Care staff, consistent with the disclosed headcount band of 11-50 employees.

Name

Pine Harbour

Legal name

Pine Harbour, Inc.

Website

https://pineharbour.org

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Pine Harbour is a 501(c)(3) not-for-profit assisted living and memory care community in Plattsburgh, NY, serving seniors needing daily living assistance and dementia care through all-inclusive monthly residential subscriptions and donation-supported operations.

Ownership category

akta.pro rank

Product category

Assisted Living & Memory Care

NAICS

Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Assisted Living with Memory Care (Mixed Campus) (HLADABAB)

Keywords

• Assisted living services
• Memory care community
• Senior residential care
• Elder care housing
• Dementia care facility

Headquarters

HQ city

Plattsburgh

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales

Revenue model

1. Monthly Residential Fees: Pine Harbour generates revenue through monthly residential fees charged to residents for all-inclusive assisted living and memory care services. These are recurring subscription-based payments that cover room, board, meals, care services, activities, housekeeping, transportation, and medication management. Prices range from $5,475 to $7,675 per month depending on the apartment type and level of care required.
2. Donations and Fundraising: As a 501c-3 not-for-profit organization, Pine Harbour accepts donations through various funds including the Resident Memorial Fund, Resident Activity Fund, Pet Therapy Fund, Employee Appreciation Fund, and Peace of Mind Subsidy Fund. They utilize Crowdrise for online donations and have received previous donations that funded a handicap accessible van and other amenities.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Pine Harbour is a 501c-3 not-for-profit assisted living and memory care community in Plattsburgh, NY, offering seniors individualized care, three daily meals, medication management, social activities, transportation, housekeeping, and 24-hour trained staff support across multiple private apartment floor plans. It also operates a specialized secure Memory Care unit dedicated to residents with dementia or Alzheimer's disease, with pricing structured as all-inclusive monthly residential fees.

Product overview

Pine Harbour is a not-for-profit assisted living and memory care community offering a comprehensive portfolio of senior care services. The core offerings consist of Assisted Living and Memory Care programs, complemented by various private apartment accommodations including One Bedroom Suite, Enhanced Suite, Deluxe Studio, Traditional Studio, and Memory Care Traditional Studio floor plans. Additional services include personal care assistance, culinary experiences with dietitian-approved meals, activities and programming, transportation, and veterans benefits assistance. The community is enhanced by pet therapy with resident therapy animals. All services are coordinated by a full team of care professionals including executive, wellness, dining, and resident services directors.

Differentiator

Problem solved

Functional benefit

Products and services

• Assisted Living Assisted living services providing individualized care, three meals daily, medication management, social activities, maintenance-free living, trained staff available 24 hours a day, transportation, and socialization opportunities for seniors needing assistance with daily living activities.
• Memory Care Specialized secure memory care neighborhood dedicated to residents with progressed forms of memory loss, dementia, and Alzheimer's disease, featuring safe environment, structured daily routines, and high staff-to-resident ratio with dementia-trained staff.
• Veterans Benefits Assistance Assistance connecting eligible veterans and surviving spouses with the VA Aid and Attendance benefits program to help fund assisted living care.

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and minor.

• Grove MenuscoreStrategic or Co-development PartnerGrove Menus provides meal planning services to Pine Harbour, ensuring all meal plans are dietitian-approved, homemade, healthy, balanced, and customized for residents. This partnership supports Pine Harbour's culinary experience by ensuring nutritional quality and variety in their dining services.
• CrowdriseminorChannel Partner/ Reseller/ DistributorCrowdrise is an online fundraising platform used by Pine Harbour for donation collection. The platform enables donors to contribute to various funds including the Resident Memorial Fund, Resident Activity Fund, Pet Therapy Fund, Employee Appreciation Fund, and Peace of Mind Subsidy Fund.

Scale indicators3 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Brookdale Senior Living: The largest U.S. senior living operator, running assisted living and memory care communities nationwide. Comparable as the broad incumbent reference point for Pine Harbour's assisted living and memory care service mix, though at vastly greater scale.
• Benchmark Senior Living: Northeast-based senior living operator with assisted living and memory care programming. Directly comparable on geography (Northeast U.S.) and the all-inclusive monthly service model.
• Atria Senior Living: National assisted living and memory care operator with a similar community-based, all-inclusive monthly-fee model. Comparable on service offering and pricing structure, though Atria operates across multiple states.
• Five Star Senior Living: Operates senior living communities including assisted living and memory care across the U.S. Comparable in service mix and recurring-revenue model, with portfolio scale far exceeding Pine Harbour's single community.
• Clare Bridge (Brookdale Memory Care): Brookdale's dedicated memory care brand, offered as a secure, structured neighborhood with trained staff. Directly comparable to Pine Harbour's specialized Memory Care unit on programming and resident profile.
• Sunrise Senior Living: Established senior living provider known for assisted living and dedicated memory care neighborhoods (Reminiscence). Closely comparable on the integrated assisted-living + memory-care neighborhood model Pine Harbour runs.

Regional players

• The Wesley Community: Nonprofit continuum-of-care community located in Saratoga Springs, NY. Comparable as a New York State nonprofit serving seniors with a similar mix of residential, assisted living, and care services.
• Champlain Valley Physicians Hospital Medical Center Senior Living: Plattsburgh-area health system affiliated senior services. Closest geographic peer, sharing the Clinton County referral market with Pine Harbour.
• Elderwood Senior Care: Western and Northern New York senior care provider offering assisted living, memory care, and skilled nursing. Comparable geographic and service overlap, particularly across upstate NY.

Direct peers

• Peregrine Senior Living: Independent and assisted living operator with multiple communities in New York State, including memory care. Closely comparable as a multi-site New York assisted living operator at similar facility scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/pineharbourassistedliving/?ref=aymt_homepage_panel&eid=ARCds3THcyBpbOwkQjqHFSiX1ZW_TUCfC-YNb_r57jQX_kY6etBGfIMFHYUY8owk2bOpKCPTr6vQC1wH
• Xx.com/pineharbour

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pine Harbour