TixHub
TixHub is a Brampton, Ontario-based private software company that sells a web-based, integrated ticketing and CRM platform (e-C.I.T.E.S) to small and mid-sized Canadian theatres, performing arts centres, and entertainment venues on licensing or pay-as-you-go terms.
- Company typePrivate
- Founded-
- HeadquartersBrampton, Canada
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What TixHub does
TixHub is a Canadian private software company headquartered in Brampton, Ontario, that sells a web-based enterprise ticketing platform to theatres, performing arts centres, and entertainment venues. The platform, branded around its proprietary "e-C.I.T.E.S" (Customized Integrated Ticketing Enterprise Solution) paradigm, bundles five integrated modules — Scheduler, Marketing & CRM, Ticketing, Admission Control, and E-commerce — into a single real-time system accessible from any device via the browser. It supports reserved seating, online ticket sales, box office operations, custom report design, and email-based audience marketing.
The company monetizes through three streams: upfront licensing fees for venues preferring a one-time cost structure, a pay-as-you-go model where venues pay per ticket sold, and online convenience fees charged to ticket buyers. Pricing is quote-based and not publicly disclosed, with the company positioning itself on a "glove-fit" customization model and 24/7 support across venues of any size. Go-to-market is sales-led and direct: outbound phone/email outreach from Brampton, supported by website marketing and a heavy reliance on client references ("call one of our clients"), reflecting a relationship-driven rather than high-velocity motion.
Customer evidence skews toward small and mid-sized Canadian performing arts venues (e.g., Grand Theatre Kingston, Burlington Performing Arts Centre, Capital Theatre, Newmarket Theatre, Markham), with multi-year and multi-decade tenures common. TixHub operates with 1–10 employees, has no disclosed funding, no M&A activity, no documented leadership changes, and serves a single national market — characteristics of a bootstrapped, founder-led niche SaaS business.
TixHub firmographics
Firmographics- Name
- TixHub
- Legal name
- TixHub
- Website
- https://tixhub.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- TixHub is a Brampton, Ontario-based private software company that sells a web-based, integrated ticketing and CRM platform (e-C.I.T.E.S) to small and mid-sized Canadian theatres, performing arts centres, and entertainment venues on licensing or pay-as-you-go terms.
- Ownership category
- akta.pro rank
TixHub industry classification
Industry- Product category
- Ticketing Software
- NAICS
- Amusement Parks and Arcades (7131)
- SIC
- Services-Amusement & Recreation Services (7900), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)
- akta.pro secondary industries
- Access Control, Credentialing & Entry Management (Scan/Turnstiles/RFID) (MPAGAJAG), Online Booking & Reservation Platforms (B2B/B2C) (THALAMAA)
Keywords
Where TixHub is headquartered
LocationHeadquarters
- HQ city
- Brampton
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
TixHub business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Pay-as-you-go licensing: Transaction-based model where venues pay only when selling tickets. Customers pay a percentage or fee per transaction rather than upfront costs.
- Upfront licensing fee: Traditional one-time licensing fee for venues preferring upfront cost structure with no per-transaction fees.
- Online convenience fees: Low online convenience fees charged to ticket buyers, keeping patrons happy while generating additional revenue.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Pay-as-you-go | Custom fit options to suit budget and volume |
| Usage-based | Pay-as-you-go | Pay as you go - pay only when selling tickets |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
TixHub product offering
Product offeringCore offering
TixHub provides a completely web-based, hosted ticketing enterprise solution (e-C.I.T.E.S) for theatres, performing arts centers, and entertainment venues. The system bundles online and box-office ticket sales, reserved seating, scheduling, customer relationship management with integrated email marketing, admission control, and real-time reporting into a single customizable platform sold to venue operators. Pricing is offered either as an upfront licensing fee or a pay-as-you-go transaction-based model, with all packages including the complete system and 24/7 support.
Product overview
TixHub offers a single unified web-based ticketing platform built on the e-C.I.T.E.S (Customized Integrated Ticketing Enterprise Solution) paradigm. The platform consists of integrated modules for Scheduler, Marketing & CRM, Ticketing, Admission Control, and E-commerce, all accessible from any device via the web. The system provides real-time reporting, flexible pricing options, and supports features such as reserved seating, CRM, and customized reporting for venue operators.
Differentiator
Problem solved
Functional benefit
Products and services
- TixHub Ticketing Platform
Quantifiable outcome
- Achieved 75% patron online adoption rate within first year for Newmarket Theatre
- +2 more outcomes
Companies that use TixHub
Customer profileNamed customers8 records
Segments3 records
Ideal customer profiles2 records
TixHub technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
TixHub partnerships and signals
Strategic signalScale indicators1 record
Recent moves3 records
Expansion highlights4 records
TixHub competitors and assessment
Company assessmentDirect peers
- Brown Paper Tickets: Self-service online ticketing platform for live events including theatre and performing arts. Comparable to TixHub on serving small venues and event organizers with web-based ticketing and box-office capabilities.
- Tessitura Network: Market-leading enterprise CRM + ticketing platform purpose-built for performing arts venues and arts organizations. Directly comparable to TixHub in target customers (theatres, performing arts centers) and in offering integrated CRM, ticketing and marketing modules.
- Spektrix: Cloud ticketing, CRM and marketing platform dedicated to arts and entertainment venues, primarily in the UK. Directly comparable to TixHub in its performing-arts vertical focus and integrated CRM/ticketing/marketing modules.
- AudienceView: Toronto-based ticketing and venue management platform serving performing arts, sports and live entertainment organizations. Comparable to TixHub on target verticals and on bundling ticketing, CRM and box-office functionality for mid-sized venues.
- Vendini: SaaS ticketing, box-office and event-marketing platform used by theatres, performing arts centers and live venues. Comparable to TixHub in serving small-to-mid-sized entertainment venues with a web-based ticketing suite.
- Choice Ticketing: Ticketing and box-office platform focused on theatres, performing arts centers and small entertainment venues. Closely comparable to TixHub on vertical specialization and on serving community/professional theatres.
Broad incumbents
- Tickets.com: Enterprise ticketing and venue management platform serving sports teams, performing arts centers and large venues. Comparable to TixHub on providing integrated box-office, CRM and access control for entertainment venues.
- Ticketmaster (Live Nation Entertainment): Dominant primary ticketing platform and venue technology provider for large-scale live entertainment. Comparable as a competing enterprise ticketing system that TixHub's prospects benchmark against for box-office and CRM functionality.
- Eventbrite: Large-scale self-service event ticketing and discovery platform spanning concerts, festivals, theatre and conferences. Comparable as a web-based ticketing alternative that small and mid-sized venues evaluate against TixHub.
Emerging players
- PatronManager (Tessitura): Cloud-native, Salesforce-based CRM and ticketing platform for small-to-mid-sized arts organizations. Comparable to TixHub in serving smaller performing-arts venues and in integrating CRM with ticketing on a modern cloud platform.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
TixHub social profiles
Digital presenceTixHub financial estimates
Financial estimateRevenue estimate
Valuation estimate
TixHub leadership team
Management profileNumber of profiles
Profiles1 record
TixHub funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
TixHub M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about TixHub
What does TixHub do?
TixHub provides a completely web-based, hosted ticketing enterprise solution (e-C.I.T.E.S) for theatres, performing arts centers, and entertainment venues. The system bundles online and box-office ticket sales, reserved seating, scheduling, customer relationship management with integrated email marketing, admission control, and real-time reporting into a single customizable platform sold to venue operators. Pricing is offered either as an upfront licensing fee or a pay-as-you-go transaction-based model, with all packages including the complete system and 24/7 support.
Is TixHub a public or private company?
TixHub is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was TixHub founded?
TixHub was founded in -1. It employs 1 to 10 people.
Where is TixHub based?
TixHub is headquartered in Brampton, Canada, in the North America region.
How does TixHub make money?
Three revenue lines are on record. Pay-as-you-go licensing is the primary driver. The others are upfront licensing fee and online convenience fees.
Who are TixHub's main competitors?
Direct peers on record are Brown Paper Tickets, Tessitura Network, Spektrix, AudienceView, Vendini and Choice Ticketing. Broad incumbents are Tickets.com, Ticketmaster (Live Nation Entertainment) and Eventbrite. PatronManager (Tessitura) is listed as an emerging player.
Does TixHub have an API?
No public API is recorded for TixHub.
What industry is TixHub in?
TixHub's product category is Ticketing Software. Its primary akta.pro industry code is MPAGAJAA, Primary Ticketing Platforms & Box Office Systems, with a secondary code of MPAGAJAG, Access Control, Credentialing & Entry Management (Scan/Turnstiles/RFID). Its NAICS code is 7131 and its SIC code is 7900.