Tickets.com
Tickets.com operates a consumer marketplace for sports, concert, theater, and comedy tickets alongside its ProVenue enterprise ticketing platform for venues and event organizers, monetizing via transaction fees on ticket sales.
- Company typePrivate
- Founded1995
- HeadquartersCosta Mesa, United States
- Headcount251–500
- GTM typeB2B and B2C
- OfferingDigital Commerce or Content
What Tickets.com does
Tickets.com is a US-based private ticketing company founded in 1995 and headquartered in Costa Mesa, California, operating a dual-offering model. On the consumer side, it runs a direct-to-consumer e-commerce marketplace at tickets.com where individuals purchase tickets for sports, concerts, theater, and comedy events, with location-based event discovery, secure multi-network payment processing (Mastercard, Visa, American Express, Discover, Diners Club), and a "Buyer Guarantee" addressing ticket authenticity and fraud concerns. On the enterprise side, the company sells its ProVenue platform to venues, sports teams, and event organizers, providing ticketing infrastructure including mobile ticketing and online ticket management tools.
Revenue is generated primarily through transaction fees on ticket sales across both primary and secondary marketplace activity. The go-to-market motion is hybrid: direct-to-consumer for individual buyers and a B2B channel-partner motion for institutional clients, exemplified by the August 2025 multi-year agreement with Utah Valley University Athletics. The company employs 251-500 staff and operates without disclosed parent, subsidiary, or post-2001 funding events — its last known funding round was a $15M raise in May 2001 from General Atlantic and International Capital Partners. Leadership includes Joe Choti as President & CEO, Cristine Hurley as CFO and EVP of Business Operations, and Derek Argobright as CTO.
The company competes within the global sports event ticketing market valued at $39.3B in 2023 and projected to reach $71.8B by 2030 at approximately 9% CAGR. No AI/ML capabilities, patents, regulatory actions, mergers, or acquisitions are disclosed in the source material, indicating a relatively traditional transaction-processing business model focused on marketplace liquidity, payment processing integration, and enterprise platform deployment.
Tickets.com firmographics
Firmographics- Name
- Tickets.com
- Legal name
- Tickets.com
- Website
- https://Tickets.com
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Tickets.com operates a consumer marketplace for sports, concert, theater, and comedy tickets alongside its ProVenue enterprise ticketing platform for venues and event organizers, monetizing via transaction fees on ticket sales.
- Ownership category
- akta.pro rank
Tickets.com industry classification
Industry- Product category
- Online Event Ticketing
- NAICS
- Amusement Parks and Arcades (7131), Spectator Sports (71121)
- SIC
- Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Primary Ticketing Platforms & Box Office Systems (MPAGAJAA)
- akta.pro secondary industries
- Live Event Ticketing (Concerts, Festivals, Comedy) (HSACALAA), Event Discovery, Listings & Calendar Platforms (MPAGAJAL)
Keywords
Where Tickets.com is headquartered
LocationHeadquarters
- HQ city
- Costa Mesa
- HQ country
- United States
- HQ region
- North America
Markets served
Tickets.com business model
Business model- GTM type
- B2B and B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Ticket Sales Commission: Tickets.com generates revenue through transaction fees on ticket sales, serving as a primary and secondary marketplace for sports, concerts, and theater events.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Tickets.com product offering
Product offeringCore offering
Tickets.com runs a consumer-facing online marketplace where individuals can search, browse, and purchase verified tickets for sports, concerts, theater, and comedy events. In parallel, the company offers its ProVenue® enterprise ticketing platform to venues, sports teams, and event organizers, providing mobile ticketing, online ticket management, and integrated payment processing as a managed service. Revenue is primarily generated through transaction fees on ticket sales across both consumer and B2B channels.
Product overview
Tickets.com operates as a dual-offering company consisting of the consumer-facing Tickets.com Marketplace for purchasing sports, concerts, and theater tickets, and the enterprise ProVenue platform for venues and event organizers. The consumer marketplace enables ticket buyers to browse and purchase event tickets across multiple categories with buyer guarantees, while ProVenue provides the underlying ticketing infrastructure and management tools for venue operators and sports organizations.
Differentiator
Problem solved
Functional benefit
Brands
- ProVenue®: Ticketing platform offered by Tickets.com for event management including mobile ticketing and online management
Products and services
- Tickets.com Marketplace Consumer-facing online marketplace where individuals can search, browse, and purchase verified tickets for sports, concerts, theater, and comedy events. Tickets are sold with a Buyer Guarantee covering authenticity and delivery, supported by secure payment processing for major card networks and location-based event discovery.
- ProVenue® Platform Enterprise ticketing platform offered by Tickets.com to venues, sports teams, and event organizers. Provides mobile ticketing options and online ticket management capabilities that clients deploy to run their own ticketing operations, including implementations for university athletics departments.
Companies that use Tickets.com
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles2 records
Tickets.com technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature1 record
Tickets.com partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Utah Valley University AthleticscoreUtah Valley University Athletics partnered with Tickets.com as their official ticketing provider starting with the 2025-26 season. Tickets.com implemented its ProVenue® platform to improve ticketing services for UVU fans, including mobile ticketing options and online ticket management.
Scale indicators2 records
Recent moves4 records
Expansion highlights3 records
Tickets.com competitors and assessment
Company assessmentDirect peers
- Vivid Seats: Public secondary ticketing marketplace for sports, concerts, and theater — overlaps with Tickets.com's consumer marketplace on resale/secondary inventory.
- SeatGeek: Consumer-facing primary and secondary ticketing marketplace with a B2B enterprise software arm for sports teams and venues — directly competitive across both sides of Tickets.com's business.
- AXS (AEG): Primary ticketing platform affiliated with Anschutz Entertainment Group, combining a consumer marketplace with venue/team enterprise software and digital ticketing — closely matches Tickets.com's B2C + B2B model.
- Eventbrite: Ticketing platform focused on live events across music, sports, and entertainment with both consumer discovery and organizer tools — comparable in marketplace-plus-tools model, though skewed toward smaller/community events.
- Paciolan (Learfield): Enterprise ticketing platform serving college athletics and live entertainment venues, providing box-office and online ticket management — directly comparable to Tickets.com's ProVenue® offering in the college sports segment.
- AudienceView: Enterprise ticketing and CRM platform for performing arts venues, sports, and universities — a B2B peer to Tickets.com's ProVenue® offering for venue and event organizers.
- Ticketmaster: Dominant primary ticketing platform owned by Live Nation, serving sports, concerts, and theater with both consumer marketplace and enterprise venue software — directly comparable to Tickets.com's consumer marketplace and ProVenue® dual offering.
- StubHub: One of the largest consumer-facing secondary ticketing marketplaces globally for sports, concerts, and theater — comparable in consumer marketplace mechanics to Tickets.com.
Emerging players
- Tixr: Modern primary ticketing platform targeting music festivals, sports, and live events with direct-to-consumer sales — a newer, design-focused peer competing for the same venue and team contracts as ProVenue®.
- TodayTix: Mobile-first ticketing app focused on theater and live entertainment with a curated consumer experience — comparable to Tickets.com's theater vertical but specialized in last-minute Broadway/West End inventory.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Tickets.com social profiles
Digital presenceTickets.com financial estimates
Financial estimateRevenue estimate
Valuation estimate
Tickets.com leadership team
Management profileNumber of profiles
Profiles3 records
Tickets.com funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Tickets.com M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Tickets.com
What does Tickets.com do?
Tickets.com runs a consumer-facing online marketplace where individuals can search, browse, and purchase verified tickets for sports, concerts, theater, and comedy events. In parallel, the company offers its ProVenue® enterprise ticketing platform to venues, sports teams, and event organizers, providing mobile ticketing, online ticket management, and integrated payment processing as a managed service. Revenue is primarily generated through transaction fees on ticket sales across both consumer and B2B channels.
Is Tickets.com a public or private company?
Tickets.com is a private company. It is classified as venture growth investor backed and is currently operating.
When was Tickets.com founded?
Tickets.com was founded in 1995. It employs 251 to 500 people.
Where is Tickets.com based?
Tickets.com is headquartered in Costa Mesa, United States, in the North America region.
How does Tickets.com make money?
One revenue line is on record: ticket Sales Commission.
Who are Tickets.com's main competitors?
Direct peers on record are Vivid Seats, SeatGeek, AXS (AEG), Eventbrite, Paciolan (Learfield), AudienceView, Ticketmaster and StubHub. Emerging players are Tixr and TodayTix.
Does Tickets.com have an API?
No public API is recorded for Tickets.com.
What industry is Tickets.com in?
Tickets.com's product category is Online Event Ticketing. Its primary akta.pro industry code is MPAGAJAA, Primary Ticketing Platforms & Box Office Systems, with a secondary code of HSACALAA, Live Event Ticketing (Concerts, Festivals, Comedy). Its NAICS code is 7131 and its SIC code is 7900.