What Unite Here! Local 100 does

UNITE HERE Local 100 is a labor union local chartered under the international UNITE HERE union, representing over 15,000 food service and hospitality workers across New York City, Westchester, Long Island, and New Jersey. Its represented workforce spans cafeterias, executive dining rooms, restaurants, bars, delis, airports, sports and exhibition halls, and performing arts centers, with named signatory employers including Barclays Center, Madison Square Garden, MetLife Stadium, LaGuardia Airport, Newark Airport, Bloomberg Media, Marsh McLennan, UBS Compass, the Four Seasons Restaurant, and the 21 Club.

The union's core "products" are collective bargaining representation and a suite of member services rather than software or technology products. Member offerings include health insurance administered through Hospitality Rx and Empire BCBS, pension benefits, immigration assistance, free computer/classes via the Local 100 Training Center, and member communications through newsletters and an SMS opt-in program. Service delivery runs through three physical offices (Queens, Manhattan headquarters, and Newark) and a field organizing structure with directors and organizers segmented by sector (airports, NY airports, cafes/restaurants, stadiums and arenas). No proprietary technology platform, API, or AI capabilities are disclosed.

The business model is funded primarily by recurring monthly membership dues; bylaws changes in 2023-2024 eliminated the prior $50 initiation fee, and a membership meeting was convened in July 2025 to vote on a dues increase. There is no public revenue disclosure, equity funding, or M&A activity. The union monetizes its representational capacity through enforcement, with a documented $1,100,791.40 in grievances and arbitrations won for members since April 2015, including a $243,000 wage-theft settlement for MetLife Stadium workers.

Name

Unite Here! Local 100

Legal name

UNITE HERE Local 100

Website

https://unitehere100.org

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

51–100 employees

Short description

UNITE HERE Local 100 is a labor union representing over 15,000 food service and hospitality workers across New York City, Westchester, Long Island, and New Jersey, delivering collective bargaining, grievance representation, and member benefits in cafeterias, airports, stadiums, and performing arts centers.

Ownership category

akta.pro rank

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Membership Dues: Union operates primarily on membership dues from represented workers. Bylaws changes in 2023-2024 eliminated initiation fees while maintaining monthly dues structure.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels8 records

Core offering

UNITE HERE Local 100 is a labor union local representing food service and hospitality workers in cafeterias, executive dining rooms, restaurants, bars, delis, airports, sports and exhibition halls, and performing arts centers across New York City, Westchester, Long Island, and New Jersey. It provides collective bargaining, contract negotiation, grievance and arbitration representation, and supplemental member benefits including health insurance, pension, immigration services, and workforce training.

Product overview

UNITE HERE Local 100 operates as a unified union organization rather than a software platform, offering a portfolio of member services including union representation, collective bargaining, health care benefits, pension benefits, immigration assistance, and training programs. The organization serves food service and hospitality workers across New York City, Westchester, Long Island, and New Jersey through its core membership program, the Local 100 Training Center, and various member resource programs. Communication to members is facilitated through newsletters and a text message program.

Differentiator

Problem solved

Functional benefit

Products and services

• Union Membership Core membership in UNITE HERE Local 100, a labor union providing collective bargaining, contract negotiation, and grievance/arbitration representation for food service and hospitality workers throughout New York City, Westchester, Long Island, and New Jersey. Members pay monthly dues.
• Health Care Benefits Health insurance benefits provided to union members, including pharmacy and drug benefits managed through Hospitality Rx, Empire BCBS Future Moms Program, and LiveHealth Online telemedicine services.
• Pension Benefits Pension benefits for union members including employer contributions negotiated through collective bargaining and retirement planning support.
• Local 100 Training Center Training center for union members providing skill development, workforce training programs, and shop steward training.
• Immigration Services Immigration assistance and resources for members including citizenship program support for workers navigating immigration processes.

Quantifiable outcome

• $1,100,791.40 in grievances and arbitrations won for members since April 2015
• +3 more outcomes

Named customers10 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Levy (food service provider)coreStrategic or Co-development PartnerLevy is the food service provider at Barclays Center. UNITE HERE Local 100 negotiated a new contract with Levy in 2023 achieving $25 minimum wage, improved health insurance access, and new 401k with employer match for workers.
• NYC Mayor Bill de BlasiocoreStrategic or Co-development PartnerThe Mayor signed the Worker Retention Bill into law in October 2016, a key legislative victory for Local 100 that requires 90-day job retention for food service workers during contract transitions.
• Delaware North (MetLife Stadium operator)minorStrategic or Co-development PartnerDelaware North operates food service at MetLife Stadium. Local 100 won a $243,000 settlement for underpaid wages for their members at this venue in December 2015.
• UNITE HERE International UnioncoreStrategic or Co-development PartnerLocal 100 is a local chapter of the UNITE HERE International Union, which represents food service, hospitality, and gaming workers across North America.
• Workers Defense LeagueminorStrategic or Co-development PartnerLocal 100 participates in Workers Defense League events. Bill Granfield, President of Local 100, was honored at the Workers Defense League 80th Anniversary Dinner in May 2016.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• 32BJ SEIU: NYC-based SEIU local representing building service and food service workers in commercial real estate. Directly competes for the same corporate cafeteria and building-based food service workers that Local 100 organizes in NYC.
• UNITE HERE Local 11: Sister local of the same UNITE HERE international union representing hotel, food service, and hospitality workers in the Los Angeles area. Directly comparable as a food service and hospitality union with the same parent, similar organizing playbook, and benefit delivery model.
• New York Hotel and Motel Trades Council (HT&MC): NYC hotel workers union representing room attendants, food service, and hospitality staff in major Manhattan hotels. Directly comparable as a NYC hospitality union with overlapping employer relationships and a similar high-density urban organizing model.
• UNITE HERE Local 26: Sister local of UNITE HERE representing hotel, food service, and gaming workers in the Boston/New England region. Comparable to Local 100 in industry focus, member benefits structure, and reliance on collective bargaining in a high-cost metropolitan market.
• Workers United (SEIU): SEIU-affiliated union representing laundry, food service, manufacturing, and retail workers across the Northeast. Competes for some of the same apparel, laundry, and food service worker segments in NYC and the surrounding region.

Broad incumbents

• UNITE HERE International Union: Parent international union that charters Local 100. Comparable as the umbrella organization overseeing food service and hospitality locals across North America, providing shared bargaining infrastructure, training, and political coordination.
• United Food and Commercial Workers International Union (UFCW): Large international union representing grocery, food processing, retail, and meatpacking workers. Comparable industry overlap in food service and retail food, but operates as a much broader national federation rather than Local 100's metro-focused model.

Regional players

• UNITE HERE Local 75: UNITE HERE local representing food service, hotel, and gaming workers in Connecticut. Comparable in scope and parent organization, but operates in a smaller, adjacent geography rather than direct competition with Local 100.
• SEIU 1199: Major NYC-based SEIU local representing healthcare and hospital service workers. Comparable as a large, influential NYC labor organization with similar member benefit infrastructure, but operates in healthcare rather than hospitality.

Emerging players

• Teamsters Local 237: NYC-based Teamsters local representing public sector, food service, and airport-related workers. Comparable as a large NYC labor local with overlapping airport and food service jurisdiction and similar municipal advocacy focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/unitehere100
• Facebookfacebook.com/UniteHereLocal100
• Instagraminstagram.com/uniteherelocal100
• LinkedInlinkedin.com/company/unite-here-100-local

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Unite Here! Local 100