What UNITE HERE Local 11 does

UNITE HERE Local 11 is a chartered labor union affiliated with UNITE HERE International Union that represents more than 32,000 hospitality workers across Southern California and Arizona. Founded in 1912 (previously operating as Local 631), the union organizes workers in hotels, restaurants, airports (including LAX, Phoenix Sky Harbor, and Tucson), sports arenas (SoFi Stadium, Dodger Stadium), and convention centers (Anaheim Convention Center, Phoenix Convention Center). Members are concentrated in five primary segments: hotel workers, restaurant workers, airport/airline catering staff, sports arena workers, and convention center workers. The union is governed by a three Co-President leadership structure, with Kurt Petersen and Ada Briceño among the named Co-Presidents, alongside an elected Executive Board and Vice Presidents serving three-year terms.

The union's core product is membership representation, delivered through collective bargaining, contract enforcement, strikes, and political advocacy. Supplementary member-facing services include a Legal Fund (providing immigration, housing, and family legal services through partner law firm Hadsell Stormer Renick & Dai LLP, with members paying only 20% of filing fees), healthcare navigation, pension administration, the Hospitality Training Academy, and the Citizenship Fair Program (attorneys cover 80% of filing fees for eligible members). The union operates four offices — Los Angeles (464 Lucas Ave, headquarters), Garden Grove (Orange County), Phoenix (Arizona regional HQ), and Inglewood — and runs a community-led go-to-market motion via worksite organizing, door-to-door outreach, and digital channels including a website 'Join Us' portal and social media accounts on X, Facebook, and Instagram.

Revenue is generated through recurring monthly membership dues (subscription model), with members able to pay via automatic deductions or one-time payments through the union's website or Dues Department. Specific dues amounts are not publicly disclosed. The union is funded exclusively by member dues; it has no outside investors, venture capital, or public ownership. Notable recent strategic actions include securing a $30/hour Olympic Wage ordinance ahead of the 2028 Los Angeles Olympics, winning a $233 million wage-theft settlement for 2,800 Disney workers, triggering LAWA's 'yellow card' probation against airline caterer Flying Food Group, and ratifying contracts covering SoFi Stadium workers.

Name

UNITE HERE Local 11

Legal name

UNITE HERE Local 11

Website

https://unitehere11.org

Company type

Private

Founded year

1912

Operating status

Operating

Headcount range

11–50 employees

Short description

UNITE HERE Local 11 is a labor union representing 32,000+ hospitality workers across hotels, restaurants, airports, sports arenas, and convention centers in Southern California and Arizona, funded by member dues and focused on collective bargaining, contract enforcement, and political advocacy.

Ownership category

akta.pro rank

Headquarters

HQ city

Los Angeles

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Union Dues: The union generates revenue through membership dues. Members pay dues monthly, with options for automatic monthly payments or one-time non-automatic payments. Dues department can be reached at (213) 481-8530 Ext 353.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

UNITE HERE Local 11 is a labor union that represents over 32,000 hospitality workers across Los Angeles, Orange County, Phoenix, and Inglewood. The union negotiates collective bargaining agreements with hospitality employers, enforces labor contracts, provides member benefits including legal and healthcare support, and conducts worker organizing in the hotel, food service, airport, and gaming industries.

Product overview

UNITE HERE Local 11 is a labor union providing membership-based services to hospitality industry workers. The core offering is union representation covering wages, working conditions, and worker rights. The union offers supplementary benefits including a Legal Fund for immigration and civil legal services, healthcare navigation, pension information, and the Hospitality Training Academy for career development. The organization also conducts political advocacy and community organizing campaigns.

Differentiator

Problem solved

Functional benefit

Products and services

• Collective Bargaining Representation
• Member Legal Services
• Healthcare Benefits
• Worker Organizing Campaigns

Quantifiable outcome

• $233 million settlement won for Disneyland workers in wage theft case
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core and minor.

• UNITE HERE InternationalcoreStrategic or Co-development PartnerUNITE HERE Local 11 is affiliated with UNITE HERE International Union, which represents hundreds of thousands of hospitality workers in the United States, Canada, and Puerto Rico. The international union provides support, resources, and collective bargaining coordination.
• Hadsell Stormer Renick & Dai LLPcoreImplementation/ SI/ Consulting PartnerLaw firm provides immigration and legal services to union members through the Legal Fund. Services include citizenship applications, green cards, DACA, work permits, and other immigration matters. Members pay only 20% of filing fees with the Legal Fund covering the rest.
• CASE (Central Arizonans for a Sustainable Economy)minorStrategic or Co-development PartnerArizona-based organization provides immigration services, ACA health insurance enrollment help, DACA assistance, naturalization services, and citizenship classes to Local 11 members and their families in Arizona.
• Better Neighbors Los AngelesminorStrategic or Co-development PartnerCoalition partner in housing advocacy and short-term rental regulation enforcement campaigns. Collaborated on Home Sharing Ordinance enforcement and Vacation Rental Ordinance opposition.
• Strategic Action for a Just Economy (SAJE)minorStrategic or Co-development PartnerEconomic justice organization partner in coalition efforts for housing protection and worker rights campaigns.
• Black Lives Matter Los AngelesminorStrategic or Co-development PartnerAlliance for social justice campaigns including #AdiosVillanueva sheriff accountability campaign and general labor and racial justice initiatives.
• SEIU-United Service Workers WestminorStrategic or Co-development PartnerAllied union for joint action campaigns including LAX worker actions and shared political advocacy.
• UFCW 770minorStrategic or Co-development PartnerAllied food and commercial workers union in joint labor actions and community campaigns.
• Worker Power (Arizona)minorStrategic or Co-development PartnerArizona-based worker organization partner for political action and advocacy campaigns including minimum wage and worker rights initiatives.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• UFCW 770 (United Food and Commercial Workers): Allied food and commercial workers union in Southern California. Named coalition partner of Local 11; directly comparable in restaurant and food-service worker representation.
• UNITE HERE Local 26 (Boston): UNITE HERE local representing hospitality workers in the Boston metro area. Directly comparable as a same-affiliation local with similar organizing structure and sector focus.
• UNITE HERE International Union: Parent union of Local 11; represents hundreds of thousands of hospitality workers across the U.S., Canada, and Puerto Rico. Directly comparable as a labor union with overlapping membership categories (hospitality, food service, airports).
• Culinary Workers Union Local 226 (Las Vegas): UNITE HERE-affiliated hospitality union representing 60,000+ workers in Las Vegas casinos, hotels, and restaurants. Closest direct peer in scale, sector focus, and contract negotiation tactics.
• UNITE HERE Local 5 (Hawaii): UNITE HERE local representing hospitality workers in Hawaii's hotel and food service sector. Strong regional peer with similar tourism-industry dynamics.
• SEIU-United Service Workers West (SEIU-USWW): Allied service workers union in California representing janitorial, security, and airport workers. Overlapping jurisdiction at LAX and other venues, including named coalition partner of Local 11.
• UNITE HERE Local 2 (San Francisco): UNITE HERE local representing hospitality workers across San Francisco and Northern California. Strong regional peer with similar employer base (major hotel chains, airports, stadiums).
• UNITE HERE Local 100 (New York City): UNITE HERE local representing hospitality workers across NYC hotels and restaurants. Comparable in scale and employer base, with extensive political and organizing capabilities.

Broad incumbents

• SEIU (Service Employees International Union): Largest labor union in North America with overlapping service-worker membership categories (healthcare, property services, public sector). Broader in scope but competes for some of the same worker categories.

Others

• Teamsters: International labor union with overlapping jurisdiction in transportation, hospitality logistics, and airport ground services. Tangential but adjacent competitor for specific worker categories.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/unitehere11
• Facebookfacebook.com/UniteHereLocal11
• Instagraminstagram.com/unitehere11
• LinkedInlinkedin.com/company/unite-here-local-11

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UNITE HERE Local 11