Caisse cantonale neuchâteloise de compensation

What Caisse cantonale neuchâteloise de compensation does

Caisse cantonale neuchâteloise de compensation (CCNC) is an autonomous public institution (établissement autonome de droit public) under Swiss law, founded January 1, 1948 by the Canton of Neuchâtel and supervised by the Federal Social Insurance Office (OFAS). It administers the full suite of Swiss federal and cantonal social insurance programs for the Canton of Neuchâtel: old-age and survivors' insurance (AVS), disability insurance (AI), family allowances (AF), supplementary benefits (PC), bridging benefits (PTra), unemployment insurance contributions, and loss-of-earnings compensations (APG, maternity, paternity, caregiving, adoption). In 2025, the total of contributions collected and benefits paid exceeded CHF 1.36 billion, administered across 15,603 affiliated enterprises. CCNC is governed by an 11-member management commission chaired by the head of the Department of Employment and Social Cohesion (DECS) and has no private shareholders or external investors.

The institution's technology stack is built around the AKIS core IT system, successfully migrated on June 3, 2025 after 1,327 days of preparation, which centralizes administration of AVS, AI, family allowances, and complementary benefits. Customer-facing services are delivered through the connect digital portal (71% adoption among invited employers), online calculators, an online medical expense reimbursement portal (52% of reimbursements processed digitally), and integration with the Swiss eBill invoicing platform and ELM/Swissdec standard for employer payroll data exchange. Hosting is on Swiss infrastructure (Infomaniak Network SA; SIEN for core application data), with Artionet Sàrl managing the web CMS. The institution is pursuing further digital transformation including a planned My Cockpit portal for insured persons, a Data Management Center, and the phased digital rollout of loss-of-earnings compensation applications through 2026.

CCNC operates a non-commercial business model funded through statutory contributions from employers, employees, and self-employed persons, with management costs billed proportionally to the wage mass under management. Distribution is multi-channel: physical counter at the Neuchâtel headquarters, regional AVS agencies across the canton, telephone, email, and self-serve digital channels. The customer base spans three primary segments: employers and self-employed individuals (compliance, declaration, contribution payment), retirees/disabled persons/survivors (pension receipt, supplementary benefits), and parents/caregivers (loss-of-earnings claims). The family allowance employer contribution rate was reduced from 1.9% to 1.8% effective January 1, 2026. Headcount stands at 94 employees (80 FTE) including 2 apprentices, with a median age of 39 and a turnover rate of 10.1%.

Name

Caisse cantonale neuchâteloise de compensation

Legal name

Caisse cantonale neuchâteloise de compensation

Website

https://caisseavsne.ch

Company type

Private

Founded year

1948

Operating status

Operating

Headcount range

101–250 employees

Short description

The Caisse cantonale neuchâteloise de compensation (CCNC) is an autonomous public institution administering Swiss statutory social insurance (AVS, AI, family allowances, supplementary benefits, loss-of-earnings) for 15,603 affiliated employers and beneficiaries across the Canton of Neuchâtel, funded through statutory contributions rather than commercial revenue.

Ownership category

akta.pro rank

Headquarters

HQ city

Neuchâtel

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Social Insurance Administration Funding: CCNC is a public institution (établissement autonome de droit public) established January 1, 1948. It is funded through statutory contributions from employers, employees, and self-employed persons. Management fees are billed proportionally to the wage mass under management. In 2025, the total of contributions collected and benefits paid exceeded 1.36 billion CHF.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Caisse cantonale neuchâteloise de compensation (CCNC) is a public autonomous institution that administers Swiss federal and cantonal social insurance schemes for the Canton of Neuchâtel. Its core offering covers collection of contributions and payment of benefits across AVS (old-age and survivors' insurance), AI (disability insurance), family allowances (ALFA), supplementary benefits (PC), bridging benefits (PTra), unemployment insurance, and loss-of-earnings allowances (maternity, paternity, caregiving, adoption). The connect digital portal and online services support employer affiliation, salary declaration, benefit claims, and medical expense reimbursements.

Product overview

Caisse cantonale neuchâteloise de compensation (CCNC) is a public law institution administering Swiss federal and cantonal social insurance schemes. The core offering consists of AVS (old-age/survivors' insurance), AI (disability insurance), family allowances (ALFA), supplementary benefits (PC), bridging benefits (PTra), unemployment insurance, and various loss-of-earnings compensations (APG/maternity/paternity/caregiving/adoption). The digital service portfolio centers on the connect online portal enabling employers and self-employed persons to manage contributions, submit salary data, request allowances, and access documents—with ELM/Swissdec integration for electronic payroll exchange. Additional digital services include online medical expense reimbursement, contribution calculators, and forthcoming My Cockpit portal for insured persons. Internal transformation includes AKIS IT system migration (June 2025), 3C service launch (January 2026), and planned Data Management Center.

Differentiator

Problem solved

Functional benefit

Products and services

• AVS - Old-Age and Survivors' Insurance Swiss federal old-age and survivors' insurance providing retirement pensions, survivor benefits, helplessness allowances, and auxiliary means. CCNC collects contributions from employers, employees, and self-employed persons and maintains individual accounts tracking contribution history for residents of the Canton of Neuchâtel.
• AI - Disability Insurance Swiss federal disability insurance providing benefits to insured persons with reduced earning capacity. CCNC processes daily allowances (indemnités journalières) and coordinates with the IV-Stelle Neuchâtel office.
• AF - Family Allowances (ALFA) Family allowance payments to employees and self-employed persons in the Canton of Neuchâtel. CCNC administers the ALFA family allowances fund, with employer contribution rate of 1.8% of gross salary effective January 1, 2026 (reduced from 1.9%).
• PC - Supplementary Benefits Means-tested benefits supplementing AVS/AI pensions for persons whose insurance benefits and other income do not cover recognized living expenses. Includes medical expense reimbursements for dental, transport, household help, auxiliary aids, and temporary care facility stays.
• PTra - Bridging Benefits Transitional benefits for older unemployed persons aged 60-65 who exhaust unemployment benefits before reaching retirement age.
• APG/AMat/AAP/APC/AAdop - Loss of Earnings Allowances Income replacement allowances covering military/civilian service (APG), maternity (AMat), paternity/other parent (AAP), caregiving (APC), and adoption (AAdop) situations for insured persons.
• AC - Unemployment Insurance Coordination of unemployment insurance contributions and administrative processes for the Canton of Neuchâtel.
• RPI - Health Insurance Premium Reduction

Quantifiable outcome

• Over 1.36 billion CHF in contributions collected and benefits paid in 2025
• +4 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature5 records

Partnerships

Six partnerships are on record, tiered core, key and minor.

• AVIVO NeuchâtelcoreStrategic or Co-development Partner · 1 January 2025Partnership with AVIVO and the DECS (Département de l'emploi et de la cohésion sociale) to combat non-take-up of complementary benefits (PC). A press conference was held in October 2025 to highlight this innovative initiative. The partnership addresses the social responsibility of reaching the most vulnerable populations who are entitled to but do not claim supplementary benefits.
• Canal AlphakeyGTM or Marketing Partner · 1 January 2025Launch of the bimonthly TV chronicle 'Un avenir assuré' in January 2025, in partnership with Canal Alpha. The series aims to make social insurance accessible and comprehensible to the general public, showcasing the roles and missions of CCNC staff.
• RTN (Radio Télévision Neuchâtel)minorGTM or Marketing Partner · 1 January 2025CCNC maintains presence on RTN radio as part of its public information and awareness strategy to reach the Neuchâtel population on social insurance topics.
• CreaholicminorStrategic or Co-development Partner · 1 January 2025Innovation lab collaboration for organizational culture workshops. Sessions held with CCNC staff on values, culture, and team building. Used for working on corporate culture, identifying 'facilitators' within staff, and promoting cross-functional collaboration.
• DECS (Département de l'emploi et de la cohésion sociale)coreOthers · 1 January 2025CCNC is under the supervision of the DECS. The Head of the DECS (Florence Nater) chairs the 11-member management commission. Collaboration on complementary benefits non-take-up study and broader social policy initiatives.
• Fiduciaire Muller Christe & Associés SAminorOthers · 1 January 2025External audit firm based in Neuchâtel. Acts as the revision body (organe de révision), conducting two annual audits: one for the control of previous year's accounts and another concerning application of legal provisions.

Scale indicators10 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• PUBLICA: PUBLICA is the pension fund for federal employees and affiliated employers, administering occupational pension benefits. Although focused on occupational rather than state pensions, it is comparable in operating model: large-scale benefits administration under public mandate with member portals and digital services.
• Suva: Suva is Switzerland's national accident insurance fund, administering mandatory accident insurance and prevention across all cantons. While broader in geographic scope and narrower in product line (accident only), it shares the public-mandate, contribution-based, and digitally transforming operating model relevant to CCNC's supplementary benefits and accident-related work.

Direct peers

• SVA Thurgau: SVA Thurgau is the cantonal social insurance agency for Canton Thurgau, administering the same federal AVS/AI/family allowance mandates as CCNC. Direct peer in scale, service offering, and digital maturity trajectory.
• SVA Aargau: SVA Aargau is the cantonal social insurance agency for Canton Aargau, administering the same Swiss federal social insurance schemes (AVS, AI, APG, family allowances) as CCNC under identical federal mandates. It is a direct operational peer with similar scale, governance, and digital service offerings.
• SVA St. Gallen: SVA St. Gallen is the cantonal social insurance agency for Canton St. Gallen, administering identical Swiss federal programs to CCNC. It shares the same regulatory framework, contribution structures, and uses compatible AKIS-class IT infrastructure, making it a near-direct operational peer.
• Ausgleichskasse Basel-Stadt: AK Basel-Stadt is the cantonal compensation fund for Basel-Stadt, administering the same AVS/AI/APG/family allowance programs as CCNC under the federal OFAS framework. Direct peer in mandate and operational scope within an urban canton.
• Ausgleichskasse Bern: AK Bern is the cantonal compensation fund for Canton Bern, administering the same Swiss federal and cantonal social insurance programs as CCNC. Comparable in mandate, governance structure (cantonal oversight), and digital service model.
• SVA Luzern: SVA Luzern is the cantonal social insurance agency for Canton Lucerne, administering identical Swiss social insurance programs as CCNC. Comparable in operations, regulatory exposure, and service portfolio including employer portals and benefits processing.

Others

• Federal Social Insurance Office (BSV/OFAS): BSV/OFAS is the federal supervisory authority that oversees CCNC and all cantonal compensation funds. It defines the regulatory framework CCNC operates within, approves contribution rates and reforms (AVS 21), and is therefore a critical ecosystem participant rather than a competitor.
• AKCT (Ausgleichskassenkonferenz): AKCT is the conference of Swiss compensation funds, coordinating policy, IT standards (including AKIS), and inter-cantonal matters among members like CCNC. It is an enabling ecosystem body that standardizes the operating environment CCNC and its peer cantonal funds operate in.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/caisse-cantonale-neuch-teloise-de-compensation-ccnc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Caisse cantonale neuchâteloise de compensation