North Shore Community Action Programs

What North Shore Community Action Programs does

North Shore Community Action Programs (NSCAP) is a 501(c)(3) nonprofit community action agency founded in 1965 in response to the federal War on Poverty and headquartered in Peabody, Massachusetts. The organization delivers a portfolio of social service programs to low-income individuals, families, elderly residents, disabled individuals, and immigrants across Essex County, including home energy assistance (LIHEAP fuel assistance), housing and homelessness prevention, housing payment assistance, adult education and ESOL classes, in-home health services, and area resource referrals. NSCAP reports serving approximately 7,754-8,404 low-income clients annually through a network of 191 partner organizations and conducts roughly 1,300 hours of in-home care each month, primarily for elderly and disabled clients.

The business model is a hybrid of government grant funding (LIHEAP and other federal/state anti-poverty programs), private donations and fundraising events (Spring Into Action Gala, Fall Classic Golf Tournament, recurring giving), and fee-for-service home health care offered on a sliding income scale. Programs are delivered at no cost to income-eligible clients through direct in-person service at the Peabody office, at partner locations, and via in-home visits. The organization operates within the MASSCAP network of 23 Massachusetts Community Action Agencies and the national Community Action Partnership, which collectively confer access to designated funding streams and policy advocacy.

NSCAP employs 51-100 staff, is governed by an elected Board of Directors that includes low-income community representatives, and adapts operations through digital channels (Mailchimp newsletter, WordPress website refreshed for ADA compliance) while remaining fundamentally a labor-intensive, relationship-driven service organization rather than a technology platform. Revenue is not publicly disclosed and there are no investment rounds, subsidiaries, or M&A activities to report.

Name

North Shore Community Action Programs

Legal name

North Shore Community Action Programs, Inc.

Website

https://nscap.org

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

51–100 employees

Short description

North Shore Community Action Programs is a 501(c)(3) nonprofit founded in 1965 in Peabody, Massachusetts, delivering fuel assistance, housing support, adult education, and in-home health services to roughly 7,750-8,400 low-income individuals and families annually across Essex County.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Community Housing Services (62422), Community Food and Housing, and Emergency and Other Relief Services (6242), Services for the Elderly and Persons with Disabilities (62412), Social Assistance (624), Individual and Family Services (6241)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Food & Nutrition Assistance Programs (BPAIAKAF)

Keywords

• Community social services
• Home energy assistance
• Homelessness prevention
• Home health services
• Adult education programs

Headquarters

HQ city

Peabody

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Fundraising: Individual and corporate donations, annual appeals, recurring giving programs, and special events including galas and golf tournaments.
2. Government Grants: Funding from government sources including LIHEAP (Low Income Home Energy Assistance Program) for fuel assistance and other social service programs.
3. Private Pay Home Health Services: Affordable private pay home health services provided on a sliding scale according to consumer income.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

North Shore Community Action Programs (NSCAP) is a 501(c)(3) nonprofit social services organization that delivers a portfolio of programs to low-income individuals and families across the North Shore of Massachusetts. Core offerings include Home Energy Assistance (fuel/utility aid), Adult Education (ESOL classes and job readiness training), Housing and Homelessness Prevention, Housing Payment Assistance, Home Health Services (in-home care for elderly and disabled individuals), MBTA Commuter Transit Assistance, and Area Referral Services connecting clients to community resources.

Product overview

North Shore Community Action Programs (NSCAP) operates as a unified portfolio of social service programs designed to help low-income families and individuals achieve economic and social stability. The organization offers multiple interconnected programs including Home Energy Assistance (fuel assistance), Adult Education (ESOL classes and job readiness training), Home Health Services (in-home care), Housing and Homelessness Prevention, Housing Payment Assistance (emergency rental/mortgage aid), and Area Referral Services. These programs work together to address the various needs of vulnerable populations including the elderly, disabled, homeless, immigrants, and low-income families. NSCAP serves the central region of Essex County, Massachusetts, assisting approximately 7,754-8,404 low-income individuals annually.

Differentiator

Problem solved

Functional benefit

Products and services

• Area Referral Sources
• Adult Education
• Home Energy Assistance (Fuel Assistance)
• Housing and Homelessness Prevention
• Home Health Services
• Housing Payment Assistance (RAFT/ERMA)
• MBTA Commuter Transit Assistance

Quantifiable outcome

• Assisted 7,754-8,404 low-income individuals annually
• +4 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered core, moderate and minor.

• MASSCAP (Massachusetts Community Action Programs)coreStrategic or Co-development PartnerState-level association of Community Action Agencies in Massachusetts. NSCAP is a member of this network of 23 Community Action Agencies that work together to fight poverty across the state.
• Community Action PartnershipcoreStrategic or Co-development PartnerNational membership organization for Community Action Agencies. NSCAP participates in this network providing resources, best practices, and advocacy for community action programs.
• North Shore Elder ServicescoreStrategic or Co-development PartnerAging Service Access Point providing referrals for home health services and care coordination for elderly residents in the North Shore region.
• GLSS (Greater Lynn Senior Services)coreStrategic or Co-development PartnerAging Service Access Point partnering with NSCAP for home health and care services for seniors.
• SeniorCare Inc.coreStrategic or Co-development PartnerAging services organization providing coordination and referrals for home health services to North Shore residents.
• ElementCaremoderateStrategic or Co-development PartnerHealthcare program partner providing PACE (Program of All-inclusive Care for the Elderly) services in collaboration with NSCAP home health services.
• Senior Care OptionsmoderateStrategic or Co-development PartnerMassHealth program partner for coordinated care services with NSCAP home health offerings.
• Ferncroft Country ClubminorOthersGolf course venue hosting NSCAP's annual Fall Classic Golf Tournament fundraiser.
• GraVocminorGTM or Marketing PartnerDigital marketing and web development firm that sponsored the $5,000 cash prize raffle at the Spring Into Action Gala and developed the organization's website.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Harborlight Community Partners: North Shore Massachusetts nonprofit providing affordable housing, homeownership counseling, and resident services. Directly comparable in housing assistance and homelessness prevention focus serving similar Essex County communities.
• Action Inc. Community Action Agency serving the North Shore and Cape Ann region of Massachusetts. Provides fuel assistance, housing support, and weatherization services — directly comparable to NSCAP's energy and housing programs and explicitly linked on NSCAP's website.
• SeniorCare Inc. Aging services access point serving North Shore and Merrimack Valley seniors. Listed as a partnership/referral organization with NSCAP for home health services, offering overlapping elderly care services.
• Beverly Bootstraps: Community social services nonprofit in Beverly, MA providing food assistance, housing support, and emergency aid to North Shore residents. Listed as a partner organization to NSCAP, offering comparable services in an adjacent municipality.
• Housing Families Inc. Greater Boston-area nonprofit providing emergency shelter, transitional housing, and homelessness prevention services. Operates a similar housing-focused service model to NSCAP with comparable target populations.
• North Shore Elder Services: Aging Service Access Point serving North Shore elders with case management and in-home support. Referrals and service coordination partner to NSCAP, with overlapping in-home care service offerings.
• Greater Lynn Senior Services (GLSS): Aging Service Access Point on the North Shore providing in-home care and care coordination for seniors. NSCAP partners with GLSS to deliver home health services — overlapping service portfolios for elderly clients in the same region.

Broad incumbents

• Community Action Partnership: National membership organization for all U.S. Community Action Agencies. NSCAP is a member; CAP provides policy advocacy, training, and federal funding access to the broader network including NSCAP.

Regional players

• ElementCare: PACE (Program of All-inclusive Care for the Elderly) provider in Massachusetts partnering with NSCAP. Operates overlapping elderly care services regionally but as a managed care program rather than a CAP-style nonprofit.

Emerging players

• Lynn Community Health Center: Federally qualified health center serving low-income residents on the North Shore. Provides overlapping health and social services to similar low-income populations, though primarily focused on clinical care rather than social services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/NorthShoreCAP
• Instagraminstagram.com/northshorecap
• LinkedInlinkedin.com/company/north-shore-community-action-programs-nscap-

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about North Shore Community Action Programs