Suitcase.com

What Suitcase.com does

Koffer.com (branded as Suitcase.com in some markets) is a German online retailer specializing in travel luggage, bags, and accessories. The company operates as a B2C e-commerce platform offering more than 190 brands and a catalog of approximately 40,000 items, with over 9,200 active product listings available for purchase. It serves individual travelers, business professionals, and students and parents across six European countries—Germany, France, Italy, Spain, the Netherlands, and Poland—through country-specific localized storefronts. A single physical retail showroom in Backnang, Germany complements the online operations for in-person shopping, store pickup, and returns.

The platform is built on a standard e-commerce architecture with FactFinder integrated for product catalog search and faceted navigation, enabling filtering by brand, category, price, color, material, rating, and sustainability features. Product categories span suitcases, trolleys, cabin luggage, luggage sets, travel bags, business bags, backpacks, handbags, school products, wallets, and travel accessories, with brand relationships including Samsonite, Titan, Travelite, American Tourister, Delsey, Bric's, Fjällräven, Osprey, and The North Face.

Revenue is generated through one-time product sales at standard retail pricing, with no subscription component. Customers benefit from free shipping on orders over €40 within Germany, a 30-day return policy with free returns, same-day shipping for orders placed before the daily cutoff, and promotional pricing up to 60% off in sale sections. Marketing is executed through a newsletter program offering a 15% welcome discount, a magazine and content section for travel and product guidance, and a price-comparison partnership with idealo.de, while DHL serves as the primary logistics partner with Packstation and Saturday delivery options.

Name

Suitcase.com

Legal name

Koffer.com

Website

https://koffer.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Koffer.com is a German online retailer of travel luggage, bags, and accessories, operating across six European countries with 190+ brands. It serves individual travelers, business professionals, and students via localized e-commerce storefronts and one physical store in Backnang, Germany.

Ownership category

akta.pro rank

Product category

Travel Luggage & Bags Retail

NAICS

Luggage and Leather Goods Retailers (45832)

SIC

Retail-Apparel & Accessory Stores (5600), Retail-Catalog & Mail-Order Houses (5961)

akta.pro primary industry

Backpacking & Trekking Gear Retail (CRAMAAAA)

Keywords

• Travel luggage retail
• Online bag shop
• Suitcase e-commerce
• Cabin luggage store
• Business bags retail

Headquarters

HQ city

Backnang

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Supply Chain, Marketing or Sales, Operations, Personnel, Technology or R&D, Infrastructure

Revenue model

1. Product Sales: One-time product sales of luggage, bags, and travel accessories through online storefront. Customers purchase individual items at listed prices with no subscription component.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Koffer.com is a German online retailer that sells travel luggage, suitcases, cabin luggage, luggage sets, business bags, backpacks, handbags, school bags, wallets, and travel accessories from over 190 brands through a multi-country European e-commerce storefront supported by a physical Backnang showroom. Customers browse a 40,000+ SKU catalog with same-day shipping, free returns, and free shipping over €40 within Germany.

Product overview

Koffer.com is a German online retailer specializing in travel luggage and bags, offering over 190 brands across multiple product categories. The core offering centers on travel luggage (suitcases, trolleys, cabin luggage, luggage sets, travel bags) and extends to business bags, backpacks, handbags, school products, wallets, and accessories. The product portfolio includes major brands like Samsonite, Titan, Travelite, American Tourister, and Delsey. The company operates primarily as an e-commerce platform with physical store presence in Backnang, Germany.

Differentiator

Problem solved

Functional benefit

Products and services

• Reisegepäck (Travel Luggage)

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered minor and core.

• Bagage24.frminorOthersFrench language version of the Koffer.com platform serving customers in France
• Bagaglio.itminorOthersItalian language version of the Koffer.com platform serving customers in Italy
• Maletas.esminorOthersSpanish language version of the Koffer.com platform serving customers in Spain
• Bagage24.nlminorOthersDutch language version of the Koffer.com platform serving customers in the Netherlands
• Bagaze.plminorOthersPolish language version of the Koffer.com platform serving customers in Poland
• Trusted ShopscoreTechnology or IntegrationE-commerce trust and safety certification provider. Koffer.com displays Trusted Shops certification badge, offering buyer protection and verified customer reviews.
• idealo.deminorGTM or Marketing PartnerOfficial partner of leading German price comparison platform idealo.de, increasing product visibility and driving traffic through price comparison shopping
• DHLcoreImplementation/ SI/ Consulting PartnerPrimary shipping and logistics partner offering delivery to Packstation locations and Saturday delivery options for German customers

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Amazon: Global e-commerce marketplace with massive luggage and travel-bag assortment sold across all Koffer.com geographies. A broad incumbent that competes primarily on price, delivery speed, and breadth of SKU.
• Zalando: Largest European online fashion and lifestyle platform; carries bags, backpacks and travel accessories. A broad incumbent competitor for the same European consumer wallet, with vastly larger scale and marketing budget than Koffer.com.
• Otto: Major German online retailer with broad lifestyle and accessories assortment. A broad incumbent domestic competitor with overlapping category coverage and a comparable German consumer base.
• Decathlon: Global sporting-goods retailer with a strong own-brand luggage and travel-bag assortment sold across Europe in stores and online. A broad incumbent that competes with Koffer.com on price and assortment breadth, especially in backpacks and outdoor bags.

Direct peers

• Tumi: Premium luggage and business-bag brand owned by Samsonite, operating direct retail and DTC channels. Competes with Koffer.com's business-bag and premium luggage assortment for the same higher-income business-traveler segment.
• Globetrotter: Germany's leading specialty outdoor and travel retailer with both online and multi-store physical presence. Closest German omnichannel specialty competitor to Koffer.com, carrying many of the same brands (Deuter, Osprey, Vaude, Samsonite).
• Samsonite: World's largest luggage brand with its own direct-to-consumer website and brand stores. Competes directly with Koffer.com across the same premium suitcase and cabin luggage categories, and is simultaneously a key supplier on Koffer.com's platform.
• Away: DTC luggage brand that pioneered direct online retail of suitcases and travel bags. Operates as a brand-direct competitor to multi-brand retailers like Koffer.com by owning the customer relationship, brand storytelling, and pricing.
• Rimowa: Premium German heritage luggage brand (LVMH-owned) with strong direct retail and brand stores in Europe. Directly competes for the premium cabin-luggage and suitcase buyer that Koffer.com targets across its German and pan-European storefronts.
• Eagle Creek: Travel gear and pack-focused brand selling backpacks, duffels, and packing organizers. Overlaps directly with Koffer.com's travel-bags, backpacks and accessories categories, competing for adventure and leisure-travel customers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/koffercom

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Suitcase.com