What Allstar Veterinarian Clinic does

All-Star Veterinary Clinic, LLC is an independent, privately held full-service veterinary practice founded in 2003 by Dr. Emily King and headquartered at 789 East Main Street, Westfield, Indiana. The clinic operates as a general practice with significant specialty capability, employing ten or more licensed veterinarians with differentiated credentials including Dr. Mary Lempert, one of only two board-certified exotic companion mammal specialists in Indiana (ABVP, 2024). It serves pet-owning households across the Westfield, Noblesville, and Carmel corridor of Hamilton County, an affluent Indianapolis suburb, with daytime weekday hours (Monday-Friday 7:30 AM-6:00 PM) and closed weekends.

The clinical offering spans wellness and preventive care (exams, vaccinations, parasite control), advanced diagnostics (X-ray, ultrasound, CT, MRI), specialty services (cardiology, oncology, ophthalmology, endocrinology), surgical services (dental, orthopedic including TPLO, general surgery with full anesthesia), urgent/emergency care during business hours, and exotic pet care for reptiles, small mammals, amphibians, and birds. Technology integrations include the TeleTails telehealth platform for video consultations with existing clients, the PetPage (AllyDVM) patient portal and mobile app for 24/7 access to medical records and prescription refills, and the VitusVet-backed online pharmacy for direct-to-consumer medication and preventatives ordering. After-hours and complex specialty cases are referred to partner hospitals (VCA Advanced Veterinary Care Center, IndyVet, MedVet).

Revenue is generated on a transaction-fee basis at the time of service across in-clinic visits, surgery, diagnostics, and pharmacy, with payment facilitated through Visa/MasterCard/Amex/Discover, cash, checks, pet insurance reimbursement (Trupanion recommended), and CareCredit healthcare financing. The Re-fur a Friend referral program (a $50 mutual credit) and content marketing via the clinic website and blog supplement acquisition. Pricing is not publicly disclosed and there are no subscription, retainer, or contract-based revenue streams; the model is a single-site consumer-services practice with digital adjuncts.

Name

Allstar Veterinarian Clinic

Legal name

All-Star Veterinary Clinic, LLC

Website

https://all-starvet.com

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

All-Star Veterinary Clinic is an independent full-service veterinary practice in Westfield, Indiana, founded in 2003 and serving pet owners in Hamilton County with wellness, specialty, surgical, urgent, and exotic pet care backed by a board-certified exotic-mammal specialist.

Ownership category

akta.pro rank

Product category

Veterinary Healthcare Services

NAICS

Veterinary Services (54194)

SIC

Services-Health Services (8000)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industries

Exotic Companion Animal Veterinary Clinics (Birds/Reptiles/Small Mammals) (HLAMAAAH), Veterinary Specialty Referral Hospitals (Multi-specialty) (HLAMACAB), Urgent Care Veterinary Clinics (Non-ER) (HLAMAAAD)

Keywords

• Veterinary care services
• Pet wellness exams
• Veterinary surgery
• Exotic pet care
• Pet pharmacy

Headquarters

HQ city

Westfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Veterinary Services Revenue: Revenue generated from comprehensive veterinary services including wellness exams, vaccinations, diagnostic testing, surgical procedures, dental care, emergency care, and specialist consultations. Payment is required at time of service.
2. Pharmacy and Prescription Sales: Revenue from on-site pharmacy and online prescription refill requests for pet medications, preventatives, and health products.
3. Pet Insurance Reimbursement: Clients use pet insurance (e.g., Trupanion) for injury and illness coverage. Payment is due at time of service, then clients seek reimbursement from their insurance provider.
4. CareCredit Financing: Healthcare credit card (CareCredit) allows clients to pay for veterinary procedures over time, enabling higher-value treatments and surgeries.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

All-Star Veterinary Clinic is a full-service companion-animal hospital providing wellness and preventive exams, diagnostic imaging, specialty medicine (cardiology, oncology, ophthalmology, endocrinology, dermatology), surgical procedures (including orthopedic and dental), urgent and emergency care during business hours, and exotic pet care led by a board-certified specialist. The clinic supplements in-person visits with TeleTails telehealth, a PetPage patient portal/mobile app, and an online pharmacy for prescription refills and pet products.

Product overview

All-Star Veterinary Clinic is a full-service veterinary practice offering comprehensive pet healthcare through multiple interconnected service modules. The core offering consists of wellness and preventive care (wellness exams, parasite control, vaccinations) supported by advanced diagnostic capabilities including in-house radiology with X-ray, ultrasound, CT, and MRI imaging. Specialty services span cardiology, oncology, ophthalmology, and endocrinology with specialist referral networks. Surgical services include dental surgery, orthopedic surgery, and general surgical procedures with full anesthesia support. The clinic provides exotic pet care through a board-certified exotic animal veterinarian. Digital patient engagement is facilitated through the PetPage patient portal, TeleTails telehealth platform for virtual consultations, and an online pharmacy with prescription refills. Additional revenue streams include a Re-fur a Friend referral loyalty program and acceptance of pet insurance and CareCredit financing. The clinic has operated since 2003 serving the Westfield, Indiana community and surrounding areas including Noblesville and Carmel.

Differentiator

Problem solved

Functional benefit

Products and services

• Pet Wellness Exams Comprehensive annual veterinary wellness exams for dogs and cats including physical examination, vaccinations, parasite prevention, dental health assessment, and nutrition guidance, with frequency adjusted by life stage (monthly for puppies/kittens, annually for adults, every six months for senior pets).
• Pet Parasite Control Year-round parasite prevention and treatment covering external parasites (fleas, ticks, ear mites) and internal parasites (heartworm, hookworm, roundworm, tapeworm, whipworm, giardia, coccidia), including diagnostic testing, preventative medications, and tailored treatment plans.
• Pet Allergies & Dermatology Diagnosis and management of skin conditions and allergies in dogs and cats, including environmental, food, and contact allergens, with skin testing, allergy medications, immunotherapy, prescription diets, and treatment for skin infections, ringworm, and hair loss.
• Senior Pet Care Specialized veterinary care for aging pets including bi-annual wellness visits, nutritional counseling, mobility support, dental care, and monitoring for age-related conditions, with senior age thresholds varying by species and breed size.
• Pet Hospice & Euthanasia End-of-life care including hospice support focused on comfort, pain management, and quality-of-life assessment, as well as compassionate euthanasia services and emotional support for families.
• Veterinary Radiology Advanced imaging services including X-rays, ultrasound, CT scans, and MRI for diagnosing bone fractures, internal organ issues, tumors, dental problems, and spinal conditions, with review by board-certified veterinary radiologists when needed.
• Veterinary Cardiology Heart health care for dogs and cats including diagnosis and treatment of heart murmurs, congestive heart failure, arrhythmias, dilated cardiomyopathy, and valvular heart disease, with X-rays, echocardiograms, ECGs, and collaboration with board-certified veterinary cardiologists.
• Veterinary Endocrinology Diagnosis and treatment of hormonal disorders in pets including diabetes, hypothyroidism in dogs, hyperthyroidism in cats, and Cushing's disease, with blood testing, imaging, and consultation with internal medicine specialists.
• Veterinary Oncology Cancer care for pets including diagnosis through biopsy, bloodwork, and imaging, with treatment options such as surgery, chemotherapy, radiation therapy, and immunotherapy, plus palliative care when treatment is not an option.
• Veterinary Ophthalmology Eye care for dogs and cats including diagnosis and treatment of conjunctivitis, cataracts, dry eye, glaucoma, and corneal ulcers, with tear production testing, fluorescein staining, eye pressure measurement, and collaboration with veterinary ophthalmologists.
• Urgent Care & Emergency Services Emergency evaluation, stabilization, hospitalization, and urgent medical treatment for pets during business hours, including blood analysis, X-rays, surgery, fracture repair, and medication administration, with referrals to 24-hour emergency animal hospitals for advanced or after-hours care.
• Pet Anesthesia Safe anesthesia services for pets undergoing surgery and medical procedures, including pre-procedure evaluation, sedation, continuous vital sign monitoring during procedures, and post-procedure recovery observation with pain management.
• Pet Dental Surgery Surgical dental procedures including jaw fracture repair, tooth extractions, dental X-rays, root canals, and oral surgery, with partnership to veterinary dental specialists for complex cases.
• Orthopedic Pet Surgery Orthopedic surgery for pets including CCL injury treatment and TPLO surgery, with diagnosis, surgical stabilization, referrals to board-certified surgeons for complex procedures, and post-operative rehabilitation including physical therapy, laser therapy, and hydrotherapy.
• Exotic Pet Care Specialized veterinary care for exotic pets including reptiles, small mammals, amphibians, and birds, with wellness exams, diagnostic testing, nutrition counseling, surgery, emergency care, and dental care delivered by a board-certified exotic animal veterinarian.
• Pet Pharmacy & Prescription Refills In-house and online pharmacy offering convenient online pharmacy orders and prescription refill requests for pet medications, preventatives, and health products, processed through the VitusVet platform.
• TeleTails Digital Vetcare Virtual veterinary care through one-on-one video consultations for general veterinary issues, accessible via smartphone, computer, or tablet with camera and internet access, and available to existing clients (new clients must contact the clinic to get started).

Quantifiable outcome

• 85% of cats and 92% of dogs over age 3 have periodontal disease, highlighting importance of regular dental care

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• TeleTailscoreTechnology or IntegrationTeleTails Digital Vetcare provides the video consultation platform enabling All-Star to offer virtual appointments to existing clients. Clients download the app, create profile, enter clinic code 'ASVC', and can schedule live video visits with the veterinary team.
• PetPage (by AllyDVM)coreTechnology or IntegrationPetPage mobile app and online portal provides 24/7 access to pet medical records, appointment requests, prescription refills, and medical reminders. Available on iOS and Android platforms.
• TrupanionminorGTM or Marketing PartnerPet insurance provider recommended by All-Star Veterinary Clinic for clients seeking coverage for injury and illness. Clinic accepts Trupanion for reimbursement claims.
• CareCreditminorGTM or Marketing PartnerHealthcare credit card designed for pet health and wellness payments over time. Accepted at All-Star for various veterinary procedures including exams, surgery, dental cleaning, and medications.
• VCA Advanced Veterinary Care CentercoreChannel Partner/ Reseller/ Distributor24-hour emergency animal hospital referral partner located in Fishers, IN (7712 Crosspoint Commons). Provides advanced emergency and specialty care when clinic services are unavailable or cases require after-hours care.
• IndyVetcoreChannel Partner/ Reseller/ Distributor24-hour emergency animal hospital referral partner in Indianapolis, IN (5425 Victory Dr). Available for advanced emergency care and specialty services beyond clinic capabilities.
• MedVet Medical & Cancer Centers for PetscoreChannel Partner/ Reseller/ Distributor24-hour emergency and specialty hospital referral partner in Carmel, IN (9650 Mayflower Park Dr). Provides advanced emergency care and cancer treatment services.
• Humane Society For Hamilton CountyminorStrategic or Co-development PartnerLocal animal shelter featured on clinic's pet adoption resources page, supporting pet adoption initiatives in the Westfield community.
• IndyHumaneminorStrategic or Co-development PartnerIndianapolis Humane featured as local adoption resource on clinic website, promoting pet adoption from area shelters.
• Humane Society for Boone CountyminorStrategic or Co-development PartnerBoone County animal shelter listed as adoption resource, supporting regional pet adoption efforts.

Scale indicators3 records

Recent moves4 records

Expansion highlights4 records

Others

• VitusVet: Digital pharmacy and patient engagement platform used by All-Star for online prescription refills. Comparable as a technology enabler for independent veterinary clinics seeking e-commerce pharmacy and refill workflows without building proprietary infrastructure.
• PetPage (by AllyDVM): Patient engagement and loyalty platform powering All-Star's mobile app and online portal. Comparable as a digital infrastructure vendor to independent and small-chain veterinary practices for medical records, reminders, and refill workflows.
• TeleTails: Veterinary telehealth platform providing All-Star's video consultation capability. Comparable as a service-layer peer enabling independent clinics to offer virtual care, prescription management, and remote triage to existing clients.

Direct peers

• IndyVet Emergency & Specialty Hospital: 24-hour emergency and specialty veterinary hospital in Indianapolis referenced as a referral partner. Provides advanced emergency, surgery, and specialty services competing for the same regional referral and after-hours caseload that All-Star cannot cover on weekends.
• Noah's Animal Hospitals: Indianapolis-based veterinary group with multiple locations offering general practice and specialty services. Direct comparable on multi-DVM model, full-service offerings, and Indianapolis metro geographic reach competing for similar pet owner clientele.
• MedVet Medical & Cancer Centers for Pets: 24-hour emergency and specialty referral hospital with a Carmel, IN location that is one of All-Star's referral partners. Direct overlap on emergency, oncology, cardiology, and internal medicine specialty services targeting the same Hamilton County pet owner base.

Regional players

• Pet Wellness Clinics: Independent multi-location veterinary group serving the Indianapolis metro including Westfield, Noblesville, and Carmel. Direct overlap on general practice, wellness, and basic surgical services targeting the same Hamilton County client base as All-Star.

Broad incumbents

• VCA Animal Hospitals: National network of general and specialty veterinary hospitals owned by Mars Petcare. Overlaps directly with All-Star on wellness, surgery, and specialty services, but operates at vastly greater scale, with multi-site footprints in Indiana including VCA Advanced Veterinary Care Center (a referral partner of All-Star).
• Banfield Pet Hospital: Largest veterinary chain in the U.S., located inside PetSmart stores. Competes with All-Star on routine wellness, vaccinations, and preventive care across the Indianapolis metro, with a subscription-based Optimum Wellness Plan model and strong brand recognition among pet owners.
• BluePearl Specialty + Emergency Pet Hospital: National specialty and emergency veterinary chain (owned by Mars). Competes with All-Star in specialty and emergency services across the Midwest, including Indianapolis metro, and pressures All-Star's differentiation in cardiology, oncology, and emergency care.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/allstarvet
• LinkedInlinkedin.com/company/all-star-veterinary-clinic

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Allstar Veterinarian Clinic