Leicestershire County Council

What Leicestershire County Council does

Leicestershire County Council is the statutory upper-tier local authority for Leicestershire, England, established in 1974 under the Local Government Act 1972. It is headquartered at County Hall in Glenfield and is governed by 55 elected councillors serving four-year terms. The council delivers a comprehensive portfolio of mandated public services to the residents of Leicestershire across education and children's services, adult social care and health, highways and transport, environment and waste, registration of life events, libraries, country parks, trading standards, and emergency planning. Operationally it maintains 2,575 miles of road, over 3,000 km of public rights of way, 14 recycling and household waste sites, 7 registration offices, a multi-branch library network, and 3 park-and-ride sites into Leicester.

The council's technology footprint is conventional for a UK local authority and centres on its official portal at leicestershire.gov.uk, which acts as the single entry point for permits, payments, bookings, consultations, and information. Underlying platforms include Oracle Cloud HCM for recruitment, GoLearn (powered by ABS Cloud) for adult education enrolment, a bespoke Pan Regional Transport Model (PRTM) for strategic travel forecasting, and standard web integrations with Google Analytics, Facebook Pixel, YouTube, Vimeo, LinkedIn, Twitter/X, Granicus, Snap Surveys, and Bing. No proprietary AI or ML capability is documented. Named product programmes include Digital Leicestershire (digital inclusion), School Admissions Parent Portal, Adult Social Care Customer Portal, and the Tree for Every Person initiative (target of one million trees by 2032).

Funding is derived from council tax (collected via district councils with a precept remitted to the county council), central government grants covering statutory services, and transactional fees from registration services, parking permits and Penalty Charge Notices, and waste disposal charges. The council coordinates delivery with seven district councils, NHS partners, the police, the Environment Agency, Leicester City Council, Rutland County Council, and grant-funded third-sector bodies such as Citizens Advice Leicestershire. It is not a privately owned or investable entity: it is a public sector authority accountable to residents through the ballot box, with no shareholders, no listed equity, and no M&A or funding-round activity.

Name

Leicestershire County Council

Legal name

Leicestershire County Council

Website

https://leicestershire.gov.uk

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Leicestershire County Council is the statutory upper-tier local authority for Leicestershire, England, delivering education, adult social care, highways, waste, registration, and leisure services to residents from its County Hall headquarters in Glenfield, funded by council tax, government grants, and transactional fees.

Ownership category

akta.pro rank

Product category

Local Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Environmental Quality Programs (9241)

SIC

Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Local Education Authorities & Municipal Education Offices (EDADABAD)

Keywords

• Local government services
• Adult social care
• Waste and recycling
• School admissions
• Highways maintenance

Headquarters

HQ city

Glenfield

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Council Tax: Council tax is collected by district councils, with a proportion going to the county council to fund services.
2. Government Funding: Central government funding for education, social care, transport, and other statutory services.
3. Waste Disposal Charges: Charges for disposal of some types of non-household waste at Recycling and Household Waste Sites.
4. Registration Fees: Fees for marriage and civil partnership notices, ceremonies, and copy certificates.
5. Parking Fees and Fines: Revenue from parking permits, Penalty Charge Notices (PCNs), and parking dispensations.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels9 records

Core offering

Leicestershire County Council is a statutory local government authority providing mandated public services to residents of Leicestershire, including education and school admissions, adult social care, road maintenance, waste and recycling management, registrar services for births/deaths/marriages, public health and wellbeing, libraries, parks, and trading standards. Services are accessed primarily through the leicestershire.gov.uk website, supplemented by 7 registration offices, 14 recycling and household waste sites, the County Hall customer service centre in Glenfield, libraries, and country parks.

Product overview

Leicestershire County Council operates as a local government authority providing comprehensive public services through its digital platform. The primary offering is the council website (www.leicestershire.gov.uk) which serves as a unified portal to all council services. Key named products and programmes include: GoLearn (adult education platform), Digital Leicestershire (digital inclusion initiative), Leicestershire Libraries Digital Services (e-books, online resources), School Admissions Parent Portal, Adult Social Care Customer Portal, and the Tree for Every Person environmental initiative. The council also maintains a Pan Regional Transport Model (PRTM) for strategic transport planning. Services are organized into major categories covering Education and Children's Services, Roads and Travel, Adult Social Care and Health, Environment and Planning, Registrars, Health and Wellbeing, and Leisure and Community. The council's headquarters is County Hall in Glenfield.

Differentiator

Problem solved

Functional benefit

Products and services

• Leicestershire County Council Website Central digital platform providing access to all local authority services for Leicestershire residents including education, social care, roads, planning, waste management, health services, libraries, registration services, and community services.
• GoLearn Leicestershire's adult education platform enabling residents to find and enrol on part-time day, evening, weekend, and online courses at local venues to improve wellbeing, gain confidence, and obtain qualifications needed for life and work.
• Digital Leicestershire Digital inclusion initiative providing help to get online, mobile connectivity support, and digital skills assistance for Leicestershire residents.
• Leicestershire Libraries Digital Services Digital library services including e-books, e-resources, online reference tools, Click and Collect, and free computer/Wi-Fi access across library branches.
• Leicestershire's Pan Regional Transport Model (PRTM) Bespoke computer-based transport model providing consistent travel forecast evidence for strategic analysis and transport planning across Leicestershire, with regional capability used by the council's transport planning teams.
• School Admissions Parent Portal Online portal for parents to apply for primary and secondary school places, submit in-year applications, and manage school admissions across Leicestershire.
• Adult Social Care Customer Portal Online portal allowing Leicestershire residents to manage care-related inquiries, financial assessments, and access adult social care services.
• Waste and Recycling Services Management of 14 Recycling and Household Waste Sites (tips) across Leicestershire, waste permits, disposal charges for some non-household waste, and recycling information services.
• Tree for Every Person Initiative Environmental initiative to increase tree coverage in Leicestershire, including direct planting, funding applications, and tree planting kit distribution with a target of one million trees by 2032.
• Registration Services (Births, Deaths, Marriages and Civil Partnerships) Registration of births, deaths, marriages, and civil partnerships, ceremonies booking, and copy certificates available at 7 registration offices across Leicestershire by appointment.
• Road Maintenance and Highways Maintenance of 2,575 miles of roads across Leicestershire, including pothole repairs, winter gritting, grass cutting, and public reporting of road problems.
• Parking Permits and Penalty Charge Notices Residents, visitors and business parking permits across Leicestershire, with annual pricing tiers, and Penalty Charge Notices issued for contraventions which can be challenged if grounds exist.

Quantifiable outcome

• 99.1% of children secured top three primary school preferences
• +5 more outcomes

Named customers1 record

Segments8 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature2 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• District Councils (Blaby, Charnwood, Harborough, HinckicoreStrategic or Co-development PartnerThe county council works with seven district councils across Leicestershire. District councils handle bin collections, council tax, housing benefits, environmental health, and food safety services.
• NHScoreStrategic or Co-development PartnerThe county council works with NHS partners on health and wellbeing initiatives, including the Health and Wellbeing Board, integrated care services, and mental health support services.
• PolicecoreStrategic or Co-development PartnerCollaboration with police on community safety, safeguarding, youth and justice services, and the Police and Crime Panel.
• Natural EnglandminorStrategic or Co-development PartnerReceived £12,000 grant from Natural England for swift boxes installation project to buy and install 150 swift boxes.
• Bus OperatorscoreStrategic or Co-development PartnerEnhanced Partnership between the council and Leicestershire bus operators to support improvement of bus travel through the Bus Service Improvement Plan.
• Environment AgencycoreStrategic or Co-development PartnerCollaboration on flood risk management, emergency planning, and resilience work across Leicestershire.
• Leicester City Council and Rutland County CouncilcoreStrategic or Co-development PartnerJoint initiatives including the Local Nature Recovery Strategy covering Leicestershire, Leicester and Rutland, and the Joint Health and Wellbeing Strategy.
• Citizens Advice LeicestershireminorGTM or Marketing PartnerThe council provides funding to Citizens Advice Leicestershire to help them offer support on issues relating to benefits, debt, homelessness, and employment.
• LesswasteminorStrategic or Co-development PartnerPartnership with Lesswaste for food waste collection services, community fridges, and reuse/recycling/composting information.

Scale indicators13 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Staffordshire County Council: Another East Midlands-adjacent county council with identical statutory responsibilities covering education, social care, highways, and waste management for a similar population profile.
• Rutland County Council: Smallest unitary county council in England; already a stated joint-working partner of Leicestershire on the Local Nature Recovery Strategy, making it a directly comparable peer in scale and remit.
• Warwickshire County Council: West Midlands-adjacent county council exercising the same statutory functions as Leicestershire, including education authority duties, transport planning, and adult social care delivery.
• Derbyshire County Council: Adjacent county council delivering the same set of upper-tier local authority services across a mixed urban-rural geography in the East Midlands, directly comparable in service mix and scale.
• Lincolnshire County Council: Large rural county council in the East Midlands with the same upper-tier statutory responsibilities, particularly comparable for highways maintenance across a dispersed geography.
• Northamptonshire County Council: Former county council area (now unitary authorities) providing a directly comparable peer for the upper-tier statutory service model that Leicestershire operates.
• Nottinghamshire County Council: Neighbouring upper-tier county council in the East Midlands with the same statutory remit (education, highways, social care, waste) for a comparable resident population, making it the closest structural peer.

Broad incumbents

• Worcestershire County Council: West Midlands county council with the same statutory upper-tier functions, particularly relevant as a peer for transport modelling and waste management service delivery at county scale.
• Cambridgeshire County Council: Larger regional county council with a comparable statutory remit but serving a faster-growing, more economically dynamic population, useful for benchmarking service delivery and infrastructure investment approaches.

Regional players

• Leicester City Council: Unitary authority covering the urban core of Leicester adjacent to Leicestershire; partnered with the county council on transport and health/wellbeing strategies and offers a contrasting urban unitary model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/leicscountyhall
• YouTubeyoutube.com/user/LeicestershireCC
• Facebookfacebook.com/leicscountyhall
• LinkedInlinkedin.com/company/leicestershire-county-council

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Leicestershire County Council