Encore Tickets

What Encore Tickets does

Encore Tickets is an independently owned and operated ticket reseller headquartered in Bethesda, Maryland, with a primary customer service location in Boydton, Virginia. The company operates the encoretix.com secondary ticket marketplace, offering verified tickets to live events nationwide across concerts, theatre, comedy, family entertainment, and major US professional and collegiate sports leagues including the NFL, NHL, NBA, MLB, and NCAA. The platform functions as a direct-to-consumer e-commerce site where ticket prices reflect current market value rather than face value, and the company backs every transaction with guarantees of authenticity, on-time delivery, side-by-side seating, and full refunds for canceled events that are not rescheduled. Encore Tickets is not affiliated with any team, venue, performer, promoter, or primary retailer such as Ticketmaster, AXS, or SeatGeek, and is a member of the National Association of Ticketing Professionals.

The core technology is a ticket marketplace e-commerce platform with a verified ticket inventory management system, supporting category-based browsing (NFL, NHL, NBA, MLB, NCAA, concerts, theatre, sports) and location-based event search. The company monetizes through per-transaction fees on ticket resale at market-determined prices, with dynamic pricing driven by market demand rather than disclosed tiered pricing models. Distribution is anchored on the company's own e-commerce storefront and supplemented by a dedicated Encore Card Hub sub-brand and an eBay storefront (Encore Trading Cards) for buying, selling, and collecting trading cards, providing a secondary marketplace commission revenue stream beyond ticketing.

The company positions itself as a fan-first, authenticity-focused alternative to the largest primary and secondary ticketing platforms, emphasizing real relationships, trust, and reliability in every transaction. Its customer base is horizontal, serving individual event enthusiasts and fans seeking access to sold-out events and premium seating. Marketing is conducted primarily through the website, with organic social presence on Facebook and Twitter serving top-of-funnel awareness. The firm is private with no disclosed investors, funding history, or executive leadership team in the source material, and operates with a headcount range of 11-50 employees.

Name

Encore Tickets

Legal name

Encore Tickets

Website

https://encoretix.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Encore Tickets is an independently owned US secondary ticket marketplace based in Bethesda, MD, selling verified resale tickets through encoretix.com to individual fans seeking concerts, theatre, and major professional and collegiate sports events nationwide.

Ownership category

akta.pro rank

Product category

Secondary Ticket Marketplace

NAICS

Spectator Sports (71121)

SIC

Services-Amusement & Recreation Services (7900)

akta.pro primary industry

Secondary Ticket Marketplaces (Resale/Exchange) (MPAGAJAB)

akta.pro secondary industries

Sports Ticketing (HSACALAB), Live Event Ticketing (Concerts, Festivals, Comedy) (HSACALAA), Ticket Resale & Secondary Market Services (HSACALAN)

Keywords

• Secondary ticket marketplace
• Live event tickets
• Sports ticket resale
• Concert ticket broker
• Trading card marketplace

Headquarters

HQ city

Bethesda

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Digital Commerce or Content

Cost components

Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Ticket Resale Transaction Fees: Encore Tickets operates as a secondary ticket marketplace, earning revenue through ticket sales at market-determined prices. Ticket prices reflect current market value and may exceed face value. Revenue is generated on a per-transaction basis when customers purchase tickets through the platform.
2. Trading Card Marketplace: Secondary revenue stream through the Encore Card Hub for buying, selling, and collecting trading cards. The company also maintains an eBay store for card transactions.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

Encore Tickets is a secondary ticket marketplace that resells verified tickets to live events — including concerts, sporting events (NFL, NHL, NBA, MLB, NCAA), theatre, comedy, and family entertainment — to consumers nationwide in the United States. The company complements its ticket resale platform with a separate trading card marketplace (Encore Card Hub) and eBay storefront under the Encore Trading Cards brand.

Product overview

Encore Tickets operates a unified ticket marketplace platform that serves as an independent ticket reseller. The core product is the Encore Tickets Marketplace, which provides verified tickets to concerts, sporting events, and theatre performances. The product portfolio includes specialized ticket categories for major professional sports leagues (NFL, NHL, NBA, MLB) and NCAA collegiate events, as well as a separate branded offering called the Encore Card Hub for trading card collectors. The company also maintains an Ebay store presence for trading cards. All ticket categories share the same underlying marketplace infrastructure, fulfillment guarantees (valid tickets, on-time delivery, seats together, full refunds for cancellations), and nationwide venue coverage.

Differentiator

Problem solved

Functional benefit

Brands

• Encore Card Hub: Buy • Sell • Collect platform for trading cards

Products and services

• Encore Tickets Marketplace A secondary ticket marketplace and reseller platform that connects individual fans with verified tickets to live entertainment experiences — including concerts, sporting events (NFL, NHL, NBA, MLB, NCAA), theatre performances, comedy shows, and family entertainment — across venues nationwide in the United States.
• Encore Card Hub

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• National Association of Ticketing Professionals (NATP)minorOthersEncore Tickets is a proud member of the National Association of Ticketing Professionals, an industry organization for ticket professionals. This membership demonstrates commitment to industry standards and professional practices in the ticketing sector.

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Direct peers

• TicketCity: Long-standing US secondary ticket broker (founded 1990s) covering sports, concerts, and theatre — directly comparable to Encore on business model, history, and target audience.
• Ticket Liquidator: US-based secondary ticket broker selling sports, concert, and theatre tickets via direct website — directly comparable business model and target buyer to Encore.
• TicketNetwork: Secondary ticket marketplace and broker platform aggregating reseller inventory across US sporting, concert, and theatre events — directly overlapping with Encore's reseller model.
• StubHub: Largest pure-play US secondary ticket marketplace, competing head-to-head with Encore for sold-out concert, sports, and theatre ticket demand from individual consumers nationwide.
• Vivid Seats: Publicly traded US secondary ticketing marketplace operating across concerts, sports, and theatre with a transaction-fee revenue model essentially identical to Encore's core ticket-resale business.
• SeatGeek: Primary-and-secondary ticketing platform covering sports, concerts, and theatre with strong mobile UX and team/integrator partnerships, competing for the same fan buyer as Encore.
• Ticketsmarter: Secondary ticket marketplace focused on sports, concerts, and theatre with national US coverage — a direct comparable in scope, product categories, and customer segments.
• Gametime: Mobile-first last-minute secondary ticketing app covering sports, concerts, and theatre with low-fee positioning; competing for the same individual fan demand as Encore.

Broad incumbents

• AXS: Major primary ticketing platform backed by AEG that increasingly captures resale demand at its own venues — a broad incumbent competing for the same concert and sports ticket buyer as Encore.
• Ticketmaster: Dominant US primary ticketing platform (owned by Live Nation) that also operates official resale; competes with Encore on inventory access and consumer search despite being primarily primary.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat2 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/encoretix
• Facebookfacebook.com/Encoretix

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Encore Tickets