ISPCC

Name

ISPCC

Legal name

The Irish Society for the Prevention of Cruelty to Children

Website

https://ispcc.ie

Company type

Private

Founded year

1956

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Child Protection and Welfare Services

NAICS

Child and Youth Services (62411), Individual and Family Services (6241), Child and Youth Services (624110), Other Individual and Family Services (624190), Social Assistance (624)

SIC

Services-Social Services (8300)

akta.pro primary industry

Child Protection & Child Rights (BPAGABAG)

akta.pro secondary industries

Protection, Child Protection & Gender-Based Violence (GBV) Response (BPAGAAAG), Mental Health & Crisis Support Services (BPAGACAD), Domestic Violence & Abuse Support Services (BPAGAEAD), Family & Parenting Support Services (BPAGAEAC)

Keywords

• Child protection services
• Youth mental health support
• Crisis helpline services
• Parenting support programs
• Digital safety education

Headquarters

HQ city

Dublin

HQ country

Ireland

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Others

Revenue model

1. Public Donations and Fundraising: ISPCC relies on fundraising from the general public to fund the majority of its work. Between October 2023 and September 2024, 70% of their funding came from donations. They conduct various fundraising campaigns, events, and corporate partnerships.
2. Government Funding: ISPCC receives funding from state agencies including the Department of Children, Disability and Equality, Tusla, the Regional Drugs Task Force, and the HSE's National Office for Suicide Prevention for specific contracted services.
3. Corporate Partnerships: Corporate companies support ISPCC through donations, sponsorships, employee engagement programmes, and cause-related marketing campaigns.

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels8 records

Core offering

ISPCC operates Ireland's national child protection charity portfolio, delivering free 24/7 crisis listening services (Childline, Teenline, Missing Children's Hotline 116 000), therapeutic support, digital mental health programmes via SilverCloud, school-based prevention programmes (Smart Moves, Shield), parent support (NVR, Support Line, Ask Robyn), and digital safety education (Digital Ready Hub). Services are funded primarily through public donations, government grants, and corporate partnerships, and are provided at no cost to children, young people, and families across Ireland.

Product overview

ISPCC (Irish Society for the Prevention of Cruelty to Children) operates as Ireland's national child protection charity offering a portfolio of interconnected services. The core offering is Childline, a 24/7 telephone and online listening service for children up to age 18. Complementing this are Teenline (another 24-hour listening service) and the Missing Children's Hotline (116 000). ISPCC provides therapeutic support through Childline Therapeutic Support Services, digital mental health programmes via a SilverCloud-powered platform (Space from Anxiety, Supporting An Anxious Child/Teen), and structured intervention programmes including the Non-Violent Resistance Programme for families and the Shield Anti-Bullying Programme for organisations. Additional support services include the ISPCC Support Line, Outreach Programme, Smart Moves school transition programme, ISPCC Webinars, and youth participation initiatives like Little Voices, Big Ideas. The Digital Ready Hub provides parents with digital safety resources and expert content supported by Vodafone Ireland Foundation. The Parenting Hub and Ask Robyn service offer articles and Q&A on parenting topics. Together, these services form a multi-channel approach to child protection, offering everything from crisis intervention to preventative education and family support.

Differentiator

Problem solved

Functional benefit

Brands

• Childline: Ireland's 24-hour national listening service for children and young people up to age 18, available by phone (1800 66 66 66) or online chat at Childline.ie
• Teenline
• Missing Children's Hotline 116000
• Little Voices, Big Ideas
• Smart Moves
• Shield
• Digital Ready Hub

Products and services

• Childline Ireland's 24-hour national listening service for children and young people up to age 18, available by phone (1800 66 66 66) and via live chat at Childline.ie, providing confidential, non-judgmental support for any issue.
• Teenline National active listening service for children and young people up to age 18, contactable 24 hours a day, 365 days a year at 1800 833 634.
• Missing Children's Hotline 116 000 National 24-hour hotline (116 000) providing emotional support and advice when a child is missing, with up-to-date information on missing children across Ireland sourced from An Garda Siochana.
• Childline Therapeutic Support Services Professional therapeutic support service for young people up to age 18 based on a resilience model, offering one-to-one support, group work programmes such as Bouncing Forward, and workshops, available across Cork, Limerick, Clare, Galway, Mayo, Louth, Dublin, Monaghan, and Cavan.
• Digital Mental Health and Wellbeing Programmes Free guided digital mental health programmes grounded in Cognitive Behavioural Therapy and mindfulness, including Space from Anxiety (15-18 year olds), Supporting An Anxious Child (parents of 5-11 year olds), and Supporting An Anxious Teen (parents of 12-18 year olds), delivered via the SilverCloud platform with ISPCC staff guidance.
• Smart Moves Programme Free teacher-led programme for 5th/6th class primary students and 1st year secondary students designed to build resilience and emotional skills during the transition from primary to secondary school, with lesson plans, videos, and ongoing teacher support provided at no cost to schools.
• Non-Violent Resistance (NVR) Programme Free 9-session online parenting course for parents experiencing child-to-parent violence, teaching de-escalation skills, support network building, acts of reconciliation, and resilience techniques to restore calm and safety in the home.
• Shield Anti-Bullying Programme Evidence-based self-evaluation tool and certification programme for organisations working with children, comprising 10 Shield Statements based on the latest research, with organisations awarded Shield Status upon completion.
• ISPCC Support Line Listening service providing information, advice, and emotional support on any issue relating to child protection and welfare, available by phone (01 522 4300, 9am-1pm Monday-Friday) and email ([email protected]).
• ISPCC Outreach Programme Professional outreach service delivered to schools and community groups across Ireland by ISPCC staff and volunteers, raising awareness of ISPCC services, campaigns, and child protection issues.
• Little Voices, Big Ideas Child participation initiative based in Rural Galway for children aged 8-12, empowering children to share insights and co-create a rights-based educational module on preventing violence against children, focusing on bullying and cyberbullying, with up to 8 interactive meetings per year.
• Digital Ready Hub Expert online resource hub supported by the Vodafone Ireland Foundation that provides trusted information, videos, tips, and guides on digital safety for parents and carers, covering digital resilience, platforms and devices, online risks, cyberbullying, security, and privacy.
• Ask Robyn Public Q&A service where adults and parents can submit parenting questions that are reviewed by Robyn, with selected answers published weekly covering bullying, education, mental health, parenting, and online safety topics.

Quantifiable outcome

• 109,732 contacts answered in 2023/24
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and supporting.

• Vodafone Ireland FoundationcoreGTM or Marketing Partner · 1 January 2021Vodafone Ireland Foundation supported the development of the ISPCC.ie and Childline.ie websites and the digital platform. They also support the Digital Ready Hub which provides expert information on digital safety for parents and carers. This is a significant partnership for online safety education.
• SilverCloudcoreTechnology or IntegrationSilverCloud is a leading global provider of evidence-based digital wellbeing and behavioural health solutions. Their platform powers ISPCC's Digital Mental Health programmes including Space from Anxiety, based on Cognitive Behavioural Therapy principles.
• EasonsupportingGTM or Marketing PartnerEason is a proud sponsor of the Smart Moves programme which helps students transition from primary to secondary school.
• ESB NetworkssupportingGTM or Marketing PartnerESB Networks is a proud sponsor of the Smart Moves programme helping students with school transitions.
• RyanairsupportingGTM or Marketing PartnerRyanair is a corporate partner of ISPCC, contributing to fundraising and awareness campaigns.
• Charities Institute IrelandcoreOthersCharities Institute Ireland awards Triple Lock status to ISPCC for maintaining highest standards in transparent reporting, ethical fundraising, and governance.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Childhelp: US-based national child abuse prevention and treatment organisation operating a 24/7 hotline, crisis intervention, and residential services. Comparable mission scope and multi-channel service delivery to ISPCC.
• Jigsaw: Irish national centre for youth mental health, operating free mental health support for 12-25 year olds. Directly competes with ISPCC for youth mental health funding, government contracts, and visibility in Ireland.
• Barnardos: Ireland's largest children's charity, directly competing for donations, volunteers, and government contracts in the same child welfare and family support space. Operates children's services, family support, and post-adoption support across Ireland.
• Childline (UK - now NSPCC): The original Childline brand is now operated by NSPCC in the UK. Operates a 24/7 helpline and online chat for children up to 19, providing a near-identical service model to ISPCC's Childline Ireland.
• Samaritans Ireland: Operates a 24/7 emotional support helpline across Ireland and the UK. Provides overlapping crisis-line services and competes for volunteers and donor support, though focused on adult emotional support as well as youth.
• NSPCC: The UK's National Society for the Prevention of Cruelty to Children and the closest international analogue to ISPCC. Operates Childline in the UK and shares nearly identical mission scope: 24/7 helplines, therapeutic support, child protection policy advocacy, and child welfare education.
• Pieta House: Irish suicide and self-harm crisis intervention charity operating 24/7 helplines and therapy services. Competes for mental health crisis donations, HSE funding, and volunteer engagement across Ireland.
• Kids Helpline (Australia): Australia's free 24/7 helpline and online counselling service for children and young people aged 5-25. Operates an almost identical crisis-support model to ISPCC Childline, including phone, webchat, and digital counselling.

Emerging players

• Terre des Hommes: International children's aid and child rights organisation already partnered with ISPCC via the EU Daphne-CHILD programme. Comparable child protection and child rights advocacy work, with a broader international footprint.
• CyberSafeKids: Irish charity focused specifically on online safety education for children, parents, and teachers. Overlaps with ISPCC's Digital Ready Hub offering and competes for corporate digital safety partnerships in Ireland.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ISPCCChildline
• Facebookfacebook.com/ISPCCChildline

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ISPCC