EduTeam

What EduTeam does

EduTeam is an Italian information technology and software company founded in 2003 and headquartered in Milan, with additional offices in Turin, Rome, and Bari. The company operates as a Microsoft Gold Partner and provides three integrated business lines: CRM solutions and implementation built on Microsoft Dynamics 365 and the Power Platform; custom software development using low-code/no-code and traditional engineering methods; and professional training services delivered through the EduTeam Accademy sub-brand. Its flagship proprietary product is eGO CRM APPs, a CRM application suite built on Microsoft Power Apps, and it also offers the EDU Innovation-App for innovation management. The underlying technology stack is centered on the Microsoft ecosystem (Dynamics 365, Power Apps, Power BI, Power Automate, SharePoint, Teams, Azure) with system integration via SQL Server Integration Services, Azure Data Factory, and Kingsway.

EduTeam serves primarily Italian small and medium enterprises and large enterprises with end-to-end digital transformation engagements, including requirements analysis, project management, solution implementation, change management, and ongoing application maintenance. Secondary customer segments include public sector organizations and non-profits. Revenue is generated predominantly through professional services (CRM consulting, custom software development, training) and managed services (application maintenance), with a smaller subscription/recurring component from eGO CRM APPs. Distribution relies on a sales-led consultative motion, supplemented by the Microsoft partner ecosystem and accredited interprofessional training funds (Fondimpresa, Formatemp, Fon.Dir, FSE) that can cover up to 100% of training costs for eligible companies. EduTeam also operates Pearson VUE and Kryterion-authorized testing centers and offers training room rental in Milan.

The company is privately held as an Italian SRL (Eduteam srl), appears to be founder/management-owned with no disclosed institutional backing or funding rounds, and has a stated share capital of €50,000. It maintains ISO 9001 quality management certification, GDPR compliance, and Regione Lombardia accreditation for vocational training. Headcount is in the 11-50 range, and revenue is not publicly disclosed.

Name

EduTeam

Legal name

Eduteam srl

Website

https://eduteam.it

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

EduTeam is an Italian IT services and training company founded in 2003, offering Microsoft-based CRM solutions, custom software development, and professional training. Headquartered in Milan with offices in Turin, Rome, and Bari, it serves SMEs and large enterprises with digital transformation services.

Ownership category

akta.pro rank

Product category

IT Consulting and CRM Software Services

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Training (611420), Professional and Management Development Training (61143)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Educational Services (8200)

akta.pro primary industry

CRM Implementation & Customization Services (BPAEAGAC)

akta.pro secondary industries

Vendor/Authorized Certification Training (Microsoft/AWS/Cisco, etc.) (BPAEANAA), Enterprise Applications & ERP/CRM (SAP, Oracle, Salesforce, Workday) (EDABAFAJ), Software Engineering & Application Development Training (Languages, Frameworks, Testing) (BPAEANAI)

Keywords

• Microsoft Dynamics CRM
• Power Platform solutions
• Custom software development
• ICT professional training
• Digital transformation consulting

Headquarters

HQ city

Milano

HQ country

Italy

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. CRM Solutions and Implementation: EduTeam provides CRM consulting, implementation, and customization services based on Microsoft Dynamics 365 and Power Platform. This includes requirements analysis, project management, solution implementation, and ongoing support for CRM systems.
2. Custom Software Development: Bespoke software development services creating tailored solutions on Microsoft platforms, including low-code/no-code solutions, DevOps, reporting & analytics, and system integration.
3. Training and Education Services: Professional training services including ICT courses, business training, change management, and certification preparation. Training is delivered online, in-person at training centers, or on-site at client locations.
4. Application Maintenance and Support: Ongoing maintenance and support services for delivered solutions, including help desk, troubleshooting, evolutive development, and change management.
5. eGO CRM APPs: Proprietary CRM applications and add-ons built on Microsoft Power Apps, offered as specialized solutions to the market.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

EduTeam creates training solutions, CRM solutions, and custom software solutions tailored to client needs, based on standard Microsoft platforms and methodologies. The company delivers Microsoft Dynamics 365 and Power Platform implementations, develops proprietary CRM add-ons (eGO CRM APPs and EDU Innovation-App), provides bespoke software development, and offers professional ICT training through EduTeam Academy, including certification preparation (PRINCE2, PMP, ITIL 4, EC-Council) and technology courses (Power BI, AI, Python, Excel).

Product overview

EduTeam is a Digital Innovator Company providing a portfolio of solutions centered on Microsoft technologies. The core product is eGO CRM APPs, a flexible CRM built on Microsoft Power Platform. This CRM offering is complemented by a comprehensive training services division (EduTeam Academy) that delivers courses across project management (PRINCE2, PMP), data analytics (Power BI, Excel), AI applications (Python for AI, ChatGPT for marketing), cybersecurity (EC-COUNCIL certifications), and IT service management (ITIL 4). The company is a Microsoft Certified Partner.

Differentiator

Problem solved

Functional benefit

Brands

• eGO CRM APPs: Flexible and powerful CRM solution based on Microsoft Power Platform
• EDU Innovation-App
• EduTeam Accademy
• Educati

Products and services

• eGO CRM APPs A flexible and powerful CRM solution based on Microsoft Power Platform, offering customizable CRM applications for sales, marketing, and customer service management. Built and sold by EduTeam as a proprietary add-on product layered on top of Microsoft Power Apps for Italian business customers.
• EduTeam Academy Educational academy sub-brand offering a catalog of ICT and business training courses, including online, in-person at training centers in Milan, Rome, and Bari, or on-site at client locations. Covers topics such as Power BI, PRINCE2, PMP, ITIL 4, EC-Council cybersecurity, AI/Python, and Excel data analysis.
• Microsoft Dynamics 365 Customer Engagement (CRM) Implementation End-to-end consulting, implementation, and customization of Microsoft Dynamics 365 Customer Engagement (CRM) solutions, delivered as a Microsoft Gold Partner service covering requirements analysis, project management, solution design, and deployment for Italian businesses.
• Custom Software Development Bespoke software development service creating tailored solutions on Microsoft platforms, including low-code/no-code applications, DevOps practices, reporting and analytics, and system integration using SQL Server Integration Services, Azure Data Factory, and Kingsway. Delivered to Italian enterprise and SME customers.
• Application Maintenance Services Ongoing application maintenance and customer support service covering help desk, troubleshooting, evolutive development, and change management for software solutions delivered by EduTeam, including CRM and custom applications.
• EDU Innovation-App Custom innovation management application developed by EduTeam to support innovation processes within client organizations, including digital maturity assessment and Industry 4.0/5.0 transformation workflows.
• Pearson VUE and Kryterion Authorized Test Center Authorized Pearson VUE and Kryterion testing center service operated from EduTeam's Milan facility, providing certification exam delivery for Microsoft, EC-Council, Linux LPI, and other vendor qualifications to individual professionals and corporate trainees.
• Training Room Rental (Milan) Physical training room rental service at the Milan facility (Via Bolama, 15), offering four rooms (Aula Alfa, Aula Beta, Aula Gamma, and a 6-seat meeting room) with capacities from 6 to 12 stations plus instructor space, accessible via MM1 metro and equipped for use by persons with motor disabilities.
• NIS2 Consulting and Training Dedicated consulting and training service line helping Italian organizations address EU NIS2 cybersecurity directive compliance, including readiness assessment and staff training.

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft Gold Partner specializing in Dynamics 365, Power Platform (Power Apps, Power BI, Power Automate), SharePoint, Teams, and Azure implementations. As a Gold Partner, EduTeam has certified personnel and proven expertise in delivering Microsoft-based business solutions.
• Pearson VUEminorStrategic or Co-development PartnerAuthorized Pearson VUE testing center providing certification exam services for Microsoft and other vendor qualifications at EduTeam's Milan facility.
• Kryterion Testing CenterminorStrategic or Co-development PartnerAuthorized Kryterion testing center providing certification exam services. Part of EduTeam's testing center network for professional certifications.
• FondimpresacoreChannel Partner/ Reseller/ DistributorInterprofessional training fund for which EduTeam is a registered training provider (Soggetto Proponente). Enables delivery of funded training programs to companies affiliated with Fondimpresa.
• FormatempminorChannel Partner/ Reseller/ DistributorInterprofessional training fund partnership enabling funded training delivery for Formatemp-affiliated companies.
• Fon.DirminorChannel Partner/ Reseller/ DistributorInterprofessional training fund partnership for delivering funded training programs.
• Regione LombardiacoreImplementation/ SI/ Consulting PartnerRegional government accreditation for training services. EduTeam is accredited to the Albo degli Operatori di Regione Lombardia per i Servizi di Istruzione e Formazione Professionale.
• CDO MilanominorGTM or Marketing PartnerChief Digital Officer (CDO) Milano association partnership for digital innovation community engagement.
• Bureau VeritasminorOthersPartnership indicated in logo display, nature of partnership not explicitly detailed in source content.
• FSE (Fondo Sociale Europeo)minorChannel Partner/ Reseller/ DistributorEuropean Social Fund partnership for funded training initiatives.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Capgemini: Capgemini is a global IT services leader with a sizable Microsoft Business Applications and Dynamics 365 practice. It competes with EduTeam on enterprise CRM and digital transformation engagements, albeit from a much broader portfolio and scale.
• HCLTech: HCLTech is a major global IT services provider with a dedicated Microsoft Business Applications practice covering Dynamics 365 and Power Platform. It is a broad incumbent that bids for many of the same enterprise CRM programs as smaller Microsoft partners like EduTeam.
• Accenture: Accenture, parent of Avanade, is the largest global consulting and systems integrator with deep Microsoft Dynamics 365 capabilities. It is the upper-end incumbent competing for the same enterprise CRM and digital transformation RFPs that EduTeam targets.
• NTT DATA: NTT DATA is a global IT services and consulting firm with a strong Microsoft practice (and a sizable Italian presence following the Engineering Group acquisition). It competes with EduTeam on enterprise Microsoft-based transformation programs in Italy.
• KPMG Italy: KPMG Italy is part of KPMG's global Microsoft alliance and delivers Dynamics 365 / Customer Engagement implementations alongside advisory services. It competes with EduTeam on enterprise CRM transformation mandates, typically at a larger deal size.

Direct peers

• Devoteam: Devoteam is a European IT consulting firm with a strong Microsoft practice (including the acquired Agic Group, a leading European Dynamics 365 partner). It is a comparable mid-to-large European Microsoft Gold partner competing for similar Dynamics 365 and Azure transformation deals.
• Avanade: Avanade is the Accenture–Microsoft joint venture and the world's largest pure-play Microsoft Dynamics 365 and Power Platform implementer. It is the global benchmark against which any Microsoft-focused CRM/digital transformation partner like EduTeam is measured.
• Lutech: Lutech is a large Italian IT services and solutions provider with a Microsoft partnership and CRM/digital transformation offerings. It is one of the most direct Italian competitors to EduTeam for mid-market and enterprise Dynamics 365, Power Platform, and cloud projects.

Regional players

• Reply: Reply is a major Italian-headquartered digital services and consulting group with strong Microsoft, CRM, and custom software practices. It is a regional incumbent in Italy that overlaps with EduTeam's customer base for Microsoft-based digital transformation projects.
• Tinexta: Tinexta is an Italian digital trust company with IT consulting and digital transformation capabilities (including Microsoft-based offerings through its subsidiaries). It is a comparable regional player in the Italian enterprise IT services market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Eduteamsrl
• LinkedInlinkedin.com/company/eduteam-srl
• Instagraminstagram.com/eduteam.it
• Xx.com/eduteamsrl

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EduTeam