Servicios de Agua y Drenaje de Monterrey

What Servicios de Agua y Drenaje de Monterrey does

Servicios de Agua y Drenaje de Monterrey I.P.D. (SADM) is a decentralized public institution (Institución Pública Descentralizada) owned by the Government of Nuevo León, Mexico, providing potable water, sanitary drainage, and wastewater treatment services. The organization traces its operational lineage to Monterrey's first piped water system in 1878, was reconstituted in its current legal form on April 30, 1956, and in 1995 expanded to cover all 51 municipalities of Nuevo León. It serves 1,746,066 users (82% in the Monterrey metropolitan area, 18% across the remaining 42 municipalities), corresponding to a service population of more than 5 million inhabitants, and operates 24/7/365. Underlying infrastructure comprises three major dams (La Boca 35 Mm³, Cerro Prieto 300 Mm³, El Cuchillo 1,123 Mm³), 243 km of long-distance aqueducts (Linares-Monterrey 133 km, El Cuchillo 110 km), a 70 km transfer ring operational since 1984, 19,821.76 km of potable water network, 14,821.76 km of sanitary drainage, 308.27 km of treated-wastewater distribution, and 167 km of stormwater drainage. Wastewater treatment capacity reaches 13,575 L/s in the metropolitan area and 16,167 L/s across the state, delivered through Planta Dulces Nombres (7,500 L/s, the largest in Latin America), Planta Norte, Planta Noreste, and Planta Santa Rosa. A telemetry system monitors approximately 4,000 variables across 703 measurement points, and a 2,881-circuit sectorization program supports active-account management over 1,444,166 meters. Certifications include ISO 9001:2015 (186 processes) and ISO 17025 (water laboratory), and SADM holds credit ratings from Fitch Ratings and HR Ratings (AA-, Stable Outlook as of December 2025).

The revenue model rests on state-approved monthly tariffs for potable water and sanitary drainage (subscription/recurring), usage-based treated-wastewater sales to 127 industrial clients (contracts for 2,967.02 L/s, average utilization 974.54 L/s) and 7,300 L/s committed to agricultural users, and one-time fees for new service connections and developer ("Fraccionadores") infrastructure supervision. Customer acquisition and service is delivered through 56 commercial offices (11 metropolitan, 45 non-metropolitan), 4,100+ payment points (722 bank branches, 1,608 convenience stores, 391 supermarkets, and 1,362 other establishments), seven bank online portals, 35 ATMs, the SADM online portal (ayd.sadm.gob.mx), and the SADM mobile application on Android and iOS. Capital expansion has historically been financed through multi-decade master plan programs (Monterrey I–V) with the Inter-American Development Bank (BID) and BANOBRAS, with cumulative program costs exceeding USD 1 billion; the ongoing Presa Libertad project (USD 250M financing in process) is the next major source-expansion cycle. Leadership under Director General Ing. Eduardo Ismael Ortegón Williamson (Administration 2021–2027) has emphasized digital transformation, evidenced by the 2025 Amazon metering-technology partnership and the 2025 heat-map based Discharge Control System for preventive maintenance.

Name

Servicios de Agua y Drenaje de Monterrey

Legal name

Servicios de Agua y Drenaje de Monterrey I.P.D.

Website

https://sadm.gob.mx

Company type

Private

Founded year

1956

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Servicios de Agua y Drenaje de Monterrey I.P.D. (SADM) is a Nuevo León state-owned public utility providing potable water, sanitary drainage, and wastewater treatment services to 1.7+ million users across 51 municipalities in Mexico.

Ownership category

akta.pro rank

Product category

Water and Sanitation Utility Services

NAICS

Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (22132), Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941), Sanitary Services (4950), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Decentralized/Package Wastewater Systems (Small/Remote) (EUANADAE)

Keywords

• Water utility services
• Potable water supply
• Wastewater treatment
• Sanitary drainage services
• Treated wastewater reuse

Headquarters

HQ city

Monterrey

HQ country

Mexico

HQ region

Latin America

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Potable Water Supply: Monthly water service fees based on consumption tiers and tariff structures approved by state government.
2. Sanitary Drainage Services: Charges for sewage collection and drainage services included in utility bills.
3. Treated Wastewater Sales (ART): Sale of treated wastewater to industrial users. Currently 127 contracts totaling 2,967.02 L/s. Average utilization of 974.54 L/s.
4. New Service Contracts: Fees for new service contracting including feasibility studies, technical assessments, and connection contributions.
5. Treated Wastewater to Agriculture: Supply of treated wastewater to agricultural users in the state, with commitments of 7,300 L/s to agricultural users.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels5 records

Core offering

Servicios de Agua y Drenaje de Monterrey I.P.D. (SADM) is a decentralized public institution of the Government of Nuevo León, Mexico, that captures, treats, and distributes potable water; collects sanitary drainage; treats 100% of wastewater reaching collectors; and sells treated wastewater for industrial and agricultural reuse. The utility serves over 1.74 million accounts across all 51 municipalities of Nuevo León, supported by three major dams, 243 km of aqueducts, 34,643 km of distribution and sewer networks, and four wastewater treatment plants with 13,575 L/s capacity.

Product overview

Servicios de Agua y Drenaje de Monterrey I.P.D. operates as a state-level public water utility providing integrated water and sanitation services across Nuevo León. The portfolio consists of core water services (potable water distribution, sanitary drainage, and wastewater treatment), digital service channels (online payment portal, mobile application for Android/iOS), physical customer service centers, and specialized services including water quality laboratory testing, treated wastewater sales for industrial reuse, new development project processing, and storm drainage infrastructure management. Key infrastructure includes four major wastewater treatment plants (Dulces Nombres, Norte, Noreste, Santa Rosa) with total capacity of 13,575 L/s, and an electronic reverse auction procurement system.

Differentiator

Problem solved

Functional benefit

Products and services

• Potable Water and Sanitary Drainage Services
• Wastewater Treatment
• Treated Wastewater Sales (Agua Residual Tratada - ART)
• Sanitary Drainage Repair Services
• Water Quality Laboratory Services
• Storm Drainage Services
• New Development Processing (Trámites Nuevos Desarrollos / Fraccionadores)
• Water and Drainage Project Development
• Commercial Account Management (Padron de Usuarios)
• Online Payment Portal (Pago en Línea)
• SADM Mobile Application
• Electronic Reverse Auction System (Subasta Electrónica Inversa)

Quantifiable outcome

• 99.65% potable water coverage and 98.46% sanitary drainage coverage achieved by 2020
• +5 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature6 records

Partnerships

Four partnerships are on record, tiered major and core.

• KIA MotorsmajorStrategic or Co-development Partner · 2 April 2026Collaboration on water conservation. SADM conducted visits to KIA plant in Nuevo León including tours of their wastewater treatment facilities to strengthen water care collaboration.
• AmazonmajorTechnology or Integration · 11 February 2026Implementation of technology for water efficiency and distribution improvement. Using control and metering technology installed in the network to improve water distribution and reduce losses in strategic sectors.
• Comisión Nacional del Agua (CONAGUA)coreOthers · 1 January 2019Federal water authority coordinating on Presa Libertad project through formal coordination agreement for preliminary actions and construction.
• PemexmajorOthersCadereyta refinery receives treated wastewater supply. Cadereyta 1 plant provides tertiary treatment with phosphate removal for specialized industrial use.

Scale indicators21 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Veolia Water Technologies & Solutions: Global water services giant offering municipal water concessions, wastewater treatment, and reuse solutions worldwide. Acts as a broad incumbent operator in the same utility space, including concessions in Latin America that overlap with SADM's potential expansion corridors.
• American Water Works: Largest publicly-traded US water and wastewater utility, serving ~14 million people across 14 states. Comparable in scale, regulated utility model, and integrated water/wastewater service offering, though in a developed-market regulatory environment.
• Suez Water (Suez Group): International water and waste management group with significant municipal water and wastewater concession operations globally. Comparable as a broad incumbent providing integrated water utility services and advanced treatment technology.

Direct peers

• Aguas Andinas: Chile's largest water utility, providing potable water and wastewater services to the Santiago metropolitan region. Comparable integrated service model, large metropolitan customer base, and regulated tariff structure make it a relevant peer.
• AySA (Agua y Saneamientos Argentinos): State-owned water and wastewater utility serving the Buenos Aires metropolitan area. Operates under a similar state-mandated, tariff-regulated model and provides integrated potable water and sewage services to a comparable large metropolitan population.
• Emcali: Empresas Municipales de Cali is a Colombian multi-utility providing water, wastewater, energy, and telecom services in Cali. Comparable as a municipal public utility with integrated water and sewage operations in a similar emerging-market Latin American context.
• SABESP: Companhia de Saneamento Básico do Estado de São Paulo is Brazil's largest state-level public water and wastewater utility, serving ~28 million people. It is the closest direct peer to SADM in terms of scale, public-utility governance model, and integrated potable water + sewage service offering in Latin America.
• Servicios de Agua Potable y Alcantarillado de Lima (Sedapal): Peru's state-owned water and wastewater utility serving metropolitan Lima. Operates under a comparable state-controlled, tariff-regulated model and provides integrated potable water and sewage services to a similarly large and growing Latin American metropolitan area.

Regional players

• Canal de Isabel II: Madrid region's public water utility providing potable water, wastewater treatment, and reuse services. Comparable as a regional, publicly-controlled integrated water utility, though operating in a different geography with very different climate conditions.

Others

• CONAGUA (Comisión Nacional del Agua): Mexico's federal water authority, which regulates and coordinates with SADM and approves key infrastructure projects such as Presa Libertad. Included as an adjacent ecosystem participant — regulator, partner, and co-financier rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ayd_parati
• Facebookfacebook.com/AguayDrenajeMty
• LinkedInlinkedin.com/company/servicios-de-agua-y-drenaje-de-monterrey-ipd
• Instagraminstagram.com/ayd_monterrey

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Servicios de Agua y Drenaje de Monterrey