In Flight
In Flight, Inc. is a New York State nonprofit, founded in 1993 and headquartered in Red Hook, providing residential, day habilitation, vocational, clinical, and community programs to adults with intellectual and developmental disabilities across the Hudson Valley and Capital Region, primarily funded through OPWDD Medicaid waivers.
- Company typePrivate
- Founded1993
- HeadquartersRed Hook, United States
- Headcount251–500
- GTM typeB2C
- OfferingServices
What In Flight does
In Flight, Inc. is a New York State nonprofit organization founded in 1993 and headquartered in Red Hook, NY, that delivers a portfolio of person-centered services to adults with intellectual and developmental disabilities (I/DD) across the Hudson Valley and Capital Region. The organization operates five physical sites in Red Hook, Ghent, Catskill, Kingston, and Hudson, and runs 12+ program lines spanning 24-hour residential programs (IRAs), supportive apartments, day habilitation, community habilitation, respite services, pre-vocational training, supported employment (SEMP), and nursing/clinical services. Its flagship I-SAIL (Independent Success Academy for Independent Living) program layers independent-living skills on top of vocational pathways and now extends into the Lonely Worm Farm agricultural partnership. The organization is led by founder/CEO Matthew G. Bateman with a finance and clinical leadership team including CFO Nevena Ilcheva and Vice Presidents for Community Services and HR.
The revenue model is dominated by Medicaid waiver funding administered through the New York State OPWDD (Office for People With Developmental Disabilities) for residential, day habilitation, and community-based services. Secondary revenue comes from community donations, corporate sponsorships, and annual fundraising events — most notably Cornhole for a Cause (which scaled from $10,000 in 2021 to $25,000 in 2025) and the Holiday Formal (which set a record of 500+ tickets in its 17th year) — plus small program fees such as $475 per session for the SRO P.L.U.S. theater program. The technology stack is standard nonprofit back-office tooling (Therap for case management, Robly and Constant Contact for email/newsletter distribution) with no proprietary product or platform; the offering is human-delivered services, not software. Distribution is community-led: participants are reached through care managers, OPWDD referrals, schools, and family inquiries across a defined regional footprint.
In Flight's strategic posture in recent years has centered on expanding program breadth and partnership density rather than scale or geography. Initiatives include re-launching the Ulster Tigers Special Olympics basketball team (now expanding into additional sports in 2026), launching the all-abilities SRO P.L.U.S. theater partnership with Standing Room Only Theater Company (with a second full production, The Little Mermaid Jr., slated for 2026–2027), onboarding Arnoff Moving & Storage as the inaugural Corporate Leader in Innovation, and securing a $10,000 matching grant from the A. Lindsay & Olive B. O'Connor Foundation for driving simulators. The organization won the Think Dutchess Business Excellence Award for Nonprofit of the Year in 2023, coinciding with its 30th anniversary, and continues to invest in community events and corporate giving as the primary growth levers.
In Flight firmographics
Firmographics- Name
- In Flight
- Legal name
- In Flight Inc.
- Website
- https://inflightinc.org
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- In Flight, Inc. is a New York State nonprofit, founded in 1993 and headquartered in Red Hook, providing residential, day habilitation, vocational, clinical, and community programs to adults with intellectual and developmental disabilities across the Hudson Valley and Capital Region, primarily funded through OPWDD Medicaid waivers.
- Ownership category
- akta.pro rank
In Flight industry classification
Industry- Product category
- Intellectual and Developmental Disability Services
- NAICS
- Residential Intellectual and Developmental Disability Facilities (62321), Fitness and Recreational Sports Centers (71394), Sports and Recreation Instruction (611620), Spectator Sports (71121)
- SIC
- Services-Membership Sports & Recreation Clubs (7997), Services-Miscellaneous Amusement & Recreation (7990), Services-Amusement & Recreation Services (7900)
- akta.pro primary industry
- Disability & Adaptive Sports Organizations (Paralympic, Special Olympics) (MPAKACAH)
- akta.pro secondary industry
- Adaptive & Para-Sport Training Programs (MPAKAJAK)
Keywords
Where In Flight is headquartered
LocationHeadquarters
- HQ city
- Red Hook
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
In Flight business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Medicaid Waiver Funding: Primary funding source through OPWDD Medicaid waiver programs for residential, day habilitation, and community-based services for individuals with I/DD
- Donations and Fundraising: Community donations, corporate sponsorships, and annual fundraising events including Cornhole for a Cause, Holiday Formal, and various campaigns
- Program Fees: Tuition-based fees for programs like SRO P.L.U.S. theater classes, with financial assistance through respite services
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | SRO P.L.U.S. Theater Program Tuition |
| One time/ perpetual license | Pay-as-you-go | SRO PLUS Finding Nemo Jr. Performance Tickets |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels7 records
In Flight product offering
Product offeringCore offering
In Flight, Inc. is a nonprofit organization that provides residential, day habilitation, pre-vocational, supported employment, community habilitation, respite, and clinical/nursing services to adults with intellectual and developmental disabilities across New York's Hudson Valley and Capital Region. Programming combines independent living skills training with employment preparation and community integration, delivered through Medicaid waiver-funded service lines and supplemental programs such as the I-SAIL Academy, Ulster Tigers Special Olympics team, and the SRO P.L.U.S. all-abilities theater program.
Product overview
In Flight, Inc. is a nonprofit organization providing services for individuals with intellectual and developmental disabilities (I/DD). Rather than a unified technology product, the organization offers a portfolio of service programs including Residential Programs, Supportive Apartments, Day Habilitation, I-SAIL (Independent Success Academy for Independent Living), Community Habilitation, Respite Services, Pre-Vocational Services, Supported Employment (SEMP), and Nursing/Clinical Services. Additional programs include the Ulster Tigers Special Olympics Basketball Team, SRO P.L.U.S. theater program partnership, and the annual Cornhole for a Cause Community Festival fundraiser. The I-SAIL program at Lonely Worm Farm provides agricultural and vocational training. Services are focused on teaching independent living skills, employment preparation, and community integration across the Hudson Valley and Capital Region of New York.
Differentiator
Problem solved
Functional benefit
Brands
- I-SAIL: Success Academy for Independent Living - a program providing independent living skills training for individuals with intellectual and developmental disabilities.
- Ulster Tigers
- SRO P.L.U.S.
Products and services
- Residential Programs 24-hour residential support services for individuals with intellectual and developmental disabilities delivered in Individualized Residential Alternative (IRA) settings across multiple sites in the Hudson Valley.
- Supportive Apartments Independent living support delivered in scattered apartment settings in Kingston and Hudson, NY, for adults with developmental disabilities.
- Day Habilitation Daytime programs providing skill-building activities, community integration, and personal development for individuals with intellectual and developmental disabilities.
- I-SAIL (Independent Success Academy for Independent Living) Comprehensive program layering additional support on top of skills taught in residential, pre-vocational, and supported employment programs, with a focus on job retention and independent living for individuals with I/DD.
- Community Habilitation Community-based support services that help individuals develop daily living skills and integrate into their communities.
- Respite Services Temporary relief and support services for caregivers of individuals with developmental disabilities.
- Pre-Vocational Services Employment preparation and vocational training services helping individuals with I/DD develop work-related skills prior to entering supported employment.
- Supported Employment (SEMP) Job placement and ongoing support services that help individuals with disabilities obtain and maintain employment in the community.
- Nursing/Clinical Services Clinical support services including health monitoring, behavioral specialists, and medical coordination for individuals with I/DD.
- SRO P.L.U.S. (Performing. Learning. United for Success) Theater Program All-abilities theater program partnership with Standing Room Only Theater Company offering theater experiences for teens and adults with I/DD, including full productions such as Finding Nemo Jr. (2024) and The Little Mermaid Jr. (2026-2027 season).
- Cornhole for a Cause Community Festival Annual community festival and cornhole tournament fundraiser supporting In Flight's programs; raised over $10,000 in 2021, $22,000+ in 2024, and $25,000 in 2025.
- I-SAIL at Lonely Worm Farm Agricultural and vocational training program component at Lonely Worm Farm providing hands-on learning and employment skills for individuals with I/DD, including a weekly farm stand pop-up in Red Hook.
Quantifiable outcome
- Only 1 in 3 eligible adults with I/DD employed; additional cost of disability averages $17,690/year; 28% of disabled population lives in poverty
- +1 more outcomes
Companies that use In Flight
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
In Flight technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
In Flight partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core, moderate, minor and major.
- Lonely Worm FarmcoreI-SAIL at Lonely Worm Farm provides vocational training and horticultural skills for individuals with I/DD. Partnership includes weekly farm stand pop-up in Red Hook. Ribbon cutting ceremony held October 2025.
- Hudson Valley GivesmoderateAnnual day of giving platform where In Flight participated and raised $3,610 with community support.
- Red Hook Community CenterminorCommunity partner supporting I-SAIL Open House and Pop-Up Shop event, demonstrating community collaboration.
- National Bank of CoxsackieminorCommunity partner supporting I-SAIL Open House and Pop-Up Shop event with local business sponsorship.
- Arnoff Moving & StoragemajorFirst Corporate Leader in Innovation for In Flight. Arnoff has become a catalyst for positive change for those with disabilities through corporate partnership and support.
- Greene County Chamber of CommercemoderateCollaborated for 30th Anniversary Ribbon Cutting Celebration at Catskill I-SAIL location. Chamber conducted ribbon cutting ceremony for In Flight's milestone anniversary.
- Hudson Regional LTC PharmacymajorPresenting sponsor of Cornhole for a Cause Community Festival since 2023. Their partnership helped expand the event and support larger entertainment experiences for the community.
- Standing Room Only Theater CompanycoreSRO P.L.U.S. (Performing. Learning. United for Success) all-abilities theater program collaboration. In Flight participants perform alongside community members in full productions. First full production Finding Nemo Jr. performed May 2024.
- MVP Health CaremajorPresenting sponsor of Cornhole for a Cause fundraiser in 2023, helping raise funds to advance In Flight's mission to empower people with I/DD.
- Think DutchessmoderateThink Dutchess Alliance for Business runs Think Differently Field Day and other community events where In Flight participates, fostering community integration.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
In Flight competitors and assessment
Company assessmentBroad incumbents
- AHRC New York City: One of the largest NY nonprofits serving children and adults with I/DD through residential, day, employment, and clinic services. Highly comparable in service lines and Medicaid funding model, though primarily NYC-based and significantly larger in scale.
- YAI (Young Adult Institute): Large NY-based I/DD services network offering residential, day, employment, behavioral health, and clinical programs. Operates the same OPWDD/Medicaid waiver service categories as In Flight but at citywide scale and across multiple NYC boroughs.
- The Arc of the United States: National I/DD advocacy and services umbrella organization with nearly 700 state and local chapters providing residential, day, and employment programs. Comparable in mission, program mix, and Medicaid funding; relevant as the parent network to several In Flight competitors (e.g., Arc of Dutchess, Arc of Ulster-Greene).
- ADAPT Community Network: NYC-based human services nonprofit providing residential, day, employment, and behavioral health services to people with I/DD and other disabilities. Overlaps with In Flight's clinical, residential, and supported employment offerings under similar Medicaid funding mechanics.
Emerging players
- NYSID (New York State Industries for the Disabled): NY nonprofit that creates employment and vocational opportunities for people with disabilities through partnerships with businesses and agencies. Comparable to In Flight's pre-vocational, I-SAIL, and supported employment programs, with a focus on employment placement across NY.
Direct peers
- The Arc of Ulster-Greene: Regional Arc affiliate serving I/DD individuals in Ulster and Greene counties, including Catskill, Kingston, and Hudson. Competes directly with In Flight for OPWDD-funded residential placements, day programs, and supported employment participants in shared geography.
- The Arc of Dutchess County: Local chapter of The Arc serving individuals with I/DD in Dutchess County with residential, day habilitation, and family support services. Overlaps geographically with In Flight's Hudson Valley territory and competes for similar Medicaid waiver participants and referrals.
- Birch Family Services: NYC-based nonprofit delivering residential, day, educational, and clinical services for individuals with I/DD. Operates an equivalent Medicaid-funded program portfolio to In Flight, though concentrated in the five boroughs.
- ACLD (Association for Community Living & Developmental Disabilities): Long Island–based nonprofit providing residential, day habilitation, supported employment, and clinical services to children and adults with I/DD. Comparable service portfolio and OPWDD-style funding model, serving a different region of New York.
- Wildwood Programs: Capital Region–based nonprofit serving individuals with I/DD through residential, day, employment, and clinical services. Directly comparable in service mix, funding model (OPWDD/Medicaid), and regional footprint across Upstate NY.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
In Flight social profiles
Digital presenceIn Flight financial estimates
Financial estimateRevenue estimate
Valuation estimate
In Flight leadership team
Management profileNumber of profiles
Profiles11 records
In Flight funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
In Flight M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about In Flight
What does In Flight do?
In Flight, Inc. is a nonprofit organization that provides residential, day habilitation, pre-vocational, supported employment, community habilitation, respite, and clinical/nursing services to adults with intellectual and developmental disabilities across New York's Hudson Valley and Capital Region. Programming combines independent living skills training with employment preparation and community integration, delivered through Medicaid waiver-funded service lines and supplemental programs such as the I-SAIL Academy, Ulster Tigers Special Olympics team, and the SRO P.L.U.S. all-abilities theater program.
Is In Flight a public or private company?
In Flight is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was In Flight founded?
In Flight was founded in 1993. It employs 251 to 500 people.
Where is In Flight based?
In Flight is headquartered in Red Hook, United States, in the North America region.
How does In Flight make money?
Three revenue lines are on record. Medicaid Waiver Funding is the primary driver. The others are donations and Fundraising and program Fees.
Who are In Flight's main competitors?
Broad incumbents on record are AHRC New York City, YAI (Young Adult Institute), The Arc of the United States and ADAPT Community Network. NYSID (New York State Industries for the Disabled) is listed as an emerging player. Direct peers are The Arc of Ulster-Greene, The Arc of Dutchess County, Birch Family Services, ACLD (Association for Community Living & Developmental Disabilities) and Wildwood Programs.
Does In Flight have an API?
No public API is recorded for In Flight.
What industry is In Flight in?
In Flight's product category is Intellectual and Developmental Disability Services. Its primary akta.pro industry code is MPAKACAH, Disability & Adaptive Sports Organizations (Paralympic, Special Olympics), with a secondary code of MPAKAJAK, Adaptive & Para-Sport Training Programs. Its NAICS code is 62321 and its SIC code is 7997.