ShopWorks
ShopWorks provides vertical ERP and business management software (OnSite) plus add-on modules for online proofing, customer self-service ordering, and integrated payments, serving 850+ screen printing, embroidery, digital printing, award, and promotional products companies across North America.
- Company typePrivate
- Founded1993
- HeadquartersWest Palm Beach, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What ShopWorks does
ShopWorks, operating under legal entity Fullsteam Software Holdings LLC, provides vertical business management software for the decorated apparel and promotional products industry. Its core product, OnSite, is an all-in-one ERP covering order entry, quoting, production scheduling, job costing, purchasing, inventory, receivables, payables, and accounting, and is sold via monthly subscription either as a cloud-hosted service (OnSite Cloud) or on-premises license. The platform is built around industry-specific features — size matrix ordering, stitch count and mesh count tracking, design and artwork management, tiered price calculators, and real-time vendor pricing — that address workflows generic accounting or ERP systems cannot serve.
The product suite extends OnSite with three add-on modules: ProofStuff (online proofing with email reminders, history tracking, and broad file format support), ManageOrders (a customer-facing self-service order and payment portal with tiered per-user pricing), and ShopWorks Pay (an integrated credit card and ACH payment gateway with meet-or-beat pricing). The platform integrates with the industry's key supply and demand rails, including SanMar, SAGE (850,000+ promotional products), S&S Activewear, Alpha Broder, Shopify, WooCommerce, OrderMyGear, BrightStores, ShipStation, and Avalara.
ShopWorks serves 850+ embellished products companies across screen printing, embroidery, digital printing, awards, and promotional products verticals in the United States and Canada, with a 5,600+ end-user base. The company employs 1–10 people, operates from West Palm Beach, Florida, and is privately held with no disclosed outside funding. The go-to-market is hybrid: enterprise field sales for the OnSite core (pricing requires inquiry) and product-led 15-day free trials for the ProofStuff and ManageOrders add-ons.
ShopWorks firmographics
Firmographics- Name
- ShopWorks
- Legal name
- Fullsteam Software Holdings LLC
- Website
- https://shopworx.com
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- ShopWorks provides vertical ERP and business management software (OnSite) plus add-on modules for online proofing, customer self-service ordering, and integrated payments, serving 850+ screen printing, embroidery, digital printing, award, and promotional products companies across North America.
- Ownership category
- akta.pro rank
Where ShopWorks is headquartered
LocationHeadquarters
- HQ city
- West Palm Beach
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
ShopWorks business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- OnSite Business Management Software: Core ERP software available as monthly rental (cloud) or on-premises license. Monthly subscription model. Pricing requires inquiry; specific tiers not publicly disclosed.
- ProofStuff Online Proofing: Subscription tiers based on proof volume: up to 1,000 proofs ($112/month), up to 2,000 proofs ($180/month), up to 3,000 proofs ($228/month), over 3,000 proofs at $0.08 per proof. No setup charges.
- ManageOrders Self-Service Portal: Subscription tiers based on OnSite user count: 1-5 users ($140), 6-15 users ($280), 16-25 users ($427), 26-50 users ($567). Per-month pricing.
- ShopWorks Pay Payment Processing: Payment processing fees integrated with OnSite and ManageOrders. No long-term contracts. Meet-or-beat pricing for credit card processing. Revenue from transaction fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | ProofStuff Tiers (by proof volume) |
| Subscription | Monthly | ManageOrders Tiers (by OnSite user count) |
| Subscription | Monthly | OnSite Cloud (Hosted) |
| Subscription | Monthly | OnSite On-Premises |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
ShopWorks product offering
Product offeringCore offering
ShopWorks provides OnSite, an all-in-one business management software platform built specifically for screen printers, embroidery companies, digital printers, award companies, and promotional product distributors. The platform covers order/quote management, production scheduling, purchasing, inventory, accounting, and reporting, and is extended by ProofStuff (online proofing), ManageOrders (customer self-service portal), and ShopWorks Pay (integrated credit card/ACH payment processing), available as cloud-hosted subscriptions or on-premises licenses.
Product overview
ShopWorks offers a suite of integrated business software solutions for the decorated apparel and promotional products industry. The core platform is OnSite, an all-in-one business management software that handles the entire shop operations including sales orders, quotes, production scheduling, purchasing, inventory, receivables, payables, and accounting. This core system is complemented by ProofStuff (online proofing and approval software), ManageOrders (self-service customer order management), and ShopWorks Pay (integrated payment processing). The products are designed to work together seamlessly as an integrated ecosystem, with OnSite serving as the central hub and the add-ons extending specific capabilities for proofing, customer self-service, and payment processing.
Differentiator
Problem solved
Functional benefit
Brands
- OnSite: All-in-one business management software designed for screen printers, embroidery companies, digital printers, award companies, and promotional product companies. Includes features for order management, production scheduling, job costing, and inventory management.
- ProofStuff
- ManageOrders
- ShopWorks Pay
Products and services
- OnSite Business Management Software All-in-one business management software designed specifically for screen printers, embroidery companies, digital printers, award companies, and promotional product companies; covers order and quote management, production scheduling, purchasing, inventory, receivables, payables, accounting, job costing, price calculators, vendor pricing, and artwork management. Available as a cloud-hosted subscription or on-premises license rental.
- ProofStuff Online Proofing Online proofing software that automates the design proofing process; enables creation, sending, and approval of art proofs, invoices, and documents online with email reminders, automated notifications, and history tracking. Supports virtually any file type (jpg, png, docx, xlsx, ai, psd, tiff, dxf, svg, zip, rar) and integrates with OnSite.
- ManageOrders Self-Service Portal Customer-facing sales order management software that allows customers to check orders, track shipments, make payments, and view order details on any device; customizable branding and configurable layout; integrates with OnSite and ProofStuff.
- ShopWorks Pay Payment Gateway Credit card and ACH gateway payment solution integrated natively with OnSite and ManageOrders, offering meet-or-beat pricing, Level 3 data processing, click-to-pay links, credit card vault, and best-in-class terminals with no long-term contracts.
Quantifiable outcome
- 500% ROI (Return on Investment)
- +3 more outcomes
Companies that use ShopWorks
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles3 records
ShopWorks technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
Feature9 records
ShopWorks partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- SanMarcoreMajor apparel distributor integration. OnSite connects directly to SanMar accounts for real-time account-specific pricing, inventory checks (including warehouse locations), electronic purchase orders, and reconciliation via LPN tracking.
- SAGE (Promotional Products Sourcing)coreAccess to 850,000+ SAGE promotional products from 4,300+ suppliers. OnSite automatically pulls product details, pricing, and vendor information when SAGE product ID is entered. Integration feature is free for OnSite customers with active Technical Support Contract.
Scale indicators6 records
Recent moves6 records
Expansion highlights4 records
ShopWorks competitors and assessment
Company assessmentBroad incumbents
- PrintVis: PrintVis is a print-shop MIS/ERP purpose-built for commercial printing. Although oriented to commercial print rather than decorated apparel, it represents another vertical print-MIS incumbent that competes for adjacent printing customers.
- Shopify: Shopify's storefront, B2B, and ecosystem of apps provide alternative online-store and order management for decorated apparel and promo product merchants. While not industry-specific, it is the dominant incumbent platform capturing SMB merchants ShopWorks also targets.
- QuickBooks (Intuit): QuickBooks is the most cited alternative (ShopWorks itself positions against it) for SMB accounting/order workflows. While lacking embellishment-specific features, it remains the default 'good enough' incumbent for very small shops.
- Salesforce: Salesforce (including AppExchange apps for apparel/promo) serves as a broad CRM and back-office incumbent that larger customers may choose over a vertical platform. It represents the 'generic incumbent' threat to vertical SaaS players like ShopWorks.
- NetSuite (Oracle): NetSuite is the broad ERP/financials incumbent that larger decorated apparel or promotional product companies may select instead of OnSite. It competes at the upper end of ShopWorks' customer size range where generic ERP fit becomes acceptable.
Others
- Avalara: Avalara is integrated with OnSite for sales tax compliance (ShopWorks shops rely on this). It is an adjacent ecosystem enabler rather than a competitor, but its strategic presence shapes the back-office stack decorators choose.
Direct peers
- InkSoft: InkSoft provides e-commerce, design, and production management software for screen printers and decorators — directly overlapping ShopWorks' OnSite target market and workflows. Both companies compete for the same SMB-to-mid-market screen printing shops.
- OrderMyGear (OMG): OMG provides cloud-based branded team, company, and non-profit online stores integrated with decorators — overlapping ShopWorks' ManageOrders/BrightStores storefront capabilities. Already listed as a ShopWorks integration partner, they also compete for team-store workflow ownership.
- DecoNetwork: DecoNetwork offers decorated apparel business management with web-to-print storefronts, production, and order management for apparel decorators. It is the closest direct competitor to ShopWorks OnSite, targeting the same embellished products verticals globally.
- BrightStores: BrightStores powers company stores and online apparel stores that integrate into production systems like ShopWorks. Comparable in the team/company store vertical with similar customer overlap in decorated apparel and promotional products.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
ShopWorks social profiles
Digital presenceShopWorks compliance and trust
Trust signalCompliance2 records
ShopWorks financial estimates
Financial estimateRevenue estimate
Valuation estimate
ShopWorks leadership team
Management profileNumber of profiles
Profiles2 records
ShopWorks funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ShopWorks M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ShopWorks
What does ShopWorks do?
ShopWorks provides OnSite, an all-in-one business management software platform built specifically for screen printers, embroidery companies, digital printers, award companies, and promotional product distributors. The platform covers order/quote management, production scheduling, purchasing, inventory, accounting, and reporting, and is extended by ProofStuff (online proofing), ManageOrders (customer self-service portal), and ShopWorks Pay (integrated credit card/ACH payment processing), available as cloud-hosted subscriptions or on-premises licenses.
Is ShopWorks a public or private company?
ShopWorks is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was ShopWorks founded?
ShopWorks was founded in 1993. It employs 1 to 10 people.
Where is ShopWorks based?
ShopWorks is headquartered in West Palm Beach, United States, in the North America region.
How does ShopWorks make money?
Four revenue lines are on record. OnSite Business Management Software is the primary driver. The others are proofStuff Online Proofing, manageOrders Self-Service Portal and shopWorks Pay Payment Processing.
Who are ShopWorks's main competitors?
Broad incumbents on record are PrintVis, Shopify, QuickBooks (Intuit), Salesforce and NetSuite (Oracle). Avalara is listed as an others. Direct peers are InkSoft, OrderMyGear (OMG), DecoNetwork and BrightStores.
Does ShopWorks have an API?
Yes. ShopWorks offers APIs that allow automatic order intake from online stores. Orders can be converted manually, imported via API, or pulled automatically from shopping cart platforms. The platform supports order automation and integration workflows. Specific API type (REST, GraphQL, webhooks), authentication method, rate limits, versioning, and sandbox availability are not specified.