Central Coast Senior Services
Central Coast Senior Services, Inc. is a privately held, locally owned non-medical senior care provider founded in 1996, delivering hourly in-home personal care, respite, hospice coordination, and case management to seniors across Monterey County, plus residential assisted living at its six-room Casa Carmel facility in Carmel Valley.
- Company typePrivate
- Founded1996
- HeadquartersDel Rey Oaks, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Central Coast Senior Services does
Central Coast Senior Services, Inc. (CCSS) is a privately held, locally owned non-medical senior care provider founded in 1996 and headquartered in Del Rey Oaks, California. The company delivers in-home personal care, companionship, meal preparation, medication reminders, transportation, housekeeping, respite, hospice coordination, and case management to seniors across Monterey County — including Monterey, Salinas, Carmel-by-the-Sea, Pacific Grove, and Seaside — through employed caregivers branded as CarePros. CCSS also operates Casa Carmel, a six-room state-licensed Residential Care Facility for the Elderly in Carmel Valley, extending its offering beyond home-based care into assisted living for residents needing memory support and higher-acuity supervision.
The company's operating backbone is an exclusive local partnership with Honor Care Network, which provides the workforce management, training, communication, and transparency platform underlying CarePro scheduling, the CarePro matching system, the CareProtect safety program, and the WorkSafe risk evaluation system. CCSS bundles 24/7 access to live Home Care Managers and comprehensive case management into every in-home engagement, differentiates itself with a Reserve Care pre-registration program, and maintains multiple specialized offerings — Adult Day Center, Home Safety Assessments, Senior Placement Support, and Professional Partners Services for attorneys, fiduciaries, and hospital discharge planners. California HCO License 274700016 and RCFE License 275202563 authorize the home care and residential care operations respectively.
Revenue is generated primarily through hourly usage-based billing (with a four-hour minimum) for in-home care and through recurring monthly residential fees at Casa Carmel. Secondary distribution is institutional: CCSS is a contracted provider with the U.S. Veterans Affairs for In-Home Care and Veterans Respite, and with Health Projects Center under the Multipurpose Senior Services Program (MSSP) for respite services, alongside Long Term Care Insurance documentation and California's In-Home Supportive Services (Medi-Cal) pathway. Go-to-market combines consumer-direct phone consultations, healthcare and legal professional referrals, community events including the annual Seniors & Veterans Connect, and a small organic social footprint. No external funding, M&A, or leadership changes are disclosed; CCSS remains founder-aligned and locally controlled after three decades.
Central Coast Senior Services firmographics
Firmographics- Name
- Central Coast Senior Services
- Legal name
- Central Coast Senior Services, Inc.
- Website
- https://centralcoastseniorservices.com
- Company type
- Private
- Founded year
- 1996
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Central Coast Senior Services, Inc. is a privately held, locally owned non-medical senior care provider founded in 1996, delivering hourly in-home personal care, respite, hospice coordination, and case management to seniors across Monterey County, plus residential assisted living at its six-room Casa Carmel facility in Carmel Valley.
- Ownership category
- akta.pro rank
Central Coast Senior Services industry classification
Industry- Product category
- Senior Care Services
- NAICS
- Assisted Living Facilities for the Elderly (623312), Services for the Elderly and Persons with Disabilities (624120), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Other Residential Care Facilities (6239)
- SIC
- Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Small Residential Care Homes (RCFE/Board & Care) (HLADABAF)
- akta.pro secondary industries
- Senior Social Clubs & Community-Based Day Programs (Non-Clinical) (HSABANAK), Community-Based Senior Centers with Adult Day Services (HLADAIAJ), Recurring Housekeeping for Seniors/In-Home Support (HSAEAAAL)
Keywords
Where Central Coast Senior Services is headquartered
LocationHeadquarters
- HQ city
- Del Rey Oaks
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Central Coast Senior Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- In-Home Care Services: Hourly non-medical home care services provided by CarePros. Services include personal care, companionship, housekeeping, transportation, meal preparation, and medication assistance. Revenue generated through hourly billing with minimum 4-hour visits.
- Assisted Living (Casa Carmel): Residential assisted living services at Casa Carmel facility in Carmel Valley with six private/semi-private rooms, chef-prepared meals, and personalized care. Revenue generated through monthly residential care fees.
- Concierge Care / Case Management: Standalone case management services for clients who need professional oversight but not personal care. Includes coordinating appointments, home maintenance, communication with family and legal professionals.
- Respite Care: Temporary relief care for primary caregivers, available in four-hour or longer visits at standard hourly rates.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Hourly | Caregiver compensation: $18.00 to $24.31/hour |
| Usage-based | Hourly | Hourly In-Home Care (minimum 4 hours) |
| Usage-based | Hourly | Overnight Care (12 hours) |
| Usage-based | Hourly | Stay In Care (24-hour visits) |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels8 records
Central Coast Senior Services product offering
Product offeringCore offering
Central Coast Senior Services provides non-medical in-home care services to seniors in Monterey County, including personal care, companionship, meal preparation, medication reminders, transportation, light housekeeping, and respite care, delivered by CarePros sourced through the exclusive Honor Care Network partnership. The company also operates Casa Carmel, a state-licensed six-room residential assisted living facility in Carmel Valley offering chef-prepared meals, memory care, and personalized 24-hour support. Comprehensive case management by Home Care Managers is included with in-home care services at no additional cost.
Product overview
Central Coast Senior Services offers a unified senior care platform combining in-home care services and residential assisted living. The core offering is In-Home Care Services delivered through an exclusive partnership with Honor Care Network, which provides caregivers (CarePros) for personal care, companionship, and daily living assistance. This is complemented by Casa Carmel, an assisted living facility in Carmel Valley with six private rooms. Concierge Care and Senior Care Management provide case coordination as included or standalone services. Scheduling Options offer flexible arrangements from hourly to around-the-clock care. Specialty services include Respite Care, Hospice and End of Life Care, and Adult Day Center Programs. Professional Partners Services cater to legal professionals and healthcare discharge planners. The Reserve Care Program enables pre-planning for future care needs.
Differentiator
Problem solved
Functional benefit
Brands
- Casa Carmel: A state-licensed assisted living facility in Carmel Valley with six warmly decorated rooms and beautiful garden views, offering personalized care and memory support services for seniors.
Products and services
- In-Home Care Services Professional non-medical in-home senior care services including personal care (bathing, dressing, hygiene), meal preparation, light housekeeping, medication reminders, companionship, and transportation, delivered by CarePros sourced through the exclusive Honor Care Network partnership.
- Casa Carmel Assisted Living Facility Residential assisted living home in Carmel Valley with six private/semi-private rooms, garden views, chef-prepared meals, memory care, and Alzheimer's support services under RCFE License 275202563.
- Concierge Care (Case Management) Case management service included with in-home care, or available standalone, including appointment coordination, medical provider communication, home equipment acquisition, and family/legal professional liaison services.
- Reserve Care Program Pre-registration program allowing clients to plan ahead for future care needs, including consultation with Home Care Managers about long-term care options and costs, with no obligation to use services.
- Scheduling Options (Hourly, Overnight, Around-the-Clock, Stay-In Care) Flexible scheduling including Hourly Care (4-hour minimum), Overnight Care (12 hours), Around-the-Clock Care (two 12-hour visits), and Stay In care services (24-hour visits).
- Respite Care Temporary care services providing primary caregivers relief from constant caregiving duties, available in four-hour or longer visits at standard hourly rates.
- Hospice and End of Life Care Professional bedside care in the home during final stages of life, coordinated with hospice agencies including VNA, Hospice of the Central Coast, and Heartland Hospice.
- Adult Day Center Program Daytime care program providing social engagement and activities for seniors in a group setting.
- Professional Partners Services Coordinated care services for legal professionals (attorneys, conservators, fiduciaries), discharge planners, and social workers including 24/7 emergency access and case management.
Quantifiable outcome
- Honor has found that 92% of Honor caregivers love their job
- +1 more outcomes
Companies that use Central Coast Senior Services
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles5 records
Central Coast Senior Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
Feature4 records
Central Coast Senior Services partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and secondary.
- Honor Care NetworkcoreExclusive partnership making CCSS the exclusive Honor Care Network partner for Monterey County. Honor provides scalable workforce management and technology expertise, while CCSS provides high-touch personalized care. This partnership creates a new gold standard in home care with state-of-the-art training, communication and transparency. Honor has found that 92% of their caregivers love their job because Honor treats caregivers as true professionals.
- Veterans Affairs (VA)coreContracted provider with VA for In-Home Care services for qualified veterans. Also provides services through the Veterans Respite Program (Monday-Friday positions). VA pays for In-Home Care for qualified veterans.
- Health Projects Center (MSSP Program)secondaryContracted provider of Respite Services through the Monterey Multipurpose Senior Services Program (MSSP). MSSP offers free social work and nursing services to medically isolated, frail and underinsured older adults who are at risk for premature institutionalization.
- Central Coast Visiting Nurses Association (VNA)coreSelected by VNA as their Coordinated Care Provider for non-medical in-home care. Works closely with hospice team of nurses, social workers and therapists to meet client needs and ensure consistency of care.
- Carmel Valley ManorsecondarySpecial relationship with Carmel Valley Manor, an excellent residential community for seniors. Home Care Manager Bethany Miller oversees all attendants and clients in this community. Offers special flexible scheduling including half-hour mini-visits.
- Del Mar Caregiver Resource CentersecondaryReferral partner offering services for family caregivers of adults living with brain impairment such as Alzheimer's, stroke, dementia, Huntington's disease, Parkinson's disease, Multiple Sclerosis, brain tumors or brain injury.
- ITN Monterey CountysecondaryPartner providing 24-7 transportation for seniors 365 days a year. Rides are individualized and provided for any purpose. Collaborates on annual Seniors & Veterans Connect events.
- Alliance on AgingsecondaryCollaborates on community events including Seniors & Veterans Connect. Provides HICAP Medicare Counseling, Ombudsman Program, Senior Peer Counseling, IRS Tax Counseling, and other senior services in Monterey County.
Scale indicators3 records
Recent moves5 records
Expansion highlights5 records
Central Coast Senior Services competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Central Coast Senior Services social profiles
Digital presenceCentral Coast Senior Services compliance and trust
Trust signalCompliance7 records
Central Coast Senior Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Central Coast Senior Services leadership team
Management profileNumber of profiles
Profiles2 records
Central Coast Senior Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Central Coast Senior Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Central Coast Senior Services
What does Central Coast Senior Services do?
Central Coast Senior Services provides non-medical in-home care services to seniors in Monterey County, including personal care, companionship, meal preparation, medication reminders, transportation, light housekeeping, and respite care, delivered by CarePros sourced through the exclusive Honor Care Network partnership. The company also operates Casa Carmel, a state-licensed six-room residential assisted living facility in Carmel Valley offering chef-prepared meals, memory care, and personalized 24-hour support. Comprehensive case management by Home Care Managers is included with in-home care services at no additional cost.
Is Central Coast Senior Services a public or private company?
Central Coast Senior Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Central Coast Senior Services founded?
Central Coast Senior Services was founded in 1996. It employs 101 to 250 people.
Where is Central Coast Senior Services based?
Central Coast Senior Services is headquartered in Del Rey Oaks, United States, in the North America region.
How does Central Coast Senior Services make money?
Four revenue lines are on record. In-Home Care Services are the primary driver. The others are assisted Living (Casa Carmel), concierge Care / Case Management and respite Care.
Does Central Coast Senior Services have an API?
No public API is recorded for Central Coast Senior Services.
What industry is Central Coast Senior Services in?
Central Coast Senior Services's product category is Senior Care Services. Its primary akta.pro industry code is HLADABAF, Small Residential Care Homes (RCFE/Board & Care), with a secondary code of HSABANAK, Senior Social Clubs & Community-Based Day Programs (Non-Clinical). Its NAICS code is 623312 and its SIC code is 8082.