SOS Red de Asistencia

Name

SOS Red de Asistencia

Legal name

SOS Red de Asistencia

Website

https://redsos.com.ar

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

501–1,000 employees

Short description

SOS Red de Asistencia is a privately held Argentine B2B assistance network that coordinates vehicle, personal, boat, and home assistance services for insurance companies and automotive manufacturers through a WebApp, WhatsApp, and 0800 hotline, ISO 9001:2015 certified for over 10 years.

Ownership category

akta.pro rank

Product category

Assistance Network Services

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)

SIC

Insurance Agents, Brokers & Service (6411)

akta.pro primary industry

Eligibility, Enrollment & Benefits Administration (HLAEALAH)

Keywords

• Roadside assistance services
• Insurance assistance coordination
• Vehicle towing network
• Home assistance services
• Emergency assistance network

Headquarters

HQ city

Buenos Aires

HQ country

Argentina

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Assistance Services Coordination: Coordination of vehicle, person, boat, and home assistance services for insurance companies and automotive manufacturers. Services span from initial service request to provider assignment.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

SOS Red de Asistencia operates as an assistance network coordinator that connects insurance company policyholders and automotive manufacturer customers with providers for vehicle, personal, boat, and home assistance services across Argentina and neighboring countries. The company manages the full service lifecycle from intake via WebApp, WhatsApp, or 0800 phone line through provider assignment, and operates an affiliated corporate portal for partner management.

Differentiator

Problem solved

Functional benefit

Brands

• SOS Energy: Energy services brand operating at sosenergy.com.ar

Products and services

• Asistencia Vehicular Vehicle roadside assistance and towing coordination service for insured clients and automotive manufacturers, covering the full lifecycle from service request intake through provider assignment.
• Asistencia a Personas Personal assistance services coordinated through the SOS network, from initial service request to provider assignment, for insurance company clients.
• Asistencia a Embarcaciones Boat and marine vessel assistance services coordinated through the assistance network for insurance company clients.
• Asistencia a Hogares Home assistance services coordinated through the network for insurance company clients, covering household emergencies and related needs.
• WebApp SOS RED (digital assistance request channel) Web-based application accessible at redsos.com.ar that allows customers to request assistance services digitally.
• WhatsApp de Asistencia (assistance channel) WhatsApp messaging channel for quick and easy contact to request assistance services.
• Línea Directa 0800 333 6524 Direct telephone line for assistance requests, available for insured clients, providing 24/7 voice access to the assistance network.
• Portal Corporativo (tuportal.redsos.com.ar) Corporate portal for partner companies and insurance providers to manage assistance services and cases.
• SOS Energy (affiliated brand) Affiliated energy services brand operating at sosenergy.com.ar, providing energy-related assistance within the SOS network ecosystem.

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Sos EnergyminorOthersRelated company operating at www.sosenergy.com.ar, likely providing energy-related assistance services within the SOS network ecosystem.

Scale indicators3 records

Broad incumbents

• International SOS: Global medical and travel security assistance provider serving insurers, multinationals, and governments. Comparable in the personal-assistance vertical and in B2B distribution to insurers, but with a medical/travel focus rather than broad consumer assistance.
• OnStar (General Motors): OEM-embedded vehicle assistance and telematics service operated by GM, providing roadside, emergency, and concierge support directly to vehicle owners. Comparable as an automotive manufacturer-channel assistance coordinator competing for OEM contracts.

Direct peers

• Mapfre Asistencia: Spanish-language global assistance provider with deep LATAM presence, offering roadside, home, and personal assistance to insurance carriers and corporates. Strong regional overlap with SOS, particularly in Argentina and neighboring markets.
• Goodyear Roadside Assistance: Tire manufacturer-backed roadside assistance program coordinated for vehicle owners through dealer and OEM channels. Comparable in vehicular assistance delivered via automotive partnerships, though narrower in vertical scope.
• AXA Partners (AXA Assistance): Assistance arm of AXA providing vehicle, home, travel, and personal assistance globally, including across Latin America. Directly comparable: insurer-affiliated, multi-vertical assistance coordination sold into insurance and automotive channels.
• Europ Assistance: Global roadside, travel, and personal assistance network serving insurance carriers and automotive OEMs across Europe and LATAM. Directly comparable business model: B2B assistance coordination for insurance policyholders, identical verticals (vehicle, home, personal), and similar ISO-style quality posture.
• AIG Travel Assistance: AIG's travel and personal assistance service coordinating emergency support for insured travelers. Overlaps with SOS's 'Asistencia a Personas' and travel-related use cases delivered through insurance carrier partnerships.
• Allianz Partners: Allianz Group's assistance and insurance services arm providing roadside, home, travel, and personal assistance worldwide. Operates as a B2B coordinator for insurers and OEMs with similar service breadth and channel mix (phone, web, app).
• Falck: International assistance and emergency services group operating roadside, medical, and home assistance programs for insurers, governments, and automotive clients. Comparable as a multi-vertical assistance coordinator with strong quality certifications.

Regional players

• Asociación de Automóviles de Argentina (ACA): Argentina's automotive club providing roadside assistance, towing, and traveler services to members and corporate partners. Direct competitor in vehicular assistance within Argentina, with an established brand and member base.

Market position

Customer concentration

• LinkedInlinkedin.com/company/red-sos-de-asistencia
• Instagraminstagram.com/sosreddeasistencia?igsh=MnNyNWVjZjYxcG84

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SOS Red de Asistencia