Green County EMS

What Green County EMS does

Green County EMS, Inc. is a private, non-profit, volunteer community service organization founded in 1974 and headquartered at 1800 12th Street, Monroe, Wisconsin. It operates as the primary 911 ambulance service provider for the City of Monroe and a large part of Green County, Wisconsin, responding to over 2,500 emergency calls per year and providing Basic Life Support (BLS), Advanced Life Support (ALS), and Critical Care Paramedic services under a license from the State of Wisconsin. The organization is staffed by approximately 55 regular volunteers supported by a Board of Directors of 3 regular members and 7 community advisors, and serves the general public on a paid on-call basis 24/7, 365 days per year.

The core product is direct emergency ambulance response via 911 dispatch, supplemented by ancillary offerings including EMT training programs, CPR and first-responder community education, and public safety outreach. Technology infrastructure is minimal and non-proprietary: the organization operates a WordPress-based public website, an SSL-secured contact channel, and YouTube-hosted video content for volunteer recruitment and community education. It outsources all billing, insurance reconciliation, and patient record-keeping to a third-party vendor, LifeQuest, which provides a HIPAA-compliant online patient portal (myambulancebill.com) for bill inquiries and data submission.

Revenue is derived from two primary streams: ambulance service billing (transacted through LifeQuest and typically reimbursed via insurance, Medicare, Medicaid, or direct patient payment) and community donations (with a 3% convenience fee applied to credit card contributions). Pricing is not publicly disclosed. The go-to-market model is community-led: prospective volunteers are recruited through outreach, ride-along opportunities, and video content, rather than paid marketing. The organization maintains no mobile application, no published APIs, no patents or trademarks, and no disclosed institutional funding, consistent with its scale and volunteer-driven operating model.

Name

Green County EMS

Legal name

Green County EMS, Inc.

Website

https://greencountyems.org

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

51–100 employees

Short description

Green County EMS is a private, non-profit, volunteer emergency medical service organization founded in 1974, serving as the primary 911 ambulance provider for Monroe and Green County, Wisconsin. It responds to over 2,500 calls per year with approximately 55 volunteers, offering Basic, Advanced, and Critical Care Paramedic services.

Ownership category

akta.pro rank

Product category

Emergency Medical Services

NAICS

Ambulance Services (62191), Ambulance Services (621910)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Health Services (8000)

akta.pro primary industry

911/Public EMS Agencies (Municipal/County/Fire-Based) (HLAFANAA)

akta.pro secondary industries

Emergency Medical Services (EMS) & Ambulance Services (BPAIAGAC), Emergency Medical Services (EMT/Paramedic) Training (EDAOAMAC)

Keywords

• Emergency medical services
• Ambulance services
• Volunteer EMS
• Basic life support
• Critical care paramedic

Headquarters

HQ city

Monroe

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Ambulance Billing Services: Ambulance service billing is handled by LifeQuest, which manages all billing and record-keeping including insurance questions and patient billing inquiries.
2. Donations: The organization accepts financial contributions from the community to support operations, equipment purchases, vehicle maintenance, and emergency services. Debit card donations have no convenience fee while credit card donations include a 3% convenience fee.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Green County EMS operates as the primary 911 ambulance service for the City of Monroe and a large part of Green County, Wisconsin, responding to over 2,500 emergency calls per year with Basic Life Support, Advanced Life Support, and Critical Care Paramedic capabilities. In addition to ambulance response, the organization offers EMT training pathways and community education programs such as CPR and Hands Only CPR training. Services are delivered 24 hours a day, 365 days a year by approximately 55 volunteer professionals.

Product overview

Green County EMS provides emergency ambulance services as a private, non-profit, volunteer community service organization. The core offering is 911 ambulance response with Basic and Advanced Life Support capabilities, supplemented by EMT training programs and community education. The organization has been serving Monroe, Wisconsin and surrounding communities since 1974, responding to over 2,500 calls annually. Services are licensed by the State of Wisconsin up to Critical Care Paramedic level.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Ambulance Service Primary 911 ambulance response for the City of Monroe and a large part of Green County, Wisconsin, providing Basic Life Support, Advanced Life Support, and Critical Care Paramedic care to over 2,500 calls per year, available 24 hours a day, 365 days a year.
• EMT Training and Volunteer Pathway Education and on-the-job pathway that allows community members to become certified EMTs and serve as volunteer emergency responders for Green County EMS, including ride-along opportunities to experience the role before committing.
• Community CPR and First Aid Education Community education programs covering CPR training, Hands Only CPR, and first responder awareness for residents of Monroe and Green County, Wisconsin.

Quantifiable outcome

• Over 2500 emergency calls responded to per year

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

One partnership is on record.

• LifeQuestcoreTechnology or IntegrationLifeQuest is a third-party billing service that handles all ambulance billing and record-keeping for Green County EMS. They manage insurance inquiries, patient billing questions, and HIPAA-compliant online patient portals for bill inquiries and data submission.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Falck USA: Falck is one of the largest global EMS and ambulance providers, with U.S. operations offering 911 and interfacility transport. Falck's business model and service mix closely mirror Green County EMS's core offerings, though it operates at national scale with paid staffing.
• American Medical Response (AMR): AMR is the largest private ambulance and EMS provider in the United States, operating 911 and interfacility transport services across dozens of states. While AMR operates at vastly greater scale and uses paid staffing, it competes with Green County EMS for municipal 911 contracts and provides a benchmark for private-sector EMS operating models.

Direct peers

• MedStar Mobile Healthcare: MedStar Mobile Healthcare is the exclusive 911 and mobile integrated healthcare provider for Fort Worth and 14 surrounding communities in Texas. Its franchise-based EMS model and mission to deliver high-acuity prehospital care is structurally similar to Green County EMS's exclusive 911 role in Green County, Wisconsin.
• Cataldo Ambulance Service: Cataldo is a private ambulance company serving greater Boston and eastern Massachusetts, providing 911 response, BLS/ALS, and critical care transport. Its mix of municipal 911 contracts and community-based service delivery closely parallels Green County EMS's operating model.
• Acadian Ambulance Service: Acadian Ambulance is a privately held, employee-owned ambulance and EMS company serving Louisiana, Texas, Mississippi, and Tennessee. Like Green County EMS, it provides 911 response, BLS/ALS transport, and community education, and operates as an independent regional ambulance franchise rather than a national chain.
• Emergency Medical Services Authority (EMSA): EMSA is a public authority providing 911 ambulance service, interfacility transport, and community paramedicine in Oklahoma and surrounding regions. Like Green County EMS, EMSA holds a defined geographic 911 franchise and operates with high-acuity capabilities.

Regional players

• Bellin Health EMS: Bellin Health operates hospital-affiliated ambulance and EMS services in northeastern Wisconsin, including Green Bay. As a Wisconsin-based regional EMS provider with comparable BLS/ALS and Critical Care capabilities, it provides a useful comparable for state-level regulatory and reimbursement dynamics.
• Tri-State Ambulance: Tri-State Ambulance provides 911 and interfacility transport services across southwestern Wisconsin, northern Illinois, and eastern Iowa. Its service territory borders Green County's market, making it a relevant regional peer for cross-border call dynamics and competitive benchmarking.
• Gundersen Tri-State Ambulance: Gundersen Health System operates ambulance and EMS services in western Wisconsin, Iowa, and Minnesota, including Critical Care Paramedic capability. As a Wisconsin-based peer with similar service-level licensing and community-anchored delivery, it is comparable to Green County EMS in scope and patient population.
• Gold Cross Ambulance Service: Gold Cross provides 911 ambulance, BLS/ALS, and critical care transport across central and western Wisconsin, including communities near Green County. It is the most direct regional competitor for ambulance market share in Wisconsin and operates with a similar non-profit / community-oriented service ethos.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/green-county-emergency-medical-service-inc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Green County EMS