What Kandela does

Kandela is a Beverly Hills, California-based company founded in 2012 that operates Porch Utilities, a free VIP concierge service for movers. The service helps consumers research, compare, and schedule installation of essential home services, including internet, TV, home security systems, and movers, with human concierge agents handling ordering and activation on the customer's behalf. The company positions itself dually: as a direct-to-mover consumer offering and as a white-label partnership solution for utility companies seeking to improve customer satisfaction during the move-in process.

The product is built around a human-staffed concierge workflow rather than a self-service platform, with no disclosed AI/ML components, proprietary models, or patents in the input data. Kandela's visible distribution comes from named integrations and partner logos with major U.S. ISPs and utilities, including Xfinity, Spectrum, Verizon, AT&T, TECO Energy, and PSE&G, suggesting the company operates as a channel partner and lead-generation layer between movers and large service providers. The Porch Utilities website footer attributes the site to Porch Group, Inc., indicating an affiliation or shared corporate lineage with the publicly referenced Porch Group.

The business model is not publicly disclosed in detail: pricing is opaque, the consumer service is free, and no funding rounds for Kandela itself are listed. Monetization is plausibly driven by referral or lead-generation fees from ISP and home-service partners, supplemented by white-label contracts with utility companies. With 11-50 employees and no disclosed venture funding, Kandela appears to operate as a small, mature services business rather than a venture-scale growth company. Separately, a Swedish entity sharing the KanDela AB legal name appears in the input as an existing investor in Candela's SEK 320 million sustainable-maritime funding round; that investment activity is not clearly linked to the U.S. moving concierge operations and should be treated as a distinct data point.

Name

Kandela

Legal name

KanDela AB

Website

https://kandela.com

Company type

Private

Founded year

2012

Headcount range

11–50 employees

Short description

Kandela operates Porch Utilities, a free VIP concierge service that helps movers compare and schedule internet, TV, home security, and moving services. It also offers white-label concierge solutions to utility companies seeking to improve mover-customer satisfaction, supported by integrations with major U.S. ISPs and utilities.

Ownership category

akta.pro rank

Product category

Moving and Home Services Concierge

NAICS

Services to Buildings and Dwellings (5617), Other Services to Buildings and Dwellings (561790)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Home Services Coordination & Vendor Management (HSACAIAI)

akta.pro secondary industry

Residential Lease Administration & Tenant Services (BPAJAFAL)

Keywords

• Moving concierge services
• Home services coordination
• Utility company partnerships
• Residential service bundling
• Mover assistance platform

Headquarters

HQ city

Beverly Hills

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Core offering

Kandela operates Porch Utilities, a free VIP concierge service that assists people moving homes in finding, comparing, ordering, and scheduling installation of essential home services such as internet, TV, home security systems, and movers. The concierge researches options, recommends packages, places orders, and books installations on the customer's behalf, serving both individual movers and utility companies seeking a white-label customer-experience partner.

Product overview

Porch Utilities is a single unified product offering a free concierge service for movers. It assists customers in finding optimal deals on home services (internet, TV, home security, movers) and handles the ordering and installation scheduling process. The service is positioned both as a consumer offering and as a white-label partnership solution for utility companies seeking to increase customer satisfaction.

Differentiator

Problem solved

Functional benefit

Products and services

• Porch Utilities Complimentary VIP concierge service for people moving homes that researches, compares, orders, and schedules installation of internet, TV, home security systems, and movers on the customer's behalf. Offered free to individual movers and as a white-label customer-experience solution to utility and telecom companies such as TECO Energy, PSE&G, Xfinity, Spectrum, Verizon, and AT&T.

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• HelloTech: HelloTech provides on-demand home-tech installation and setup (internet, TV, smart-home, security). It directly overlaps with the installation-scheduling and home-services activation layer of Porch Utilities, though it performs the work itself rather than acting as pure concierge.
• Settld: Settld is a UK-based home-admin concierge that assists movers with utilities, broadband, and address-change services. It is the closest international analog to Porch Utilities, with an essentially identical product proposition and dual-sided consumer/utility monetization.

Emerging players

• Thumbtack: Thumbtack is a marketplace connecting consumers to local home-services professionals, including movers and installers. It competes indirectly with Porch Utilities for the moving-services research and booking step, although Thumbtack is consumer-driven rather than white-labeled to utilities.

Broad incumbents

• Angi (formerly Angie's List / HomeAdvisor): Angi is a large home-services marketplace owned by IAC that connects consumers to vetted home pros. It overlaps with Porch Utilities in the home-services discovery and booking layer, but at much broader scale and without a utility white-label go-to-market.
• Porch Group: Porch Group, Inc. (NASDAQ: PRCH) is the broader home-services platform whose footer attribution appears on the Porch Utilities website. It is the most directly comparable peer because Porch Utilities appears to operate inside this ecosystem, with shared consumer-acquisition, mover, and home-services data assets.

Others

• Utility concierge services at U.S. energy retailers (e.g., Direct Energy, NRG home services): Several U.S. retail energy and connectivity providers operate internal home-services concierge functions for new residents. They are not standalone vendors but represent the in-house alternative that Kandela's white-label offering must displace or augment.

Regional players

• SpareRoom / moving-related listing services: SpareRoom and similar relocation-adjacent platforms bundle utility-setup and broadband resources for movers. They overlap at the high-intent moving moment but primarily serve UK and European renters, making them regional rather than direct U.S. competitors.
• MoveMatch / relocation concierge consultancies: MoveMatch and similar relocation concierge firms help movers with utility setup, address change, and home services. They compete with Porch Utilities in concept but generally serve corporate-relocation clients rather than individual movers, and are smaller in scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/kandelacs
• Facebookfacebook.com/KandelaConcierge

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kandela