In Out Travel & Events

What In Out Travel & Events does

In Out Travel & Events (legal entity Viajes In Out Travel S.L.) is a privately held Spanish corporate travel and events agency founded in 1997, headquartered in Madrid with regional offices in Barcelona and Lisbon. It serves more than 500 corporate clients with a 360° offering that bundles business travel management (flights, hotels, trains, car rental), MICE / corporate events through the dedicated In&Out Events sub-brand, and an employee leisure / vacacional line. The agency's stated differentiator is a hybrid delivery model that pairs dedicated human account agents and 24/7 phone/email support with self-service technology.

The technology layer combines four leading self-booking tools operating simultaneously, multi-GDS connectivity and IATA NDC-enabled airline content (notably Iberia via Amadeus), a proprietary traveller portal and mobile app, ERP/expense integration, carbon-footprint reporting, and an in-house Smart Booking Engine (SBE) being developed under EU public funding (Spain's Plan de Recuperación, expediente DUM-010000-2023-9). Event delivery is supported by two wholly owned in-house units: AV Exprés (audiovisual, scenography, lighting, streaming) and Develup Solutions (bespoke event software). The agency markets certified sustainability credentials (Biosphere Sustainable, three consecutive years; EcoVadis badge, December 2025) and industry recognition including the 2025 Iberia & Amadeus NDC Award.

The business model is B2B and quote-based, with no public price list. Revenue streams include corporate travel management fees, supplier commissions and NDC-linked incentives (air, hotel, rail), MICE and event management fees, and transaction-based leisure bookings offered exclusively to corporate employees. Multi-year contracts, dedicated account managers per client, and a self-serve portal with 24/7 human fallback define the GTM motion; indirect reach is extended through memberships in Global Star, Travel Advisors, AEGVE, Spain DMC and OPC industry networks, and through 72+ correspondent agencies covering international destinations.

Name

In Out Travel & Events

Legal name

Viajes In Out Travel S.L.

Website

https://inout-travel.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

In Out Travel & Events is a Spanish corporate travel and MICE agency serving 500+ companies across Spain and Portugal, combining multi-GDS and NDC-enabled booking technology with dedicated human account management, in-house AV production, and EU-funded digital transformation.

Ownership category

akta.pro rank

Product category

Corporate Travel Management

NAICS

Tour Operators (561520), Travel Agencies (561510), Scenic and Sightseeing Transportation, Other (4879)

akta.pro primary industry

Adventure & Active Travel Agencies (THAKABAD)

akta.pro secondary industries

Multi-Activity & Expedition Packages (Guided Adventure Trips) (THAJABAL), Meetings & Group Travel Management (Corporate/MICE) (THALANAH)

Keywords

• Corporate travel management
• MICE event services
• Business travel booking
• Travel agency services
• Corporate event planning

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Corporate travel management fees & service charges: Core revenue from managing corporate clients' business travel (flights, hotels, trains, car rental), via negotiated supplier fares, dedicated account management, and a 24/7 service team. Pricing is quote-based and not publicly disclosed.
2. Supplier commissions and incentives (air, hotel, rail): Agencies typically earn override commissions and NDC-linked incentives from airlines (e.g., Iberia), hotel chains and GDS partners; IN-OUT highlights negotiated exclusive rates and NDC content from suppliers like Iberia/Amadeus.
3. MICE / Events management fees: Revenue from corporate events, conventions, incentives, congresses and exhibitions (MICE), including venue, transport, catering, AV, production and creative services delivered 360°.
4. Leisure / Vacacional travel packages: Vacational and incentive trips for corporate employees and their families, including bespoke international packages with exclusive employee discounts.

Pricing tiers

Go-to-market motion4 records

Distribution channels4 records

Marketing channels10 records

Core offering

In Out Travel & Events is a Spanish corporate travel and events agency that manages business travel (flights, hotels, trains, car rental), MICE events (conventions, congresses, incentives, exhibitions), and exclusive leisure travel packages for corporate clients and their employees. It combines four leading self-booking tools with multi-GDS and NDC-enabled airline content, a proprietary Smart Booking Engine, a corporate traveller portal and mobile app, supported by 24/7 dedicated human account teams across Madrid, Barcelona and Lisbon.

Product overview

In Out Travel & Events operates a hybrid travel management platform plus a specialized MICE sub-brand (In&Out Events) rather than a single unified product. The core offering comprises three service lines: Business Travel (corporate travel management integrated with multi-GDS and NDC content), Eventos / In&Out Events (a dedicated sub-brand for MICE — meetings, incentives, congresses and exhibitions), and Travel Vacacional (leisure travel exclusively for corporate clients and employees). Supporting the MICE service line are two internal sub-brands — AV Exprés (audiovisual/technical production) and Develup Solutions (technology solutions) — both of which are deployed within the group's event and convention services. The digital layer is being extended through the Smart Booking Engine (SBE), a digitalization project funded under Spain's EU Recovery Plan. Across all three service lines, In Out Travel & Events also embeds sustainability offerings (Biosphere Sustainable, EcoVadis-aligned reporting, carbon footprint reports and eco-friendly supplier selection).

Differentiator

Problem solved

Functional benefit

Brands

• In Out Events: MICE and corporate events division operated via the dedicated site inout.events, offering organization of conventions, congresses, incentives, and tailored corporate events.

Products and services

• Business Travel End-to-end corporate travel management covering flight, hotel, train and car rental bookings, 24/7 human support, route and cost optimisation, self-booking tools and personalised reporting. Delivered via a hybrid model combining dedicated agents with online platforms, integrated with multi-GDS and IATA NDC content. Targeted at corporate clients seeking outsourced business travel management.
• In&Out Events (MICE) MICE services covering organisation of conventions, congresses, incentives, experiences, customised corporate events and training. Includes venue selection, accommodation, transport, catering, complementary activities, design/production, audiovisual support and project management, plus Receptivo DMC services in Spain. Targeted at corporate clients running events and congresses.
• Travel Vacacional Vacation and incentive travel services exclusively offered to companies and their employees, including customised travel plans, national tours, international experiences, seasonal destinations, weekend getaways, couple trips and incentive trips, with exclusive employee discounts and last-minute booking management.
• AV Exprés (audiovisual production) In-house audiovisual and technical production service providing sound configuration, lighting, scenography and live streaming solutions for corporate conventions and events, delivered as part of the MICE service line.
• Develup Solutions (technology services) In-house technology solutions service supporting event production, bespoke event tech, apps and digital tools delivered alongside AV Exprés for corporate clients' events.
• Smart Booking Engine (SBE) Proprietary digital booking engine project developed to optimise last-mile booking in the corporate travel business, integrating with self-booking tools, GDS and NDC airline content.
• Corporate Traveller Portal and Mobile App Self-service corporate user portal and mobile application providing access to itineraries, bookings, real-time alerts, traveller tracking and 24/7 support, enabling Duty of Care for travelling employees.
• Sustainability and Carbon Footprint Reporting

Quantifiable outcome

• 95% of clients recommend IN-OUT Travel (Google Reviews)
• +2 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature7 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Global StarcoreStrategic or Co-development PartnerGlobal travel agency network of which IN-OUT is a member. Mentioned in the footer logo strip, on the "Sobre In Out" page and in the Duty of Care article, where Global Star is described as a global network of trusted airline, hotel and transport providers used to guarantee quality and safety for corporate travellers.
• Travel AdvisorscoreStrategic or Co-development PartnerInternational agency network cited as a prestigious organisation IN-OUT belongs to (logo shown in the site footer and About page). Provides international coverage and reciprocal referrals.
• AEGVE (Asociación Española de Gestores de Viajes de Empresa)minorStrategic or Co-development PartnerSpanish association of corporate travel managers; IN-OUT is a member and displays the AEGVE logo in the footer and About page. Provides industry positioning and access to travel-manager decision makers.
• Spain DMCcoreChannel Partner/ Reseller/ DistributorAssociation/guild of destination management companies in Spain; IN-OUT uses the Spain DMC badge to position its Receptivo DMC service (accommodation, transport, museums, activities, tours in Spain).
• IberiacoreTechnology or IntegrationStrategic NDC distribution partnership. Iberia and Amadeus awarded IN-OUT the "Mayor Compromiso NDC IBERIA en la industria" prize in 2025, recognising the agency's effective adoption of IATA NDC content for personalised fares, transparency and richer airline content for corporate clients.
• AmadeuscoreTechnology or IntegrationCo-organiser of the NDC Awards 2025 (with Iberia) and provider of the GDS/NDC technology that powers IN-OUT's multi-GDS, NDC-enabled booking environment.
• EcoVadisminorStrategic or Co-development PartnerInternational CSR/sustainability ratings platform; IN-OUT obtained the EcoVadis certification in December 2025 covering environment, labour/human rights, ethics and sustainable procurement.
• Biosphere Sustainable (Instituto de Turismo Responsable)coreStrategic or Co-development PartnerCertification body that awarded IN-OUT the Biosphere Sustainable certificate (3 consecutive years) for alignment with the 17 UN SDGs across business travel, MICE and leisure.
• OPC (Organizadores Profesionales de Congresos)minorStrategic or Co-development PartnerProfessional congress organisers association; IN-OUT displays the OPC logo as recognition of its specialisation in events and congresses.
• Barcelona + Sostenible / Compromís Ciutadà per la SostenibilitatminorStrategic or Co-development PartnerPublic sustainability commitment framework that IN-OUT has been part of since 2022, working with Barcelona Biosphere under the UN's 17 SDGs.
• AV Exprés (in-house)coreOEM/ Whitelabel/ Licensing PartnerInternal AV and production department of IN-OUT providing high-quality audiovisual, scenography, lighting and streaming for corporate conventions and events.
• Develup Solutions (in-house)coreTechnology or IntegrationInternal technology/development arm that builds bespoke event tech, apps and digital tools for clients' events alongside AV Exprés.
• European Union – Plan de Recuperación, Transformación y Resiliencia (Smart Booking Engine project)minorStrategic or Co-development PartnerPublic funding partnership under Spain's "Última Milla" digitalisation programme for tourism (file DUM-010000-2023-9) to co-finance IN-OUT's Smart Booking Engine (SBE).

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Navan (formerly TripActions): AI-native corporate travel and expense platform with self-booking tool and 24/7 human support. Directly comparable hybrid architecture; targets larger enterprises globally and represents the secular competitive threat to traditional agencies.
• TravelPerk: Fast-growing European corporate travel platform targeting mid-market with self-serve SaaS booking, inventory, and expense management. Comparable target segment (European corporates) and overlapping product surface; different go-to-market emphasis on SMB/PLG vs. IN-OUT's consultative enterprise model.

Direct peers

• Viajes El Corte Inglés: Spain's largest domestic travel agency and corporate travel management division, with national branch network and MICE capability. Directly comparable in geography, target market (Spanish corporates), and integrated travel + events service model.
• Nautalia Viajes: Spanish travel agency with corporate travel and group/event division. Comparable in Iberia-centric customer base, MICE capability and supplier relationships, competing for similar Spanish enterprise accounts.

Broad incumbents

• HRG (Hogg Robinson Group): Global corporate travel management company (now part of Amex GBT) with strong European footprint and MICE services. Comparable offering profile, especially for multinational clients operating in Iberia.
• FCM Travel Solutions: Global TMC operated within the Flight Centre Travel Group, with corporate travel, meetings & events and 24/7 support. Comparable in multi-GDS architecture, hybrid servicing model and global agency network membership.
• American Express Global Business Travel (Amex GBT): Largest global corporate travel management company, serving multinational clients with hybrid human+technology service model and proprietary booking tools. Directly comparable offering architecture at much greater scale.
• CWT (Carlson Wagonlit Travel): Global TMC offering corporate travel management and meetings & events with multi-GDS and self-booking tools. Closest incumbent comparable in service mix; larger scale but similar B2B consulting-led sales motion.
• BCD Travel: Global TMC operating across corporate travel management and meetings & events. Comparable in offering portfolio (managed corporate travel, MICE, technology platforms), though materially larger and operating across all major geographies.

Others

• Spain DMC: Industry association/guild of destination management companies in Spain, of which IN-OUT is itself a member. Listed as a peer because the guild reflects IN-OUT's Receptivo DMC business line and its competitive set for inbound corporate events.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@inouttravelevents3510
• Facebookfacebook.com/InOutTravel
• LinkedInlinkedin.com/company/in-out-travel-&-events
• Instagraminstagram.com/inout.travelandevents
• Xx.com/inout_travel

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about In Out Travel & Events