National Traffic Services
National Traffic Services is a privately held Canadian firm founded in 1973 that provides freight audit, freight payment, traffic management, dispatch, and freight claim services to mid-market and enterprise shippers in Canada and the United States using proprietary in-house web applications.
- Company typePrivate
- Founded1973
- HeadquartersOrangeville, Canada
- Headcount11–50
- GTM typeB2B
- OfferingServices
What National Traffic Services does
National Traffic Services (NTS) is a privately held, Canadian-owned freight administration services company founded in 1973 and headquartered at 224 Broadway Ave., Orangeville, Ontario. The firm sells freight audit, freight payment, and traffic management services to mid-market and enterprise shippers in Canada and the United States, operating continuously on a 24/7 basis. Its core value proposition is acting as an outsourced traffic department: auditing carrier invoices for billing errors, processing and consolidating carrier payments, generating routing guides, evaluating carrier rates against market conditions, filing and tracking freight claims, and providing dispatch coordination for national and regional freight moves.
NTS delivers these services through a proprietary in-house technology stack built by its internal IT group. The central platform is the Freight Bill Control System (FBCS), a payment processing program that consolidates carrier remittances and produces client-specific cost-allocation reports. Adjacent web-based applications include the E-Claim System for shortages-and-damages claims tracking (with automated timeline enforcement that caps settlement at 60 days), Online Dispatch for coordinating and tracking shipments, a Rate Shopper for carrier cost comparison, a Freight Bill Approval workflow, an Online Data Query tool for downloadable client reports, and a separate Carrier Invoice Query portal. These applications share a common database and retain at least two years of transactional data online with archived access thereafter.
NTS earns revenue through three primary mechanisms: pre-audit and post-audit fees (the latter on a contingency/findings-sharing basis where clients pay nothing if no overcharges are uncovered), managed freight bill payment services billed to clients (with no carrier-side compensation, eliminating conflict of interest), and professional services for traffic management, routing guide generation, rate evaluation, carrier operational and safety audits, and logistics process consulting. The go-to-market is sales-led and relationship-based, distributed through a direct B2B portal model accessible only via login, with limited public marketing beyond a LinkedIn presence. The Chairman is a CPA, CA and CFE with prior senior executive roles at TWC Corporation, Kingsway-Motorways, Consolidated Fastfrate, and Acklands Limited, anchoring the firm's domain expertise in Canadian and US transportation.
National Traffic Services firmographics
Firmographics- Name
- National Traffic Services
- Legal name
- National Traffic Services
- Website
- https://ntscanada.com
- Company type
- Private
- Founded year
- 1973
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- National Traffic Services is a privately held Canadian firm founded in 1973 that provides freight audit, freight payment, traffic management, dispatch, and freight claim services to mid-market and enterprise shippers in Canada and the United States using proprietary in-house web applications.
- Ownership category
- akta.pro rank
National Traffic Services industry classification
Industry- Product category
- Freight Audit & Payment Services
- NAICS
- Freight Transportation Arrangement (488510)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Cross-Border Freight Brokerage (USMCA/EU, etc.) (TLADAMAN)
- akta.pro secondary industry
- Export/Import Documentation Preparation (Commercial Invoice, Packing List, Shipper’s Letter of Instruction) (TLACAHAD)
Keywords
Where National Traffic Services is headquartered
LocationHeadquarters
- HQ city
- Orangeville
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
National Traffic Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Freight Audit Services: Pre-audit and post-audit services that review carrier invoices for billing errors. Post-audit fees are charged on a contingency/findings basis under a sharing program, with no charge if nothing is found. All fees are described as inclusive with no hidden charges.
- Freight Bill Payment Services: Processing and payment of carrier freight bills through the FBCS system. Income generated from clients only, not from carriers, ensuring no conflict of interest.
- Traffic Management Services: Carrier negotiations, routing guide generation, rate evaluations, and distribution profile management. Provided as consulting and operational support services.
- Freight Claim Processing: E-Claim system manages freight claims from filing through settlement, following specific timelines to ensure prompt carrier response.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Outcome Based/ Performance | Pay-as-you-go | Post-Audit Contingency Fee |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels1 record
National Traffic Services product offering
Product offeringCore offering
National Traffic Services is a Canadian-owned provider of freight audit, freight bill payment, and traffic management services for North American shippers. The company operates proprietary web-based applications (E-Claim, Online Dispatch, Rate Shopper, FBCS) to review carrier invoices for errors, consolidate carrier payments, process freight claims, and coordinate shipments. Services are delivered as an outsourced off-site traffic department, with fees generated exclusively from clients.
Product overview
National Traffic Services offers a unified platform of freight audit, freight payment, and traffic management services for Canadian businesses. The core product suite comprises web-based applications including the E-Claim System for freight claim processing, Online Dispatch for shipment coordination, the Freight Bill Control System (FBCS) for payment processing, and the Online Query Tool for data access and reporting. These applications share a common database and integrate to deliver Pre-Audit and Payment Programs that eliminate billing errors, along with Post-Audit Programs for retrospective invoice review. Traffic Management Services provide carrier negotiation and logistics consulting, while Dispatch Services function as an off-site traffic department. The system supports secure web-based access with at least 2 years of online data retention.
Differentiator
Problem solved
Functional benefit
Brands
- E-Claim: Web-based solution for freight claims process filed for shortages and damages
- FBCS (Freight Bill Control System)
Products and services
- Freight Audit Services Pre-audit and post-audit review of carrier invoices to identify billing errors, monitor accessorial charges, and validate rate structures against market conditions. Designed for mid-market and enterprise shippers.
- Freight Bill Payment Services Processing and payment of carrier freight bills via the proprietary FBCS platform, enabling consolidated carrier payments and accounting allocations aligned to each client's fiscal reporting needs.
- Freight Claim Processing (E-Claim) Web-based freight claim management for shortages and damages, tracking claims between branches, customers, and carriers, with a maximum 60-day settlement window.
- Traffic Management Services Carrier negotiation, routing guide development, rate evaluation, carrier audits, and logistics consulting including warehousing and third-party options, provided to shippers as consulting and operational support.
- Dispatch Services Outsourced dispatch coordination for national and regional freight movements, including scheduling, in-transit monitoring, and continuous status updates to clients.
Quantifiable outcome
- Claims settlement process reduced to maximum 60 days following delivery
- +1 more outcomes
Companies that use National Traffic Services
Customer profileSegments2 records
Ideal customer profiles1 record
National Traffic Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
National Traffic Services partnerships and signals
Strategic signalScale indicators5 records
Recent moves3 records
Expansion highlights1 record
National Traffic Services competitors and assessment
Company assessmentDirect peers
- Cass Information Systems: Cass Information Systems is a major US freight bill audit and payment (FBAP) provider serving enterprise shippers with comprehensive invoice audit, payment processing, and transportation expense management — directly comparable to NTS's core freight audit and FBCS offerings.
- TransAudit: TransAudit provides freight bill audit and recovery services for shippers — directly comparable to NTS's post-audit findings-sharing fee model.
- Trax Technologies: Trax is a leading freight audit and transportation spend management provider offering global audit, payment, and analytics — closely aligned with NTS's freight audit, bill verification, and claims-processing services.
- TAGG (The Auditing Group): TAGG is a freight invoice audit and payment recovery specialist focused on North American shippers — directly overlapping NTS's contingency-based post-audit service model.
- nVision Global (an Elemica company): nVision Global provides freight audit, payment, and rate management services globally — directly comparable to NTS's pre-audit, post-audit, and traffic management portfolio.
Broad incumbents
- BlueGrace Logistics: BlueGrace offers managed transportation, freight audit, and cross-border services across North America — broader portfolio than NTS but directly comparable in freight audit and traffic management offerings.
- Uber Freight: Uber Freight operates a digital freight brokerage with integrated audit, payment, and visibility — adjacent to NTS in cross-border freight services but at vastly greater scale and with platform-based technology.
- MercuryGate TMS: MercuryGate offers a modern cloud-native TMS with embedded freight audit, routing, and carrier management — broader than NTS's standalone audit focus, but directly competitive in the freight administration software layer.
- Coyote Logistics (UPS): Coyote Logistics (UPS-owned) provides cross-border truckload brokerage and managed transportation across North America — a broader incumbent operating in the same cross-border freight coordination space as NTS.
- Körber WMS/APCS Logistics: Körber's supply chain software suite (including legacy APCS logistics) provides freight audit and payment modules alongside broader WMS and TMS — an adjacent software incumbent competing for the same shipper technology budget.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
National Traffic Services social profiles
Digital presenceNational Traffic Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
National Traffic Services leadership team
Management profileNumber of profiles
National Traffic Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
National Traffic Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about National Traffic Services
What does National Traffic Services do?
National Traffic Services is a Canadian-owned provider of freight audit, freight bill payment, and traffic management services for North American shippers. The company operates proprietary web-based applications (E-Claim, Online Dispatch, Rate Shopper, FBCS) to review carrier invoices for errors, consolidate carrier payments, process freight claims, and coordinate shipments. Services are delivered as an outsourced off-site traffic department, with fees generated exclusively from clients.
Is National Traffic Services a public or private company?
National Traffic Services is a private company. It is classified as management employee owned and is currently operating.
When was National Traffic Services founded?
National Traffic Services was founded in 1973. It employs 11 to 50 people.
Where is National Traffic Services based?
National Traffic Services is headquartered in Orangeville, Canada, in the North America region.
How does National Traffic Services make money?
Four revenue lines are on record. Freight Audit Services are the primary driver. The others are freight Bill Payment Services, traffic Management Services and freight Claim Processing.
Who are National Traffic Services's main competitors?
Direct peers on record are Cass Information Systems, TransAudit, Trax Technologies, TAGG (The Auditing Group) and nVision Global (an Elemica company). Broad incumbents are BlueGrace Logistics, Uber Freight, MercuryGate TMS, Coyote Logistics (UPS) and Körber WMS/APCS Logistics.
Does National Traffic Services have an API?
No public API is recorded for National Traffic Services.
What industry is National Traffic Services in?
National Traffic Services's product category is Freight Audit & Payment Services. Its primary akta.pro industry code is TLADAMAN, Cross-Border Freight Brokerage (USMCA/EU, etc.), with a secondary code of TLACAHAD, Export/Import Documentation Preparation (Commercial Invoice, Packing List, Shipper’s Letter of Instruction). Its NAICS code is 488510 and its SIC code is 4731.