What Wiptec Pick, Pack & Ship does

WIPTEC is a privately held Canadian third-party logistics (3PL) provider founded in 2002 and headquartered in Sherbrooke, Quebec, specializing in pick-pack-ship order fulfillment for retail and e-commerce clients. The company operates two large distribution centers in Sherbrooke (600,000 sq ft) and Montreal-Longueuil (1,700,000 sq ft), totaling over 2.3 million square feet of warehouse capacity, and processes more than 25,000 orders per day and over 25 million products per year for 10,000+ independent retailers across Canada and the United States. Named enterprise customers include Walmart, Costco, Loblaws, and Lowes, served alongside mid-market e-commerce brands, CPG manufacturers, dry goods/food distributors, light manufacturers, and natural health and beauty companies.

The operational core is LEAD (Lean, Efficient, Accurate, Dynamic), a proprietary warehouse management system developed and continuously refined in-house since 2002. LEAD controls receiving, restocking, order picking, secondary operations (kitting, labeling, repackaging), shipping, and returns, with FIFO/FEFO/LEFO batch management, full traceability, and real-time KPI dashboards. The platform is integrated with ProShip transport management software for multi-carrier rate optimization (FedEx, UPS, Purolator, Canada Post) and is deployed across automated picking infrastructure including picking towers, pick-to-light modules, ring scanners, RF arm computers, and wire-guided forklifts. The combined paperless, RF-and-RFID-secured environment supports 99.8%+ order accuracy and same-day shipping on orders received before 4 p.m.

WIPTEC generates revenue through transaction-based and managed-services pricing in a costs-per-activity model, where clients pay only for the specific services used (per order, per unit, per pallet, per storage cycle). Revenue streams span pick-pack-ship fulfillment, warehousing and inventory storage, value-added services (kitting, labeling, packaging), and returns management. Distribution is direct-to-enterprise and mid-market via a sales-led motion with relationship-based engagement, supported by a client-facing web portal for real-time order tracking and KPI visibility. The company serves vertical-specific use cases including EDI-compliant big-box retail preparation, B2C e-commerce with personalized packaging, GMP/BPF-compliant dry food handling, PDQ assembly for CPG, and serialized inventory for natural health products. Martin Ball serves as President.

Name

Wiptec Pick, Pack & Ship

Legal name

WIPTEC

Website

https://wiptec.ca

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

WIPTEC is a privately held Canadian 3PL founded in 2002 that provides pick-pack-ship fulfillment, warehousing, returns, and kitting services from 2.3M+ sq ft of Quebec distribution space to retail chains (Walmart, Costco, Loblaws, Lowes), e-commerce brands, CPG, food, and natural health companies across North America.

Ownership category

akta.pro rank

Product category

Third-Party Logistics Services

NAICS

Warehousing and Storage (493), Warehousing and Storage (4931)

SIC

Public Warehousing & Storage (4220), Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Integrated 3PL Contract Logistics (Multi-Service) (TLAIAAAA)

akta.pro secondary industries

E-commerce Fulfillment & Omnichannel Logistics (Pick/Pack/Returns) (TLAIAAAD), Warehousing Operations & Contract Storage (Dedicated/Shared) (TLAIAAAC), Asset-Based Warehousing & Distribution Centers (Owned/Leased Facilities) (TLAIAMAB), Third-Party Logistics (3PL) Fulfillment Providers (CRAFAMAA)

Keywords

• Third-party logistics
• Warehouse management
• Pick and pack
• E-commerce fulfillment
• Inventory management

Headquarters

HQ city

Sherbrooke

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Pick-Pack-Ship Fulfillment Services: Core 3PL fulfillment services billed per transaction (per order, per unit, or per pallet picked, packed, and shipped). Multi-client pooling environment allows resource and cost sharing, with costs-per-activity pricing meaning clients pay only for services used.
2. Warehousing and Inventory Storage: Short, medium, and long-term storage of inventory in climate-controlled and standard environments. Inventory management included via LEAD WMS with full traceability, batch/expiry management, and FIFO/FEFO support.
3. Value-Added Services (Kitting, Labeling, Packaging): Secondary operations including kitting, assembly, labeling, price changes, repackaging, and promotional sample packaging. Automated quotes provided so clients can review cost details before deciding. Costs-per-activity model ensures variable, usage-based billing.
4. Returns Management and Refurbishing: Full returns processing including repackaging, restocking, reshipping, and quality control. Services are tracked with full transparency and traceability, with automated reports provided to clients.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

WIPTEC is a third-party logistics (3PL) provider specializing in pick-pack-ship order fulfillment for retail, e-commerce, and CPG clients. The company operates two distribution centers in Sherbrooke and Montreal-Longueuil, Quebec, totaling over 2.3 million square feet, and runs all operations through its proprietary in-house LEAD warehouse management system. Core services include B2C e-commerce fulfillment, B2B retail order picking, inventory management and storage, returns processing, kitting and value-added services, and TMS-based carrier optimization.

Product overview

WIPTEC is a 3PL (third-party logistics) provider specializing in Pick-Pack-Ship order fulfillment services. The company operates its proprietary LEAD WMS (Warehouse Management System) as the core technology platform managing the entire fulfillment lifecycle. Services are delivered through two distribution centers in Montreal-Longueuil (1,700,000 sq ft) and Sherbrooke (600,000 sq ft) totaling 2.3 million square feet of warehouse space. The integrated service portfolio includes B2C e-commerce fulfillment (25,000+ daily orders), B2B retail order picking (100,000+ SKUs), inventory management with temperature-controlled environments, returns processing, kitting and packaging services, a TMS integrated with ProShip for carrier optimization, real-time dashboards with KPI tracking, and cutting-edge equipment including picking towers and automated conveyors. The company operates a multi-client pooling environment with variable costs-per-activity pricing.

Differentiator

Problem solved

Functional benefit

Brands

• LEAD (Lean, Efficient, Accurate, Dynamic): Proprietary warehouse management system (WMS) developed by WIPTEC's own team of experts since 2002, providing flexibility and continuous adaptation to market changes.

Products and services

• LEAD WMS (Warehouse Management System) Proprietary in-house warehouse management system that manages receiving, restocking, order picking, order preparation, secondary operations (labeling, kitting, repacking), packaging, and shipping in a paperless, real-time environment. Supports batch/FIFO/FEFO/LEFO inventory controls, barcode scanning, KPI reporting, costs-per-activity billing, and a client-facing web portal.
• B2C Order Picking (E-commerce Fulfillment)

Quantifiable outcome

• 99.8%+ order accuracy rate
• +7 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• ProShipcoreTechnology or IntegrationProShip is one of the world's top-performing transport management programs integrated with WIPTEC's LEAD WMS. This integration enables optimized carrier assignment based on client-specific rules, automatic rate comparison across multiple carriers (FedEx, UPS, Purolator, Canada Post), cargo consolidation, real-time tracking, and US import/export customs management. The partnership is central to WIPTEC's TMS offering.
• FedExminorOthersFedEx is one of hundreds of carriers available through WIPTEC's ProShip-integrated TMS. Clients can choose FedEx as their preferred carrier for shipments. Part of a broad carrier network offering flexible and economical shipping solutions.
• UPSminorOthersUPS is one of hundreds of carriers available through WIPTEC's ProShip-integrated TMS. Clients can select UPS as their preferred carrier for package delivery.
• PurolatorminorOthersPurolator is one of hundreds of carriers available through WIPTEC's ProShip-integrated TMS. Part of the carrier network serving Canadian domestic shipping.
• Canada PostminorOthersCanada Post is one of hundreds of carriers available through WIPTEC's ProShip-integrated TMS. Available as a shipping option within Canada.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• ShipBob: Tech-enabled 3PL operating a distributed US fulfillment network targeting mid-market and enterprise DTC e-commerce brands. Comparable to WIPTEC's B2C fulfillment proposition but with a multi-node US architecture and stronger technology-native client experience.

Regional players

• Purolator: Canadian-owned integrated freight and logistics company providing warehousing, fulfillment, and parcel delivery across Canada. Directly comparable as a Canadian-region 3PL/transportation provider; WIPTEC uses Purolator as one of its TMS-integrated carriers, indicating close operational overlap.

Broad incumbents

• XPO Logistics: Major North American contract logistics provider with extensive warehousing and e-commerce fulfillment operations. Comparable to WIPTEC in serving large retail and e-commerce customers, though at substantially larger scale and broader geographic coverage.
• DHL Supply Chain: One of the world's largest contract logistics and 3PL providers, operating multi-million sq ft of distribution centers globally across retail, e-commerce, consumer, and CPG verticals — directly comparable to WIPTEC's multi-client pooling model at much larger scale.
• CEVA Logistics: Global 3PL offering contract logistics, fulfillment, and transportation services across consumer goods, retail, and e-commerce verticals. Comparable integrated multi-service 3PL model to WIPTEC, with broader geographic reach and larger enterprise client base.
• UPS Supply Chain Solutions: UPS's contract logistics division offering warehousing, distribution, and fulfillment services across North America. Comparable to WIPTEC's integrated WMS-TMS model, with UPS's owned transportation network providing a structural cost advantage.
• Amazon Logistics: Amazon's internal logistics arm that increasingly serves third-party merchants and external brands, directly competing with WIPTEC in B2C e-commerce fulfillment at massive scale. WIPTEC explicitly markets its service levels as "comparable to Amazon," positioning Amazon Logistics as the central reference competitor.
• Kuehne+Nagel: Global logistics powerhouse providing contract logistics, warehousing, and fulfillment across consumer goods, retail, pharma, and e-commerce. Comparable integrated 3PL service portfolio to WIPTEC at much larger international scale.
• FedEx Supply Chain: The contract logistics arm of FedEx, providing warehousing, fulfillment, and returns management for retail and e-commerce clients. Comparable to WIPTEC's pick-pack-ship and returns offerings, with deeper US footprint and integrated transportation.

Direct peers

• Radial: Specialist e-commerce fulfillment 3PL serving enterprise omnichannel retailers with pick-pack-ship, returns, and value-added services. Comparable to WIPTEC's e-commerce and retail segments, with similar enterprise-retail customer profile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/hashtag/WIPTEC?src=hashtag_click
• YouTubeyoutube.com/channel/UC-R2UOm9wUlmEGnjzyHUccA
• Facebookfacebook.com/wiptec
• LinkedInlinkedin.com/company/wiptec-logistique

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wiptec Pick, Pack & Ship