Name

Normadat

Legal name

Normadat

Website

https://normadat.es

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Headquarters

HQ city

San Sebastián De Los Reyes

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. SaaS Software Subscriptions (Suite Portal Áurea): Annual or recurring subscription model for cloud-based software solutions including ARCHIVIA, ELON ML, CAPIA, CAVA Digital, VALIDA, and Normadat Expense. Delivered as SaaS portal accessible from any device and location.
2. Professional Services - Document Management: Managed services including document custody, digitization, certified destruction, file treatment and organization, and document consulting. Provided as outsourced BPO services either at client premises or Normadat facilities.
3. Digital Transformation Consulting: Consulting services for digital transformation, process optimization, automation, and data governance. Includes methodology-based approach for assessing organizational needs and designing customized transformation roadmaps.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Normadat is a document management and information security services company that sells its proprietary Suite Portal Áurea SaaS platform—comprising integrated modules for AI-powered intelligent archiving (ARCHIVIA), mandatory electronic notifications (ELON ML), accounts payable (CAPIA), digital mailroom (CAVA Digital), supplier validation (VALIDA), expense management (Normadat Expense), digital library, and complaint management. In parallel, the company provides BPO-grade document management services including physical and digital custody in six high-security facilities, NTI/ENS-compliant digitization, certified destruction of documents, hard drives and tapes, backup media custody, and digital transformation and documentary consulting.

Product overview

Normadat offers a unified platform architecture centered on Suite Portal Áurea, a cloud-based SaaS portal providing integrated solutions for enterprise information management and process optimization. The platform encompasses multiple specialized modules including ARCHIVIA (AI-powered intelligent archive with RAG-based natural language querying), CAPIA (accounts payable automation), ELON ML (mandatory electronic notification management), CAVA Digital (digital correspondence and mailroom), Valida (supplier document validation), and Normadat Expense (expense management with ERP integration). Complementing the software suite, Normadat provides extensive document management services including physical and digital custody across 6 high-security Spanish facilities, professional digitization (NTI and ENS compliant), certified destruction for documents and digital media, backup media custody, and documentary consulting. Additional services span back office operations (invoice processing, complaint management, healthcare coding, fraud prevention, KYC), cultural services for libraries (dynamization, extension, space transformation, cataloging), and digital transformation consulting. The portfolio is designed for both private enterprises and public administration with a focus on security, compliance, and operational efficiency.

Differentiator

Problem solved

Functional benefit

Brands

• Portal Áurea: Suite Portal Áurea - SaaS portal for business process management and optimization including accounts payable, electronic notifications, and document management.
• ARCHIVIA
• CAVA Digital
• CAPIA
• ELON ML
• VALIDA
• Normadat Xpens by Exaccta

Products and services

• Suite Portal Áurea Cloud-based SaaS portal that delivers Normadat's integrated enterprise information management and process automation modules (ARCHIVIA, ELON ML, CAPIA, CAVA Digital, VALIDA, Normadat Expense, etc.) to organizations seeking document, AP, notifications, and compliance automation.
• ARCHIVIA - Archivo Inteligente con IA Segura AI-powered intelligent archive module of Suite Portal Áurea, using RAG (Retrieval-Augmented Generation) architecture to enable natural language querying of corporate documentation, pattern identification, and internal guide generation, with governed AI that only responds using validated corporate information and does not leak data. Designed for regulated environments with ENS Alto and ISO 27001 compliance.
• ELON ML - Notificaciones Electrónicas Obligatorias Module of Suite Portal Áurea that automates the tracking, downloading, and management of mandatory electronic notifications from the DEHÚ (Dirección Electrónica Habilitada Única) and from more than 10,000 public administration bodies, providing deadline alerts and full traceability in a single dashboard.
• CAPIA - Cuentas por Pagar Module of Suite Portal Áurea that centralizes supplier invoice management, automates capture and validation, facilitates approval workflows, and enables payment reconciliation with ERP integration for real-time financial visibility.
• CAVA Digital - Cartería y Valija Digital Module of Suite Portal Áurea providing digital mailroom and correspondence management, including physical mail registration, SmartLocker integration, incident management, internal digital valija (pouch) distribution, and document retention management for paperless offices.
• VALIDA - Validación Documental de Proveedores Module of Suite Portal Áurea for supplier documentation validation and homologation, enabling continuous evaluation, risk management, audit scheduling, compliance tracking, and documentation management for compliance, HR, and procurement departments.
• Normadat Expense - Tickets y Notas de Gasto (Xpens by Exaccta) Module of Suite Portal Áurea for expense ticket and note management, with OCR-based data capture, automated classification, custom approval workflows, AEAT homologation for fiscal compliance, ERP integration, and mobile app availability.
• Biblioteca Digital Software solution that provides cataloging, digital lending, document exchange, usage traceability, and preservation management for libraries and cultural institutions seeking to transform physical collections into accessible digital repositories.
• Gestión de Quejas y Reclamaciones Module of Suite Portal Áurea providing centralized reception of customer complaints and claims, ML/OCR/RPA-based classification, real-time tracking, analytics, and cloud-platform multi-channel complaint handling for organizations.
• Gestión Bibliotecaria, Tareas de Sala y Depósito Software and services for library management including collection maintenance, cataloging, database management, automated lending, user services, reading promotion, and cultural activities for libraries and cultural institutions.
• Gestión Documental Comprehensive outsourced document management service covering physical and digital custody across six high-security Spanish facilities, NTI/ENS-compliant digitization, certified destruction, file treatment and organization, and documentary consulting, delivered either at client premises or Normadat's facilities.
• Custodia de Archivos Secure document storage and custody service across six Spanish facilities equipped with CCTV, access control, gas-based fire suppression systems, and 24x7x365 protection for physical and digital media.
• Digitalización (NTI y ENS) Professional document digitization service using high-production scanners with VRS and OCR technology, compliant with NTI (Norma Técnica de Interoperabilidad) and ENS standards, providing automated data extraction, validation, indexing, and preparation for AI and automation projects.
• Destrucción Certificada de Documentos Certified physical document destruction service with secure containers (70-240 liters), point-of-use destruction options, inventory documentation, and filming of the destruction process, fully compliant with GDPR and data protection regulations.
• Destrucción Certificada de Discos Duros y Cintas Certified destruction service for hard drives, magnetic tapes, and IT/telecom materials using secure destruction technology with compliance certificates and responsible recycling, supporting data security compliance for end-of-life digital media.
• Backups - Custodia de Soportes Backup media custody and management service including secure collection, inventory, electrostatic transport in temperature-controlled vehicles with GPS tracking, and secure storage until use or destruction, with chain-of-custody guarantees.
• Consultoría de Transformación Digital Digital transformation consulting service for public and private organizations covering process optimization, automation, data governance, and information management with security, traceability, and regulatory compliance.
• Consultoría Documental Documentary consulting service including process evaluation, strategic design, solution implementation, training, compliance audits, and task automation for document workflows.
• Tratamiento de Facturas Outsourced invoice processing and digitization service converting physical invoices to digital formats (XML, UBL, Facturae, PDF) with automated data extraction, ERP integration, and AEAT-compliant certified digitization.
• Codificación HHCC (CIE-10) Medical record digitization and ICD-10 (CIE-10) healthcare coding service for clinical documentation compliance and medical information exchange between healthcare entities.
• Validación de Información y Prevención del Fraude Document validation and fraud prevention service including document authenticity verification, transaction monitoring, predictive analysis, and Big Data scoring for risk assessment.
• KYC (Know Your Customer) Identity verification and customer due diligence service including manual, digital (eKYC), and automated verification with ML-based document validation, risk scoring, and continuous monitoring.
• Dinamización Cultural Cultural dynamization service for libraries and cultural institutions, including professional library staff provision, promotional strategies, institutional collaborations, and integration space design for community engagement.
• Extensión Bibliotecaria Library extension service bringing books and cultural resources to underserved populations through mobile libraries, home lending for mobility-impaired users, reading promotion, and hospital library services.
• Reutilización y Dinamización de Espacios Library space transformation service that redesigns traditional library spaces into interactive, collaborative environments with flexible areas, technology integration, and multifunctional community spaces.
• Catalogación Professional library cataloging service including documentary analysis, bibliographic description, classification, authority control, copy registration, indexing, UDC standardization, and digital conversion for libraries and archives.
• Destrucción Certificada de Materiales y Stock Corporativo Certified destruction service for brand materials, obsolete inventory, corporate uniforms, and promotional products that protects brand integrity, with compliant destruction and circular economy recycling.

Quantifiable outcome

• 30% reduction in accounts payable processing time
• +4 more outcomes

Named customers13 records

Segments7 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability7 records

Feature7 records

Partnerships

One partnership is on record.

• Kit DigitalcoreGTM or Marketing PartnerOfficial collaborator in the Kit Digital program, a Spanish government initiative to support digitalization of SMEs. This partnership enables Normadat to offer its digital solutions to smaller businesses through the government-backed funding program, extending reach to the SMB segment through a recognized national digital transformation initiative.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• OpenText: Large enterprise content management and information management vendor with extensive public-sector footprint. Overlaps with Normadat in document management, compliance, and records workflows for large regulated organizations.
• Iron Mountain: Global leader in physical records storage, secure destruction, and information management. Directly comparable to Normadat's custody and certified destruction services, but at vastly greater scale and with broader data center / digital services portfolio.
• Ricoh (Document Services): Global provider of document management, digitization, and workflow services alongside its hardware business. Comparable to Normadat's professional services and BPO offerings for enterprise customers undergoing digital transformation.

Direct peers

• M-Files: AI-driven information management platform with metadata-based document organization and strong European enterprise presence. Competes with Normadat in the same ECM/SaaS layer and is similarly pitched at regulated, document-heavy customers.
• Everteam (Global Graphics / Everteam): European ECM and information governance vendor with strong presence in regulated industries and public administration. Directly comparable to Normadat in enterprise content management and compliance-oriented workflows.
• DocuWare: Cloud document management and workflow automation SaaS widely adopted across European mid-market and regulated enterprises. Directly comparable to Normadat's Portal Áurea SaaS positioning, especially for accounts payable and records management workflows.
• SER Group: European-headquartered ECM vendor (Doxis) serving large enterprises and public administration with content services and process automation. Closest continental-European ECM peer to Normadat in terms of regulated customer base and platform breadth.

Emerging players

• ABBYY: Specialist in OCR, document capture, and intelligent document processing used by enterprises and BPO providers. Comparable to Normadat's OCR-driven digitization, CAPIA invoice capture, and ARCHIVIA document understanding capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/normadat
• YouTubeyoutube.com/user/normadatsa
• LinkedInlinkedin.com/company/normadat
• Instagraminstagram.com/normadat

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Normadat