What Connecting Care (2000) Inc. does

Connecting Care (2000) Inc. is a privately held Canadian senior living property management and consulting company headquartered in Edmonton, Alberta, founded in 2000. It operates a portfolio of approximately 11 senior living communities across rural Western Canada — predominantly in Alberta (Cold Lake, Drayton Valley, Lloydminster, Peace River, Stettler, Wainwright, Vegreville, Redwater, Fort Saskatchewan) with two sites in Saskatchewan (Moose Jaw, Prince Albert) — under the Points West Living sub-brand and standalone names including Heritage House, Diamond Spring Lodge, and The Gardens at Southfort Bend. Care levels span Independent Supportive Living, Designated Supportive Living (DSL4/DSL4D, funded by Alberta Health Services), Memory Care, Respite, and Hospice, all delivered under The Eden Alternative™ person-centered care philosophy.

The company's revenue model rests on three pillars: (1) recurring rental income from residents in operated communities, including government-funded DSL4 suites whose rates are set by Alberta Health and private-pay Independent Supportive Living suites billed monthly; (2) Operations Management services, in which Connecting Care provides complete or partial management — foodservice, HR, housekeeping, maintenance, recreational programming, and marketing — to third-party senior living owners in exchange for management fees; and (3) Consulting Services, delivering clinical, regulatory, asset management, recreation, and food services expertise to developers and operators on a professional services basis. Underlying technology is described as standard property management and administrative systems; no proprietary platforms, AI capabilities, or API surfaces are disclosed.

Go-to-market combines direct outreach (website, phone, community events), Alberta Health Services referrals for funded placements, local healthcare provider relationships, and a B2B sales motion through its Operations and Consulting divisions. Customer segments span individual seniors and their families, rural Western Canadian communities underserved by large urban providers, and senior living developers/operators seeking management or consulting support.

Name

Connecting Care (2000) Inc.

Legal name

Connecting Care (2000) Inc.

Website

https://connectingcare.ca

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

Connecting Care is a privately held Canadian senior living property management and consulting company operating approximately 11 Eden Alternative-certified communities across rural Alberta and Saskatchewan, serving independent living, DSL4-funded supportive living, and memory care residents, with additional third-party operations management and consulting services.

Ownership category

akta.pro rank

Product category

Senior Living Services

NAICS

Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Assisted Living with Enhanced Care / High-Acuity (Aging-in-Place) (HLADABAC)

akta.pro secondary industries

Independent Living with Supportive Services (Light ADL/IADL Support) (HLADAAAE), Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB), Elder Services & Aging Support (BPAGAEAF)

Keywords

• Senior living management
• Assisted living services
• Memory care services
• Senior care consulting
• Property management services

Headquarters

HQ city

Edmonton

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Revenue model

1. Senior Living Community Rental Income: Connecting Care generates primary revenue through rental income from their operated senior living communities. Residents pay rental rates for suites which include various levels of service such as meals, housekeeping, and care services. Alberta Health determines DSL4 rates for government-funded supportive living suites.
2. Operations Management Services: Connecting Care provides complete or partial operations support for senior living communities, handling foodservice, HR, housekeeping, marketing, and daily business operations. This generates fee income from community owners seeking professional management.
3. Consulting Services: Connecting Care offers consulting services to developers and senior living operators including clinical consulting, housekeeping best practices, asset management, recreation services consultation, licensing and audit consulting, HR and labour relations, and food services consultation. These professional services generate consulting fee revenue.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Connecting Care operates senior living communities across rural Western Canada delivering Independent Living, Assisted Living (Designated Supportive Living DSL4/DSL4D), Memory Care, Hospice, and Respite Care under the Eden Alternative philosophy. It also provides third-party Operations Management services (foodservice, HR, housekeeping, recreation, maintenance) and Consulting services (clinical, regulatory, asset management, HR/labour relations, food services) to other senior living operators and developers.

Product overview

Connecting Care (2000) Inc. operates as a senior living property management and consulting company offering three core service pillars: Consulting Services, Operations Services, and Advocacy Services. The company manages a portfolio of branded senior living communities across Alberta and Saskatchewan under the Points West Living sub-brand, along with standalone communities including Heritage House and Diamond Spring Lodge. These communities provide various levels of care including Independent Living, Assisted Living (Designated Supportive Living), Memory Care, Hospice Care, and Respite Care, all guided by The Eden Alternative philosophy. The Operations Services offer complete or partial management support covering foodservice, HR, housekeeping, maintenance, and recreational programming, while Consulting Services provide expertise to developers and operators seeking guidance on senior living best practices and regulatory compliance.

Differentiator

Problem solved

Functional benefit

Brands

• Points West Living: A sub-brand operating senior living communities across Alberta and Saskatchewan under the Connecting Care portfolio.

Products and services

• Points West Living Communities Branded network of senior living communities operated by Connecting Care across rural Western Canada, offering Independent Living, Designated Supportive Living, and Memory Care under the Eden Alternative philosophy for seniors and their families.
• Heritage House 60-suite senior living community in Vegreville, Alberta offering 42 Designated Supportive Living suites and 18 Independent Supportive Living suites with memory care, dining services, personal services, and personalized cleaning.
• Operations Services Comprehensive or partial operations support for senior living communities, covering foodservice, HR, housekeeping, maintenance, recreational programming, wellness plan development, and innovative healthcare strategies. Offered to property owners and developers seeking professional management.
• Consulting Services Senior care consulting services for developers and senior living operators covering clinical consulting, housekeeping best practices, asset management, recreation services, licensing compliance, HR and labour relations, and food services hospitality.

Quantifiable outcome

• Elimination of loneliness, helplessness, and boredom for seniors through Eden Alternative philosophy implementation

Named customers2 records

Segments5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• The Eden AlternativecoreStrategic or Co-development PartnerConnecting Care is a partner with The Eden Alternative™, an internationally recognized approach to person-centered care for seniors. The Eden Alternative philosophy focuses on eliminating loneliness, helplessness, and boredom from the lives of seniors through meaningful engagement, spontaneous interactions, and creating opportunities. This partnership is foundational to Connecting Care's care model and differentiates their approach to senior living across all their communities.
• Alberta Health ServicescoreChannel Partner/ Reseller/ DistributorAlberta Health Services assesses and funds residents for Designated Supportive Living (DSL4/DSL4D) care services in Connecting Care communities. Healthcare professionals from Alberta Health Services provide case management and work with Connecting Care staff to develop individualized care plans. This partnership enables government-funded placement of seniors requiring supportive living and memory care.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Revera Inc. Large Canadian senior living owner/operator with retirement communities and long-term care homes across multiple provinces. Comparable in service mix and Canadian market focus, but at considerably larger scale.
• Sienna Senior Living: Publicly traded Canadian senior living operator with significant presence in Western Canada. Comparable in service lines (senior living, long-term care, retirement) and offers a relevant public-market benchmark for Connecting Care's operating model.
• Chartwell Retirement Residences: One of Canada's largest senior living operators with broad national footprint. Comparable in offering type (independent living, assisted living, memory care) but at materially larger scale, providing a sense of the public-market valuation reference for the sector.

Direct peers

• Optima Living: Western Canada-based senior living operator with multiple communities across Alberta and BC. Highly comparable to Connecting Care given regional overlap, similar mix of independent living, assisted living, and memory care, and comparable scale.
• AgeCare: Major Western Canadian senior living and long-term care provider with extensive communities in Alberta and BC. Comparable in operating model, care levels offered, and government-funded resident relationships.
• Amica Senior Lifestyles: Canadian premium senior living operator with retirement residences across multiple provinces. Comparable service lines but positioned at higher end of market; useful as a comparable for operating model.
• Retirement Concepts: Canadian senior living operator with independent living, assisted living, and long-term care communities across multiple provinces. Comparable service mix and operating model, particularly relevant given government-funded resident relationships.
• Park Place Seniors Living: Western Canadian senior living operator and management services provider with both owned and managed communities. Highly comparable given management services model, DSL/long-term care offerings, and similar geographic focus.
• All Seniors Care Living Centres: Canadian senior living operator with retirement and long-term care communities across multiple provinces. Similar mix of independent living, assisted living, and memory care offerings, with comparable mid-market private operator positioning.
• Seasons Retirement Communities: Canadian retirement residence operator with communities across Ontario, Alberta, and Newfoundland. Comparable in offering independent living, assisted living, and memory care at similar scale to Connecting Care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/connecting-care-2000-ltd/?originalSubdomain=ca
• Instagraminstagram.com/connectingcare2000inc.1/?hl=en

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connecting Care (2000) Inc.