Glass Express

What Glass Express does

Glass Express is a French automotive glass replacement and repair specialist founded in 2013 by Samuel Brigantino in Évreux, Normandy, and structured as a privately held SAS with €200,000 of capital. The company delivers windshield replacement, impact and fissure repair, side and rear window replacement, panoramic roof replacement, and headlight optics services to individual vehicle owners, primarily through French insurance bris de glace coverage. Its core differentiator is a mobile intervention model in which fully equipped service vehicles travel to the customer's home or workplace, supported by an in-house ADAS camera calibration capability using a laser-based wheel-alignment and target-panel system that enables dynamic recalibration on-site after windshield replacement.

The business operates a multi-channel distribution architecture comprising 45+ agency locations across six French regions (Normandie, Île-de-France, Hauts-de-France, Bretagne, Centre-Val de Loire, Grand Est), point relais embedded within L'Auto E.Leclerc auto centers, a mobile intervention fleet, and an adherent/franchise network that allows independent specialists to operate under the Glass Express brand with central marketing, administrative, and technical support. Revenue is generated through per-service transaction fees and franchise/network participation fees; the company handles insurance paperwork directly with all major French insurers and offers to cover the customer's bris de glace deductible up to €100 per windshield replacement.

Strategic positioning centers on convenience (online booking in ~2 minutes, appointments within 24 hours), insurance-handling friction reduction, geographic density, and brand credibility established by four consecutive years ranked #1 in automotive glazing in the Les Échos Champions de la Croissance (2020-2023) and a 10-year growth award from Les Échos in 2026. Notable partnerships include Tesla-approved network status since September 2022 and the L'Auto E.Leclerc point relais arrangement. The stated objective is full national coverage of France, supported by new headquarters construction in Évreux announced in 2022 and continued regional agency openings through 2024.

Name

Glass Express

Legal name

GLASS EXPRESS France

Website

https://glass-express.fr

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Glass Express is a French automotive glass replacement and repair specialist founded in 2013, operating 45+ agency locations and mobile service teams across six regions, primarily serving insured individual vehicle owners with windshield, window, and ADAS camera calibration services.

Ownership category

akta.pro rank

Product category

Automotive Glass Services

NAICS

Automotive Glass Replacement Shops (811122), Automotive Body, Paint, Interior, and Glass Repair (81112)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Auto Glass Repair & Replacement (TLAKAAAH)

akta.pro secondary industry

Mobile Glass Repair/Replacement & Temporary Weatherproofing (TLAKAFAL)

Keywords

• Automotive glass replacement
• Windshield repair services
• ADAS camera calibration
• Mobile glass services
• Insurance glass claims

Headquarters

HQ city

Gravigny

HQ country

France

HQ region

Europe

Offices33 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Automotive Glass Replacement and Repair Services: Glass Express generates revenue through direct service fees for windshield replacement, impact repair, and other automotive glass services. Pricing varies by vehicle type and glass category. The company handles insurance claims directly, working with all insurance companies for bris de glace coverage. Revenue is primarily transaction-based, with franchise fees from the adherent network model.
2. Franchise/Adherent Network Fees: Glass Express operates a franchise model where independent specialists join the network. The company provides technical center rental, administrative support, marketing assistance, and technical training to members in exchange for network participation fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Glass Express offers automotive glass replacement and repair services, primarily focused on windshield replacement and impact/crack repair for individual vehicle owners. Services are delivered through a network of 45+ physical agencies and mobile intervention vehicles that travel to customer homes or workplaces. The company also provides ADAS camera recalibration after windshield replacement, handling insurance paperwork directly with all insurers.

Product overview

Glass Express is an automotive glass replacement and repair service company offering a unified service portfolio centered on windshield replacement and repair. The core offerings include Remplacement de pare-brise (windshield replacement) and Réparation d'impact (impact repair), supported by specialized services such as ADAS camera calibration (Calibrage caméra ADAS) and mobile at-home intervention (Intervention à domicile). The product line extends to additional glass types including side windows, rear windows, panoramic roofs, and headlight optics. All services are delivered through a network of physical agency locations and mobile service vehicles, with an emphasis on insurance handling, franchise coverage, and rapid appointment scheduling.

Differentiator

Problem solved

Functional benefit

Products and services

• Windshield Replacement (Remplacement de pare-brise) Core service for damaged or cracked windshield replacement, performed in-agency or at the customer's location via mobile intervention. Includes ADAS camera recalibration when required and direct insurance claim handling. Targeted at individual vehicle owners with glass breakage insurance coverage.
• Impact and Crack Repair (Réparation d'impact) Impact and crack repair using resin injection to restore windshield integrity, available in single impact (Formula 1) or multi-impact formulas (up to 3 impacts). Targeted at individual vehicle owners with minor glass damage.
• Side Window Replacement (Remplacement vitre latérale) Replacement service for side windows on all vehicle types. Targeted at individual vehicle owners with damaged side glass.
• Rear Window Replacement (Remplacement lunette arrière) Replacement service for rear windshields and windows. Targeted at individual vehicle owners with damaged rear glass.
• Panoramic Roof Replacement (Remplacement toit panoramique) Replacement service for panoramic sunroofs. Targeted at individual vehicle owners with damaged panoramic roof glass.
• Headlight Lens Polishing and Replacement (Optiques de phares) Polishing and replacement services for polycarbonate headlight lenses. Targeted at individual vehicle owners needing headlight restoration.
• ADAS Camera Calibration (Calibrage caméra ADAS) Advanced Driver Assistance Systems camera recalibration service using laser-based wheel alignment systems and target panels to realign sensors after windshield replacement. Includes both static (in-agency) and dynamic (on-site during mobile intervention) calibration methods via Bluetooth connection to the vehicle OBD port. Targeted at owners of modern vehicles with ADAS features requiring recalibration after glass work.
• Mobile At-Home/Workplace Service (Intervention à domicile) Mobile intervention service with fully equipped service vehicles that travel to customer homes or workplaces to perform windshield replacements and repairs with same quality and warranty as in-agency service. Free of charge for the customer. Targeted at individual vehicle owners who prefer not to visit a physical location.
• Tinted Sun Film Installation (Pose de film solaire teinté) Tinted sun film installation service, outsourced to specialized partners and performed only at service centers or relay points. Targeted at individual vehicle owners seeking sun protection film installation.
• Glass Express Franchise/Adherent Network Franchise network offering where independent specialists join the Glass Express brand, receiving technical center rental, administrative support, marketing assistance, and technical training in exchange for network participation fees. Targeted at independent automotive glass specialists and entrepreneurs.

Quantifiable outcome

• 80% of insured customers (including all-risk) have a glass damage deductible that Glass Express covers for windshield replacements
• +2 more outcomes

Named customers6 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core and minor.

• L'Auto E.LeclerccoreChannel Partner/ Reseller/ DistributorGlass Express operates point relais (relay points) within L'Auto E.Leclerc auto centers across multiple locations including Caen (Ifs), Bernay (Menneval), Avranches (Saint-Senier-sous-Avranches), Yvetot, Le Neubourg, and Louviers/Incarville. These partnerships provide visibility and accessibility within established retail auto centers.
• TeslacoreChannel Partner/ Reseller/ DistributorGlass Express received approval for access to Tesla's official distribution network since September 2022, allowing them to perform windshield replacements on Tesla vehicles using approved methods and specifications.
• OVHminorOthersWebsite hosting provider. OVH is a French cloud computing company that hosts the glass-express.fr website.

Scale indicators8 records

Recent moves14 records

Expansion highlights6 records

Broad incumbents

• Speedy: Speedy is a large French multi-service auto repair chain offering general maintenance alongside some glass services — broader portfolio than Glass Express but overlapping on customer base (insured drivers) and shop footprint.
• Feu Vert: Feu Vert is a large French auto service and tire center chain serving individual motorists, with some windshield and glass services — an incumbent with overlapping customer demographic and physical presence.
• Norauto: Norauto is a major French auto service and maintenance chain (Mobivia group) with a broad service portfolio that includes windshield replacement — an incumbent with overlapping customer base and footprint.
• Belron Group: Belron is the global parent group of Carglass and the world's largest vehicle glass repair/replacement operator — relevant as the global incumbent whose French subsidiary is Glass Express's largest direct competitor.

Regional players

• AD (Alliance Automotive Group): Alliance Automotive Group is a European auto parts distributor and workshop network with presence in France — comparable on the distribution/affiliate-network model Glass Express uses to reach insured customers, though broader in scope.

Others

• Europcar Mobility Group (ADAS-related): While primarily a rental company, Europcar operates large fleets requiring regular windshield service and ADAS recalibration — a relevant ecosystem participant that drives B2B demand for glass specialists like Glass Express.

Direct peers

• France Pare-Brise: France Pare-Brise is a French franchise network specializing in automotive glass repair and replacement with a national footprint and mobile service — a direct peer on offering, customer base, and franchise-based distribution model.
• Mondial Pare-Brise: Mondial Pare-Brise is a French national specialist in automotive windshield and glass replacement with mobile service and insurance claim handling — directly comparable on service model and customer proposition.
• A+ Glass (Saint-Gobain): A+ Glass is the Saint-Gobain-backed automotive glass replacement network in France, combining glass manufacturing heritage with a national repair/replacement service directly comparable to Glass Express.
• Carglass (Belron France): Carglass is the dominant French automotive glass replacement specialist, owned by Belron. It operates a national mobile and in-shop network directly comparable to Glass Express's windshield replacement, impact repair, and ADAS calibration offering.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Glass Express