Compass Regional Hospice

What Compass Regional Hospice does

Compass Regional Hospice is a 501(c)(3) nonprofit hospice organization founded in 1985 and headquartered at 160 Coursevall Drive, Centreville, Maryland, delivering end-of-life and supportive care to residents of Queen Anne's, Kent, and Caroline counties on Maryland's Eastern Shore. The organization operates an interdisciplinary clinical model combining physicians, registered nurses, CNAs, social workers, spiritual counselors (including chaplain Robyn Brown), and a coordinated volunteer force of more than 300 community members contributing 15,822 hours annually, with 24/7 access to clinical assistance. Service delivery occurs across three channels: home-based care in private residences, services inside skilled nursing and assisted living facilities, and the 10-bed residential Barnette Center in Centreville. Adjacent programs include palliative care, grief support services, the We Honor Veterans initiative (85 veterans served in 2025), Camp New Dawn (a three-day children's grief retreat serving 800+ campers cumulatively), and the Compass Closet upscale resale boutique in Chester, MD, which has raised over $2 million since 1991.

The business model blends clinical reimbursement with philanthropic subsidization. Medicare Part A, Medicaid, and most private insurance plans cover core hospice services under a per-diem reimbursement structure; residence at the Barnette Center is billed separately on a sliding scale keyed to patient financial status; and all emotional, spiritual, and grief support services are provided free of charge. Compass does not turn away patients based on inability to pay, and the funding gap is closed through charitable donations, targeted grants (including a 2025 $30,000 Rural Maryland Council grant for facility upgrades matched by donor Louise Widdup), planned giving, in-kind gifts, and Compass Closet retail proceeds. The go-to-market motion is community-led: referrals flow from local physicians, nursing facilities, and word-of-mouth among previously served families, supported by a multi-channel awareness program spanning the company website, Facebook, LinkedIn, Instagram, email newsletter, community events (Fashion Show, Golf Tournament, Car Shows), and a structured "Tell Your Story" testimonial initiative managed by Marketing Specialist Hayley Greenwood.

In 2025, Compass served 743 patients. Leadership is led by CEO Heather Guerieri, with a small executive team including Development Director Victoria Corcoran, Volunteer Coordinator Jessica Sheubrooks, and Barnette Center Manager Lorrie Foy. The organization is governed by an independent Board of Directors with no parent company, subsidiaries beyond Compass Closet, or recent mergers or acquisitions; competitive differentiation rests on four decades of community trust, the residential facility option, the volunteer-driven cost structure, and the no-turn-away pledge that distinguishes it from for-profit hospice operators in the region.

Name

Compass Regional Hospice

Legal name

Compass Regional Hospice

Website

https://compassregionalhospice.org

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

1–10 employees

Short description

Compass Regional Hospice is a Maryland nonprofit (founded 1985) delivering hospice, palliative, and grief support care across the Eastern Shore via an interdisciplinary clinical team, 300+ volunteers, a 10-bed residential center, and a thrift shop subsidiary, serving 743 patients in 2025.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Bereavement & Grief Support Services (Family Aftercare) (HSABAFAI), Hospice Care in Assisted Living / Residential Care Facilities (HLADAHAE), Hospice Care in Nursing Facilities (SNF/NH Hospice) (HLADAHAD), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM)

Keywords

• Hospice care services
• Palliative care support
• Grief counseling
• End-of-life care
• Bereavement support

Headquarters

HQ city

Centreville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Insurance reimbursement (Medicare, Medicaid, Private): Medicare, Medicaid, and most private insurances cover the cost of hospice care services. Residence at the hospice center is billed separately on a sliding scale based on financial status. Emotional and spiritual support is provided free of charge.
2. Donations and fundraising: As a nonprofit organization, Compass depends on charitable donations from the community to continue offering hospice care, supportive services, and grief support to those in need. Donations help ensure no one is turned away for services on their ability to pay.
3. Compass Closet thrift shop revenue: Compass Closet (formerly Estate Treasures) is an upscale resale boutique that has been supporting Compass' mission since 1991, raising over $2 million. All monies raised from donations sold at the boutique goes back to support patient care.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Compass Regional Hospice provides hospice and palliative care to patients with life-limiting illness, delivered by an interdisciplinary team of physicians, nurses, CNAs, social workers, spiritual counselors, and volunteers across private homes, skilled nursing/assisted living facilities, and its 10-bed Barnette Center in Centreville, Maryland. It also offers bereavement/grief support services for patients, families, and the broader community, including Camp New Dawn for children and families, and operates the Compass Closet thrift boutique to subsidize care.

Product overview

Compass Regional Hospice operates as a nonprofit hospice organization providing a coordinated suite of end-of-life and supportive care services across Maryland's Eastern Shore. The core offerings center on Hospice Care (interdisciplinary team-based comfort care), Palliative Care (symptom management for serious illness), and Grief Support Services (counseling for patients and families). Additional programs include the We Honor Veterans initiative, The Barnette Center (a ten-bed residential facility), Camp New Dawn (a grief retreat for children and families), and Compass Closet (an upscale thrift boutique that fundraising to support services). The organization serves Queen Anne's, Kent, and Caroline counties, and does not turn away patients based on inability to pay.

Differentiator

Problem solved

Functional benefit

Brands

• The Barnette Center: The ten-bed residential hospice care center in Centreville, MD providing a comfortable and medically-supportive alternative when home care is no longer possible

Products and services

• Hospice Care Comprehensive end-of-life care provided by an interdisciplinary team including physicians, nurses, CNAs, social workers, spiritual counselors, and volunteers. Services include pain and symptom management, emotional and spiritual support, and practical assistance for patients and caregivers across home, facility, and residential settings. Covered by Medicare Part A, Medicaid, and most private insurance.
• Palliative Care Supportive care focused on providing relief from the symptoms and stress of serious illness, improving quality of life for patients and their families. Distinct from hospice care in that it can be delivered alongside curative treatment.
• Grief Support Services Counseling and support services provided by trained counselors, social workers, and spiritual counselors to help patients and loved ones navigate the grieving process. Includes caregiver support groups and is available to anyone in the community free of charge.
• We Honor Veterans Program A program recognizing and supporting veterans in hospice care, providing specialized services to honor their service and address unique end-of-life needs. Involves veteran volunteers and recognition ceremonies. Served 85 veterans in 2025.
• The Barnette Center A ten-bed residential hospice center in Centreville, Maryland providing a comfortable and medically-supportive alternative when home care is no longer possible. Residence is billed separately on a sliding scale based on financial status.
• Camp New Dawn A three-day, two-night grief retreat for children, teens, and families struggling with loss. Campers learn healthy coping skills, engage in group discussions with professional grief counselors, and participate in therapeutic activities. Individual cost is $75 per camper; family cost is $125 per family.
• Compass Closet An upscale resale boutique located in Chester, MD (formerly Estate Treasures). Run by dedicated volunteers, all proceeds from donated goods fund patient care and ensure no one is turned away for inability to pay.

Quantifiable outcome

• 743 patients served in 2025
• +3 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered minor and core.

• Teleios CNGminorOthersMembership and partnership displayed in the memberships and partnerships section of the website.
• HNMD (Hospice Network of Maryland)minorOthersMembership and partnership displayed in the memberships and partnerships section of the website.
• Queen Anne's ChamberminorOthersCommunity chamber partnership supporting local business community engagement.
• Kent ChamberminorOthersCommunity chamber partnership supporting local business community engagement.
• Caroline ChamberminorOthersCommunity chamber partnership supporting local business community engagement.
• We Honor VeteranscoreStrategic or Co-development PartnerCompass participates in the We Honor Veterans program, a partnership aimed at providing specialized care and recognition to veterans at end of life. The program involves Veteran volunteers and specialized hospice care for veterans.
• Camp PecomethcoreStrategic or Co-development PartnerCamp New Dawn is held at Camp Pecometh, a partner venue providing the location for the three-day, two-night grief retreat for children, teens, and families.
• Maryland Nurse Honor GuardminorOthersCommunity partnership displayed in memberships and partnerships section.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Hospice of the Chesapeake: Maryland-based nonprofit hospice serving Anne Arundel, Charles, and Prince George's counties. Compares directly to Compass in mission (nonprofit hospice with grief support), interdisciplinary care model, insurance reimbursement plus donations, and reliance on community volunteers.
• Gilchrist Hospice: Maryland-based nonprofit hospice serving central Maryland (Baltimore metro) with hospice, palliative care, and grief counseling. Direct peer in mission, services, interdisciplinary team model, and donor-supported model, just at larger scale.
• Talbot Hospice: Nonprofit hospice located in Easton, Talbot County — directly adjacent to Compass Regional Hospice's territory on Maryland's Eastern Shore. Operates a similar home-based and residential hospice model with volunteer-driven fundraising and grief support programming.
• Hospice of the Western Reserve: Large independent nonprofit hospice in Ohio serving the Cleveland region with home hospice, residential hospice facilities, palliative care, and grief support. Closely parallels Compass's nonprofit mission, interdisciplinary care model, and community fundraising reliance.
• Coastal Hospice (TidalHealth): Nonprofit hospice serving Maryland's lower Eastern Shore (Dorchester, Wicomico, Worcester, Somerset counties), now part of TidalHealth. Comparable regional hospice footprint, residential hospice facility, and community fundraising model adjacent to Compass's territory.

Broad incumbents

• Compassus: National hospice and palliative care provider operating across 30+ states with home hospice, palliative, and home health services. Compares to Compass on core hospice service delivery but is a for-profit, multi-state incumbent rather than a community nonprofit.
• Amedisys Hospice: Large national hospice and home health operator (now under UnitedHealth's Optum). Competes with Compass for hospice referrals and Medicare reimbursement across Maryland, though Compass's nonprofit model and local volunteer base differentiate it from the for-profit incumbent.
• VITAS Healthcare: Largest U.S. hospice provider (operated by Chemed Corporation). Offers the same Medicare-reimbursed hospice services as Compass at national scale, but functions as a for-profit incumbent rather than a community-embedded nonprofit.
• BrightSpring Health Services: Large diversified home and community health services platform that includes hospice and palliative care. Comparable hospice delivery model but operates as a public, scaled business platform rather than a single-community nonprofit hospice.
• Gentiva Hospice: National hospice and palliative care chain serving patients across multiple states. Competes directly with Compass for hospice referrals but at broader scale and with for-profit capital structure rather than Compass's nonprofit model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/compasshospicemd
• LinkedInlinkedin.com/company/compass-regional-hospice
• Instagraminstagram.com/compasshospice

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Compass Regional Hospice