What Josh Tech does

Josh Tech (operating as Josh Tech Services) is a Bengaluru-headquartered, privately-held electronics after-sales services company founded in 1998. It provides end-to-end reverse-logistics solutions for electronic products, with a specialized focus on Communication Circuit Boards (PCBA) and a service portfolio organized around five pillars: Repair, Refurb, Recovery, Testing, and Value-Added Services. Core technical capabilities include indigenous in-house repair solutions for imported electronic equipment that lacks local OEM support, micro-electronics repair (BGA and BGA-pad), advanced testing (boundary scan, flying probe, X-ray), expert root cause analysis, and product-enhancement services that improve dust, moisture and thermal resistance. The company operates seven repair centres across India and serves customers in seven countries, with a cumulative track record of over 3 million PCBA repairs and 100,000 boards recovered from units previously declared beyond economic repair.

The customer base is concentrated in telecommunications — including engagements with Nokia (NSN), Siemens, Ericsson, Alcatel Lucent, ZTE, UTStarcom and Telsima — and extends into banking (ATM providers), retail (POS providers) and consumer electronics (Micromax, Nokia handsets). Revenue is generated through per-unit transactional fees for repair and recovery, refurbishment resale of non-moving inventory, and professional-services fees for testing and value-added services. Pricing is quote-based and not publicly disclosed, but the company positions its model as flat, all-inclusive per-unit rates with no fixed quarterly or AMC charges, claiming up to 50% reduction in customer after-sales budgets versus traditional service-contract structures.

The business is operated as a single private entity with no disclosed institutional investors, no recorded funding rounds, no parent organization, and limited publicly visible leadership beyond founder and director Emmanuel Franklin. With 101–250 employees, no revenue disclosure, and no public listing, Josh Tech presents as a mature, self-funded services business whose growth is driven by operational capability expansion and customer-base diversification rather than venture-scale capital deployment.

Name

Josh Tech

Legal name

Josh Tech

Website

https://joshtech.com

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

101–250 employees

Short description

Josh Tech is a Bengaluru-based, privately-held electronics after-sales services company founded in 1998, providing end-to-end reverse-logistics, PCBA repair, refurbishment, and testing for telecom operators, OEMs, banking, and retail customers across India and seven countries.

Ownership category

akta.pro rank

Product category

Electronics Repair and Refurbishment Services

NAICS

Electronic and Precision Equipment Repair and Maintenance (811210), Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (81131)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Repair Logistics & Depot Repair (In-Warranty/Out-of-Warranty) (TLAIAHAB)

akta.pro secondary industries

Electronics & High-Value Goods Returns (Consumer Tech) (TLAAALAD), Spare Parts Reverse Logistics & Service Parts Returns (TLAIAHAH), Recommerce, Trade-In & Buyback Collection (TLAAALAM)

Keywords

• Reverse logistics services
• Electronics repair services
• PCBA refurbishment
• Telecom equipment repair
• Circuit board testing

Headquarters

HQ city

Bengaluru

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Repair Services: Per-unit repair charges for electronic circuit boards. Customers pay for actual units repaired rather than fixed quarterly or AMC charges, enabling cost control and budget predictability.
2. Refurbishing Services: Refurbishment of non-moving inventory for resale with fine finish and full warranty, allowing customers to expand networks without additional capex.
3. Recovery Services: Repair of products declared as non-repairable (RNP), beyond economic repairs (BER), or beyond scope of repair (BSR), plus re-screening of scrap products for reparability.
4. Testing and Value-Added Services: Expert root cause analysis, advanced testing services, and customized solutions like micro-electronics repair and engineering change notices.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Josh Tech provides end-to-end reverse logistics solutions for electronic products, specializing in repair, refurbishment, recovery, and testing of communication circuit boards (PCBA) and telecom equipment. The company offers indigenous in-house repair solutions for imported electronic products across five service categories: Repair, Refurb, Recovery, Testing, and Value Added Services, supported by seven repair centres across India.

Product overview

Josh Tech is an electronics repair and refurbishment service company founded in 1998, headquartered in Bangalore, India. Their service portfolio encompasses five core offerings: Repair (end-to-end reverse logistics for electronic products and circuit boards), Refurb (restoration and resale of non-moving inventory), Recovery (repair of products declared as non-repairable, beyond economic repair, or beyond scope of repair), Testing (root cause analysis, boundary scan, flying probe, and X-ray services), and Value Added Services (micro-electronics repair including BGAs and BGA pads, environmental resistance enhancement, and Engineering Change Notices). Their product offerings include HDMI Protector, RCA Protector, Ethernet Protector, Mother Boards, and Mini UPS. The company specializes in telecommunications and electronic equipment across Broadcasting (STB DVB-S/C, CCTV, IPTV), Tower infrastructure (Rectifiers, SMPS, PIU, ATM, POS), Broadband (DSLAM, DLC, Modems/CPE), Switching (BTS equipment from ZTE, Siemens, Ericsson, Alcatel Lucent, Nokia), and Transmission systems (Flexi Hopper, Flexi Hybrid, Pasolink). With over 20 years of expertise, 7 repair centers across India, 3 million PCBAs repaired, and operations in 7 countries, Josh Tech serves telecommunications operators and enterprises requiring lifecycle extension and ROI maximization for electronic equipment.

Differentiator

Problem solved

Functional benefit

Products and services

• Repair Services

Quantifiable outcome

• 50% reduction in after-sales budget
• +3 more outcomes

Named customers12 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators7 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Jabil: Global EMS and supply-chain services company with dedicated aftermarket services including repair, refurbishment, and reverse logistics for enterprise and telecom hardware. Comparable capability set to Josh Tech's end-to-end electronics reverse-logistics offering, but with multinational scale and broader vertical mix.
• Asurion (incl. uBreakiFix): Global leader in device protection, repair, and tech-support services with a large depot and in-store repair footprint. Comparable business model to Josh Tech's per-unit repair and refurbishment, but at vastly greater scale and primarily consumer-facing rather than telecom-infrastructure focused.
• Flex Ltd: Global electronics manufacturing services provider that also operates aftermarket repair, refurbishment, and reverse-logistics programs for OEMs. Comparable to Josh Tech in depot-repair and PCBA-level rework capability, but operates at massive scale across multiple verticals worldwide.
• Brightstar (Samsung Networks division): Global device lifecycle, distribution, and reverse-logistics company (now part of Samsung's networks arm) that handles telecom and electronics reverse logistics for operators and OEMs. Comparable to Josh Tech's electronics reverse-logistics and refurbishment services at much larger international scale.

Direct peers

• Servify (Servify Pro): India-based device lifecycle management platform that handles after-sales repair, refurbishment, and extended warranty for smartphones and electronics across OEMs and operators. Highly comparable to Josh Tech's telecom/electronics repair and refurbishment focus, with greater platform/digital depth but narrower B2B depot footprint.
• GreenDust: Indian recommerce and refurbished electronics player that acquires, refurbishes, and resells returned and excess consumer electronics inventory. Comparable to Josh Tech's Refurb and Recovery service lines and its presence in the Indian electronics reverse-logistics value chain.
• Celfix (F1 Info Solutions): India-focused mobile phone and consumer electronics repair chain with nationwide service centres. Direct overlap with Josh Tech on consumer-electronics repair, micro-electronics rework, and multi-city service network, though concentrated more on handsets than telecom infrastructure.

Others

• Optoro: US-based returns-management and recommerce platform that helps retailers and manufacturers process, refurbish, and resell returned merchandise. Adjacent to Josh Tech's Recovery and Refurb services in the broader reverse-logistics and recommerce ecosystem.
• ReverseLogix: Reverse-logistics software platform used by enterprises and 3PLs to manage returns, repairs, and refurbishment workflows. Not a direct repair-services competitor, but a technology enabler for the same after-sales value chain Josh Tech operates in.

Emerging players

• HiFixIT: Emerging on-demand electronics repair platform focused on enterprise and SMB IT/communication hardware with doorstep and depot service options. Closely mirrors Josh Tech's reverse-logistics + repair model for communications and IT electronics, though with a more digital-first customer experience.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/josh-tech-services-pvt-ltd

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Josh Tech