Face to Face

Name

Face to Face

Legal name

Face to Face Health and Counseling Service Inc.

Website

https://face2face.org

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

101–250 employees

Short description

Face to Face is a 501(c)(3) nonprofit in St. Paul, Minnesota that provides free, trauma-informed medical care, mental health, housing, education, employment, and youth justice services to youth ages 11-24, primarily those experiencing homelessness or marginalization.

Ownership category

akta.pro rank

Product category

Youth Social Services

NAICS

Child and Youth Services (62411), Temporary Shelters (624221), Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Mental Health Practitioners (except Physicians) (621330)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industry

Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF)

Keywords

• Youth social services
• Community health clinic
• Homeless youth shelter
• Youth mental health
• Prenatal care

Headquarters

HQ city

Saint Paul

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Donations and Contributions: Face to Face relies heavily on charitable donations from individuals, foundations, and corporations. They conduct fundraising campaigns, special events like the Ethiopian Dining Experience, and accept one-time and monthly contributions. Donations are tax-deductible as they are a 501(c)(3) nonprofit organization.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Face to Face provides free, confidential, trauma-informed health care, mental health, housing, education and employment, youth justice, and community programs to youth ages 11-24 in St. Paul, Minnesota, operating through a medical/mental health clinic and the SafeZone drop-in day shelter. All services are delivered regardless of ability to pay, with an integrated wraparound case management model spanning six core program areas.

Product overview

Face to Face is a nonprofit social services organization offering a coordinated suite of six core service programs for youth ages 11-24: Medical Care Clinic (general medical, STI/HIV testing, prenatal care), SafeZone Drop-In Day Shelter (basic needs, housing support), Mental Health Services (counseling, integrative health), Education and Employment Program (career coaching, job training), Youth Justice Program (restorative practices, system navigation), and Community Programs (health insurance navigation, youth leadership). All services are provided in St. Paul, Minnesota with a relational, trauma-informed, wraparound approach.

Differentiator

Problem solved

Functional benefit

Brands

• SafeZone: Drop-in day shelter for youth ages 14-24, providing basic needs, case management, housing assistance, and referrals to other Face to Face services.

Products and services

• Medical Care Clinic Medical clinic providing health care for youth ages 11-24 including check-ups, vaccines, birth control, STI/HIV testing and treatment, pregnancy care, and general medical care at 1165 Arcade St., St. Paul, MN 55106.
• SafeZone Drop-In Day Shelter Drop-in day shelter for youth ages 14-24 providing basic needs (meals, showers, clothing, hygiene products), case management, housing assistance, and connections to medical and mental health services at 130 E. 7th St., St. Paul, MN 55101.
• Mental Health Services Mental health counseling and support for youth ages 11-24 including individual therapy, group therapy, case management, drop-in therapy at shelters, integrative health (massage, acupuncture, yoga), and referrals, delivered at the clinic, at SafeZone, and via telehealth.
• Education and Employment Program Services supporting youth ages 14-24 with education and career goals including individual navigator support, GED/college preparation, career assessments, job-readiness training, and paid internships.
• Youth Justice Program Support services for youth ages 12-24 who have encountered the criminal legal system, including advocacy, restorative practices, harm repair, warrant navigation, and probation support.
• Community Programs Services for youth and adults including MNsure health insurance navigation, health education, HIV education and testing, tours and presentations, and youth leadership development.
• Prenatal Program Wraparound prenatal program connecting young parents with medical team, doula, and case manager support throughout pregnancy until baby's first birthday, including health insurance assistance, transportation, housing referrals, food resources, and baby supplies.

Quantifiable outcome

• Only 4% of youth participating in community accountability programs reoffended within one year, compared to 29% of youth processed through traditional court systems
• +2 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core and minor.

• Diaper Bank of MinnesotacoreStrategic or Co-development PartnerFace to Face partnered with Diaper Bank of Minnesota to provide diapers to young parents, addressing an added financial stress for parents navigating parenthood.
• Youth Services Network (YSN)coreStrategic or Co-development PartnerYSN provides a network for youth shelters and services. Face to Face refers youth to YSN for additional housing resources and services when Face to Face is not open.
• Hope DentalminorStrategic or Co-development PartnerReferral partner for free dental care services for Face to Face clients.
• Everyday MiraclesminorStrategic or Co-development PartnerReferral partner providing free doula support services for pregnant youth at Face to Face.
• Regions Hospital Sexual Assault Nurse Examiner (SANE) ProgramminorStrategic or Co-development PartnerReferral partner for sexual assault care services.
• United Hospital Sexual Assault Nurse Examiner (SANE) ProgramminorStrategic or Co-development PartnerReferral partner for sexual assault care services.
• Ramsey County SOS Sexual Violence ServicesminorStrategic or Co-development PartnerReferral partner for sexual violence services with 24/7 hotline support.
• DAY ONE MinnesotaminorStrategic or Co-development PartnerReferral partner for support with domestic violence, sexual assault, abuse, sexual exploitation/trafficking and general crime.
• FamilyWiseminorStrategic or Co-development PartnerReferral partner for parenting support services.
• National Women's Shelter NetworkminorStrategic or Co-development PartnerFace to Face Executive Director Hanna Getachew-Kreusser participates in this network, advocating for women and children in shelters alongside other shelter leaders.
• Ramsey CountycoreStrategic or Co-development PartnerFace to Face partners with Ramsey County for coordinated entry system assessments, youth justice services, and other programs. The county refers youth and provides funding support.
• United Family Physicians Residency ProgramminorStrategic or Co-development PartnerMedical residency program that raised over $11,000 for Face to Face's prenatal program.
• MNsurecoreStrategic or Co-development PartnerFace to Face has MNsure navigators who help youth and community members apply for and complete health insurance paperwork.

Scale indicators4 records

Recent moves4 records

Expansion highlights4 records

Direct peers

• The Bridge for Youth: Minneapolis nonprofit providing emergency shelter, housing, and support services for youth ages 10-21 experiencing homelessness. Directly comparable as a Twin Cities youth homeless services provider with similar drop-in and case management models.
• Boys & Girls Clubs of the Twin Cities: Twin Cities affiliate of the Boys & Girls Clubs of America serving youth with education, career, and development programming. Comparable as a youth development organization serving overlapping demographics, though with a broader programmatic mandate.
• Avenues for Homeless Youth: Minneapolis-based nonprofit serving youth experiencing homelessness with shelter, housing, and wraparound support - the most direct peer given overlapping Twin Cities geography and youth-homelessness focus. Face to Face's CEO Peter Fischer previously served as Director of Finance and Operations there.

Broad incumbents

• Covenant House: National nonprofit providing housing, education, and support services for youth experiencing homelessness. Comparable in mission and wraparound model at much greater national scale, including health and mental health services for youth.
• Lutheran Social Service of Minnesota: Large Minnesota-wide social services organization offering youth, family, and community programs. A broad incumbent in the same regional social services space, providing shelter and case management at greater scale and geographic reach than Face to Face.
• YWCA St. Paul: St. Paul-based YWCA providing youth and family programming including housing and crisis services. Comparable as a regional social services peer; Face to Face's Chief Impact Officer Deena Zubulake previously served as Director of Programs there.
• Children's Defense Fund - Minnesota: National child advocacy organization with Minnesota presence focused on child welfare, juvenile justice reform, and youth policy. Comparable as a child/youth advocate, though focused on policy and systems change rather than direct service.

Emerging players

• True Colors United: National nonprofit focused specifically on LGBTQ+ youth homelessness. Comparable as an emerging player addressing a sub-segment of Face to Face's target population (LGBTQ+ youth is one of Face to Face's named segments).

Regional players

• Hope House Youth Shelter: Lutheran Social Service of Minnesota operates Hope House as a youth shelter in the Twin Cities. Directly comparable as a regional youth housing and supportive services provider serving similar demographics.

Others

• Pohlad Family Foundation: Minneapolis-based philanthropic foundation funding youth development and community programs. Comparable as a regional funder in the same youth-services ecosystem; Face to Face's Chief Impact Officer Deena Zubulake previously served as Senior Program Officer there.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@face2faceorg
• Facebookfacebook.com/facetofacestp
• LinkedInlinkedin.com/company/face2faceorg
• Instagraminstagram.com/face2faceorg
• TikToktiktok.com/@face2faceorg
• Xx.com/face2face_mn

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Face to Face