Process

What Process does

Process (普羅品牌顧問) is a Swiss-founded brand consultancy established in Zurich in 1995, with operations in Taiwan since 2006 and additional offices in Shanghai and Chengdu. The firm employs approximately 40 brand specialists and operates as a member of Leading Swiss Agencies (LSA). Process delivers professional services across four core pillars — Strategy (品牌策略), Design (品牌設計), Communication (品牌溝通), and Management (品牌管理) — covering brand analysis, visual identity, sound identity, space identity, brand applications, video, websites, events, digital marketing, message-house architecture, brand audits, and training. It also offers a public-facing 15-question Brand Diagnosis tool as a top-of-funnel entry point.

The company's go-to-market is enterprise field sales: direct engagement with clients through consultations, brand diagnosis workshops, and project-based engagements. Pricing is not publicly disclosed and operates on a project-based professional-services fee structure. Process serves both B2B enterprises (finance, manufacturing, technology) and B2C consumer brands (F&B, retail, lifestyle) across at least eight verticals, with named clients including Bank of Taiwan, AAEON, ADATA/TRUSTA, Mia C'bon, WeMo Scooter, yoxi, finpension, and Grobest among roughly 20 publicly disclosed enterprise engagements.

The firm has delivered over 1,000 brand transformation projects and accumulated 250+ international awards including iF Design, Red Dot, German Design Award, REBRAND 100, Golden Pin, Good Design (G-Mark), K-Design, Asia Design Prize, and a 2025 A' Design Award. Process is the only Taiwanese agency ranked in the Top 25 among 700 branding agencies in the iF World Design Index 2016-2020. The company is independently owned and operated, with no parent company, private equity backing, or public listing indicated in source materials.

Name

Process

Legal name

Process Ltd.

Website

https://process-group.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

11–50 employees

Short description

Process is a Swiss-founded, founder-owned brand consultancy established in 1995 with offices in Zurich, Taipei, Shanghai, and Chengdu. It delivers project-based brand strategy, design, communication, and management services to enterprise clients across finance, technology, F&B, healthcare, and manufacturing.

Ownership category

akta.pro rank

Product category

Brand Consulting Services

NAICS

Marketing Consulting Services (541613), Graphic Design Services (54143), Management Consulting Services (54161)

SIC

Services-Management Consulting Services (8742), Services-Advertising Agencies (7311)

akta.pro primary industry

Operations & Process Improvement Consulting (BPAHACAB)

akta.pro secondary industries

Exhibition, Retail & Experiential Design (BPAHAKAL), Event Strategy & Experience Design (BPAFAGAA)

Keywords

• Brand consulting services
• Brand strategy design
• Visual identity systems
• Brand communication planning
• Brand management governance

Headquarters

HQ city

Zürich

HQ country

Switzerland

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Brand Consulting Services: Project-based professional services including brand strategy, brand design, brand communication, and brand management consulting engagements with enterprise clients

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Process is a Swiss-founded brand consultancy that provides end-to-end brand transformation services for enterprise clients. Offerings are organized into four pillars: Strategy (brand analysis, positioning, naming, customer insights), Design (visual identity, sound identity, space identity, brand applications, video, website), Communication (event, digital marketing, message house), and Management (brand audit, training, governance). Engagements are delivered as project-based professional services.

Product overview

Process (普羅品牌顧問) is a Swiss-founded brand consulting agency established in 1995 with operations in Taiwan since 2006. The company offers a comprehensive portfolio of brand consulting services organized into four core areas: Strategy (brand analysis, brand strategy, brand story, naming, customer insights), Design (visual identity, sound identity, space identity, brand applications, video, website), Communication (event, digital marketing, message house), and Management (brand audit, training). The company leverages 30 years of international expertise and has delivered over 1,000 brand transformation projects. Process serves clients across diverse sectors including finance, technology, consumer goods, healthcare, and manufacturing.

Differentiator

Problem solved

Functional benefit

Products and services

• Brand Strategy (品牌策略)
• Brand Design (品牌設計)
• Brand Communication (品牌溝通)
• Brand Management (品牌管理)
• Brand Diagnosis
• Sound Identity
• Space Identity
• Message House
• Brand Audit

Quantifiable outcome

• Successfully delivered over 1,000 brand transformation and design projects
• +1 more outcomes

Named customers20 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Leading Swiss Agencies (LSA)minorOthersProcess is a member of Leading Swiss Agencies (LSA), an association of Swiss brand consultancies providing professional branding services with Swiss quality standards.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Bito: Taiwan-based creative studio specializing in branding, motion design, and visual identity, frequently collaborating with global brands. Competes with Process in the Taiwan market for brand design and identity work.
• Plan b (北士設計): Taiwan-based brand and design consultancy serving regional and international clients across brand identity, packaging, and communications. Direct regional competitor to Process in the Taiwan/Greater China market.

Direct peers

• Landor & Fitch: Large global brand consultancy group providing brand strategy, design, and experience work for enterprise clients. Same service taxonomy as Process (strategy, design, communication, management) and competing for the same enterprise rebranding budgets.
• Siegel+Gale: Global brand strategy, design, and experience consultancy emphasizing simplicity-led brand systems. Competes with Process on enterprise branding and identity engagements across financial services, technology, and consumer.
• FutureBrand: Global brand consultancy with practice areas in strategy, design, and digital experience. Competes with Process for the same multinational rebranding and brand transformation engagements.
• Wolff Olins: Strategic brand consultancy operating globally with a similar brand strategy and design-led proposition. Closely matches Process's positioning as a creative-led consultancy serving major enterprise rebrands.
• Interbrand: Global brand consultancy delivering brand strategy, naming, visual identity, and brand valuation across markets. Directly comparable to Process given overlapping Swiss/international heritage, multi-sector client base, and identical four-pillar (strategy/design/communication/management) offer.
• Superunion: Global brand and design consultancy network offering strategy, identity, and communication services. Direct competitor for enterprise rebranding work with comparable multi-office delivery model.
• Lippincott: Brand strategy and design consultancy with a similar senior-partner-driven model focused on corporate identity and brand purpose work for enterprises. Highly comparable to Process in scope and client caliber.
• MetaDesign: International brand and design consultancy with deep Swiss/German heritage comparable to Process's Swiss roots, offering strategy, identity, and brand communication for global clients.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/processtaiwan
• LinkedIntw.linkedin.com/company/process-taipei
• Instagraminstagram.com/process_taipei

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Process